 dflaven
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f3a9f15672
- Special handling (using some custom code - temporary solution) of the 'ticket_log' attribute: the attribute is displayed at the bottom of the "Properties" page and takes the whole width of the page.
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14 rokov pred |
 etaloc
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2c18d2b72a
Update Display for tickets.
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14 rokov pred |
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dflaven
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7ecc4fbbd2
- Adjusted the default ITIL profiles definitions
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14 rokov pred |
 romainq
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097815a06a
Fixed #302, Ticket icons were not always displayed (+ error message on some installations)
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14 rokov pred |
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romainq
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0c03ed2da1
Fixed limitation: tickets named automatically even if a name is specified (attribute : ref) ; this is stopper when importing tickets from an existing workflow tool
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14 rokov pred |
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etaloc
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9d81da2852
review data model
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15 rokov pred |
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etaloc
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a05522d1cc
update
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15 rokov pred |
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romainq
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3bc0a45aaf
Removed related_change_id/related_problem_id from standard searches because it might slow down the load of search forms when many tickets are in the DB
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15 rokov pred |
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dflaven
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02ba356ea2
- Fixed bug #243. OQLMenuNodes can now auto-refresh. I've enabled this by default for the "shortcuts" of Helpdesk, Incident Management and Change Management
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15 rokov pred |
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dflaven
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7fd72b85a4
- Fixed Trac #177: Icons for everything ! For Incidents, User Requests and Changes the icon depends on the state of the object.
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15 rokov pred |
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etaloc
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acd1cc4a11
Update KEDB and Problem Mgmt Modules
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15 rokov pred |
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dflaven
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ba4d40f9e0
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15 rokov pred |
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romainq
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0d288d205b
#150 Review TTO/TTR computation (generalized to ResponseTicket)
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15 rokov pred |
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romainq
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cf894935fd
Moved the "customer" attribute to the top of tickets edition forms
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15 rokov pred |
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romainq
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8ae4a4336d
Compute impacted CIs and Contacts and attach them to the ticket
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15 rokov pred |
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dflaven
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bc208f31ac
Updated menu entries and relations definitions
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15 rokov pred |
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romainq
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97ce3a0627
Datamodel revised
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15 rokov pred |
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romainq
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abaac2564e
Finalized the data model
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15 rokov pred |
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romainq
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9d4769c1a4
Made some progress on config management
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15 rokov pred |
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romainq
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6057e0c066
Created request management module as a clone of incident management (class hierarchy) and fixed an issue revealed by the computed fields of a ticket
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15 rokov pred |
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romainq
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bd86c1220b
Introduced the modules (model, dicionnary, menus, etc.)
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15 rokov pred |
