update Case for request management menu

add transition to escalated ttr

git-svn-id: http://svn.code.sf.net/p/itop/code/trunk@2519 a333f486-631f-4898-b8df-5754b55c2be0

datamodels/2.x/itop-request-mgmt/datamodel.itop-request-mgmt.xml

@@ -708,6 +708,11 @@
                 <actions/>
               </transition>
               <transition>
+                <stimulus>ev_timeout</stimulus>
+                <target>escalated_ttr</target>
+                <actions/>
+              </transition>
+              <transition>
                 <stimulus>ev_autoresolve</stimulus>
                 <target>resolved</target>
                 <actions>
@@ -799,7 +804,46 @@
                 <hidden/>
               </attribute>
             </flags>
-            <transitions/>
+            <transitions>
+              <transition>
+                <stimulus>ev_pending</stimulus>
+                <target>pending</target>
+                <actions>
+                  <action>
+                    <verb>SetLastPendingDate</verb>
+                  </action>
+                </actions>
+              </transition>
+              <transition>
+                <stimulus>ev_resolve</stimulus>
+                <target>resolved</target>
+                <actions>
+                  <action>
+                    <verb>SetResolveDate</verb>
+                  </action>
+                  <action>
+                    <verb>resolveChilds</verb>
+                  </action>
+                </actions>
+              </transition>
+              <transition>
+                <stimulus>ev_reassign</stimulus>
+                <target>assigned</target>
+                <actions/>
+              </transition>
+              <transition>
+                <stimulus>ev_autoresolve</stimulus>
+                <target>resolved</target>
+                <actions>
+                  <action>
+                    <verb>SetResolveDate</verb>
+                  </action>
+                  <action>
+                    <verb>resolveChilds</verb>
+                  </action>
+                </actions>
+              </transition>
+            </transitions>
           </state>
           <state id="waiting_for_approval">
             <flags>

datamodels/2.x/itop-request-mgmt/en.dict.itop-request-mgmt.php

@@ -103,8 +103,8 @@ Dict::Add('EN US', 'English', 'English', array(
 	'Class:UserRequest/Attribute:status/Value:closed+' => '',
 	'Class:UserRequest/Attribute:request_type' => 'Request Type',
 	'Class:UserRequest/Attribute:request_type+' => '',
-	'Class:UserRequest/Attribute:request_type/Value:incident' => 'incident',
-	'Class:UserRequest/Attribute:request_type/Value:incident+' => 'incident',
+	'Class:UserRequest/Attribute:request_type/Value:incident' => 'Incident',
+	'Class:UserRequest/Attribute:request_type/Value:incident+' => 'Incident',
 	'Class:UserRequest/Attribute:request_type/Value:service_request' => 'Service request',
 	'Class:UserRequest/Attribute:request_type/Value:service_request+' => 'Service request',
 	'Class:UserRequest/Attribute:impact' => 'Impact',