<?xml version="1.0" encoding="UTF-8"?>
<Set>
<menuNode id="1">
<name>Admin tools</name>
<label>Admin tools</label>
<hyperlink>UI.php</hyperlink>
<icon_path></icon_path>
<template>&lt;p&gt;&lt;/p&gt;
&lt;p&gt;&lt;/p&gt;
&lt;p style=&quot;text-align:center; font-family:Georgia, &apos;Times New Roman&apos;, Times, serif; font-size:32px;&quot;&gt;Administration tools&lt;/p&gt;
&lt;p&gt;Tools accessible only to logins having the administrator profile&lt;/p&gt;
</template>
<type>administrator</type>
<rank>1000</rank>
<parent_id>0</parent_id>
<user_id>0</user_id>
</menuNode>
<menuNode id="2">
<name>All Applications</name>
<label>All Applications</label>
<hyperlink>UI.php</hyperlink>
<icon_path></icon_path>
<template>&lt;itopblock BlockClass=&quot;DisplayBlock&quot; objectclass=&quot;bizApplication&quot; type=&quot;search&quot; asynchronous=&quot;false&quot; encoding=&quot;text/sibusql&quot;&gt;bizApplication&lt;/itopblock&gt;
&lt;div id=&quot;BottomPane&quot;&gt;
&lt;p&gt;&lt;/p&gt;
&lt;p&gt;&lt;/p&gt;
&lt;p style=&quot;text-align:center; font-family:Georgia, &apos;Times New Roman&apos;, Times, serif; font-size:24px;&quot;&gt;All Applications&lt;/p&gt;
&lt;p&gt;&lt;/p&gt;
&lt;itopblock BlockClass=&quot;DisplayBlock&quot; objectclass=&quot;bizApplication&quot; type=&quot;list&quot; asynchronous=&quot;false&quot; encoding=&quot;text/sibusql&quot;&gt;bizApplication&lt;/itopblock&gt;
&lt;/div&gt;
</template>
<type>application</type>
<rank>999</rank>
<parent_id>16</parent_id>
<user_id>0</user_id>
</menuNode>
<menuNode id="3">
<name>All Circuits</name>
<label>All Circuits</label>
<hyperlink>UI.php</hyperlink>
<icon_path></icon_path>
<template>&lt;itopblock BlockClass=&quot;DisplayBlock&quot; objectclass=&quot;bizCircuit&quot; type=&quot;search&quot; asynchronous=&quot;false&quot; encoding=&quot;text/sibusql&quot;&gt;bizCircuit&lt;/itopblock&gt;
&lt;div id=&quot;BottomPane&quot;&gt;
&lt;p&gt;&lt;/p&gt;
&lt;p&gt;&lt;/p&gt;
&lt;p style=&quot;text-align:center; font-family:Georgia, &apos;Times New Roman&apos;, Times, serif; font-size:24px;&quot;&gt;All Circuits&lt;/p&gt;
&lt;p&gt;&lt;/p&gt;
&lt;itopblock BlockClass=&quot;DisplayBlock&quot; objectclass=&quot;bizCircuit&quot; type=&quot;list&quot; asynchronous=&quot;false&quot; encoding=&quot;text/sibusql&quot;&gt;bizCircuit&lt;/itopblock&gt;
&lt;/div&gt;
</template>
<type>application</type>
<rank>999</rank>
<parent_id>16</parent_id>
<user_id>0</user_id>
</menuNode>
<menuNode id="4">
<name>All Contracts</name>
<label>All Contracts</label>
<hyperlink>./UI.php</hyperlink>
<icon_path></icon_path>
<template>&lt;itopblock BlockClass=&quot;DisplayBlock&quot; objectclass=&quot;bizContact&quot; type=&quot;search&quot; asynchronous=&quot;false&quot; encoding=&quot;text/sibusql&quot;&gt;bizContract&lt;/itopblock&gt;
&lt;div id=&quot;BottomPane&quot;&gt;
&lt;p&gt;&lt;/p&gt;
&lt;itopblock BlockClass=&quot;DisplayBlock&quot; objectclass=&quot;bizContact&quot; type=&quot;list&quot; asynchronous=&quot;false&quot; encoding=&quot;text/sibusql&quot;&gt;bizContract&lt;/itopblock&gt;
&lt;/div&gt;</template>
<type>application</type>
<rank>2</rank>
<parent_id>38</parent_id>
<user_id>0</user_id>
</menuNode>
<menuNode id="5">
<name>All Interfaces</name>
<label>All Interfaces</label>
<hyperlink>UI.php</hyperlink>
<icon_path></icon_path>
<template>&lt;itopblock BlockClass=&quot;DisplayBlock&quot; objectclass=&quot;bizContact&quot; type=&quot;search&quot; asynchronous=&quot;false&quot; encoding=&quot;text/sibusql&quot;&gt;bizInterface&lt;/itopblock&gt;
&lt;div id=&quot;BottomPane&quot;&gt;
&lt;p&gt;&lt;/p&gt;
&lt;p&gt;&lt;/p&gt;
&lt;p style=&quot;text-align:center; font-family:Georgia, &apos;Times New Roman&apos;, Times, serif; font-size:24px;&quot;&gt;All Interfaces&lt;/p&gt;
&lt;p&gt;&lt;/p&gt;
&lt;itopblock BlockClass=&quot;DisplayBlock&quot; objectclass=&quot;bizContact&quot; type=&quot;list&quot; asynchronous=&quot;false&quot; encoding=&quot;text/sibusql&quot;&gt;bizInterface&lt;/itopblock&gt;
&lt;/div&gt;
</template>
<type>application</type>
<rank>999</rank>
<parent_id>16</parent_id>
<user_id>0</user_id>
</menuNode>
<menuNode id="6">
<name>All Network devices</name>
<label>All Network devices</label>
<hyperlink>UI.php</hyperlink>
<icon_path></icon_path>
<template>&lt;itopblock BlockClass=&quot;DisplayBlock&quot; objectclass=&quot;bizNetworkDevice&quot; type=&quot;search&quot; asynchronous=&quot;false&quot; encoding=&quot;text/sibusql&quot;&gt;bizNetworkDevice&lt;/itopblock&gt;
&lt;div id=&quot;BottomPane&quot;&gt;
&lt;p&gt;&lt;/p&gt;
&lt;p&gt;&lt;/p&gt;
&lt;p style=&quot;text-align:center; font-family:Georgia, &apos;Times New Roman&apos;, Times, serif; font-size:24px;&quot;&gt;All Network Devices&lt;/p&gt;
&lt;p&gt;&lt;/p&gt;
&lt;itopblock BlockClass=&quot;DisplayBlock&quot; objectclass=&quot;bizNetworkDevice&quot; type=&quot;list&quot; asynchronous=&quot;false&quot; encoding=&quot;text/sibusql&quot;&gt;bizNetworkDevice&lt;/itopblock&gt;
&lt;/div&gt;
</template>
<type>application</type>
<rank>999</rank>
<parent_id>16</parent_id>
<user_id>0</user_id>
</menuNode>
<menuNode id="7">
<name>All Patches</name>
<label>All Patches</label>
<hyperlink>UI.php</hyperlink>
<icon_path></icon_path>
<template>&lt;itopblock BlockClass=&quot;DisplayBlock&quot; objectclass=&quot;bizPatch&quot; type=&quot;search&quot; asynchronous=&quot;false&quot; encoding=&quot;text/sibusql&quot;&gt;bizPatch&lt;/itopblock&gt;
&lt;div id=&quot;BottomPane&quot;&gt;
&lt;p&gt;&lt;/p&gt;
&lt;p&gt;&lt;/p&gt;
&lt;p style=&quot;text-align:center; font-family:Georgia, &apos;Times New Roman&apos;, Times, serif; font-size:24px;&quot;&gt;All Patches&lt;/p&gt;
&lt;p&gt;&lt;/p&gt;
&lt;itopblock BlockClass=&quot;DisplayBlock&quot; objectclass=&quot;bizPatch&quot; type=&quot;list&quot; asynchronous=&quot;false&quot; encoding=&quot;text/sibusql&quot;&gt;bizPatch&lt;/itopblock&gt;
&lt;/div&gt;
</template>
<type>application</type>
<rank>999</rank>
<parent_id>16</parent_id>
<user_id>0</user_id>
</menuNode>
<menuNode id="8">
<name>All PCs</name>
<label>All PCs</label>
<hyperlink>UI.php</hyperlink>
<icon_path></icon_path>
<template>&lt;itopblock BlockClass=&quot;DisplayBlock&quot; objectclass=&quot;bizContact&quot; type=&quot;search&quot; asynchronous=&quot;false&quot; encoding=&quot;text/sibusql&quot;&gt;bizPC&lt;/itopblock&gt;
