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@@ -299,7 +299,7 @@ class CreateITILProfilesInstaller extends ModuleInstallerAPI
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),
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'Support Agent' => array(
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'description' => 'Person analyzing and solving the current incidents',
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- 'write_modules' => 'Incident',
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+ 'write_modules' => 'Incident,Call',
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'delete_modules' => 'LnkTickets,LnkIncidents',
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'stimuli' => array(
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'Incident' => 'ev_assign,ev_reassign,ev_resolve,ev_close',
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