// Class:+ // Class:/Attribute: // Class:/Attribute:+ // Class:/Attribute:/Value: // Class:/Attribute:/Value:+ // Class:/Stimulus: // Class:/Stimulus:+ ////////////////////////////////////////////////////////////////////// // Classes in 'bizmodel' ////////////////////////////////////////////////////////////////////// // // // Class: bizOrganization // Dict::Add('EN US', 'English', 'English', array( 'Class:bizOrganization' => 'Organization', 'Class:bizOrganization+' => 'Organizational structure: can be Company and/or Department', 'Class:bizOrganization/Attribute:name' => 'Name', 'Class:bizOrganization/Attribute:name+' => 'Common name', 'Class:bizOrganization/Attribute:code' => 'Code', 'Class:bizOrganization/Attribute:code+' => 'Organization code (Siret, DUNS,...)', 'Class:bizOrganization/Attribute:status' => 'Status', 'Class:bizOrganization/Attribute:status+' => 'Lifecycle status', 'Class:bizOrganization/Attribute:status/Value:production' => 'production', 'Class:bizOrganization/Attribute:status/Value:production+' => 'production', 'Class:bizOrganization/Attribute:status/Value:implementation' => 'implementation', 'Class:bizOrganization/Attribute:status/Value:implementation+' => 'implementation', 'Class:bizOrganization/Attribute:status/Value:obsolete' => 'obsolete', 'Class:bizOrganization/Attribute:status/Value:obsolete+' => 'obsolete', 'Class:bizOrganization/Attribute:parent_id' => 'Parent', 'Class:bizOrganization/Attribute:parent_id+' => 'Parent organization', 'Class:bizOrganization/Attribute:parent_name' => 'Parent Name', 'Class:bizOrganization/Attribute:parent_name+' => 'Name of the parent organization', )); // // Class: logRealObject // Dict::Add('EN US', 'English', 'English', array( 'Class:logRealObject' => 'Object', 'Class:logRealObject+' => 'Any CMDB object', 'Class:logRealObject/Attribute:name' => 'Name', 'Class:logRealObject/Attribute:name+' => 'Common name', 'Class:logRealObject/Attribute:status' => 'Status', 'Class:logRealObject/Attribute:status+' => 'Lifecycle status', 'Class:logRealObject/Attribute:status/Value:production' => 'production', 'Class:logRealObject/Attribute:status/Value:production+' => 'production', 'Class:logRealObject/Attribute:status/Value:implementation' => 'implementation', 'Class:logRealObject/Attribute:status/Value:implementation+' => 'implementation', 'Class:logRealObject/Attribute:status/Value:obsolete' => 'obsolete', 'Class:logRealObject/Attribute:status/Value:obsolete+' => 'obsolete', 'Class:logRealObject/Attribute:status/Value:off' => 'off', 'Class:logRealObject/Attribute:status/Value:off+' => 'off', 'Class:logRealObject/Attribute:status/Value:left company' => 'left company', 'Class:logRealObject/Attribute:status/Value:left company+' => 'left company', 'Class:logRealObject/Attribute:status/Value:available' => 'available', 'Class:logRealObject/Attribute:status/Value:available+' => 'available', 'Class:logRealObject/Attribute:org_id' => 'Organization', 'Class:logRealObject/Attribute:org_id+' => 'ID of the object owner organization', 'Class:logRealObject/Attribute:org_name' => 'Organization', 'Class:logRealObject/Attribute:org_name+' => 'Company / Department owning this object', 'Class:logRealObject/Attribute:finalclass' => 'finalclass', 'Class:logRealObject/Attribute:finalclass+' => '', )); // // Class: bizContact // Dict::Add('EN US', 'English', 'English', array( 'Class:bizContact' => 'Contact', 'Class:bizContact+' => 'Contact', 'Class:bizContact/Attribute:status' => 'Status', 'Class:bizContact/Attribute:status+' => 'Lifecycle status', 'Class:bizContact/Attribute:status/Value:off' => 'off', 'Class:bizContact/Attribute:status/Value:off+' => 'off', 'Class:bizContact/Attribute:status/Value:left company' => 'left company', 'Class:bizContact/Attribute:status/Value:left company+' => 'left company', 'Class:bizContact/Attribute:status/Value:available' => 'available', 'Class:bizContact/Attribute:status/Value:available+' => 'available', 'Class:bizContact/Attribute:org_name' => 'Organization', 'Class:bizContact/Attribute:org_name+' => 'Company / Department of the contact', 'Class:bizContact/Attribute:email' => 'eMail', 'Class:bizContact/Attribute:email+' => 'Email address', 'Class:bizContact/Attribute:phone' => 'Phone', 'Class:bizContact/Attribute:phone+' => 'Telephone', 'Class:bizContact/Attribute:location_id' => 'Location', 'Class:bizContact/Attribute:location_id+' => 'Id of the location where the contact is located', 'Class:bizContact/Attribute:location_name' => 'Location Name', 'Class:bizContact/Attribute:location_name+' => 'Name of the location where the contact is located', )); // // Class: bizPerson // Dict::Add('EN US', 'English', 'English', array( 'Class:bizPerson' => 'Person', 'Class:bizPerson+' => 'Person', 'Class:bizPerson/Attribute:first_name' => 'First Name', 'Class:bizPerson/Attribute:first_name+' => 'First name', 'Class:bizPerson/Attribute:employee_number' => 'Employee Number', 'Class:bizPerson/Attribute:employee_number+' => 'employee number', )); // // Class: bizTeam // Dict::Add('EN US', 'English', 'English', array( 'Class:bizTeam' => 'Team', 'Class:bizTeam+' => 'A group of contacts', )); // // Class: lnkContactTeam // Dict::Add('EN US', 'English', 'English', array( 'Class:lnkContactTeam' => 'TeamsLinks', 'Class:lnkContactTeam+' => 'A link between a contact and a Team', 'Class:lnkContactTeam/Attribute:contact_id' => 'Contact', 'Class:lnkContactTeam/Attribute:contact_id+' => 'The contact', 'Class:lnkContactTeam/Attribute:contact_name' => 'Contact Name', 'Class:lnkContactTeam/Attribute:contact_name+' => 'name of the contact', 'Class:lnkContactTeam/Attribute:contact_phone' => 'Phone', 'Class:lnkContactTeam/Attribute:contact_phone+' => 'Phone number of the contact', 'Class:lnkContactTeam/Attribute:contact_email' => 'eMail', 'Class:lnkContactTeam/Attribute:contact_email+' => 'eMail address of the contact', 'Class:lnkContactTeam/Attribute:team_id' => 'Team', 'Class:lnkContactTeam/Attribute:team_id+' => 'Team linked', 'Class:lnkContactTeam/Attribute:team_name' => 'Team', 'Class:lnkContactTeam/Attribute:team_name+' => 'name of the Team', 'Class:lnkContactTeam/Attribute:role' => 'Role', 'Class:lnkContactTeam/Attribute:role+' => 'Role of the contact', )); // // Class: bizDocument // Dict::Add('EN US', 'English', 'English', array( 'Class:bizDocument' => 'Document', 'Class:bizDocument+' => 'Document', 'Class:bizDocument/Attribute:status' => 'Status', 'Class:bizDocument/Attribute:status+' => 'Lifecycle status', 'Class:bizDocument/Attribute:status/Value:production' => 'production', 'Class:bizDocument/Attribute:status/Value:production+' => 'production', 'Class:bizDocument/Attribute:status/Value:implementation' => 'implementation', 'Class:bizDocument/Attribute:status/Value:implementation+' => 'implementation', 'Class:bizDocument/Attribute:status/Value:obsolete' => 'obsolete', 'Class:bizDocument/Attribute:status/Value:obsolete+' => 'obsolete', 'Class:bizDocument/Attribute:org_name' => 'Organization', 'Class:bizDocument/Attribute:org_name+' => 'Company / Department owning the document', 'Class:bizDocument/Attribute:type' => 'type', 'Class:bizDocument/Attribute:type+' => 'usage of the document', 'Class:bizDocument/Attribute:type/Value:documentation' => 'documentation', 'Class:bizDocument/Attribute:type/Value:documentation+' => 'documentation', 'Class:bizDocument/Attribute:type/Value:contract' => 'contract', 'Class:bizDocument/Attribute:type/Value:contract+' => 'contract', 'Class:bizDocument/Attribute:type/Value:working instructions' => 'working instructions', 'Class:bizDocument/Attribute:type/Value:working instructions+' => 'working instructions', 'Class:bizDocument/Attribute:type/Value:network map' => 'network map', 'Class:bizDocument/Attribute:type/Value:network map+' => 'network map', 'Class:bizDocument/Attribute:type/Value:white paper' => 'white paper', 'Class:bizDocument/Attribute:type/Value:white paper+' => 'white paper', 'Class:bizDocument/Attribute:type/Value:presentation' => 'presentation', 'Class:bizDocument/Attribute:type/Value:presentation+' => 'presentation', 'Class:bizDocument/Attribute:type/Value:training' => 'training', 'Class:bizDocument/Attribute:type/Value:training+' => 'training', 'Class:bizDocument/Attribute:description' => 'Description', 'Class:bizDocument/Attribute:description+' => 'Service Description', 'Class:bizDocument/Attribute:contents' => 'Contents', 'Class:bizDocument/Attribute:contents+' => 'File content', )); // // Class: lnkDocumentRealObject // Dict::Add('EN US', 'English', 'English', array( 'Class:lnkDocumentRealObject' => 'DocumentsLinks', 'Class:lnkDocumentRealObject+' => 'A link between a document and another object', 'Class:lnkDocumentRealObject/Attribute:doc_id' => 'Document', 'Class:lnkDocumentRealObject/Attribute:doc_id+' => 'id of the Document', 'Class:lnkDocumentRealObject/Attribute:doc_name' => 'Document Name', 'Class:lnkDocumentRealObject/Attribute:doc_name+' => 'name of the document', 'Class:lnkDocumentRealObject/Attribute:object_id' => 'Object', 'Class:lnkDocumentRealObject/Attribute:object_id+' => 'Object linked', 'Class:lnkDocumentRealObject/Attribute:object_name' => 'Object Name', 'Class:lnkDocumentRealObject/Attribute:object_name+' => 'name of the linked object', 'Class:lnkDocumentRealObject/Attribute:link_type' => 'Link Type', 'Class:lnkDocumentRealObject/Attribute:link_type+' => 'More information', )); // // Class: lnkContactRealObject // Dict::Add('EN US', 'English', 'English', array( 'Class:lnkContactRealObject' => 