&lt;div id=&quot;BottomPane&quot;&gt;
&lt;p&gt;&lt;/p&gt;
&lt;p&gt;&lt;/p&gt;
&lt;p style=&quot;text-align:center; font-family:Georgia, &apos;Times New Roman&apos;, Times, serif; font-size:24px;&quot;&gt;All PCs&lt;/p&gt;
&lt;p&gt;&lt;/p&gt;
&lt;itopblock BlockClass=&quot;DisplayBlock&quot; objectclass=&quot;bizContact&quot; type=&quot;list&quot; asynchronous=&quot;false&quot; encoding=&quot;text/sibusql&quot;&gt;bizPC&lt;/itopblock&gt;
&lt;/div&gt;
</template>
<type>application</type>
<rank>999</rank>
<parent_id>16</parent_id>
<user_id>0</user_id>
</menuNode>
<menuNode id="9">
<name>All Servers</name>
<label>All Servers</label>
<hyperlink>UI.php</hyperlink>
<icon_path></icon_path>
<template>&lt;itopblock BlockClass=&quot;DisplayBlock&quot; objectclass=&quot;bizContact&quot; type=&quot;search&quot; asynchronous=&quot;false&quot; encoding=&quot;text/sibusql&quot;&gt;bizServer&lt;/itopblock&gt;
&lt;div id=&quot;BottomPane&quot;&gt;
&lt;p&gt;&lt;/p&gt;
&lt;p&gt;&lt;/p&gt;
&lt;p style=&quot;text-align:center; font-family:Georgia, &apos;Times New Roman&apos;, Times, serif; font-size:24px;&quot;&gt;All Servers&lt;/p&gt;
&lt;p&gt;&lt;/p&gt;
&lt;itopblock BlockClass=&quot;DisplayBlock&quot; objectclass=&quot;bizServer&quot; type=&quot;list&quot; asynchronous=&quot;false&quot; encoding=&quot;text/sibusql&quot;&gt;bizServer&lt;/itopblock&gt;
&lt;/div&gt;
</template>
<type>application</type>
<rank>999</rank>
<parent_id>16</parent_id>
<user_id>0</user_id>
</menuNode>
<menuNode id="10">
<name>All Services</name>
<label>All Services</label>
<hyperlink>UI.php</hyperlink>
<icon_path></icon_path>
<template>&lt;itopblock BlockClass=&quot;DisplayBlock&quot; objectclass=&quot;bizService&quot; type=&quot;search&quot; asynchronous=&quot;false&quot; encoding=&quot;text/oql&quot;&gt;SELECT bizService&lt;/itopblock&gt;
&lt;div id=&quot;BottomPane&quot;&gt;
&lt;p&gt;&lt;/p&gt;
&lt;itopblock BlockClass=&quot;DisplayBlock&quot; objectclass=&quot;bizService&quot; type=&quot;list&quot; asynchronous=&quot;false&quot; encoding=&quot;text/oql&quot;&gt;SELECT bizService&lt;/itopblock&gt;
&lt;/div&gt;</template>
<type>application</type>
<rank>1</rank>
<parent_id>38</parent_id>
<user_id>0</user_id>
</menuNode>
<menuNode id="11">
<name>All Subnets</name>
<label>All subnets</label>
<hyperlink>UI.php</hyperlink>
<icon_path></icon_path>
<template>&lt;itopblock BlockClass=&quot;DisplayBlock&quot; objectclass=&quot;bizSubnet&quot; type=&quot;search&quot; asynchronous=&quot;false&quot; encoding=&quot;text/sibusql&quot;&gt;bizSubnet&lt;/itopblock&gt;
&lt;div id=&quot;BottomPane&quot;&gt;
&lt;p&gt;&lt;/p&gt;
&lt;p&gt;&lt;/p&gt;
&lt;p style=&quot;text-align:center; font-family:Georgia, &apos;Times New Roman&apos;, Times, serif; font-size:24px;&quot;&gt;All Subnets&lt;/p&gt;
&lt;p&gt;&lt;/p&gt;
&lt;itopblock BlockClass=&quot;DisplayBlock&quot; objectclass=&quot;bizSubnet&quot; type=&quot;list&quot; asynchronous=&quot;false&quot; encoding=&quot;text/sibusql&quot;&gt;bizSubnet&lt;/itopblock&gt;
&lt;/div&gt;
</template>
<type>application</type>
<rank>999</rank>
<parent_id>16</parent_id>
<user_id>0</user_id>
</menuNode>
<menuNode id="12">
<name>Audit</name>
<label>Audit</label>
<hyperlink>./audit.php</hyperlink>
<icon_path></icon_path>
<template></template>
<type>application</type>
<rank>4</rank>
<parent_id>17</parent_id>
<user_id>0</user_id>
</menuNode>
<menuNode id="13">
<name>Change Management</name>
<label>Change Management</label>
<hyperlink>./UI.php</hyperlink>
<icon_path></icon_path>
<template>&lt;style&gt;
.dashboard {
vertical-align:top;
width:50%;
border:1px solid #000;
-moz-border-radius:10px;
padding:5px;
text-align:center;
}
&lt;/style&gt;
&lt;p style=&quot;text-align:left; font-family:Verdana, Arial, sans-serif; font-size:24px;&quot;&gt;Changes Overview&lt;/p&gt;
&lt;table border=&quot;0&quot; padding=&quot;5&quot;&gt;
&lt;tr&gt;
&lt;td class=&quot;dashboard&quot;&gt;
&lt;itopblock BlockClass=&quot;DisplayBlock&quot; objectclass=&quot;bizChangeTicket&quot; type=&quot;open_flash_chart&quot; parameters=&quot;chart_type:bars;group_by:type;chart_title:Changes by type&quot; asynchronous=&quot;false&quot; encoding=&quot;text/oql&quot;&gt;SELECT bizChangeTicket&lt;/itopblock&gt;
&lt;/td&gt;
&lt;td class=&quot;dashboard&quot;&gt;
&lt;itopblock BlockClass=&quot;DisplayBlock&quot; objectclass=&quot;bizChangeTicket&quot; type=&quot;open_flash_chart&quot; parameters=&quot;chart_type:pie;group_by:ticket_status;chart_title:Changes by status&quot; asynchronous=&quot;false&quot; encoding=&quot;text/oql&quot;&gt;SELECT bizChangeTicket&lt;/itopblock&gt;
&lt;/td&gt;
&lt;/tr&gt;&lt;tr&gt;
&lt;td class=&quot;dashboard&quot;&gt;
&lt;p style=&quot;text-align:left; font-family:Verdana, Arial, sans-serif; font-size:16px;&quot;&gt;Changes by Workgroup&lt;/p&gt;
&lt;itopblock BlockClass=&quot;DisplayBlock&quot; objectclass=&quot;bizChangeTicket&quot; type=&quot;count&quot; parameters=&quot;group_by:workgroup_name&quot; asynchronous=&quot;false&quot; encoding=&quot;text/oql&quot;&gt;SELECT bizChangeTicket&lt;/itopblock&gt;
&lt;/td&gt;
&lt;td class=&quot;dashboard&quot;&gt;
&lt;p style=&quot;text-align:left; font-family:Verdana, Arial, sans-serif; font-size:16px;&quot;&gt;Changes not yet assigned&lt;/p&gt;
&lt;itopblock BlockClass=&quot;DisplayBlock&quot; objectclass=&quot;bizChangeTicket&quot; type=&quot;list&quot; parameters=&quot;dashboard:true&quot; asynchronous=&quot;false&quot; encoding=&quot;text/oql&quot;&gt;SELECT bizChangeTicket WHERE ticket_status = &apos;New&apos;&lt;/itopblock&gt;
&lt;/td&gt;
&lt;/tr&gt;
&lt;/table&gt;
</template>
<type>application</type>
<rank>7</rank>
<parent_id>0</parent_id>
<user_id>0</user_id>
</menuNode>
<menuNode id="14">
<name>Closed Changes</name>
<label>Closed Changes</label>
<hyperlink>UI.php</hyperlink>
<icon_path></icon_path>
<template>&lt;itopblock BlockClass=&quot;DisplayBlock&quot; objectclass=&quot;bizContact&quot; type=&quot;search&quot; asynchronous=&quot;false&quot; encoding=&quot;text/sibusql&quot;&gt;bizChangeTicket: ticket_status = &apos;Closed&apos;&lt;/itopblock&gt;
&lt;div id=&quot;BottomPane&quot;&gt;
&lt;p&gt;&lt;/p&gt;
&lt;itopblock BlockClass=&quot;DisplayBlock&quot; objectclass=&quot;bizContact&quot; type=&quot;list&quot; asynchronous=&quot;false&quot; encoding=&quot;text/sibusql&quot;&gt;bizChangeTicket: ticket_status = &apos;Closed&apos;&lt;/itopblock&gt;
