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@@ -900,7 +900,7 @@
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{
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foreach($aComputed['FunctionalCI'] as $iKey => $oObject)
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{
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- $oNewLink = new lnkTicketToCI();
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+ $oNewLink = new lnkFunctionalCIToTicket();
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$oNewLink->Set('functionalci_id', $iKey);
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$oToImpact->AddObject($oNewLink);
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}
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@@ -909,7 +909,7 @@
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{
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foreach($aComputed['Contact'] as $iKey => $oObject)
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{
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- $oNewLink = new lnkTicketToContact();
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+ $oNewLink = new lnkContactToTicket();
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$oNewLink->Set('contact_id', $iKey);
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$oNewLink->Set('role', 'contact automatically computed');
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$oToNotify->AddObject($oNewLink);
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@@ -1265,8 +1265,6 @@
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<lifecycle>
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<attribute>status</attribute>
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<stimuli>
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- <stimulus id="ev_validate" xsi:type="StimulusUserAction"/>
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- <stimulus id="ev_reject" xsi:type="StimulusUserAction"/>
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<stimulus id="ev_assign" xsi:type="StimulusUserAction"/>
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<stimulus id="ev_reopen" xsi:type="StimulusUserAction"/>
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<stimulus id="ev_plan" xsi:type="StimulusUserAction"/>
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@@ -1343,6 +1341,140 @@
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</transition>
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</transitions>
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</state>
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+ <state id="validated">
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+ <flags>
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+ <attribute id="ref">
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+ <read_only/>
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+ </attribute>
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+ <attribute id="agent_id">
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+ <hidden/>
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+ </attribute>
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+ <attribute id="title">
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+ <mandatory/>
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+ </attribute>
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+ <attribute id="description">
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+ <read_only/>
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+ </attribute>
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+ <attribute id="start_date">
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+ <hidden/>
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+ </attribute>
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+ <attribute id="end_date">
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+ <hidden/>
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+ </attribute>
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+ <attribute id="last_update">
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+ <read_only/>
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+ </attribute>
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+ <attribute id="close_date">
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+ <hidden/>
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+ </attribute>
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+ <attribute id="reason">
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+ <read_only/>
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+ </attribute>
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+ <attribute id="requestor_id">
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+ <read_only/>
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+ </attribute>
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+ <attribute id="creation_date">
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+ <read_only/>
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+ </attribute>
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+ <attribute id="impact">
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+ <hidden/>
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+ </attribute>
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+ <attribute id="team_id">
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+ <mandatory/>
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+ <must_prompt/>
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+ </attribute>
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+ <attribute id="supervisor_group_id">
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+ <mandatory/>
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+ <must_prompt/>
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+ </attribute>
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+ <attribute id="supervisor_id">
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+ <hidden/>
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+ </attribute>
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+ <attribute id="manager_group_id">
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+ <mandatory/>
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+ <must_prompt/>
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+ </attribute>
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+ <attribute id="manager_id">
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+ <hidden/>
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+ </attribute>
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+ <attribute id="outage">
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+ <hidden/>
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+ </attribute>
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+ <attribute id="fallback">
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+ <hidden/>
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+ </attribute>
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+ <attribute id="approval_date">
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+ <hidden/>
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+ </attribute>
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+ <attribute id="approval_comment">
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+ <hidden/>
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+ </attribute>
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+ </flags>
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+ <transitions/>
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+ </state>
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+ <state id="rejected">
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+ <flags>
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+ <attribute id="ref">
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+ <read_only/>
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+ </attribute>
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+ <attribute id="agent_id">
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+ <hidden/>
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+ </attribute>
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+ <attribute id="title">
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+ <mandatory/>
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+ </attribute>
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+ <attribute id="start_date">
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+ <hidden/>
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+ </attribute>
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+ <attribute id="end_date">
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+ <hidden/>
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+ </attribute>
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+ <attribute id="last_update">
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+ <read_only/>
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+ </attribute>
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+ <attribute id="close_date">
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+ <hidden/>
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+ </attribute>
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+ <attribute id="reason">
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+ <mandatory/>
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+ <must_prompt/>
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+ </attribute>
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+ <attribute id="requestor_id">
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+ <mandatory/>
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+ </attribute>
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+ <attribute id="creation_date">
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+ <read_only/>
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+ </attribute>
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+ <attribute id="impact">
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+ <hidden/>
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+ </attribute>
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+ <attribute id="supervisor_group_id">
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+ <hidden/>
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+ </attribute>
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+ <attribute id="supervisor_id">
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+ <hidden/>
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+ </attribute>
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+ <attribute id="manager_group_id">
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+ <hidden/>
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+ </attribute>
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+ <attribute id="manager_id">
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+ <hidden/>
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+ </attribute>
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+ <attribute id="outage">
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+ <hidden/>
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+ </attribute>
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+ <attribute id="fallback">
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+ <hidden/>
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+ </attribute>
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+ <attribute id="approval_date">
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+ <hidden/>