'ContactsLinks', 'Class:lnkContactRealObject+' => 'A link between a contact and another object', 'Class:lnkContactRealObject/Attribute:contact_id' => 'Contact', 'Class:lnkContactRealObject/Attribute:contact_id+' => 'The contact', 'Class:lnkContactRealObject/Attribute:contact_name' => 'Contact Name', 'Class:lnkContactRealObject/Attribute:contact_name+' => 'name of the contact', 'Class:lnkContactRealObject/Attribute:contact_phone' => 'Phone', 'Class:lnkContactRealObject/Attribute:contact_phone+' => 'Phone number of the contact', 'Class:lnkContactRealObject/Attribute:contact_email' => 'eMail', 'Class:lnkContactRealObject/Attribute:contact_email+' => 'eMail address of the contact', 'Class:lnkContactRealObject/Attribute:object_id' => 'Object', 'Class:lnkContactRealObject/Attribute:object_id+' => 'Object linked', 'Class:lnkContactRealObject/Attribute:object_name' => 'Object Name', 'Class:lnkContactRealObject/Attribute:object_name+' => 'name of the linked object', 'Class:lnkContactRealObject/Attribute:role' => 'Role', 'Class:lnkContactRealObject/Attribute:role+' => 'Role of the contact', )); // // Class: logInfra // Dict::Add('EN US', 'English', 'English', array( 'Class:logInfra' => 'Infra', 'Class:logInfra+' => 'Infrastructure real object', 'Class:logInfra/Attribute:status' => 'Status', 'Class:logInfra/Attribute:status+' => 'Lifecycle status', 'Class:logInfra/Attribute:status/Value:production' => 'production', 'Class:logInfra/Attribute:status/Value:production+' => 'production', 'Class:logInfra/Attribute:status/Value:implementation' => 'implementation', 'Class:logInfra/Attribute:status/Value:implementation+' => 'implementation', 'Class:logInfra/Attribute:status/Value:obsolete' => 'obsolete', 'Class:logInfra/Attribute:status/Value:obsolete+' => 'obsolete', 'Class:logInfra/Attribute:severity' => 'Business Criticity', 'Class:logInfra/Attribute:severity+' => 'Severity for this infrastructure', 'Class:logInfra/Attribute:severity/Value:high' => 'high', 'Class:logInfra/Attribute:severity/Value:high+' => 'high', 'Class:logInfra/Attribute:severity/Value:medium' => 'medium', 'Class:logInfra/Attribute:severity/Value:medium+' => 'medium', 'Class:logInfra/Attribute:severity/Value:low' => 'low', 'Class:logInfra/Attribute:severity/Value:low+' => 'low', )); // // Class: lnkContactInfra // Dict::Add('EN US', 'English', 'English', array( 'Class:lnkContactInfra' => 'ContactsInfraLinks', 'Class:lnkContactInfra+' => 'A link between a contact and an infrastructure', 'Class:lnkContactInfra/Attribute:contact_id' => 'Contact', 'Class:lnkContactInfra/Attribute:contact_id+' => 'The contact', 'Class:lnkContactInfra/Attribute:contact_name' => 'Contact Name', 'Class:lnkContactInfra/Attribute:contact_name+' => 'name of the contact', 'Class:lnkContactInfra/Attribute:contact_phone' => 'Phone', 'Class:lnkContactInfra/Attribute:contact_phone+' => 'Phone number of the contact', 'Class:lnkContactInfra/Attribute:contact_email' => 'eMail', 'Class:lnkContactInfra/Attribute:contact_email+' => 'eMail address of the contact', 'Class:lnkContactInfra/Attribute:infra_id' => 'Infrastructure', 'Class:lnkContactInfra/Attribute:infra_id+' => 'Infrastructure linked', 'Class:lnkContactInfra/Attribute:infra_name' => 'Infrastructure', 'Class:lnkContactInfra/Attribute:infra_name+' => 'name of the linked infrastructure', 'Class:lnkContactInfra/Attribute:role' => 'Role', 'Class:lnkContactInfra/Attribute:role+' => 'Role of the contact', )); // // Class: bizLocation // Dict::Add('EN US', 'English', 'English', array( 'Class:bizLocation' => 'Location', 'Class:bizLocation+' => 'Any type of location: Region, Country, City, Site, Building, Floor, Room, Rack,...', 'Class:bizLocation/Attribute:address' => 'Address', 'Class:bizLocation/Attribute:address+' => 'The postal address of the location', 'Class:bizLocation/Attribute:country' => 'Country', 'Class:bizLocation/Attribute:country+' => 'Country of the location', 'Class:bizLocation/Attribute:parent_location_id' => 'Parent Location', 'Class:bizLocation/Attribute:parent_location_id+' => 'where is the real object physically located', 'Class:bizLocation/Attribute:parent_location_name' => 'Parent location (Name)', 'Class:bizLocation/Attribute:parent_location_name+' => 'name of the parent location', )); // // Class: bizCircuit // Dict::Add('EN US', 'English', 'English', array( 'Class:bizCircuit' => 'Circuit', 'Class:bizCircuit+' => 'Any type of circuit', 'Class:bizCircuit/Attribute:speed' => 'speed', 'Class:bizCircuit/Attribute:speed+' => 'speed of the circuit', 'Class:bizCircuit/Attribute:location1_id' => 'Location 1', 'Class:bizCircuit/Attribute:location1_id+' => 'Id of the location 1', 'Class:bizCircuit/Attribute:location1_name' => 'Location 1', 'Class:bizCircuit/Attribute:location1_name+' => 'Name of the location', 'Class:bizCircuit/Attribute:location2_id' => 'Location 2', 'Class:bizCircuit/Attribute:location2_id+' => 'Id of the location 2', 'Class:bizCircuit/Attribute:location2_name' => 'Location 2', 'Class:bizCircuit/Attribute:location2_name+' => 'Name of the location', 'Class:bizCircuit/Attribute:interface1_id' => 'Interface 1', 'Class:bizCircuit/Attribute:interface1_id+' => 'id of the interface 1', 'Class:bizCircuit/Attribute:interface1_name' => 'Interface', 'Class:bizCircuit/Attribute:interface1_name+' => 'Name of the interface 1', 'Class:bizCircuit/Attribute:device1_name' => 'Device 1', 'Class:bizCircuit/Attribute:device1_name+' => 'Name of the device 1', 'Class:bizCircuit/Attribute:interface2_id' => 'Interface 2', 'Class:bizCircuit/Attribute:interface2_id+' => 'id of the interface 2', 'Class:bizCircuit/Attribute:interface2_name' => 'Interface', 'Class:bizCircuit/Attribute:interface2_name+' => 'Name of the interface 2', 'Class:bizCircuit/Attribute:device2_name' => 'Interface', 'Class:bizCircuit/Attribute:device2_name+' => 'Name of the device 2', 'Class:bizCircuit/Attribute:provider_id' => 'Carrier ID', 'Class:bizCircuit/Attribute:provider_id+' => 'Organization ID of the provider of the Circuit', 'Class:bizCircuit/Attribute:carrier_name' => 'Carrier', 'Class:bizCircuit/Attribute:carrier_name+' => 'Name of the carrier', 'Class:bizCircuit/Attribute:carrier_ref' => 'Carrier reference', 'Class:bizCircuit/Attribute:carrier_ref+' => 'reference of the circuit used by the carrier', )); // // Class: bizInterface // Dict::Add('EN US', 'English', 'English', array( 'Class:bizInterface' => 'Interface', 'Class:bizInterface+' => 'Interface', 'Class:bizInterface/Attribute:device_id' => 'Device', 'Class:bizInterface/Attribute:device_id+' => 'Device on which the interface is physically located', 'Class:bizInterface/Attribute:device_name' => 'Device', 'Class:bizInterface/Attribute:device_name+' => 'name of the device on which the interface is located', 'Class:bizInterface/Attribute:device_location_id' => 'Device location', 'Class:bizInterface/Attribute:device_location_id+' => 'location of the device on which the interface is located', 'Class:bizInterface/Attribute:device_location_name' => 'Device location', 'Class:bizInterface/Attribute:device_location_name+' => 'name of the location of the device on which the interface is located', 'Class:bizInterface/Attribute:logical_type' => 'Logical type', 'Class:bizInterface/Attribute:logical_type+' => 'Logical type of interface', 'Class:bizInterface/Attribute:logical_type/Value:primary' => 'primary', 'Class:bizInterface/Attribute:logical_type/Value:primary+' => 'primary', 'Class:bizInterface/Attribute:logical_type/Value:secondary' => 'secondary', 'Class:bizInterface/Attribute:logical_type/Value:secondary+' => 'secondary', 'Class:bizInterface/Attribute:logical_type/Value:backup' => 'backup', 'Class:bizInterface/Attribute:logical_type/Value:backup+' => 'backup', 'Class:bizInterface/Attribute:logical_type/Value:port' => 'port', 'Class:bizInterface/Attribute:logical_type/Value:port+' => 'port', 'Class:bizInterface/Attribute:logical_type/Value:logical' => 'logical', 'Class:bizInterface/Attribute:logical_type/Value:logical+' => 'logical', 'Class:bizInterface/Attribute:physical_type' => 'Physical type', 'Class:bizInterface/Attribute:physical_type+' => 'Physical type of interface', 'Class:bizInterface/Attribute:physical_type/Value:ethernet' => 'ethernet', 'Class:bizInterface/Attribute:physical_type/Value:ethernet+' => 'ethernet', 'Class:bizInterface/Attribute:physical_type/Value:framerelay' => 'framerelay', 'Class:bizInterface/Attribute:physical_type/Value:framerelay+' => 'framerelay', 'Class:bizInterface/Attribute:physical_type/Value:atm' => 'atm', 'Class:bizInterface/Attribute:physical_type/Value:atm+' => 'atm', 'Class:bizInterface/Attribute:physical_type/Value:vlan' => 'vlan', 'Class:bizInterface/Attribute:physical_type/Value:vlan+' => 'vlan', 'Class:bizInterface/Attribute:ip_address' => 'IP address', 'Class:bizInterface/Attribute:ip_address+' => 'address IP for this interface', 'Class:bizInterface/Attribute:mask' => 'Subnet Mask', 'Class:bizInterface/Attribute:mask+' => 'Subnet mask for this interface', 'Class:bizInterface/Attribute:mac' => 'MAC address', 'Class:bizInterface/Attribute:mac+' => 'MAC address for this interface', 'Class:bizInterface/Attribute:speed' => 'Speed (Kb/s)', 'Class:bizInterface/Attribute:speed+' => 'speed of this interface', 'Class:bizInterface/Attribute:duplex' => 'Duplex', 'Class:bizInterface/Attribute:duplex+' => 'Duplex configured for this interface', 'Class:bizInterface/Attribute:duplex/Value:half' => 'half', 'Class:bizInterface/Attribute:duplex/Value:half+' => 