&lt;/div&gt;</template>
<type>application</type>
<rank>5</rank>
<parent_id>13</parent_id>
<user_id>0</user_id>
</menuNode>
<menuNode id="15">
<name>Closed Incident</name>
<label>List of closed ticket</label>
<hyperlink>./UI.php</hyperlink>
<icon_path></icon_path>
<template>&lt;itopblock BlockClass=&quot;DisplayBlock&quot; objectclass=&quot;bizContact&quot; type=&quot;search&quot; asynchronous=&quot;false&quot; encoding=&quot;text/sibusql&quot;&gt;bizIncidentTicket: ticket_status Contains &apos;Open&apos; AND severity Contains &apos;critical&apos;&lt;/itopblock&gt;
&lt;div id=&quot;BottomPane&quot;&gt;
&lt;p&gt;&lt;/p&gt;
&lt;itopblock BlockClass=&quot;DisplayBlock&quot; objectclass=&quot;bizContact&quot; type=&quot;list&quot; asynchronous=&quot;false&quot; encoding=&quot;text/sibusql&quot;&gt;bizIncidentTicket: ticket_status = &apos;Closed&apos;&lt;/itopblock&gt;
&lt;/div&gt;</template>
<type>application</type>
<rank>5</rank>
<parent_id>24</parent_id>
<user_id>0</user_id>
</menuNode>
<menuNode id="16">
<name>Configuration Items</name>
<label>All about devices</label>
<hyperlink>UI.php</hyperlink>
<icon_path></icon_path>
<template>&lt;p&gt;&lt;/p&gt;
&lt;p&gt;&lt;/p&gt;
&lt;p style=&quot;text-align:left; font-family:Georgia, &apos;Times New Roman&apos;, Times, serif; font-size:40px;&quot;&gt;&lt;img src=&quot;../images/devices_big.gif&quot; align=&quot;baseline&quot;&gt;Devices Overview&lt;/p&gt;
&lt;p&gt;&lt;/p&gt;
&lt;p&gt;&lt;/p&gt;
&lt;table border=&quot;0&quot; padding=&quot;5&quot; class=&quot;layout&quot;&gt;
&lt;tr&gt;
&lt;td&gt;
&lt;p style=&quot;text-align:left; font-family:Georgia, &apos;Times New Roman&apos;, Times, serif; font-size:18px;&quot;&gt;Servers&lt;/p&gt;
&lt;itopblock BlockClass=&quot;DisplayBlock&quot; objectclass=&quot;bizServer&quot; type=&quot;open_flash_chart&quot; parameters=&quot;chart_type:pie;group_by:severity&quot; asynchronous=&quot;false&quot; encoding=&quot;text/oql&quot;&gt;SELECT bizServer&lt;/itopblock&gt;
&lt;/td&gt;
&lt;td&gt;
&lt;p style=&quot;text-align:left; font-family:Georgia, &apos;Times New Roman&apos;, Times, serif; font-size:18px;&quot;&gt;PCs&lt;/p&gt;
&lt;itopblock BlockClass=&quot;DisplayBlock&quot; objectclass=&quot;bizPC&quot; type=&quot;open_flash_chart&quot; parameters=&quot;chart_type:pie;group_by:severity&quot; asynchronous=&quot;false&quot; encoding=&quot;text/oql&quot;&gt;SELECT bizPC&lt;/itopblock&gt;
&lt;/td&gt;
&lt;/tr&gt;&lt;tr&gt;
&lt;td&gt;
&lt;p style=&quot;text-align:left; font-family:Georgia, &apos;Times New Roman&apos;, Times, serif; font-size:18px;&quot;&gt;Netword Devices&lt;/p&gt;
&lt;itopblock BlockClass=&quot;DisplayBlock&quot; objectclass=&quot;bizNetworDevice type=&quot;open_flash_chart&quot; parameters=&quot;chart_type:pie;group_by:severity&quot; asynchronous=&quot;false&quot; encoding=&quot;text/oql&quot;&gt;SELECT bizNetworkDevice&lt;/itopblock&gt;
&lt;/td&gt;
&lt;td&gt;
&lt;p style=&quot;text-align:left; font-family:Georgia, &apos;Times New Roman&apos;, Times, serif; font-size:18px;&quot;&gt;Applications&lt;/p&gt;
&lt;itopblock BlockClass=&quot;DisplayBlock&quot; objectclass=&quot;bizApplication&quot; type=&quot;open_flash_chart&quot; parameters=&quot;chart_type:pie;group_by:severity&quot; asynchronous=&quot;false&quot; encoding=&quot;text/oql&quot;&gt;SELECT bizApplication&lt;/itopblock&gt;
&lt;/td&gt;
&lt;/tr&gt;
&lt;/table&gt;</template>
<type>application</type>
<rank>2</rank>
<parent_id>17</parent_id>
<user_id>0</user_id>
</menuNode>
<menuNode id="17">
<name>Configuration Management</name>
<label>Configuration Management</label>
<hyperlink>UI.php</hyperlink>
<icon_path></icon_path>
<template>&lt;style&gt;
td.dashboard {
 vertical-align:top;
 text-align: center;
 border: 1px solid #ccc;
 -moz-border-radius: 10px;
 padding: 10px;
}
&lt;/style&gt;
&lt;p style=&quot;text-align:left; font-family:Verdana, Arial, sans-serif; font-size:24px;&quot;&gt;Infrastructure Overview&lt;/p&gt;
&lt;table border=&quot;0&quot; padding=&quot;5&quot; class=&quot;layout&quot;&gt;
&lt;tr&gt;
&lt;td class=&quot;dashboard&quot;&gt;
&lt;itopblock BlockClass=&quot;DisplayBlock&quot; objectclass=&quot;logInfra&quot; type=&quot;open_flash_chart&quot; parameters=&quot;chart_type:pie;group_by:status;chart_title:Infrastructure Objects by status&quot; asynchronous=&quot;false&quot; encoding=&quot;text/sibusql&quot;&gt;logInfra&lt;/itopblock&gt;
&lt;/td&gt;
&lt;td class=&quot;dashboard&quot;&gt;
&lt;itopblock BlockClass=&quot;DisplayBlock&quot; objectclass=&quot;logInfra&quot; type=&quot;open_flash_chart&quot; parameters=&quot;chart_type:bars;group_by:finalclass;chart_title:Infrastructure Objects by type&quot; asynchronous=&quot;false&quot; encoding=&quot;text/sibusql&quot;&gt;logInfra&lt;/itopblock&gt;
&lt;/td&gt;
&lt;/tr&gt;&lt;tr&gt;
&lt;td class=&quot;dashboard&quot;&gt;
&lt;p style=&quot;text-align:left; font-family:Verdana, Arial, sans-serif; font-size:16px;&quot;&gt;Infrastructure Objects by type&lt;/p&gt;
&lt;itopblock BlockClass=&quot;DisplayBlock&quot; objectclass=&quot;logInfra&quot; type=&quot;count&quot; parameters=&quot;group_by:finalclass&quot; asynchronous=&quot;false&quot; encoding=&quot;text/sibusql&quot;&gt;logInfra&lt;/itopblock&gt;
&lt;/td&gt;
&lt;td&gt;
&amp;nbsp;
&lt;/td&gt;
&lt;/tr&gt;
&lt;/table&gt;

</template>
<type>application</type>
<rank>2</rank>
<parent_id>0</parent_id>
<user_id>0</user_id>
</menuNode>
<menuNode id="18">
<name>Contacts</name>
<label>Everything about Contacts</label>
<hyperlink>UI.php</hyperlink>
<icon_path></icon_path>
<template>&lt;img src=&quot;../images/users2-big.png&quot; style=&quot;float:right&quot;&gt;
&lt;p style=&quot;text-align:left; font-family:Verdana, Arial, sans-serif; font-size:24px;&quot;&gt;Contacts Overview&lt;/p&gt;
&lt;table border=&quot;0&quot; padding=&quot;5&quot; class=&quot;layout&quot;&gt;
&lt;tr&gt;
&lt;td&gt;
&lt;p style=&quot;text-align:left; font-family:Verdana, Arial, sans-serif; font-size:16px;&quot;&gt;Contacts by Type&lt;/p&gt;
&lt;itopblock BlockClass=&quot;DisplayBlock&quot; objectclass=&quot;bizContact&quot; type=&quot;count&quot; parameters=&quot;group_by:finalclass&quot; asynchronous=&quot;false&quot; encoding=&quot;text/sibusql&quot;&gt;bizContact&lt;/itopblock&gt;
&lt;/td&gt;
&lt;td&gt;