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+ </attribute>
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+ <attribute id="approval_comment">
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+ <hidden/>
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+ </attribute>
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+ </flags>
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+ <transitions/>
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+ </state>
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<state id="assigned">
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<flags>
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<attribute id="ref">
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@@ -4258,8 +4390,6 @@
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<lifecycle>
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<attribute>status</attribute>
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<stimuli>
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- <stimulus id="ev_validate" xsi:type="StimulusUserAction"/>
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- <stimulus id="ev_reject" xsi:type="StimulusUserAction"/>
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<stimulus id="ev_assign" xsi:type="StimulusUserAction"/>
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<stimulus id="ev_reopen" xsi:type="StimulusUserAction"/>
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<stimulus id="ev_plan" xsi:type="StimulusUserAction"/>
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@@ -4342,6 +4472,140 @@
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</transition>
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</transitions>
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</state>
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+ <state id="validated">
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+ <flags>
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+ <attribute id="ref">
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+ <read_only/>
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+ </attribute>
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+ <attribute id="agent_id">
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+ <hidden/>
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+ </attribute>
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+ <attribute id="title">
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+ <mandatory/>
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+ </attribute>
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+ <attribute id="description">
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+ <read_only/>
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+ </attribute>
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+ <attribute id="start_date">
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+ <hidden/>
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+ </attribute>
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+ <attribute id="end_date">
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+ <hidden/>
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+ </attribute>
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+ <attribute id="last_update">
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+ <read_only/>
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+ </attribute>
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+ <attribute id="close_date">
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+ <hidden/>
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+ </attribute>
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+ <attribute id="reason">
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+ <read_only/>
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+ </attribute>
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+ <attribute id="requestor_id">
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+ <read_only/>
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+ </attribute>
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+ <attribute id="creation_date">
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+ <read_only/>
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+ </attribute>
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+ <attribute id="impact">
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+ <hidden/>
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+ </attribute>
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+ <attribute id="team_id">
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+ <mandatory/>
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+ <must_prompt/>
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+ </attribute>
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+ <attribute id="supervisor_group_id">
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+ <mandatory/>
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+ <must_prompt/>
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+ </attribute>
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+ <attribute id="supervisor_id">
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+ <hidden/>
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+ </attribute>
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+ <attribute id="manager_group_id">
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+ <mandatory/>
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+ <must_prompt/>
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+ </attribute>
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+ <attribute id="manager_id">
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+ <hidden/>
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+ </attribute>
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+ <attribute id="outage">
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+ <hidden/>
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+ </attribute>
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+ <attribute id="fallback">
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+ <hidden/>
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+ </attribute>
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+ <attribute id="approval_date">
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+ <hidden/>
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+ </attribute>
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+ <attribute id="approval_comment">
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+ <hidden/>
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+ </attribute>
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+ </flags>
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+ <transitions/>
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+ </state>
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+ <state id="rejected">
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+ <flags>
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+ <attribute id="ref">
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+ <read_only/>
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+ </attribute>
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+ <attribute id="agent_id">
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+ <hidden/>
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+ </attribute>
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+ <attribute id="title">
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+ <mandatory/>
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+ </attribute>
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+ <attribute id="start_date">
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+ <hidden/>
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+ </attribute>
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+ <attribute id="end_date">
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+ <hidden/>
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+ </attribute>
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+ <attribute id="last_update">
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+ <read_only/>
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+ </attribute>
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+ <attribute id="close_date">
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+ <hidden/>
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+ </attribute>
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+ <attribute id="reason">
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+ <mandatory/>
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+ <must_prompt/>
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+ </attribute>
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+ <attribute id="requestor_id">
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+ <mandatory/>
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+ </attribute>
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+ <attribute id="creation_date">
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+ <read_only/>
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+ </attribute>
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+ <attribute id="impact">
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+ <hidden/>
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+ </attribute>
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+ <attribute id="supervisor_group_id">
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+ <hidden/>
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+ </attribute>
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+ <attribute id="supervisor_id">
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+ <hidden/>
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+ </attribute>
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+ <attribute id="manager_group_id">
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+ <hidden/>
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+ </attribute>
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+ <attribute id="manager_id">
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+ <hidden/>
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+ </attribute>
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+ <attribute id="outage">
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+ <hidden/>
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+ </attribute>
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+ <attribute id="fallback">
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+ <hidden/>
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+ </attribute>
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+ <attribute id="approval_date">
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+ <hidden/>
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+ </attribute>
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+ <attribute id="approval_comment">
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+ <hidden/>
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+ </attribute>
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+ </flags>
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+ <transitions/>
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+ </state>
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<state id="assigned">
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<flags>
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<attribute id="ref">
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