'half', 'Class:bizInterface/Attribute:duplex/Value:full' => 'full', 'Class:bizInterface/Attribute:duplex/Value:full+' => 'full', 'Class:bizInterface/Attribute:duplex/Value:unknown' => 'unknown', 'Class:bizInterface/Attribute:duplex/Value:unknown+' => 'unknown', 'Class:bizInterface/Attribute:if_connected_id' => 'Connected interface', 'Class:bizInterface/Attribute:if_connected_id+' => 'interface connected to this one', 'Class:bizInterface/Attribute:if_connected_name' => 'Connected interface', 'Class:bizInterface/Attribute:if_connected_name+' => 'name of the interface connected to this one', 'Class:bizInterface/Attribute:if_connected_device' => 'Connected device', 'Class:bizInterface/Attribute:if_connected_device+' => 'name of the device connected to this interface', )); // // Class: bizSubnet // Dict::Add('EN US', 'English', 'English', array( 'Class:bizSubnet' => 'Subnet', 'Class:bizSubnet+' => 'Logical or physical subnet', 'Class:bizSubnet/Attribute:ip' => 'IP', 'Class:bizSubnet/Attribute:ip+' => 'IP', 'Class:bizSubnet/Attribute:mask' => 'IP mask', 'Class:bizSubnet/Attribute:mask+' => 'IP mask', )); // // Class: bizDevice // Dict::Add('EN US', 'English', 'English', array( 'Class:bizDevice' => 'Device', 'Class:bizDevice+' => 'Electronic devices', 'Class:bizDevice/Attribute:location_id' => 'Location', 'Class:bizDevice/Attribute:location_id+' => 'where is the located object physically located', 'Class:bizDevice/Attribute:location_name' => 'Location Name', 'Class:bizDevice/Attribute:location_name+' => 'name of the location', 'Class:bizDevice/Attribute:country' => 'Country', 'Class:bizDevice/Attribute:country+' => 'country where the device is located', 'Class:bizDevice/Attribute:brand' => 'Brand', 'Class:bizDevice/Attribute:brand+' => 'The manufacturer of the device', 'Class:bizDevice/Attribute:model' => 'Model', 'Class:bizDevice/Attribute:model+' => 'The model number of the device', 'Class:bizDevice/Attribute:serial_number' => 'Serial Number', 'Class:bizDevice/Attribute:serial_number+' => 'The serial number of the device', 'Class:bizDevice/Attribute:mgmt_ip' => 'Mgmt IP', 'Class:bizDevice/Attribute:mgmt_ip+' => 'Management IP', )); // // Class: bizPC // Dict::Add('EN US', 'English', 'English', array( 'Class:bizPC' => 'PC', 'Class:bizPC+' => 'Personal Computers', 'Class:bizPC/Attribute:type' => 'Type', 'Class:bizPC/Attribute:type+' => 'Type of computer', 'Class:bizPC/Attribute:type/Value:desktop PC' => 'desktop PC', 'Class:bizPC/Attribute:type/Value:desktop PC+' => 'desktop PC', 'Class:bizPC/Attribute:type/Value:laptop' => 'laptop', 'Class:bizPC/Attribute:type/Value:laptop+' => 'laptop', 'Class:bizPC/Attribute:memory_size' => 'Memory Size', 'Class:bizPC/Attribute:memory_size+' => 'Size of the memory', 'Class:bizPC/Attribute:cpu' => 'CPU', 'Class:bizPC/Attribute:cpu+' => 'CPU type', 'Class:bizPC/Attribute:hdd_size' => 'HDD Size', 'Class:bizPC/Attribute:hdd_size+' => 'Size of the hard drive', 'Class:bizPC/Attribute:os_family' => 'OS Family', 'Class:bizPC/Attribute:os_family+' => 'Type of operating system', 'Class:bizPC/Attribute:os_version' => 'OS Version', 'Class:bizPC/Attribute:os_version+' => 'Detailed version number of the operating system', 'Class:bizPC/Attribute:shipment_number' => 'Shipment Code', 'Class:bizPC/Attribute:shipment_number+' => 'Number for tracking shipment', 'Class:bizPC/Attribute:default_gateway' => 'Default Gateway', 'Class:bizPC/Attribute:default_gateway+' => 'Default Gateway for this device', )); // // Class: bizServer // Dict::Add('EN US', 'English', 'English', array( 'Class:bizServer' => 'Server', 'Class:bizServer+' => 'Computer Servers', 'Class:bizServer/Attribute:memory_size' => 'Memory Size', 'Class:bizServer/Attribute:memory_size+' => 'Size of the memory', 'Class:bizServer/Attribute:cpu' => 'CPU type', 'Class:bizServer/Attribute:cpu+' => 'CPU type', 'Class:bizServer/Attribute:number_of_cpus' => 'Number of CPUs', 'Class:bizServer/Attribute:number_of_cpus+' => 'Number of CPUs', 'Class:bizServer/Attribute:hdd_size' => 'HDD Size', 'Class:bizServer/Attribute:hdd_size+' => 'Size of the hard drive', 'Class:bizServer/Attribute:hdd_free_size' => 'Free HDD Size', 'Class:bizServer/Attribute:hdd_free_size+' => 'Size of the free space on the hard drive(s)', 'Class:bizServer/Attribute:os_family' => 'OS Family', 'Class:bizServer/Attribute:os_family+' => 'Type of operating system', 'Class:bizServer/Attribute:os_version' => 'OS Version', 'Class:bizServer/Attribute:os_version+' => 'Detailed version number of the operating system', 'Class:bizServer/Attribute:shipment_number' => 'Shipment number', 'Class:bizServer/Attribute:shipment_number+' => 'Number for tracking shipment', 'Class:bizServer/Attribute:default_gateway' => 'Default Gateway', 'Class:bizServer/Attribute:default_gateway+' => 'Default Gateway for this device', )); // // Class: bizNetworkDevice // Dict::Add('EN US', 'English', 'English', array( 'Class:bizNetworkDevice' => 'Network Device', 'Class:bizNetworkDevice+' => 'A network device', 'Class:bizNetworkDevice/Attribute:type' => 'Type', 'Class:bizNetworkDevice/Attribute:type+' => 'Type of device', 'Class:bizNetworkDevice/Attribute:type/Value:switch' => 'switch', 'Class:bizNetworkDevice/Attribute:type/Value:switch+' => 'switch', 'Class:bizNetworkDevice/Attribute:type/Value:router' => 'router', 'Class:bizNetworkDevice/Attribute:type/Value:router+' => 'router', 'Class:bizNetworkDevice/Attribute:type/Value:firewall' => 'firewall', 'Class:bizNetworkDevice/Attribute:type/Value:firewall+' => 'firewall', 'Class:bizNetworkDevice/Attribute:type/Value:load balancer' => 'load balancer', 'Class:bizNetworkDevice/Attribute:type/Value:load balancer+' => 'load balancer', 'Class:bizNetworkDevice/Attribute:type/Value:hub' => 'hub', 'Class:bizNetworkDevice/Attribute:type/Value:hub+' => 'hub', 'Class:bizNetworkDevice/Attribute:type/Value:WAN accelerator' => 'WAN accelerator', 'Class:bizNetworkDevice/Attribute:type/Value:WAN accelerator+' => 'WAN accelerator', 'Class:bizNetworkDevice/Attribute:default_gateway' => 'Default Gateway', 'Class:bizNetworkDevice/Attribute:default_gateway+' => 'Default Gateway for this device', 'Class:bizNetworkDevice/Attribute:ios_version' => 'IOS version', 'Class:bizNetworkDevice/Attribute:ios_version+' => 'IOS (software) version', 'Class:bizNetworkDevice/Attribute:memory' => 'Memory', 'Class:bizNetworkDevice/Attribute:memory+' => 'Memory description', 'Class:bizNetworkDevice/Attribute:snmp_read' => 'SNMP Community (Read)', 'Class:bizNetworkDevice/Attribute:snmp_read+' => 'SNMP Read Community String', 'Class:bizNetworkDevice/Attribute:snmp_write' => 'SNMP Community (Write)', 'Class:bizNetworkDevice/Attribute:snmp_write+' => 'SNMP Write Community String', )); // // Class: bizInfraGroup // Dict::Add('EN US', 'English', 'English', array( 'Class:bizInfraGroup' => 'Infra Group', 'Class:bizInfraGroup+' => 'A group of infrastructure elements', 'Class:bizInfraGroup/Attribute:type' => 'Type', 'Class:bizInfraGroup/Attribute:type+' => 'Type of groupe', 'Class:bizInfraGroup/Attribute:type/Value:Monitoring' => 'Monitoring', 'Class:bizInfraGroup/Attribute:type/Value:Monitoring+' => 'Monitoring', 'Class:bizInfraGroup/Attribute:type/Value:Reporting' => 'Reporting', 'Class:bizInfraGroup/Attribute:type/Value:Reporting+' => 'Reporting', 'Class:bizInfraGroup/Attribute:type/Value:list' => 'list', 'Class:bizInfraGroup/Attribute:type/Value:list+' => 'list', 'Class:bizInfraGroup/Attribute:description' => 'Description', 'Class:bizInfraGroup/Attribute:description+' => 'usage of the Group', 'Class:bizInfraGroup/Attribute:parent_group_id' => 'Parent Group', 'Class:bizInfraGroup/Attribute:parent_group_id+' => 'including group', 'Class:bizInfraGroup/Attribute:parent_group_name' => 'Parent Group (Name)', 'Class:bizInfraGroup/Attribute:parent_group_name+' => 'name of the parent group', )); // // Class: bizApplication // Dict::Add('EN US', 'English', 'English', array( 'Class:bizApplication' => 'Application', 'Class:bizApplication+' => 'General application', 'Class:bizApplication/Attribute:device_id' => 'Hosting device', 'Class:bizApplication/Attribute:device_id+' => 'The device where application is installed', 'Class:bizApplication/Attribute:device_name' => 'Hosting device', 'Class:bizApplication/Attribute:device_name+' => 'Name of the device where application is installed', 'Class:bizApplication/Attribute:install_date' => 'Installation Date', 'Class:bizApplication/Attribute:install_date+' => 'Date when application was installed', 'Class:bizApplication/Attribute:version' => 'Version', 'Class:bizApplication/Attribute:version+' => 'Application version', 'Class:bizApplication/Attribute:function' => 'Function', 'Class:bizApplication/Attribute:function+' => 'Function provided by this application', )); // // Class: lnkInfraGrouping // Dict::Add('EN US', 'English', 'English', array( 'Class:lnkInfraGrouping' => 'Infra Grouping', 'Class:lnkInfraGrouping+' => 'Infra part of an Infra Group', 'Class:lnkInfraGrouping/Attribute:infra_id' => 'Infrastructure', 'Class:lnkInfraGrouping/Attribute:infra_id+' => 'Infrastructure part of the group', 'Class:lnkInfraGrouping/Attribute:infra_name' => 'Infrastructure Name', 'Class:lnkInfraGrouping/Attribute:infra_name+' => 'Name of the impacted infrastructure', 'Class:lnkInfraGrouping/Attribute:infra_status' => 'Status', 'Class:lnkInfraGrouping/Attribute:infra_status+' => 'Status of the impacted infrastructure', 'Class:lnkInfraGrouping/Attribute:infra_group_id' => 