&lt;p style=&quot;text-align:left; font-family:Verdana, Arial, sans-serif; font-size:16px;&quot;&gt;Contacts by Location&lt;/p&gt;
&lt;itopblock BlockClass=&quot;DisplayBlock&quot; objectclass=&quot;bizContact&quot; type=&quot;count&quot; parameters=&quot;group_by:location_name&quot; asynchronous=&quot;false&quot; encoding=&quot;text/sibusql&quot;&gt;bizContact&lt;/itopblock&gt;
&lt;/td&gt;
&lt;/tr&gt;
&lt;tr&gt;
&lt;td&gt;
&lt;p style=&quot;text-align:left; font-family:Verdana, Arial, sans-serif; font-size:16px;&quot;&gt;Contacts by status&lt;/p&gt;
&lt;itopblock BlockClass=&quot;DisplayBlock&quot; objectclass=&quot;bizContact&quot; type=&quot;count&quot; parameters=&quot;group_by:status&quot; asynchronous=&quot;false&quot; encoding=&quot;text/sibusql&quot;&gt;bizContact&lt;/itopblock&gt;
&lt;/td&gt;
&lt;/table&gt;</template>
<type>application</type>
<rank>1</rank>
<parent_id>17</parent_id>
<user_id>0</user_id>
</menuNode>
<menuNode id="19">
<name>CSV import</name>
<label>Bulk creation or update</label>
<hyperlink>csvimport.php</hyperlink>
<icon_path></icon_path>
<template></template>
<type>application</type>
<rank>999</rank>
<parent_id>40</parent_id>
<user_id>0</user_id>
</menuNode>
<menuNode id="20">
<name>Data Model</name>
<label>Overview of the Data Model</label>
<hyperlink>schema.php</hyperlink>
<icon_path></icon_path>
<template></template>
<type>administrator</type>
<rank>1500</rank>
<parent_id>1</parent_id>
<user_id>0</user_id>
</menuNode>
<menuNode id="21">
<name>Document</name>
<label>Any object of class &apos;Document&apos;</label>
<hyperlink>UI.php</hyperlink>
<icon_path></icon_path>
<template>&lt;itopblock BlockClass=&quot;DisplayBlock&quot; objectclass=&quot;bizContact&quot; type=&quot;search&quot; asynchronous=&quot;false&quot; encoding=&quot;text/sibusql&quot;&gt;bizDocument&lt;/itopblock&gt;
&lt;div id=&quot;BottomPane&quot;&gt;
&lt;p&gt;&lt;/p&gt;
&lt;p&gt;&lt;/p&gt;
&lt;p style=&quot;text-align:center; font-family:Georgia, &apos;Times New Roman&apos;, Times, serif; font-size:24px;&quot;&gt;All Documents&lt;/p&gt;
&lt;p&gt;&lt;/p&gt;
&lt;itopblock BlockClass=&quot;DisplayBlock&quot; objectclass=&quot;bizContact&quot; type=&quot;list&quot; asynchronous=&quot;false&quot; encoding=&quot;text/sibusql&quot;&gt;bizDocument&lt;/itopblock&gt;
&lt;/div&gt;</template>
<type>application</type>
<rank>6</rank>
<parent_id>17</parent_id>
<user_id>0</user_id>
</menuNode>
<menuNode id="22">
<name>Export</name>
<label>Export any filter in HTML, CSV or XML</label>
<hyperlink>../webservices/export.php</hyperlink>
<icon_path></icon_path>
<template></template>
<type>administrator</type>
<rank>1001</rank>
<parent_id>1</parent_id>
<user_id>0</user_id>
</menuNode>
<menuNode id="23">
<name>Grouping</name>
<label>All Groups</label>
<hyperlink>UI.php</hyperlink>
<icon_path></icon_path>
<template>&lt;itopblock BlockClass=&quot;DisplayBlock&quot; objectclass=&quot;bizInfraGroup&quot; type=&quot;search&quot; asynchronous=&quot;false&quot; encoding=&quot;text/sibusql&quot;&gt;bizInfraGroup&lt;/itopblock&gt;
&lt;div id=&quot;BottomPane&quot;&gt;
&lt;p&gt;&lt;/p&gt;
&lt;p&gt;&lt;/p&gt;
&lt;p style=&quot;text-align:center; font-family:Georgia, &apos;Times New Roman&apos;, Times, serif; font-size:24px;&quot;&gt;All Groups&lt;/p&gt;
&lt;p&gt;&lt;/p&gt;
&lt;itopblock BlockClass=&quot;DisplayBlock&quot; objectclass=&quot;Infra Group&quot; type=&quot;list&quot; asynchronous=&quot;false&quot; encoding=&quot;text/sibusql&quot;&gt;bizInfraGroup&lt;/itopblock&gt;
&lt;/div&gt;



</template>
<type>application</type>
<rank>3</rank>
<parent_id>17</parent_id>
<user_id>0</user_id>
</menuNode>
<menuNode id="24">
<name>Incident Management</name>
<label>Incident Management</label>
<hyperlink>./UI.php</hyperlink>
<icon_path></icon_path>
<template>&lt;style&gt;
.dashboard {
vertical-align:top;
width:50%;
border:1px solid #000;
-moz-border-radius:10px;
padding:5px;
text-align:center;
}
&lt;/style&gt;
&lt;p style=&quot;text-align:left; font-family:Verdana, Arial, sans-serif; font-size:24px;&quot;&gt;Incidents Overview&lt;/p&gt;
&lt;table border=&quot;0&quot; padding=&quot;5&quot;&gt;
&lt;tr&gt;
&lt;td class=&quot;dashboard&quot;&gt;
&lt;itopblock BlockClass=&quot;DisplayBlock&quot; objectclass=&quot;bizIncidentTicket&quot; type=&quot;open_flash_chart&quot; parameters=&quot;chart_type:pie;group_by:type;chart_title:Incidents by Type&quot; asynchronous=&quot;false&quot; encoding=&quot;text/oql&quot;&gt;SELECT bizIncidentTicket&lt;/itopblock&gt;
&lt;/td&gt;
&lt;td class=&quot;dashboard&quot;&gt;
&lt;itopblock BlockClass=&quot;DisplayBlock&quot; objectclass=&quot;bizIncidentTicket&quot; type=&quot;open_flash_chart&quot; parameters=&quot;chart_type:bars;group_by:ticket_status;chart_title:Incidents by status&quot; asynchronous=&quot;false&quot; encoding=&quot;text/oql&quot;&gt;SELECT bizIncidentTicket&lt;/itopblock&gt;
&lt;/td&gt;
&lt;/tr&gt;&lt;tr&gt;
&lt;td class=&quot;dashboard&quot;&gt;
&lt;p style=&quot;text-align:left; font-family:Verdana, Arial, sans-serif; font-size:16px;&quot;&gt;Incidents by Workgroup&lt;/p&gt;
&lt;itopblock BlockClass=&quot;DisplayBlock&quot; objectclass=&quot;bizIncidentTicket&quot; type=&quot;count&quot; parameters=&quot;group_by:workgroup_name&quot; asynchronous=&quot;false&quot; encoding=&quot;text/sibusql&quot;&gt;bizIncidentTicket&lt;/itopblock&gt;
&lt;/td&gt;
&lt;td class=&quot;dashboard&quot;&gt;
&lt;p style=&quot;text-align:left; font-family:Verdana, Arial, sans-serif; font-size:16px;&quot;&gt;Incidents not yet assigned&lt;/p&gt;
&lt;itopblock BlockClass=&quot;DisplayBlock&quot; objectclass=&quot;bizIncidentTicket&quot; type=&quot;list&quot; parameters=&quot;dashboard:true&quot; asynchronous=&quot;false&quot; encoding=&quot;text/sibusql&quot;&gt;bizIncidentTicket: ticket_status = &apos;New&apos;&lt;/itopblock&gt;
&lt;/td&gt;
&lt;/tr&gt;
&lt;/table&gt;
</template>
<type>application</type>
<rank>5</rank>
<parent_id>0</parent_id>
<user_id>0</user_id>
</menuNode>
<menuNode id="25">
<name>Known Errors</name>
<label>Known Errors</label>
<hyperlink>./UI.php</hyperlink>
<icon_path></icon_path>
<template>&lt;itopblock BlockClass=&quot;DisplayBlock&quot; objectclass=&quot;bizKnownErrort&quot; type=&quot;search&quot; asynchronous=&quot;false&quot; encoding=&quot;text/sibusql&quot;&gt;bizKnownError&lt;/itopblock&gt;
