cmdbAbstractObject * @author Romain Quetiez * @author Denis Flaven * @license http://www.opensource.org/licenses/gpl-3.0.html LGPL */]]> bizmodel,searchable,servicemgmt true autoincrement contract id finalclass %1$s contract.png name false description true start_date true end_date true cost true dollars euros cost_currency euros true cost_unit true billing_frequency true lnkContractToContact contract_id 0 0 contact_id lnkContractToDoc contract_id 0 0 document_id lnkContractToCI contract_id 0 0 ci_id
name description start_date end_date cost cost_currency cost_unit billing_frequency contact_list document_list ci_list
name description start_date end_date cost cost_currency cost_unit billing_frequency description start_date end_date cost cost_currency cost_unit billing_frequency
Contract bizmodel,searchable,servicemgmt false autoincrement providercontract id %1$s contract.png provider_id Organization false DEL_AUTO provider_id name sla true coverage true true public Overload-iDisplay
name description start_date end_date cost cost_currency cost_unit billing_frequency contact_list document_list ci_list provider_id sla coverage
name description start_date end_date cost cost_currency cost_unit billing_frequency provider_id sla coverage start_date end_date provider_id sla coverage
Contract bizmodel,searchable,servicemgmt false autoincrement customercontract id %1$s contract.png org_id Organization false DEL_AUTO org_id name provider_id Organization true DEL_AUTO provider_id name provider_id]]> support_team_id Team false DEL_AUTO support_team_id name lnkContractToSLA contract_id 0 0 sla_id lnkCustomerContractToProviderContract customer_contract_id 0 0 provider_contract_id
name org_id description start_date end_date cost cost_currency cost_unit billing_frequency contact_list document_list ci_list provider_list provider_id support_team_id sla_list
name description org_id start_date end_date cost cost_currency cost_unit billing_frequency provider_id support_team_id org_id start_date end_date provider_id support_team_id
cmdbAbstractObject 1 bizmodel,searchable,servicemgmt,lnkservice false autoincrement lnkcustomercontracttoprovider id %1$s customer_contract_id CustomerContract false DEL_AUTO customer_contract_id name provider_contract_id ProviderContract false DEL_AUTO provider_contract_id name provider_contract_id sla provider_contract_id coverage
customer_contract_id provider_contract_id provider_sla provider_coverage
customer_contract_id provider_contract_id customer_contract_id provider_contract_id provider_sla provider_coverage
cmdbAbstractObject 1 bizmodel,searchable,servicemgmt,lnkservice false autoincrement lnkcontracttosla id %1$s contract_id CustomerContract false DEL_AUTO contract_id name sla_id SLA false DEL_AUTO sla_id name sla_id service_name coverage true
contract_id sla_id sla_service_name coverage
contract_id sla_id coverage contract_id sla_id sla_service_name coverage
cmdbAbstractObject 1 bizmodel,searchable,servicemgmt,lnkservice false autoincrement lnkcontracttodoc id %1$s contract_id Contract false DEL_AUTO contract_id name document_id Document false DEL_AUTO document_id name document_id type document_id status
contract_id document_id document_type document_status
contract_id document_id document_type document_status contract_id document_id document_type document_status
cmdbAbstractObject 1 bizmodel,searchable,servicemgmt,lnkservice false autoincrement lnkcontracttocontact id %1$s contract_id Contract false DEL_AUTO contract_id name contact_id Contact false DEL_AUTO contact_id name contact_id email role true
contract_id contact_id contact_email role
contract_id contact_id contact_email role contract_id contact_id contact_email role
cmdbAbstractObject 1 bizmodel,searchable,servicemgmt,lnkservice false autoincrement lnkcontracttoci id %1$s contract_id Contract false DEL_AUTO contract_id name ci_id FunctionalCI false DEL_AUTO ci_id name ci_id status