'Group', 'Class:lnkInfraGrouping/Attribute:infra_group_id+' => 'Name of the group', 'Class:lnkInfraGrouping/Attribute:group_name' => 'Group Name', 'Class:lnkInfraGrouping/Attribute:group_name+' => 'Name of the group containing infrastructure', 'Class:lnkInfraGrouping/Attribute:impact' => 'Relation', 'Class:lnkInfraGrouping/Attribute:impact+' => 'Relation between this group and infra', )); // // Class: lnkClientServer // Dict::Add('EN US', 'English', 'English', array( 'Class:lnkClientServer' => 'ClientServerLinks', 'Class:lnkClientServer+' => 'Link between client server application', 'Class:lnkClientServer/Attribute:status' => 'Status', 'Class:lnkClientServer/Attribute:status+' => 'Lifecycle status', 'Class:lnkClientServer/Attribute:status/Value:production' => 'production', 'Class:lnkClientServer/Attribute:status/Value:production+' => 'production', 'Class:lnkClientServer/Attribute:status/Value:implementation' => 'implementation', 'Class:lnkClientServer/Attribute:status/Value:implementation+' => 'implementation', 'Class:lnkClientServer/Attribute:status/Value:obsolete' => 'obsolete', 'Class:lnkClientServer/Attribute:status/Value:obsolete+' => 'obsolete', 'Class:lnkClientServer/Attribute:client_id' => 'Client', 'Class:lnkClientServer/Attribute:client_id+' => 'The client part of the link', 'Class:lnkClientServer/Attribute:client_name' => 'Client', 'Class:lnkClientServer/Attribute:client_name+' => 'Name of the client', 'Class:lnkClientServer/Attribute:server_id' => 'Server', 'Class:lnkClientServer/Attribute:server_id+' => 'the server part of the link', 'Class:lnkClientServer/Attribute:server_name' => 'Server', 'Class:lnkClientServer/Attribute:server_name+' => 'Name of the server', 'Class:lnkClientServer/Attribute:relation' => 'Relation', 'Class:lnkClientServer/Attribute:relation+' => 'Type of relation between both application', )); // // Class: bizPatch // Dict::Add('EN US', 'English', 'English', array( 'Class:bizPatch' => 'Patch', 'Class:bizPatch+' => 'Patch installed on infrastucture', 'Class:bizPatch/Attribute:status' => 'Status', 'Class:bizPatch/Attribute:status+' => 'Lifecycle status', 'Class:bizPatch/Attribute:status/Value:production' => 'production', 'Class:bizPatch/Attribute:status/Value:production+' => 'production', 'Class:bizPatch/Attribute:status/Value:obsolete' => 'obsolete', 'Class:bizPatch/Attribute:status/Value:obsolete+' => 'obsolete', 'Class:bizPatch/Attribute:device_id' => 'Device', 'Class:bizPatch/Attribute:device_id+' => 'The Device where patch is installed', 'Class:bizPatch/Attribute:device_name' => 'Device Name', 'Class:bizPatch/Attribute:device_name+' => 'Name of the impacted device', 'Class:bizPatch/Attribute:install_date' => 'Installation Date', 'Class:bizPatch/Attribute:install_date+' => 'Date when application was installed', 'Class:bizPatch/Attribute:description' => 'Description', 'Class:bizPatch/Attribute:description+' => 'description du patch', 'Class:bizPatch/Attribute:patch_type' => 'Type', 'Class:bizPatch/Attribute:patch_type+' => 'type de patch', )); // // Class: bizIncidentTicket // Dict::Add('EN US', 'English', 'English', array( 'Class:bizIncidentTicket' => 'Incident', 'Class:bizIncidentTicket+' => 'Incident ticket', 'Class:bizIncidentTicket/Attribute:name' => 'Ticket Ref', 'Class:bizIncidentTicket/Attribute:name+' => 'Refence number ofr this incident', 'Class:bizIncidentTicket/Attribute:title' => 'Title', 'Class:bizIncidentTicket/Attribute:title+' => 'Overview of the Incident', 'Class:bizIncidentTicket/Attribute:type' => 'Type', 'Class:bizIncidentTicket/Attribute:type+' => 'Type of the Incident', 'Class:bizIncidentTicket/Attribute:type/Value:Network' => 'Network', 'Class:bizIncidentTicket/Attribute:type/Value:Network+' => 'Network', 'Class:bizIncidentTicket/Attribute:type/Value:Server' => 'Server', 'Class:bizIncidentTicket/Attribute:type/Value:Server+' => 'Server', 'Class:bizIncidentTicket/Attribute:type/Value:Desktop' => 'Desktop', 'Class:bizIncidentTicket/Attribute:type/Value:Desktop+' => 'Desktop', 'Class:bizIncidentTicket/Attribute:type/Value:Application' => 'Application', 'Class:bizIncidentTicket/Attribute:type/Value:Application+' => 'Application', 'Class:bizIncidentTicket/Attribute:org_id' => 'Customer', 'Class:bizIncidentTicket/Attribute:org_id+' => 'who is impacted by the ticket', 'Class:bizIncidentTicket/Attribute:customer_name' => 'Customer', 'Class:bizIncidentTicket/Attribute:customer_name+' => 'Name of the customer impacted by this ticket', 'Class:bizIncidentTicket/Attribute:ticket_status' => 'Status', 'Class:bizIncidentTicket/Attribute:ticket_status+' => 'Status of the ticket', 'Class:bizIncidentTicket/Attribute:ticket_status/Value:New' => 'New (Unassigned)', 'Class:bizIncidentTicket/Attribute:ticket_status/Value:New+' => 'Newly created ticket', 'Class:bizIncidentTicket/Attribute:ticket_status/Value:Assigned' => 'Assigned', 'Class:bizIncidentTicket/Attribute:ticket_status/Value:Assigned+' => 'Ticket is assigned to somebody', 'Class:bizIncidentTicket/Attribute:ticket_status/Value:WorkInProgress' => 'Work In Progress', 'Class:bizIncidentTicket/Attribute:ticket_status/Value:WorkInProgress+' => 'Work is in progress', 'Class:bizIncidentTicket/Attribute:ticket_status/Value:Resolved' => 'Resolved', 'Class:bizIncidentTicket/Attribute:ticket_status/Value:Resolved+' => 'Ticket is resolved', 'Class:bizIncidentTicket/Attribute:ticket_status/Value:Closed' => 'Closed', 'Class:bizIncidentTicket/Attribute:ticket_status/Value:Closed+' => 'Ticket is closed', 'Class:bizIncidentTicket/Attribute:initial_situation' => 'Initial Situation', 'Class:bizIncidentTicket/Attribute:initial_situation+' => 'Initial situation of the Incident', 'Class:bizIncidentTicket/Attribute:current_situation' => 'Current Situation', 'Class:bizIncidentTicket/Attribute:current_situation+' => 'Current situation of the Incident', 'Class:bizIncidentTicket/Attribute:start_date' => 'Starting date', 'Class:bizIncidentTicket/Attribute:start_date+' => 'Incident starting date', 'Class:bizIncidentTicket/Attribute:last_update' => 'Last update', 'Class:bizIncidentTicket/Attribute:last_update+' => 'last time the Ticket was modified', 'Class:bizIncidentTicket/Attribute:next_update' => 'Next update', 'Class:bizIncidentTicket/Attribute:next_update+' => 'next time the Ticket is expected to be modified', 'Class:bizIncidentTicket/Attribute:end_date' => 'Closure Date', 'Class:bizIncidentTicket/Attribute:end_date+' => 'Date when the Ticket was closed', 'Class:bizIncidentTicket/Attribute:caller_id' => 'Caller', 'Class:bizIncidentTicket/Attribute:caller_id+' => 'person that trigger incident', 'Class:bizIncidentTicket/Attribute:caller_mail' => 'Caller', 'Class:bizIncidentTicket/Attribute:caller_mail+' => 'Person that trigger this incident', 'Class:bizIncidentTicket/Attribute:impact' => 'Impact', 'Class:bizIncidentTicket/Attribute:impact+' => 'Impact of the Incident', 'Class:bizIncidentTicket/Attribute:workgroup_id' => 'Workgroup', 'Class:bizIncidentTicket/Attribute:workgroup_id+' => 'which workgroup is owning ticket', 'Class:bizIncidentTicket/Attribute:workgroup_name' => 'Workgroup', 'Class:bizIncidentTicket/Attribute:workgroup_name+' => 'name of workgroup managing the Ticket', 'Class:bizIncidentTicket/Attribute:agent_id' => 'Agent', 'Class:bizIncidentTicket/Attribute:agent_id+' => 'who is managing the ticket', 'Class:bizIncidentTicket/Attribute:agent_mail' => 'Agent', 'Class:bizIncidentTicket/Attribute:agent_mail+' => 'mail of agent managing the Ticket', 'Class:bizIncidentTicket/Attribute:action_log' => 'Action Logs', 'Class:bizIncidentTicket/Attribute:action_log+' => 'List all action performed during the incident', 'Class:bizIncidentTicket/Attribute:severity' => 'Severity', 'Class:bizIncidentTicket/Attribute:severity+' => 'Field defining the criticity if the incident', 'Class:bizIncidentTicket/Attribute:severity/Value:critical' => 'critical', 'Class:bizIncidentTicket/Attribute:severity/Value:critical+' => 'critical', 'Class:bizIncidentTicket/Attribute:severity/Value:medium' => 'medium', 'Class:bizIncidentTicket/Attribute:severity/Value:medium+' => 'medium', 'Class:bizIncidentTicket/Attribute:severity/Value:low' => 'low', 'Class:bizIncidentTicket/Attribute:severity/Value:low+' => 'low', 'Class:bizIncidentTicket/Attribute:assignment_count' => 'Assignment Count', 'Class:bizIncidentTicket/Attribute:assignment_count+' => 'Number of times this ticket was assigned or reassigned', 'Class:bizIncidentTicket/Attribute:resolution' => 'Resolution', 'Class:bizIncidentTicket/Attribute:resolution+' => 'Description of the resolution', 'Class:bizIncidentTicket/Attribute:impacted_infra_manual' => 'Impacted Infrastructure', 'Class:bizIncidentTicket/Attribute:impacted_infra_manual+' => 'CIs that are not meeting the SLA', 'Class:bizIncidentTicket/Attribute:related_tickets' => 'Related Tickets', 'Class:bizIncidentTicket/Attribute:related_tickets+' => 'Other incident tickets related to this one', 'Class:bizIncidentTicket/Attribute:contacts_a_notifier' => 'contacts auto', 'Class:bizIncidentTicket/Attribute:contacts_a_notifier+' => 'blah', 'Class:bizIncidentTicket/Stimulus:ev_assign' => 'Assign this ticket', 'Class:bizIncidentTicket/Stimulus:ev_assign+' => 'Assign this ticket to a group and an agent', 'Class:bizIncidentTicket/Stimulus:ev_reassign' => 'Reassign this ticket', 'Class:bizIncidentTicket/Stimulus:ev_reassign+' => 'Reassign this ticket to a different group and agent', 'Class:bizIncidentTicket/Stimulus:ev_start_working' => 