&lt;div id=&quot;BottomPane&quot;&gt;
&lt;p&gt;&lt;/p&gt;
&lt;itopblock BlockClass=&quot;DisplayBlock&quot; objectclass=&quot;bizKnownError&quot; type=&quot;list&quot; asynchronous=&quot;false&quot; encoding=&quot;text/sibusql&quot;&gt;bizKnownError&lt;/itopblock&gt;
&lt;/div&gt;</template>
<type>application</type>
<rank>999</rank>
<parent_id>24</parent_id>
<user_id>0</user_id>
</menuNode>
<menuNode id="26">
<name>Locations</name>
<label>Any locations</label>
<hyperlink>UI.php</hyperlink>
<icon_path></icon_path>
<template>&lt;itopblock BlockClass=&quot;DisplayBlock&quot; objectclass=&quot;bizLocation&quot; type=&quot;search&quot; asynchronous=&quot;false&quot; encoding=&quot;text/sibusql&quot;&gt;bizLocation&lt;/itopblock&gt;
&lt;div id=&quot;BottomPane&quot;&gt;
&lt;p&gt;&lt;/p&gt;
&lt;p&gt;&lt;/p&gt;
&lt;p style=&quot;text-align:center; font-family:Georgia, &apos;Times New Roman&apos;, Times, serif; font-size:24px;&quot;&gt;All Locations&lt;/p&gt;
&lt;p&gt;&lt;/p&gt;
&lt;itopblock BlockClass=&quot;DisplayBlock&quot; objectclass=&quot;bizLocation&quot; type=&quot;list&quot; asynchronous=&quot;false&quot; encoding=&quot;text/sibusql&quot;&gt;bizLocation&lt;/itopblock&gt;
&lt;/div&gt;</template>
<type>application</type>
<rank>5</rank>
<parent_id>17</parent_id>
<user_id>0</user_id>
</menuNode>
<menuNode id="27">
<name>My Changes</name>
<label>My changes</label>
<hyperlink>UI.php</hyperlink>
<icon_path></icon_path>
<template>&lt;itopblock BlockClass=&quot;DisplayBlock&quot; objectclass=&quot;bizChangeTicket&quot; type=&quot;search&quot; asynchronous=&quot;false&quot; encoding=&quot;text/oql&quot;&gt;SELECT bizChangeTicket AS i WHERE i.agent_id = :current_contact_id&lt;/itopblock&gt;
&lt;div id=&quot;BottomPane&quot;&gt;
&lt;p&gt;&lt;/p&gt;
&lt;p style=&quot;text-align:left; font-family:Verdana, Arial, sans-serif; font-size:16px;&quot;&gt;My Changes as a requester&lt;/p&gt;
&lt;itopblock BlockClass=&quot;DisplayBlock&quot; objectclass=&quot;bizIncidentTicket&quot; type=&quot;list&quot; asynchronous=&quot;false&quot; encoding=&quot;text/oql&quot;&gt;SELECT bizChangeTicket AS i WHERE i.requestor_id = :current_contact_id&lt;/itopblock&gt;
&lt;p style=&quot;text-align:left; font-family:Verdana, Arial, sans-serif; font-size:16px;&quot;&gt;My Changes as an agent&lt;/p&gt;
&lt;itopblock BlockClass=&quot;DisplayBlock&quot; objectclass=&quot;bizIncidentTicket&quot; type=&quot;list&quot; asynchronous=&quot;false&quot; encoding=&quot;text/oql&quot;&gt;SELECT bizChangeTicket AS i WHERE i.agent_id = :current_contact_id&lt;/itopblock&gt;

</template>
<type>application</type>
<rank>1</rank>
<parent_id>13</parent_id>
<user_id>0</user_id>
</menuNode>
<menuNode id="28">
<name>My Incidents</name>
<label>My Incidents</label>
<hyperlink>UI.php</hyperlink>
<icon_path></icon_path>
<template>
&lt;itopblock BlockClass=&quot;DisplayBlock&quot; objectclass=&quot;bizIncidentTicket&quot; type=&quot;search&quot; asynchronous=&quot;false&quot; encoding=&quot;text/oql&quot;&gt;SELECT bizIncidentTicket AS i WHERE i.agent_id = :current_contact_id&lt;/itopblock&gt;
&lt;div id=&quot;BottomPane&quot;&gt;
&lt;p&gt;&lt;/p&gt;
&lt;p style=&quot;text-align:left; font-family:Verdana, Arial, sans-serif; font-size:16px;&quot;&gt;My Incidents as a caller&lt;/p&gt;
&lt;itopblock BlockClass=&quot;DisplayBlock&quot; objectclass=&quot;bizIncidentTicket&quot; type=&quot;list&quot; asynchronous=&quot;false&quot; encoding=&quot;text/oql&quot;&gt;SELECT bizIncidentTicket AS i WHERE i.caller_id = :current_contact_id&lt;/itopblock&gt;
&lt;p style=&quot;text-align:left; font-family:Verdana, Arial, sans-serif; font-size:16px;&quot;&gt;My Incidents as an agent&lt;/p&gt;
&lt;itopblock BlockClass=&quot;DisplayBlock&quot; objectclass=&quot;bizIncidentTicket&quot; type=&quot;list&quot; asynchronous=&quot;false&quot; encoding=&quot;text/oql&quot;&gt;SELECT bizIncidentTicket AS i WHERE i.agent_id = :current_contact_id&lt;/itopblock&gt;

</template>
<type>application</type>
<rank>1</rank>
<parent_id>24</parent_id>
<user_id>0</user_id>
</menuNode>
<menuNode id="29">
<name>My Service calls</name>
<label>My Service calls</label>
<hyperlink>UI.php</hyperlink>
<icon_path></icon_path>
<template>&lt;itopblock BlockClass=&quot;DisplayBlock&quot; objectclass=&quot;bizServiceCall&quot; type=&quot;search&quot; asynchronous=&quot;false&quot; encoding=&quot;text/oql&quot;&gt;SELECT bizServiceCall AS i WHERE i.agent_id = :current_contact_id&lt;/itopblock&gt;
&lt;div id=&quot;BottomPane&quot;&gt;
&lt;p&gt;&lt;/p&gt;
&lt;p style=&quot;text-align:left; font-family:Verdana, Arial, sans-serif; font-size:16px;&quot;&gt;My service calls as a caller&lt;/p&gt;
&lt;itopblock BlockClass=&quot;DisplayBlock&quot; objectclass=&quot;bizServiceCall&quot; type=&quot;list&quot; asynchronous=&quot;false&quot; encoding=&quot;text/oql&quot;&gt;SELECT bizServiceCall AS i WHERE i.caller_id = :current_contact_id&lt;/itopblock&gt;
&lt;p style=&quot;text-align:left; font-family:Verdana, Arial, sans-serif; font-size:16px;&quot;&gt;My service calls as an agent&lt;/p&gt;
&lt;itopblock BlockClass=&quot;DisplayBlock&quot; objectclass=&quot;bizServiceCall&quot; type=&quot;list&quot; asynchronous=&quot;false&quot; encoding=&quot;text/oql&quot;&gt;SELECT bizServiceCall AS i WHERE i.agent_id = :current_contact_id&lt;/itopblock&gt;

</template>
<type>application</type>
<rank>1</rank>
<parent_id>37</parent_id>
<user_id>0</user_id>
</menuNode>
<menuNode id="30">
<name>Open Changes</name>
<label>Open Changes</label>
<hyperlink>./UI.php</hyperlink>
<icon_path></icon_path>
<template>&lt;itopblock BlockClass=&quot;DisplayBlock&quot; objectclass=&quot;bizContact&quot; type=&quot;search&quot; asynchronous=&quot;false&quot; encoding=&quot;text/sibusql&quot;&gt;bizChangeTicket: ticket_status != &apos;Closed&apos;&lt;/itopblock&gt;
&lt;div id=&quot;BottomPane&quot;&gt;
&lt;p&gt;&lt;/p&gt;
&lt;itopblock BlockClass=&quot;DisplayBlock&quot; objectclass=&quot;bizContact&quot; type=&quot;list&quot; asynchronous=&quot;false&quot; encoding=&quot;text/sibusql&quot;&gt;bizChangeTicket: ticket_status != &apos;Closed&apos;&lt;/itopblock&gt;
&lt;/div&gt;</template>
<type>application</type>
<rank>3</rank>
<parent_id>13</parent_id>
<user_id>0</user_id>
</menuNode>
<menuNode id="31">
<name>Open Incidents</name>
<label>List of open incidents</label>