contract_id ci_id ci_status
contract_id ci_id ci_status contract_id ci_id ci_status
cmdbAbstractObject bizmodel,searchable,servicemgmt false autoincrement service id %1$s service.png org_id Organization false DEL_AUTO org_id name name true description true RequestManagement IncidentManagement type IncidentManagement true design production obsolete status design true ServiceSubcategory service_id 0 0 SLA service_id 0 0 lnkServiceToDoc service_id 0 0 document_id lnkServiceToContact service_id 0 0 contact_id false public Overload-cmdbAbstractObject false, 'block_id' => 'service'); $ServiceID=$this->GetKey(); if (!$bEditMode) { $oPage->SetCurrentTab(Dict::S('Class:Service/Tab:Related_Contracts')); $oCustomerContracts=new CMDBObjectSet(DBObjectSearch::FromOQL("SELECT CustomerContract AS cc JOIN lnkContractToSLA AS ln ON ln.contract_id=cc.id JOIN SLA AS sla ON ln.sla_id=sla.id WHERE sla.service_id=$ServiceID")); self::DisplaySet($oPage,$oCustomerContracts,$aExtraParam); } }]]>
name description org_id type status subcategory_list sla_list document_list contact_list
name description org_id type status description org_id type status
cmdbAbstractObject bizmodel,searchable,servicemgmt false autoincrement servicesubcategory id %1$s sla.png name true description true service_id Service false DEL_MANUAL service_id name service_id org_id service_id provider_name
name org_id service_id description
name description service_id provider_name service_id description
cmdbAbstractObject bizmodel,searchable,servicemgmt false autoincrement sla id %1$s sla.png name true service_id Service false DEL_MANUAL service_id name lnkSLTToSLA sla_id 0 0 slt_id
name service_id slt_list
name service_id service_id
cmdbAbstractObject bizmodel,searchable,servicemgmt false autoincrement slt id %1$s slt.png name true TTO TTR metric TTO false 1 2 3 ticket_priority 1 true value true days hours minutes value_unit hours true lnkSLTToSLA slt_id 0 0 sla_id
name metric ticket_priority value value_unit sla_list
name metric ticket_priority value value_unit metric ticket_priority value value_unit
cmdbAbstractObject 1 bizmodel,searchable,servicemgmt,lnkservice false autoincrement lnkslttosla id %1$s sla_id SLA false DEL_AUTO sla_id name slt_id SLT false DEL_AUTO slt_id name slt_id metric slt_id ticket_priority slt_id value slt_id value_unit
sla_id slt_id slt_metric slt_ticket_priority slt_value slt_value_unit
sla_id slt_id slt_metric slt_ticket_priority slt_value slt_value_unit sla_id slt_id slt_metric slt_ticket_priority slt_value slt_value_unit
cmdbAbstractObject 1 bizmodel,searchable,servicemgmt,lnkservice false autoincrement lnkservicetodoc id %1$s service_id Service false DEL_AUTO service_id name document_id Document false DEL_AUTO document_id name document_id type document_id status
service_id document_id document_type document_status
service_id document_id document_type document_status service_id document_id document_type document_status
cmdbAbstractObject 1 bizmodel,searchable,servicemgmt,lnkservice false autoincrement lnkservicetocontact id %1$s service_id Service false DEL_AUTO service_id name contact_id Contact false DEL_AUTO contact_id name contact_id email role true
service_id contact_id contact_email role
service_id contact_id contact_email role service_id contact_id contact_email role
cmdbAbstractObject bizmodel,searchable,servicemgmt,lnkservice false autoincrement lnkservicetoci id %1$s service_id Service false DEL_AUTO service_id name ci_id FunctionalCI false DEL_AUTO ci_id name ci_id status
service_id ci_id ci_status
service_id ci_id ci_status service_id ci_id ci_status
60 0 ServiceManagement overview.html 1 ServiceManagement SELECT ProviderContract 1 2 ServiceManagement SELECT CustomerContract 1 3 ServiceManagement SELECT Service 1 4 ServiceManagement SELECT ServiceSubcategory 1 5 ServiceManagement SELECT SLA 1 6 ServiceManagement SELECT SLT 1