'Work on this ticket', 'Class:bizIncidentTicket/Stimulus:ev_start_working+' => 'Start working on this ticket', 'Class:bizIncidentTicket/Stimulus:ev_resolve' => 'Resolve this ticket', 'Class:bizIncidentTicket/Stimulus:ev_resolve+' => 'Resolve this ticket', 'Class:bizIncidentTicket/Stimulus:ev_close' => 'Close this ticket', 'Class:bizIncidentTicket/Stimulus:ev_close+' => 'Close this ticket', )); // // Class: lnkRelatedTicket // Dict::Add('EN US', 'English', 'English', array( 'Class:lnkRelatedTicket' => 'Related Ticket', 'Class:lnkRelatedTicket+' => 'Ticket related to a ticket', 'Class:lnkRelatedTicket/Attribute:rel_ticket_id' => 'Related Ticket', 'Class:lnkRelatedTicket/Attribute:rel_ticket_id+' => 'The related ticket', 'Class:lnkRelatedTicket/Attribute:rel_ticket_name' => 'Related ticket', 'Class:lnkRelatedTicket/Attribute:rel_ticket_name+' => 'Name of the related ticket', 'Class:lnkRelatedTicket/Attribute:ticket_id' => 'Ticket', 'Class:lnkRelatedTicket/Attribute:ticket_id+' => 'Ticket number', 'Class:lnkRelatedTicket/Attribute:ticket_name' => 'Ticket Name', 'Class:lnkRelatedTicket/Attribute:ticket_name+' => 'Name of the ticket', 'Class:lnkRelatedTicket/Attribute:impact' => 'Impact', 'Class:lnkRelatedTicket/Attribute:impact+' => 'Impact on the related ticket', )); // // Class: lnkInfraTicket // Dict::Add('EN US', 'English', 'English', array( 'Class:lnkInfraTicket' => 'Infra Ticket', 'Class:lnkInfraTicket+' => 'Infra impacted by a ticket', 'Class:lnkInfraTicket/Attribute:infra_id' => 'Infrastructure', 'Class:lnkInfraTicket/Attribute:infra_id+' => 'The infrastructure impacted', 'Class:lnkInfraTicket/Attribute:infra_name' => 'Infrastructure Name', 'Class:lnkInfraTicket/Attribute:infra_name+' => 'Name of the impacted infrastructure', 'Class:lnkInfraTicket/Attribute:ticket_id' => 'Ticket #', 'Class:lnkInfraTicket/Attribute:ticket_id+' => 'Ticket number', 'Class:lnkInfraTicket/Attribute:ticket_name' => 'Ticket Name', 'Class:lnkInfraTicket/Attribute:ticket_name+' => 'Name of the ticket', 'Class:lnkInfraTicket/Attribute:impact' => 'Impact', 'Class:lnkInfraTicket/Attribute:impact+' => 'Level of impact of the infra by the related ticket', )); // // Class: lnkContactTicket // Dict::Add('EN US', 'English', 'English', array( 'Class:lnkContactTicket' => 'Contact Ticket', 'Class:lnkContactTicket+' => 'Contacts to be notify for a ticket', 'Class:lnkContactTicket/Attribute:contact_id' => 'Contact', 'Class:lnkContactTicket/Attribute:contact_id+' => 'Contact to Notify', 'Class:lnkContactTicket/Attribute:contact_email' => 'Contact email', 'Class:lnkContactTicket/Attribute:contact_email+' => 'Mail for the contact', 'Class:lnkContactTicket/Attribute:ticket_id' => 'Ticket #', 'Class:lnkContactTicket/Attribute:ticket_id+' => 'Ticket number', 'Class:lnkContactTicket/Attribute:ticket_name' => 'Ticket Name', 'Class:lnkContactTicket/Attribute:ticket_name+' => 'Name of the ticket', 'Class:lnkContactTicket/Attribute:role' => 'Role', 'Class:lnkContactTicket/Attribute:role+' => 'Role of the contact', )); // // Class: bizWorkgroup // Dict::Add('EN US', 'English', 'English', array( 'Class:bizWorkgroup' => 'Workgroup', 'Class:bizWorkgroup+' => 'Call tracking workgroup', 'Class:bizWorkgroup/Attribute:status' => 'Status', 'Class:bizWorkgroup/Attribute:status+' => 'Lifecycle status', 'Class:bizWorkgroup/Attribute:status/Value:production' => 'production', 'Class:bizWorkgroup/Attribute:status/Value:production+' => 'production', 'Class:bizWorkgroup/Attribute:status/Value:implementation' => 'implementation', 'Class:bizWorkgroup/Attribute:status/Value:implementation+' => 'implementation', 'Class:bizWorkgroup/Attribute:status/Value:obsolete' => 'obsolete', 'Class:bizWorkgroup/Attribute:status/Value:obsolete+' => 'obsolete', 'Class:bizWorkgroup/Attribute:org_name' => 'Organization', 'Class:bizWorkgroup/Attribute:org_name+' => 'Company / Department owning this object', 'Class:bizWorkgroup/Attribute:team_id' => 'Team', 'Class:bizWorkgroup/Attribute:team_id+' => 'Team owning the workgroup', 'Class:bizWorkgroup/Attribute:team_name' => 'Team Name', 'Class:bizWorkgroup/Attribute:team_name+' => 'name of the team', 'Class:bizWorkgroup/Attribute:role' => 'Role', 'Class:bizWorkgroup/Attribute:role+' => 'Role of this work group', )); // // Class: bizService // Dict::Add('EN US', 'English', 'English', array( 'Class:bizService' => 'Service', 'Class:bizService+' => 'Service provided by an organization', 'Class:bizService/Attribute:name' => 'Name', 'Class:bizService/Attribute:name+' => 'Name of the service', 'Class:bizService/Attribute:org_id' => 'Provider', 'Class:bizService/Attribute:org_id+' => 'Provider for this service', 'Class:bizService/Attribute:provider_name' => 'Provider', 'Class:bizService/Attribute:provider_name+' => 'name of the Provider', 'Class:bizService/Attribute:service_category' => 'Service Category', 'Class:bizService/Attribute:service_category+' => 'Category for this contract', 'Class:bizService/Attribute:service_category/Value:Server' => 'Server', 'Class:bizService/Attribute:service_category/Value:Server+' => 'Server', 'Class:bizService/Attribute:service_category/Value:Network' => 'Network', 'Class:bizService/Attribute:service_category/Value:Network+' => 'Network', 'Class:bizService/Attribute:service_category/Value:End-User' => 'End-User', 'Class:bizService/Attribute:service_category/Value:End-User+' => 'End-User', 'Class:bizService/Attribute:service_category/Value:Desktop' => 'Desktop', 'Class:bizService/Attribute:service_category/Value:Desktop+' => 'Desktop', 'Class:bizService/Attribute:service_category/Value:Application' => 'Application', 'Class:bizService/Attribute:service_category/Value:Application+' => 'Application', 'Class:bizService/Attribute:description' => 'Description', 'Class:bizService/Attribute:description+' => 'Description of this service', 'Class:bizService/Attribute:status' => 'Status', 'Class:bizService/Attribute:status+' => 'Status of the service', 'Class:bizService/Attribute:status/Value:New' => 'New', 'Class:bizService/Attribute:status/Value:New+' => 'New', 'Class:bizService/Attribute:status/Value:Implementation' => 'Implementation', 'Class:bizService/Attribute:status/Value:Implementation+' => 'Implementation', 'Class:bizService/Attribute:status/Value:Production' => 'Production', 'Class:bizService/Attribute:status/Value:Production+' => 'Production', 'Class:bizService/Attribute:status/Value:Obsolete' => 'Obsolete', 'Class:bizService/Attribute:status/Value:Obsolete+' => 'Obsolete', 'Class:bizService/Attribute:type' => 'Type', 'Class:bizService/Attribute:type+' => 'Type of the service', 'Class:bizService/Attribute:type/Value:Hardware' => 'Hardware', 'Class:bizService/Attribute:type/Value:Hardware+' => 'Hardware', 'Class:bizService/Attribute:type/Value:Software' => 'Software', 'Class:bizService/Attribute:type/Value:Software+' => 'Software', 'Class:bizService/Attribute:type/Value:Support' => 'Support', 'Class:bizService/Attribute:type/Value:Support+' => 'Support', )); // // Class: bizContract // Dict::Add('EN US', 'English', 'English', array( 'Class:bizContract' => 'Contract', 'Class:bizContract+' => 'Contract signed by an organization', 'Class:bizContract/Attribute:name' => 'Name', 'Class:bizContract/Attribute:name+' => 'Name of the contract', 'Class:bizContract/Attribute:org_id' => 'Customer', 'Class:bizContract/Attribute:org_id+' => 'Customer for this contract', 'Class:bizContract/Attribute:customer_name' => 'Customer', 'Class:bizContract/Attribute:customer_name+' => 'name of the Customer', 'Class:bizContract/Attribute:service_id' => 'Service', 'Class:bizContract/Attribute:service_id+' => 'Provider for this contract', 'Class:bizContract/Attribute:provider_name' => 'Provider', 'Class:bizContract/Attribute:provider_name+' => 'name of the service provider', 'Class:bizContract/Attribute:service_name' => 'Service', 'Class:bizContract/Attribute:service_name+' => 'name of the service', 'Class:bizContract/Attribute:team_id' => 'Team', 'Class:bizContract/Attribute:team_id+' => 'Team managing this contract', 'Class:bizContract/Attribute:team_name' => 'Team', 'Class:bizContract/Attribute:team_name+' => 'name of the team managing this contract', 'Class:bizContract/Attribute:service_level' => 'Service Level', 'Class:bizContract/Attribute:service_level+' => 'Level of service for this contract', 'Class:bizContract/Attribute:service_level/Value:Gold' => 'Gold', 'Class:bizContract/Attribute:service_level/Value:Gold+' => 'Gold', 'Class:bizContract/Attribute:service_level/Value:Silver' => 'Silver', 'Class:bizContract/Attribute:service_level/Value:Silver+' => 'Silver', 'Class:bizContract/Attribute:service_level/Value:Bronze' => 'Bronze', 'Class:bizContract/Attribute:service_level/Value:Bronze+' => 'Bronze', 'Class:bizContract/Attribute:cost_unit' => 'Cost Unit', 'Class:bizContract/Attribute:cost_unit+' => 'Cost unit to compute global cost for this contract', 'Class:bizContract/Attribute:cost_unit/Value:Devices' => 'Devices', 'Class:bizContract/Attribute:cost_unit/Value:Devices+' => 'Devices', 'Class:bizContract/Attribute:cost_unit/Value:Persons' => 'Persons', 'Class:bizContract/Attribute:cost_unit/Value:Persons+' => 'Persons', 'Class:bizContract/Attribute:cost_unit/Value:Applications' => 'Applications', 'Class:bizContract/Attribute:cost_unit/Value:Applications+' => 'Applications', 'Class:bizContract/Attribute:cost_unit/Value:Global' => 'Global', 'Class:bizContract/Attribute:cost_unit/Value:Global+' => 'Global', 