|
@@ -1,5 +1,8 @@
|
|
<?xml version="1.0" encoding="UTF-8"?>
|
|
<?xml version="1.0" encoding="UTF-8"?>
|
|
<itop_design xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" version="1.0">
|
|
<itop_design xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" version="1.0">
|
|
|
|
+ <constants>
|
|
|
|
+ <constant id="RESPONSE_TICKET_SLT_QUERY" xsi:type="string" _delta="define"><![CDATA[SELECT SLT AS slt JOIN lnkSLAToSLT AS l1 ON l1.slt_id=slt.id JOIN SLA AS sla ON l1.sla_id=sla.id JOIN lnkCustomerContractToService AS l2 ON l2.sla_id=sla.id JOIN CustomerContract AS sc ON l2.customercontract_id=sc.id WHERE slt.metric = :metric AND l2.service_id = :service AND sc.org_id = :customer AND slt.request_type = :request_type AND slt.priority = :priority]]></constant>
|
|
|
|
+ </constants>
|
|
<classes>
|
|
<classes>
|
|
<class id="Ticket" _delta="define">
|
|
<class id="Ticket" _delta="define">
|
|
<parent>cmdbAbstractObject</parent>
|
|
<parent>cmdbAbstractObject</parent>
|