<hyperlink>UI.php</hyperlink>
<icon_path></icon_path>
<template>&lt;itopblock BlockClass=&quot;DisplayBlock&quot; objectclass=&quot;bizContact&quot; type=&quot;search&quot; asynchronous=&quot;false&quot; encoding=&quot;text/sibusql&quot;&gt;bizIncidentTicket: ticket_status Contains &apos;Open&apos; AND severity Contains &apos;critical&apos;&lt;/itopblock&gt;
&lt;div id=&quot;BottomPane&quot;&gt;
&lt;p&gt;&lt;/p&gt;
&lt;itopblock BlockClass=&quot;DisplayBlock&quot; objectclass=&quot;bizContact&quot; type=&quot;list&quot; asynchronous=&quot;false&quot; encoding=&quot;text/sibusql&quot;&gt;bizIncidentTicket: ticket_status != &apos;Closed&apos;&lt;/itopblock&gt;
&lt;/div&gt;</template>
<type>application</type>
<rank>3</rank>
<parent_id>24</parent_id>
<user_id>0</user_id>
</menuNode>
<menuNode id="32">
<name>Open Service calls</name>
<label>Open Service calls</label>
<hyperlink>UI.php</hyperlink>
<icon_path></icon_path>
<template>&lt;itopblock BlockClass=&quot;DisplayBlock&quot; objectclass=&quot;bizServiceCall&quot; type=&quot;search&quot; asynchronous=&quot;false&quot; encoding=&quot;text/oql&quot;&gt;SELECT bizServiceCall WHERE call_status != &apos;Closed&apos;&lt;/itopblock&gt;
&lt;div id=&quot;BottomPane&quot;&gt;
&lt;p&gt;&lt;/p&gt;
&lt;itopblock BlockClass=&quot;DisplayBlock&quot; objectclass=&quot;bizServiceCall&quot; type=&quot;list&quot; asynchronous=&quot;false&quot; encoding=&quot;text/oql&quot;&gt;SELECT bizServiceCall WHERE call_status != &apos;Closed&apos;&lt;/itopblock&gt;
&lt;/div&gt;</template>
<type>application</type>
<rank>2</rank>
<parent_id>37</parent_id>
<user_id>0</user_id>
</menuNode>
<menuNode id="33">
<name>Persons</name>
<label>Any contact of class &apos;Person&apos;</label>
<hyperlink>UI.php</hyperlink>
<icon_path></icon_path>
<template>&lt;itopblock BlockClass=&quot;DisplayBlock&quot; objectclass=&quot;bizContact&quot; type=&quot;search&quot; asynchronous=&quot;false&quot; encoding=&quot;text/sibusql&quot;&gt;bizPerson&lt;/itopblock&gt;
&lt;div id=&quot;BottomPane&quot;&gt;
&lt;p&gt;&lt;/p&gt;
&lt;itopblock BlockClass=&quot;DisplayBlock&quot; objectclass=&quot;bizContact&quot; type=&quot;list&quot; asynchronous=&quot;false&quot; encoding=&quot;text/sibusql&quot;&gt;bizPerson&lt;/itopblock&gt;
&lt;/div&gt;</template>
<type>application</type>
<rank>7</rank>
<parent_id>18</parent_id>
<user_id>0</user_id>
</menuNode>
<menuNode id="34">
<name>Profiles</name>
<label>User profiles</label>
<hyperlink>UI.php</hyperlink>
<icon_path>../images/std_view.gif</icon_path>
<template>
&lt;itopblock BlockClass=&quot;DisplayBlock&quot; type=&quot;search&quot; asynchronous=&quot;false&quot; encoding=&quot;text/oql&quot;&gt;SELECT URP_Profiles AS URP_Profiles WHERE 1&lt;/itopblock&gt;
&lt;div id=&quot;BottomPane&quot;&gt;
&lt;p&gt;&lt;/p&gt;
&lt;itopblock BlockClass=&quot;DisplayBlock&quot; type=&quot;list&quot; asynchronous=&quot;false&quot; encoding=&quot;text/oql&quot;&gt;SELECT URP_Profiles AS URP_Profiles WHERE 1&lt;/itopblock&gt;
&lt;/div&gt;
</template>
<type>administrator</type>
<rank>11</rank>
<parent_id>43</parent_id>
<user_id>0</user_id>
</menuNode>
<menuNode id="35">
<name>Run queries</name>
<label>Run any query</label>
<hyperlink>./run_query.php</hyperlink>
<icon_path></icon_path>
<template></template>
<type>administrator</type>
<rank>1002</rank>
<parent_id>1</parent_id>
<user_id>0</user_id>
</menuNode>
<menuNode id="36">
<name>Scheduled Outages</name>
<label>Scheduled Outages</label>
<hyperlink>./UI.php</hyperlink>
<icon_path></icon_path>
<template>&lt;itopblock BlockClass=&quot;DisplayBlock&quot; objectclass=&quot;bizChangeTicket&quot; type=&quot;search&quot; asynchronous=&quot;false&quot; encoding=&quot;text/sibusql&quot;&gt;bizChangeTicket: outage = &apos;Yes&apos; AND ticket_status != &apos;Closed&apos;&lt;/itopblock&gt;
&lt;div id=&quot;BottomPane&quot;&gt;
&lt;p&gt;&lt;/p&gt;
&lt;itopblock BlockClass=&quot;DisplayBlock&quot; objectclass=&quot;bizChangeTicket&quot; type=&quot;list&quot; asynchronous=&quot;false&quot; encoding=&quot;text/sibusql&quot;&gt;bizChangeTicket: outage = &apos;Yes&apos; AND ticket_status != &apos;Closed&apos;&lt;/itopblock&gt;
&lt;/div&gt;</template>
<type>application</type>
<rank>7</rank>
<parent_id>13</parent_id>
<user_id>0</user_id>
</menuNode>
<menuNode id="37">
<name>Service Desk</name>
<label>Service Desk</label>
<hyperlink>UI.php</hyperlink>
<icon_path></icon_path>
<template>&lt;style&gt;
.dashboard {
vertical-align:top;
width:50%;
border:1px solid #000;
-moz-border-radius:10px;
padding:5px;
text-align:center;
}
&lt;/style&gt;
&lt;p style=&quot;text-align:left; font-family:Verdana, Arial, sans-serif; font-size:24px;&quot;&gt;Service Calls Overview&lt;/p&gt;
&lt;table border=&quot;0&quot; padding=&quot;5&quot;&gt;
&lt;tr&gt;
&lt;td class=&quot;dashboard&quot;&gt;
&lt;itopblock BlockClass=&quot;DisplayBlock&quot; objectclass=&quot;bizServiceCall&quot; type=&quot;open_flash_chart&quot; parameters=&quot;chart_type:pie;group_by:type;chart_title:Service Calls by Type&quot; asynchronous=&quot;false&quot; encoding=&quot;text/oql&quot;&gt;SELECT bizServiceCall&lt;/itopblock&gt;
&lt;/td&gt;
&lt;td class=&quot;dashboard&quot;&gt;
&lt;itopblock BlockClass=&quot;DisplayBlock&quot; objectclass=&quot;bizServiceCall&quot; type=&quot;open_flash_chart&quot; parameters=&quot;chart_type:bars;group_by:call_status;chart_title:Service Calls by status&quot; asynchronous=&quot;false&quot; encoding=&quot;text/oql&quot;&gt;SELECT bizServiceCall&lt;/itopblock&gt;
&lt;/td&gt;
&lt;/tr&gt;&lt;tr&gt;
&lt;td class=&quot;dashboard&quot;&gt;
&lt;itopblock BlockClass=&quot;DisplayBlock&quot; objectclass=&quot;bizServiceCall&quot; type=&quot;open_flash_chart&quot; parameters=&quot;chart_type:pie;group_by:severity;chart_title:Service Calls by Severity&quot; asynchronous=&quot;false&quot; encoding=&quot;text/oql&quot;&gt;SELECT bizServiceCall&lt;/itopblock&gt;
&lt;/td&gt;
&lt;td class=&quot;dashboard&quot;&gt;
&lt;p style=&quot;text-align:left; font-family:Verdana, Arial, sans-serif; font-size:16px;&quot;&gt;Service calls not yet assigned&lt;/p&gt;
&lt;itopblock BlockClass=&quot;DisplayBlock&quot; objectclass=&quot;bizServiceCall&quot; type=&quot;list&quot; parameters=&quot;dashboard:true&quot; asynchronous=&quot;false&quot; encoding=&quot;text/oql&quot;&gt;SELECT bizServiceCall WHERE call_status = &apos;New&apos;&lt;/itopblock&gt;