'Class:bizContract/Attribute:cost_freq' => 'Billing frequency', 'Class:bizContract/Attribute:cost_freq+' => 'Frequency of cost for this contract', 'Class:bizContract/Attribute:cost_freq/Value:Monthly' => 'Monthly', 'Class:bizContract/Attribute:cost_freq/Value:Monthly+' => 'Monthly', 'Class:bizContract/Attribute:cost_freq/Value:Yearly' => 'Yearly', 'Class:bizContract/Attribute:cost_freq/Value:Yearly+' => 'Yearly', 'Class:bizContract/Attribute:cost_freq/Value:Once' => 'Once', 'Class:bizContract/Attribute:cost_freq/Value:Once+' => 'Once', 'Class:bizContract/Attribute:cost' => 'Cost', 'Class:bizContract/Attribute:cost+' => 'Cost of this contract', 'Class:bizContract/Attribute:currency' => 'Currency', 'Class:bizContract/Attribute:currency+' => 'Currency of cost for this contract', 'Class:bizContract/Attribute:currency/Value:Euros' => 'Euros', 'Class:bizContract/Attribute:currency/Value:Euros+' => 'Euros', 'Class:bizContract/Attribute:currency/Value:Dollars' => 'Dollars', 'Class:bizContract/Attribute:currency/Value:Dollars+' => 'Dollars', 'Class:bizContract/Attribute:description' => 'Description', 'Class:bizContract/Attribute:description+' => 'Description of this contract', 'Class:bizContract/Attribute:move2prod_date' => 'Date of Move To Production', 'Class:bizContract/Attribute:move2prod_date+' => 'Date when the contract is on production', 'Class:bizContract/Attribute:end_prod' => 'Date of End Of Production', 'Class:bizContract/Attribute:end_prod+' => 'Date when the contract is stopped', 'Class:bizContract/Attribute:status' => 'Status', 'Class:bizContract/Attribute:status+' => 'Status of the contract', 'Class:bizContract/Attribute:status/Value:New' => 'New', 'Class:bizContract/Attribute:status/Value:New+' => 'New', 'Class:bizContract/Attribute:status/Value:Negotiating' => 'Negotiating', 'Class:bizContract/Attribute:status/Value:Negotiating+' => 'Negotiating', 'Class:bizContract/Attribute:status/Value:Signed' => 'Signed', 'Class:bizContract/Attribute:status/Value:Signed+' => 'Signed', 'Class:bizContract/Attribute:status/Value:Production' => 'Production', 'Class:bizContract/Attribute:status/Value:Production+' => 'Production', 'Class:bizContract/Attribute:status/Value:Finished' => 'Finished', 'Class:bizContract/Attribute:status/Value:Finished+' => 'Finished', 'Class:bizContract/Attribute:type' => 'Type', 'Class:bizContract/Attribute:type+' => 'Type of the contract', 'Class:bizContract/Attribute:type/Value:Hardware' => 'Hardware', 'Class:bizContract/Attribute:type/Value:Hardware+' => 'Hardware', 'Class:bizContract/Attribute:type/Value:Software' => 'Software', 'Class:bizContract/Attribute:type/Value:Software+' => 'Software', 'Class:bizContract/Attribute:type/Value:Support' => 'Support', 'Class:bizContract/Attribute:type/Value:Support+' => 'Support', 'Class:bizContract/Attribute:type/Value:Licence' => 'Licence', 'Class:bizContract/Attribute:type/Value:Licence+' => 'Licence', 'Class:bizContract/Attribute:version_number' => 'Version', 'Class:bizContract/Attribute:version_number+' => 'Revision number for this contract', )); // // Class: lnkInfraContract // Dict::Add('EN US', 'English', 'English', array( 'Class:lnkInfraContract' => 'InfraContractLinks', 'Class:lnkInfraContract+' => 'Infra covered by a contract', 'Class:lnkInfraContract/Attribute:infra_id' => 'Infrastructure', 'Class:lnkInfraContract/Attribute:infra_id+' => 'The infrastructure impacted', 'Class:lnkInfraContract/Attribute:infra_name' => 'Infrastructure Name', 'Class:lnkInfraContract/Attribute:infra_name+' => 'Name of the impacted infrastructure', 'Class:lnkInfraContract/Attribute:infra_status' => 'Status', 'Class:lnkInfraContract/Attribute:infra_status+' => 'Status of the impacted infrastructure', 'Class:lnkInfraContract/Attribute:contract_id' => 'Contract', 'Class:lnkInfraContract/Attribute:contract_id+' => 'Contract id', 'Class:lnkInfraContract/Attribute:contract_name' => 'Contract Name', 'Class:lnkInfraContract/Attribute:contract_name+' => 'Name of the contract', 'Class:lnkInfraContract/Attribute:coverage' => 'Coverage', 'Class:lnkInfraContract/Attribute:coverage+' => 'coverage for the given infra', 'Class:lnkInfraContract/Attribute:service_level' => 'Service Level', 'Class:lnkInfraContract/Attribute:service_level+' => 'service level for the given infra', )); // // Class: lnkContactContract // Dict::Add('EN US', 'English', 'English', array( 'Class:lnkContactContract' => 'ContactContractLink', 'Class:lnkContactContract+' => 'Contact associated to a contract', 'Class:lnkContactContract/Attribute:contact_id' => 'Contact', 'Class:lnkContactContract/Attribute:contact_id+' => 'The contact linked to contract', 'Class:lnkContactContract/Attribute:contact_mail' => 'Contact E-mail', 'Class:lnkContactContract/Attribute:contact_mail+' => 'Mail for the contact', 'Class:lnkContactContract/Attribute:contract_id' => 'Contract', 'Class:lnkContactContract/Attribute:contract_id+' => 'Contract ID', 'Class:lnkContactContract/Attribute:contract_name' => 'Contract Name', 'Class:lnkContactContract/Attribute:contract_name+' => 'Name of the contract', 'Class:lnkContactContract/Attribute:role' => 'Role', 'Class:lnkContactContract/Attribute:role+' => 'Role of this contact for this contract', )); // // Class: lnkDocumentContract // Dict::Add('EN US', 'English', 'English', array( 'Class:lnkDocumentContract' => 'DocumentsContractLinks', 'Class:lnkDocumentContract+' => 'A link between a document and another contract', 'Class:lnkDocumentContract/Attribute:doc_id' => 'Document', 'Class:lnkDocumentContract/Attribute:doc_id+' => 'id of the Document', 'Class:lnkDocumentContract/Attribute:doc_name' => 'Document Name', 'Class:lnkDocumentContract/Attribute:doc_name+' => 'name of the document', 'Class:lnkDocumentContract/Attribute:contract_id' => 'Contract', 'Class:lnkDocumentContract/Attribute:contract_id+' => 'Contract linked to this document', 'Class:lnkDocumentContract/Attribute:contract_name' => 'Contract Name', 'Class:lnkDocumentContract/Attribute:contract_name+' => 'name of the linked contract', 'Class:lnkDocumentContract/Attribute:link_type' => 'Link Type', 'Class:lnkDocumentContract/Attribute:link_type+' => 'More information', )); // // Class: bizChangeTicket // Dict::Add('EN US', 'English', 'English', array( 'Class:bizChangeTicket' => 'Change', 'Class:bizChangeTicket+' => 'Change ticket', 'Class:bizChangeTicket/Attribute:name' => 'Ticket Ref', 'Class:bizChangeTicket/Attribute:name+' => 'Refence number ofr this change', 'Class:bizChangeTicket/Attribute:title' => 'Title', 'Class:bizChangeTicket/Attribute:title+' => 'Overview of the Change', 'Class:bizChangeTicket/Attribute:type' => 'Change Type', 'Class:bizChangeTicket/Attribute:type+' => 'Type of the Change', 'Class:bizChangeTicket/Attribute:domain' => 'Domain', 'Class:bizChangeTicket/Attribute:domain+' => 'Domain for the Change', 'Class:bizChangeTicket/Attribute:reason' => 'Reason For Change', 'Class:bizChangeTicket/Attribute:reason+' => 'Reason for the Change', 'Class:bizChangeTicket/Attribute:requestor_id' => 'Requestor', 'Class:bizChangeTicket/Attribute:requestor_id+' => 'who is requesting this change', 'Class:bizChangeTicket/Attribute:requestor_mail' => 'Requestor', 'Class:bizChangeTicket/Attribute:requestor_mail+' => 'mail of user requesting this change', 'Class:bizChangeTicket/Attribute:org_id' => 'Customer', 'Class:bizChangeTicket/Attribute:org_id+' => 'who is impacted by the ticket', 'Class:bizChangeTicket/Attribute:customer_name' => 'Customer', 'Class:bizChangeTicket/Attribute:customer_name+' => 'Name of the customer impacted by this ticket', 'Class:bizChangeTicket/Attribute:ticket_status' => 'Status', 'Class:bizChangeTicket/Attribute:ticket_status+' => 'Status of the ticket', 'Class:bizChangeTicket/Attribute:ticket_status/Value:New' => 'New (Unassigned)', 'Class:bizChangeTicket/Attribute:ticket_status/Value:New+' => 'Newly created ticket', 'Class:bizChangeTicket/Attribute:ticket_status/Value:Validated' => 'Validated', 'Class:bizChangeTicket/Attribute:ticket_status/Value:Validated+' => 'Ticket is validated', 'Class:bizChangeTicket/Attribute:ticket_status/Value:Rejected' => 'Rejected', 'Class:bizChangeTicket/Attribute:ticket_status/Value:Rejected+' => 'This ticket is not approved', 'Class:bizChangeTicket/Attribute:ticket_status/Value:Assigned' => 'Assigned', 'Class:bizChangeTicket/Attribute:ticket_status/Value:Assigned+' => 'Ticket is assigned', 'Class:bizChangeTicket/Attribute:ticket_status/Value:PlannedScheduled' => 'Planned&Scheduled', 'Class:bizChangeTicket/Attribute:ticket_status/Value:PlannedScheduled+' => 'Evaluation is done for this change', 'Class:bizChangeTicket/Attribute:ticket_status/Value:Approved' => 'Approved', 'Class:bizChangeTicket/Attribute:ticket_status/Value:Approved+' => 'Ticket is approved by CAB', 'Class:bizChangeTicket/Attribute:ticket_status/Value:NotApproved' => 'Not Approved', 'Class:bizChangeTicket/Attribute:ticket_status/Value:NotApproved+' => 'Ticket has not been approved by CAB', 'Class:bizChangeTicket/Attribute:ticket_status/Value:Implemented' => 'Implementation', 'Class:bizChangeTicket/Attribute:ticket_status/Value:Implemented+' => 'Work is in progress for this ticket', 'Class:bizChangeTicket/Attribute:ticket_status/Value:Monitored' => 'Monitored', 'Class:bizChangeTicket/Attribute:ticket_status/Value:Monitored+' => 'Change performed is now monitored', 'Class:bizChangeTicket/Attribute:ticket_status/Value:Closed' => 'Closed', 'Class:bizChangeTicket/Attribute:ticket_status/Value:Closed+' => 