<?xml version="1.0" encoding="UTF-8"?>
<Set>
<TriggerOnObjectCreate id="2">
<description>Incident ticket creation</description>
<target_class>Incident</target_class>
</TriggerOnObjectCreate>

<TriggerOnStateEnter id="5">
<description>Incident ticket assigned to agent</description>
<target_class>Incident</target_class>
<state>assigned</state>
</TriggerOnStateEnter>

<TriggerOnStateEnter id="6">
<description>Incident ticket resolved</description>
<target_class>Incident</target_class>
<state>resolved</state>
</TriggerOnStateEnter>
</Set>