&lt;/td&gt;
&lt;/tr&gt;
&lt;/table&gt;
</template>
<type>application</type>
<rank>3</rank>
<parent_id>0</parent_id>
<user_id>0</user_id>
</menuNode>
<menuNode id="38">
<name>Service Management</name>
<label>Service Management</label>
<hyperlink>./UI.php</hyperlink>
<icon_path></icon_path>
<template>&lt;style&gt;
.dashboard {
vertical-align:top;
width:50%;
border:1px solid #000;
-moz-border-radius:10px;
padding:5px;
text-align:center;
}
&lt;/style&gt;
&lt;p style=&quot;text-align:left; font-family:Verdana, Arial, sans-serif; font-size:24px;&quot;&gt;Changes Overview&lt;/p&gt;
&lt;table border=&quot;0&quot; padding=&quot;5&quot;&gt;
&lt;tr&gt;
&lt;td class=&quot;dashboard&quot;&gt;
&lt;itopblock BlockClass=&quot;DisplayBlock&quot; objectclass=&quot;bizContract&quot; type=&quot;open_flash_chart&quot; parameters=&quot;chart_type:bars;group_by:type;chart_title:Contract by service level&quot; asynchronous=&quot;false&quot; encoding=&quot;text/oql&quot;&gt;SELECT bizContract&lt;/itopblock&gt;
&lt;/td&gt;
&lt;td class=&quot;dashboard&quot;&gt;
&lt;itopblock BlockClass=&quot;DisplayBlock&quot; objectclass=&quot;bizContract&quot; type=&quot;open_flash_chart&quot; parameters=&quot;chart_type:pie;group_by:status;chart_title:Contracts by status&quot; asynchronous=&quot;false&quot; encoding=&quot;text/oql&quot;&gt;SELECT bizContract&lt;/itopblock&gt;
&lt;/td&gt;
&lt;/tr&gt;
&lt;tr&gt;
&lt;td class=&quot;dashboard&quot;&gt;
&lt;p style=&quot;text-align:left; font-family:Verdana, Arial, sans-serif; font-size:16px;&quot;&gt;Contracts ending in 30 days&lt;/p&gt;
&lt;itopblock BlockClass=&quot;DisplayBlock&quot; objectclass=&quot;bizContract&quot; type=&quot;list&quot; parameters=&quot;dashboard:true&quot; asynchronous=&quot;false&quot; encoding=&quot;text/oql&quot;&gt;SELECT bizContract WHERE bizContract.end_prod = (TO_DAYS(NOW()) + TO_DAYS(30))&lt;/itopblock&gt;
&lt;/td&gt;
&lt;/tr&gt;
&lt;/table&gt;
</template>
<type>application</type>
<rank>8</rank>
<parent_id>0</parent_id>
<user_id>0</user_id>
</menuNode>
<menuNode id="39">
<name>Teams</name>
<label>Any contact of class &apos;team&apos;</label>
<hyperlink>UI.php</hyperlink>
<icon_path></icon_path>
<template>&lt;itopblock BlockClass=&quot;DisplayBlock&quot; objectclass=&quot;bizContact&quot; type=&quot;search&quot; asynchronous=&quot;false&quot; encoding=&quot;text/sibusql&quot;&gt;bizTeam&lt;/itopblock&gt;
&lt;div id=&quot;BottomPane&quot;&gt;
&lt;p&gt;&lt;/p&gt;
&lt;itopblock BlockClass=&quot;DisplayBlock&quot; objectclass=&quot;bizContact&quot; type=&quot;list&quot; asynchronous=&quot;false&quot; encoding=&quot;text/sibusql&quot;&gt;bizTeam&lt;/itopblock&gt;
&lt;/div&gt;</template>
<type>application</type>
<rank>8</rank>
<parent_id>18</parent_id>
<user_id>0</user_id>
</menuNode>
<menuNode id="40">
<name>Tools</name>
<label>Advanced tools</label>
<hyperlink>UI.php</hyperlink>
<icon_path></icon_path>
<template>&lt;p&gt;&lt;/p&gt;
&lt;p&gt;&lt;/p&gt;
&lt;p style=&quot;text-align:center; font-family:Georgia, &apos;Times New Roman&apos;, Times, serif; font-size:32px;&quot;&gt;Tools for the iTop consultant&lt;/p&gt;
&lt;p style=&quot;text-align:center; font-family:Georgia, &apos;Times New Roman&apos;, Times, serif; font-size:14px;&quot;&gt;&lt;i&gt;This section contains links to useful tools for extending or debugging iTop&lt;/i&gt;&lt;/p&gt;
</template>
<type>application</type>
<rank>9</rank>
<parent_id>0</parent_id>
<user_id>0</user_id>
</menuNode>
<menuNode id="41">
<name>Universal Search</name>
<label>Search for anything...</label>
<hyperlink>UniversalSearch.php</hyperlink>
<icon_path></icon_path>
<template></template>
<type>administrator</type>
<rank>1600</rank>
<parent_id>1</parent_id>
<user_id>0</user_id>
</menuNode>
<menuNode id="42">
<name>User logins</name>
<label>User logins</label>
<hyperlink>UI.php</hyperlink>
<icon_path>../images/std_view.gif</icon_path>
<template>
&lt;itopblock BlockClass=&quot;DisplayBlock&quot; type=&quot;search&quot; asynchronous=&quot;false&quot; encoding=&quot;text/oql&quot;&gt;SELECT URP_Users AS URP_Users WHERE 1&lt;/itopblock&gt;
&lt;div id=&quot;BottomPane&quot;&gt;
&lt;p&gt;&lt;/p&gt;
&lt;itopblock BlockClass=&quot;DisplayBlock&quot; type=&quot;list&quot; asynchronous=&quot;false&quot; encoding=&quot;text/oql&quot;&gt;SELECT URP_Users AS URP_Users WHERE 1&lt;/itopblock&gt;
&lt;/div&gt;
</template>
<type>administrator</type>
<rank>10</rank>
<parent_id>43</parent_id>
<user_id>0</user_id>
</menuNode>
<menuNode id="43">
<name>User management</name>
<label>User management</label>
<hyperlink>UI.php</hyperlink>
<icon_path></icon_path>
<template>&lt;p&gt;&lt;/p&gt;
&lt;p&gt;&lt;/p&gt;
&lt;p style=&quot;text-align:center; font-family:Georgia, &apos;Times New Roman&apos;, Times, serif; font-size:32px;&quot;&gt;User management&lt;/p&gt;
&lt;p&gt;&lt;/p&gt;
&lt;p style=&quot;text-align:center; font-family:Georgia, &apos;Times New Roman&apos;, Times, serif; font-size:14px;&quot;&gt;&lt;i&gt;User management by profiles&lt;/i&gt;&lt;/p&gt;
</template>
<type>administrator</type>
<rank>1</rank>
<parent_id>1</parent_id>
<user_id>0</user_id>
</menuNode>
<menuNode id="44">
<name>Welcome</name>
<label>Welcome</label>
<hyperlink>./UI.php</hyperlink>
<icon_path></icon_path>
<template>&lt;style&gt;
.dashboard {
vertical-align:top;
width:50%;
border:0px solid #000;
-moz-border-radius:10px;
background-color:#F2F2F2;
padding:5px;
text-align:left;
}
.dashboard2 {
vertical-align:top;
width:50%;
border:0px solid #000;
-moz-border-radius:10px;
padding:5px;
text-align:left;
}

&lt;/style&gt;

&lt;p&gt;&lt;/p&gt;
&lt;p&gt;&lt;/p&gt;
&lt;p style=&quot;text-align:center; font-family:Georgia, &apos;Times New Roman&apos;, Times, serif; font-size:32px;&quot;&gt;Welcome to iTop&lt;/p&gt;
&lt;p&gt;&lt;/p&gt;
&lt;p style=&quot;text-align:center; font-family:Georgia, &apos;Times New Roman&apos;, Times, serif; font-size:14px;&quot;&gt;&lt;i&gt;Version 0.8&lt;/i&gt;&lt;/p&gt;
&lt;table border=&quot;0&quot; padding=&quot;5&quot;&gt;
&lt;tr&gt;
&lt;td class=&quot;dashboard&quot;&gt;
&lt;p style&quot;font-size:20px&quot;&gt;ITOP is the first complete IT Operational Portal. It includes:&lt;/p&gt;
- A complete CMDB (Configuration management database) allowing IT operations to document the IT inventory.