'Ticket is closed', 'Class:bizChangeTicket/Attribute:creation_date' => 'Creation Date', 'Class:bizChangeTicket/Attribute:creation_date+' => 'Change creation date', 'Class:bizChangeTicket/Attribute:last_update' => 'Last Update', 'Class:bizChangeTicket/Attribute:last_update+' => 'last time the Ticket was modified', 'Class:bizChangeTicket/Attribute:start_date' => 'Start Date', 'Class:bizChangeTicket/Attribute:start_date+' => 'Time the change is expected to start', 'Class:bizChangeTicket/Attribute:end_date' => 'End Date', 'Class:bizChangeTicket/Attribute:end_date+' => 'Date when the change is supposed to end', 'Class:bizChangeTicket/Attribute:close_date' => 'Closure Date', 'Class:bizChangeTicket/Attribute:close_date+' => 'Date when the Ticket was closed', 'Class:bizChangeTicket/Attribute:impact' => 'Risk Assessment', 'Class:bizChangeTicket/Attribute:impact+' => 'Impact of the change', 'Class:bizChangeTicket/Attribute:workgroup_id' => 'Workgroup', 'Class:bizChangeTicket/Attribute:workgroup_id+' => 'which workgroup is owning ticket', 'Class:bizChangeTicket/Attribute:workgroup_name' => 'Workgroup', 'Class:bizChangeTicket/Attribute:workgroup_name+' => 'name of workgroup managing the Ticket', 'Class:bizChangeTicket/Attribute:agent_id' => 'Agent', 'Class:bizChangeTicket/Attribute:agent_id+' => 'who is managing the ticket', 'Class:bizChangeTicket/Attribute:agent_mail' => 'Agent', 'Class:bizChangeTicket/Attribute:agent_mail+' => 'name of agent managing the Ticket', 'Class:bizChangeTicket/Attribute:supervisorgroup_id' => 'Supervisor Group', 'Class:bizChangeTicket/Attribute:supervisorgroup_id+' => 'which workgroup is supervising ticket', 'Class:bizChangeTicket/Attribute:supervisorgroup_name' => 'Supervisor Group', 'Class:bizChangeTicket/Attribute:supervisorgroup_name+' => 'name of the group supervising the Ticket', 'Class:bizChangeTicket/Attribute:supervisor_id' => 'Supervisor', 'Class:bizChangeTicket/Attribute:supervisor_id+' => 'who is managing the ticket', 'Class:bizChangeTicket/Attribute:supervisor_mail' => 'Supervisor', 'Class:bizChangeTicket/Attribute:supervisor_mail+' => 'name of agent supervising the Ticket', 'Class:bizChangeTicket/Attribute:managergroup_id' => 'Manager Group', 'Class:bizChangeTicket/Attribute:managergroup_id+' => 'which workgroup is approving ticket', 'Class:bizChangeTicket/Attribute:managergroup_name' => 'Manager Group', 'Class:bizChangeTicket/Attribute:managergroup_name+' => 'name of workgroup approving the Ticket', 'Class:bizChangeTicket/Attribute:manager_id' => 'Manager', 'Class:bizChangeTicket/Attribute:manager_id+' => 'who is approving the ticket', 'Class:bizChangeTicket/Attribute:manager_mail' => 'Manager', 'Class:bizChangeTicket/Attribute:manager_mail+' => 'name of agent approving the Ticket', 'Class:bizChangeTicket/Attribute:outage' => 'Planned Outage', 'Class:bizChangeTicket/Attribute:outage+' => 'Flag to define if there is a planned outage', 'Class:bizChangeTicket/Attribute:outage/Value:Yes' => 'Yes', 'Class:bizChangeTicket/Attribute:outage/Value:Yes+' => 'Yes', 'Class:bizChangeTicket/Attribute:outage/Value:No' => 'No', 'Class:bizChangeTicket/Attribute:outage/Value:No+' => 'No', 'Class:bizChangeTicket/Attribute:change_request' => 'Change Request', 'Class:bizChangeTicket/Attribute:change_request+' => 'Description of Change required', 'Class:bizChangeTicket/Attribute:change_log' => 'Implementation Log', 'Class:bizChangeTicket/Attribute:change_log+' => 'List all action performed during the change', 'Class:bizChangeTicket/Attribute:fallback' => 'Fallback Plan', 'Class:bizChangeTicket/Attribute:fallback+' => 'Instruction to come back to former situation', 'Class:bizChangeTicket/Attribute:assignment_count' => 'Assignment Count', 'Class:bizChangeTicket/Attribute:assignment_count+' => 'Number of times this ticket was assigned or reassigned', 'Class:bizChangeTicket/Attribute:impacted_infra_manual' => 'Impacted Infrastructure', 'Class:bizChangeTicket/Attribute:impacted_infra_manual+' => 'CIs that are impacted by this change', 'Class:bizChangeTicket/Stimulus:ev_validate' => 'Validate this change', 'Class:bizChangeTicket/Stimulus:ev_validate+' => 'Make sure it is a valid change request', 'Class:bizChangeTicket/Stimulus:ev_reject' => 'Reject this change', 'Class:bizChangeTicket/Stimulus:ev_reject+' => 'This change request is rejected because it is a non valid one', 'Class:bizChangeTicket/Stimulus:ev_assign' => 'Assign this change', 'Class:bizChangeTicket/Stimulus:ev_assign+' => 'This change request is assigned', 'Class:bizChangeTicket/Stimulus:ev_reopen' => 'Modify this change', 'Class:bizChangeTicket/Stimulus:ev_reopen+' => 'Update change request to make it valid', 'Class:bizChangeTicket/Stimulus:ev_plan' => 'Plan this change', 'Class:bizChangeTicket/Stimulus:ev_plan+' => 'Plan and Schedule this change for validation', 'Class:bizChangeTicket/Stimulus:ev_approve' => 'Approve this change', 'Class:bizChangeTicket/Stimulus:ev_approve+' => 'This change is approved by CAB', 'Class:bizChangeTicket/Stimulus:ev_replan' => 'Update planning and schedule', 'Class:bizChangeTicket/Stimulus:ev_replan+' => 'Modify Plan and Schedule in order to have this change re-validated', 'Class:bizChangeTicket/Stimulus:ev_notapprove' => 'Not approve this change', 'Class:bizChangeTicket/Stimulus:ev_notapprove+' => 'This change is not approved by CAB', 'Class:bizChangeTicket/Stimulus:ev_implement' => 'Implement this change', 'Class:bizChangeTicket/Stimulus:ev_implement+' => 'Implementation pahse for current change', 'Class:bizChangeTicket/Stimulus:ev_monitor' => 'Monitor this change', 'Class:bizChangeTicket/Stimulus:ev_monitor+' => 'Starting monitoring period for this change', 'Class:bizChangeTicket/Stimulus:ev_finish' => 'Close change', 'Class:bizChangeTicket/Stimulus:ev_finish+' => 'Change is done, and can be closed', )); // // Class: lnkInfraChangeTicket // Dict::Add('EN US', 'English', 'English', array( 'Class:lnkInfraChangeTicket' => 'Infra Change Ticket', 'Class:lnkInfraChangeTicket+' => 'Infra impacted by a Change ticket', 'Class:lnkInfraChangeTicket/Attribute:infra_id' => 'Infrastructure', 'Class:lnkInfraChangeTicket/Attribute:infra_id+' => 'The infrastructure impacted', 'Class:lnkInfraChangeTicket/Attribute:infra_name' => 'Infrastructure Name', 'Class:lnkInfraChangeTicket/Attribute:infra_name+' => 'Name of the impacted infrastructure', 'Class:lnkInfraChangeTicket/Attribute:ticket_id' => 'Ticket', 'Class:lnkInfraChangeTicket/Attribute:ticket_id+' => 'Ticket number', 'Class:lnkInfraChangeTicket/Attribute:ticket_name' => 'Ticket Name', 'Class:lnkInfraChangeTicket/Attribute:ticket_name+' => 'Name of the ticket', 'Class:lnkInfraChangeTicket/Attribute:impact' => 'Impact', 'Class:lnkInfraChangeTicket/Attribute:impact+' => 'Level of impact of the infra by the related ticket', )); // // Class: lnkContactChange // Dict::Add('EN US', 'English', 'English', array( 'Class:lnkContactChange' => 'ContactChangeLink', 'Class:lnkContactChange+' => 'Contact associated to a change', 'Class:lnkContactChange/Attribute:contact_id' => 'Contact', 'Class:lnkContactChange/Attribute:contact_id+' => 'The contact linked to contract', 'Class:lnkContactChange/Attribute:contact_mail' => 'Contact E-mail', 'Class:lnkContactChange/Attribute:contact_mail+' => 'Mail for the contact', 'Class:lnkContactChange/Attribute:change_id' => 'Change Ticket', 'Class:lnkContactChange/Attribute:change_id+' => 'Change ticket ID', 'Class:lnkContactChange/Attribute:change_number' => 'Change Ticket', 'Class:lnkContactChange/Attribute:change_number+' => 'Ticket number for this change', 'Class:lnkContactChange/Attribute:role' => 'Role', 'Class:lnkContactChange/Attribute:role+' => 'Role of this contact for this change', )); // // Class: bizKnownError // Dict::Add('EN US', 'English', 'English', array( 'Class:bizKnownError' => 'Known Error', 'Class:bizKnownError+' => 'Error documented for a known issue', 'Class:bizKnownError/Attribute:name' => 'Name', 'Class:bizKnownError/Attribute:name+' => 'Name to identify this error', 'Class:bizKnownError/Attribute:org_id' => 'Organization', 'Class:bizKnownError/Attribute:org_id+' => 'Organization for this known error', 'Class:bizKnownError/Attribute:cust_name' => 'Organization', 'Class:bizKnownError/Attribute:cust_name+' => 'Company / Department owning this object', 'Class:bizKnownError/Attribute:symptom' => 'Symptom', 'Class:bizKnownError/Attribute:symptom+' => 'Description of this error', 'Class:bizKnownError/Attribute:root_cause' => 'Root cause', 'Class:bizKnownError/Attribute:root_cause+' => 'Original cause for this known error', 'Class:bizKnownError/Attribute:workaround' => 'Workaround', 'Class:bizKnownError/Attribute:workaround+' => 'Work around to fix this error', 'Class:bizKnownError/Attribute:solution' => 'Solution', 'Class:bizKnownError/Attribute:solution+' => 'Description of this contract', 'Class:bizKnownError/Attribute:error_code' => 'Error Code', 'Class:bizKnownError/Attribute:error_code+' => 'Key word to identify error', 'Class:bizKnownError/Attribute:domain' => 'Domain', 'Class:bizKnownError/Attribute:domain+' => 'Domain for this known error, network, desktop, ...', 'Class:bizKnownError/Attribute:domain/Value:Network' => 'Network', 'Class:bizKnownError/Attribute:domain/Value:Network+' => 'Network', 'Class:bizKnownError/Attribute:domain/Value:Server' => 'Server', 'Class:bizKnownError/Attribute:domain/Value:Server+' => 'Server', 'Class:bizKnownError/Attribute:domain/Value:Application' => 'Application', 