&lt;br&gt;- An Incident management module allowing IT operations to track and communicate about all issues occurring in the IT.
&lt;br&gt;- A change management module allowing IT operations to better deal with all the changes occurring.
&lt;br&gt;- A service management module allowing IT operations to document all the contracts and services they have under their control.
&lt;br&gt;- A known error database allows IT operations to document fixes for known issues in order to speed up the resolution processes.
&lt;br&gt;- An outage module allows IT operations to document all planned outages and notify concerned contacts.
&lt;br&gt;- Dashboards allow you to quickly get an overview of your IT.

&lt;br&gt;&lt;br&gt;Each module can be set up little by little, independently.
&lt;/td&gt;
&lt;td class=&quot;dashboard&quot;&gt;
&lt;p&gt;ITOP is service provider oriented, it allows IT engineers to manage easily multiple customers or organizations. ITOP, a robust OpenSource Web 2.0 application, delivers a feature-rich set of business processes that:&lt;/p&gt;
- enhances IT management effectiveness, 
&lt;br&gt;  - drives IT operations performance, 
&lt;br&gt;  - improves customer satisfaction and provides executives with insights into business performance. 
&lt;br&gt;&lt;br&gt;ITOP is completely opened to be integrated within your current IT Management infrastructure.
&lt;br&gt;&lt;br&gt;Adopting this new generation of IT Operational portal will help you to:
&lt;br&gt;  - Better manage a more and more complex IT environment.
&lt;br&gt;  - Move step by step to an ITIL oriented way to manage your customers.
&lt;br&gt;  - Manage the most important asset of your IT:  Documentation.
&lt;/td&gt;
&lt;/tr&gt;
&lt;tr&gt;
&lt;td class=&quot;dashboard2&quot;&gt;
&lt;p style=&quot;text-align:left; font-family:Verdana, Arial, sans-serif; font-size:16px;&quot;&gt;My Service calls&lt;/p&gt;
&lt;itopblock BlockClass=&quot;DisplayBlock&quot; objectclass=&quot;bizServiceCall&quot; type=&quot;list&quot; asynchronous=&quot;false&quot; encoding=&quot;text/oql&quot;&gt;SELECT bizServiceCall AS i WHERE i.caller_id = :current_contact_id&lt;/itopblock&gt;
&lt;/td&gt;
&lt;td class=&quot;dashboard2&quot;&gt;
&lt;p style=&quot;text-align:left; font-family:Verdana, Arial, sans-serif; font-size:16px;&quot;&gt;My Incident tickets&lt;/p&gt;
&lt;itopblock BlockClass=&quot;DisplayBlock&quot; objectclass=&quot;bizIncidentTicket&quot; type=&quot;list&quot; asynchronous=&quot;false&quot; encoding=&quot;text/oql&quot;&gt;SELECT bizIncidentTicket AS i WHERE i.caller_id = :current_contact_id&lt;/itopblock&gt;
&lt;/td&gt;

&lt;/tr&gt;
&lt;/table&gt;</template>
<type>application</type>
<rank>1</rank>
<parent_id>0</parent_id>
<user_id>0</user_id>
</menuNode>
<menuNode id="500">
<name>Customization</name>
<label>Customization</label>
<hyperlink>UI.php</hyperlink>
<icon_path></icon_path>
<template></template>
<type>administrator</type>
<rank>2</rank>
<parent_id>1</parent_id>
<user_id>0</user_id>
</menuNode>
<menuNode id="501">
<name>Triggers - entering</name>
<label>Triggers - On entering state</label>
<hyperlink>UI.php</hyperlink>
<icon_path>../images/std_view.gif</icon_path>
<template>
&lt;itopblock BlockClass=&quot;DisplayBlock&quot; type=&quot;search&quot; asynchronous=&quot;false&quot; encoding=&quot;text/oql&quot;&gt;SELECT TriggerOnStateEnter&lt;/itopblock&gt;
&lt;div id=&quot;BottomPane&quot;&gt;
&lt;p&gt;&lt;/p&gt;
&lt;itopblock BlockClass=&quot;DisplayBlock&quot; type=&quot;list&quot; asynchronous=&quot;false&quot; encoding=&quot;text/oql&quot;&gt;SELECT TriggerOnStateEnter&lt;/itopblock&gt;
&lt;/div&gt;
</template>
<type>administrator</type>
<rank>2</rank>
<parent_id>500</parent_id>
<user_id>0</user_id>
</menuNode>
<menuNode id="502">
<name>Triggers - leaving</name>
<label>Triggers - On leaving state</label>
<hyperlink>UI.php</hyperlink>
<icon_path>../images/std_view.gif</icon_path>
<template>
&lt;itopblock BlockClass=&quot;DisplayBlock&quot; type=&quot;search&quot; asynchronous=&quot;false&quot; encoding=&quot;text/oql&quot;&gt;SELECT TriggerOnStateLeave&lt;/itopblock&gt;
&lt;div id=&quot;BottomPane&quot;&gt;
&lt;p&gt;&lt;/p&gt;
&lt;itopblock BlockClass=&quot;DisplayBlock&quot; type=&quot;list&quot; asynchronous=&quot;false&quot; encoding=&quot;text/oql&quot;&gt;SELECT TriggerOnStateLeave&lt;/itopblock&gt;
&lt;/div&gt;
</template>
<type>administrator</type>
<rank>2</rank>
<parent_id>500</parent_id>
<user_id>0</user_id>
</menuNode>
<menuNode id="505">
<name>Actions</name>
<label>Actions - Send an email</label>
<hyperlink>UI.php</hyperlink>
<icon_path>../images/std_view.gif</icon_path>
<template>
&lt;itopblock BlockClass=&quot;DisplayBlock&quot; type=&quot;search&quot; asynchronous=&quot;false&quot; encoding=&quot;text/oql&quot;&gt;SELECT ActionEmail&lt;/itopblock&gt;
&lt;div id=&quot;BottomPane&quot;&gt;
&lt;p&gt;&lt;/p&gt;
&lt;itopblock BlockClass=&quot;DisplayBlock&quot; type=&quot;list&quot; asynchronous=&quot;false&quot; encoding=&quot;text/oql&quot;&gt;SELECT ActionEmail&lt;/itopblock&gt;
&lt;/div&gt;
</template>
<type>administrator</type>
<rank>2</rank>
<parent_id>500</parent_id>
<user_id>0</user_id>
</menuNode>
<menuNode id="510">
<name>Application log</name>
<label>Application log</label>
<hyperlink>UI.php</hyperlink>
<icon_path>../images/std_view.gif</icon_path>
<template>
&lt;itopblock BlockClass=&quot;DisplayBlock&quot; type=&quot;search&quot; asynchronous=&quot;false&quot; encoding=&quot;text/oql&quot;&gt;SELECT Event&lt;/itopblock&gt;
&lt;div id=&quot;BottomPane&quot;&gt;
&lt;p&gt;&lt;/p&gt;
&lt;itopblock BlockClass=&quot;DisplayBlock&quot; type=&quot;list&quot; asynchronous=&quot;false&quot; encoding=&quot;text/oql&quot;&gt;SELECT Event&lt;/itopblock&gt;
&lt;/div&gt;
</template>
<type>administrator</type>
<rank>2</rank>
<parent_id>1</parent_id>
<user_id>0</user_id>
</menuNode>
</Set>