'Class:bizKnownError/Attribute:domain/Value:Application+' => 'Application', 'Class:bizKnownError/Attribute:domain/Value:Desktop' => 'Desktop', 'Class:bizKnownError/Attribute:domain/Value:Desktop+' => 'Desktop', 'Class:bizKnownError/Attribute:vendor' => 'Vendor', 'Class:bizKnownError/Attribute:vendor+' => 'Vendor concerned by this known error', 'Class:bizKnownError/Attribute:model' => 'Model', 'Class:bizKnownError/Attribute:model+' => 'Model concerned by this known error, it may be an application, a device ...', 'Class:bizKnownError/Attribute:version' => 'Version', 'Class:bizKnownError/Attribute:version+' => 'Version related to model impacted by known error', )); // // Class: lnkInfraError // Dict::Add('EN US', 'English', 'English', array( 'Class:lnkInfraError' => 'InfraErrorLinks', 'Class:lnkInfraError+' => 'Infra related to a known error', 'Class:lnkInfraError/Attribute:infra_id' => 'Infrastructure', 'Class:lnkInfraError/Attribute:infra_id+' => 'The infrastructure impacted', 'Class:lnkInfraError/Attribute:infra_name' => 'Infrastructure Name', 'Class:lnkInfraError/Attribute:infra_name+' => 'Name of the impacted infrastructure', 'Class:lnkInfraError/Attribute:infra_status' => 'Status', 'Class:lnkInfraError/Attribute:infra_status+' => 'Status of the impacted infrastructure', 'Class:lnkInfraError/Attribute:error_id' => 'Error', 'Class:lnkInfraError/Attribute:error_id+' => 'Error id', 'Class:lnkInfraError/Attribute:error_name' => 'Error Name', 'Class:lnkInfraError/Attribute:error_name+' => 'Name of the error', )); // // Class: lnkDocumentError // Dict::Add('EN US', 'English', 'English', array( 'Class:lnkDocumentError' => 'DocumentsErrorLinks', 'Class:lnkDocumentError+' => 'A link between a document and a known error', 'Class:lnkDocumentError/Attribute:doc_id' => 'Document', 'Class:lnkDocumentError/Attribute:doc_id+' => 'id of the Document', 'Class:lnkDocumentError/Attribute:doc_name' => 'Document Name', 'Class:lnkDocumentError/Attribute:doc_name+' => 'name of the document', 'Class:lnkDocumentError/Attribute:error_id' => 'Error', 'Class:lnkDocumentError/Attribute:error_id+' => 'Error linked to this document', 'Class:lnkDocumentError/Attribute:error_name' => 'Error Name', 'Class:lnkDocumentError/Attribute:error_name+' => 'name of the linked error', 'Class:lnkDocumentError/Attribute:link_type' => 'Link Type', 'Class:lnkDocumentError/Attribute:link_type+' => 'More information', )); // // Class: bizServiceCall // Dict::Add('EN US', 'English', 'English', array( 'Class:bizServiceCall' => 'ServiceCall', 'Class:bizServiceCall+' => 'Service Call from customer', 'Class:bizServiceCall/Attribute:name' => 'Service Call Ref', 'Class:bizServiceCall/Attribute:name+' => 'Refence identifier for this service call', 'Class:bizServiceCall/Attribute:title' => 'Title', 'Class:bizServiceCall/Attribute:title+' => 'Overview of the service call', 'Class:bizServiceCall/Attribute:type' => 'Type', 'Class:bizServiceCall/Attribute:type+' => 'Type of the Incident', 'Class:bizServiceCall/Attribute:type/Value:Network' => 'Network', 'Class:bizServiceCall/Attribute:type/Value:Network+' => 'Network', 'Class:bizServiceCall/Attribute:type/Value:Server' => 'Server', 'Class:bizServiceCall/Attribute:type/Value:Server+' => 'Server', 'Class:bizServiceCall/Attribute:type/Value:Desktop' => 'Desktop', 'Class:bizServiceCall/Attribute:type/Value:Desktop+' => 'Desktop', 'Class:bizServiceCall/Attribute:type/Value:Application' => 'Application', 'Class:bizServiceCall/Attribute:type/Value:Application+' => 'Application', 'Class:bizServiceCall/Attribute:org_id' => 'Customer', 'Class:bizServiceCall/Attribute:org_id+' => 'Customer concerned by this service call', 'Class:bizServiceCall/Attribute:customer_name' => 'Customer', 'Class:bizServiceCall/Attribute:customer_name+' => 'Name of the customer raising this service call', 'Class:bizServiceCall/Attribute:call_status' => 'Status', 'Class:bizServiceCall/Attribute:call_status+' => 'Status of the ticket', 'Class:bizServiceCall/Attribute:call_status/Value:New' => 'New (Unassigned)', 'Class:bizServiceCall/Attribute:call_status/Value:New+' => 'Newly created call', 'Class:bizServiceCall/Attribute:call_status/Value:Assigned' => 'Assigned', 'Class:bizServiceCall/Attribute:call_status/Value:Assigned+' => 'Call is assigned to somebody', 'Class:bizServiceCall/Attribute:call_status/Value:WorkInProgress' => 'Work In Progress', 'Class:bizServiceCall/Attribute:call_status/Value:WorkInProgress+' => 'Work is in progress', 'Class:bizServiceCall/Attribute:call_status/Value:Resolved' => 'Resolved', 'Class:bizServiceCall/Attribute:call_status/Value:Resolved+' => 'Call is resolved', 'Class:bizServiceCall/Attribute:call_status/Value:Closed' => 'Closed', 'Class:bizServiceCall/Attribute:call_status/Value:Closed+' => 'Call is closed', 'Class:bizServiceCall/Attribute:call_description' => 'Description', 'Class:bizServiceCall/Attribute:call_description+' => 'Description of the call as describe by caller', 'Class:bizServiceCall/Attribute:creation_date' => 'Creation date', 'Class:bizServiceCall/Attribute:creation_date+' => 'Call creation date', 'Class:bizServiceCall/Attribute:last_update' => 'Last update', 'Class:bizServiceCall/Attribute:last_update+' => 'last time the call was modified', 'Class:bizServiceCall/Attribute:next_update' => 'Next update', 'Class:bizServiceCall/Attribute:next_update+' => 'next time the Ticket is expected to be modified', 'Class:bizServiceCall/Attribute:end_date' => 'Closure Date', 'Class:bizServiceCall/Attribute:end_date+' => 'Date when the call was closed', 'Class:bizServiceCall/Attribute:caller_id' => 'Caller', 'Class:bizServiceCall/Attribute:caller_id+' => 'person that trigger this call', 'Class:bizServiceCall/Attribute:caller_mail' => 'Caller', 'Class:bizServiceCall/Attribute:caller_mail+' => 'Person that trigger this call', 'Class:bizServiceCall/Attribute:impact' => 'Impact', 'Class:bizServiceCall/Attribute:impact+' => 'Impact for this call', 'Class:bizServiceCall/Attribute:workgroup_id' => 'Workgroup', 'Class:bizServiceCall/Attribute:workgroup_id+' => 'which workgroup is owning call', 'Class:bizServiceCall/Attribute:workgroup_name' => 'Workgroup', 'Class:bizServiceCall/Attribute:workgroup_name+' => 'name of workgroup managing the call', 'Class:bizServiceCall/Attribute:agent_id' => 'Agent', 'Class:bizServiceCall/Attribute:agent_id+' => 'who is managing the call', 'Class:bizServiceCall/Attribute:agent_mail' => 'Agent', 'Class:bizServiceCall/Attribute:agent_mail+' => 'mail of agent managing the call', 'Class:bizServiceCall/Attribute:action_log' => 'Action Logs', 'Class:bizServiceCall/Attribute:action_log+' => 'List all action performed during the call', 'Class:bizServiceCall/Attribute:severity' => 'Severity', 'Class:bizServiceCall/Attribute:severity+' => 'Field defining the criticity for the call', 'Class:bizServiceCall/Attribute:severity/Value:critical' => 'critical', 'Class:bizServiceCall/Attribute:severity/Value:critical+' => 'critical', 'Class:bizServiceCall/Attribute:severity/Value:medium' => 'medium', 'Class:bizServiceCall/Attribute:severity/Value:medium+' => 'medium', 'Class:bizServiceCall/Attribute:severity/Value:low' => 'low', 'Class:bizServiceCall/Attribute:severity/Value:low+' => 'low', 'Class:bizServiceCall/Attribute:resolution' => 'Resolution', 'Class:bizServiceCall/Attribute:resolution+' => 'Description of the resolution', 'Class:bizServiceCall/Attribute:source' => 'Source', 'Class:bizServiceCall/Attribute:source+' => 'source type for this call', 'Class:bizServiceCall/Attribute:source/Value:phone' => 'phone', 'Class:bizServiceCall/Attribute:source/Value:phone+' => 'phone', 'Class:bizServiceCall/Attribute:source/Value:E-mail' => 'E-mail', 'Class:bizServiceCall/Attribute:source/Value:E-mail+' => 'E-mail', 'Class:bizServiceCall/Attribute:source/Value:Fax' => 'Fax', 'Class:bizServiceCall/Attribute:source/Value:Fax+' => 'Fax', 'Class:bizServiceCall/Attribute:impacted_infra_manual' => 'Impacted Infrastructure', 'Class:bizServiceCall/Attribute:impacted_infra_manual+' => 'CIs that are not meeting the SLA', 'Class:bizServiceCall/Attribute:related_tickets' => 'Related Incident', 'Class:bizServiceCall/Attribute:related_tickets+' => 'Other incident tickets related to this call', 'Class:bizServiceCall/Stimulus:ev_assign' => 'Assign this call', 'Class:bizServiceCall/Stimulus:ev_assign+' => 'Assign this call to a group and an agent', 'Class:bizServiceCall/Stimulus:ev_reassign' => 'Reassign this call', 'Class:bizServiceCall/Stimulus:ev_reassign+' => 'Reassign this call to a different group and agent', 'Class:bizServiceCall/Stimulus:ev_start_working' => 'Work on this call', 'Class:bizServiceCall/Stimulus:ev_start_working+' => 'Start working on this call', 'Class:bizServiceCall/Stimulus:ev_resolve' => 'Resolve this call', 'Class:bizServiceCall/Stimulus:ev_resolve+' => 'Resolve this call', 'Class:bizServiceCall/Stimulus:ev_close' => 'Close this call', 'Class:bizServiceCall/Stimulus:ev_close+' => 'Close this call', )); // // Class: lnkCallTicket // Dict::Add('EN US', 'English', 'English', array( 'Class:lnkCallTicket' => 'Call Ticket', 'Class:lnkCallTicket+' => 'Ticket related to a call', 'Class:lnkCallTicket/Attribute:ticket_id' => 'Related Ticket', 'Class:lnkCallTicket/Attribute:ticket_id+' => 'The related ticket', 'Class:lnkCallTicket/Attribute:ticket_name' => 'Related ticket', 'Class:lnkCallTicket/Attribute:ticket_name+' => 'Name of the related ticket', 'Class:lnkCallTicket/Attribute:call_id' => 'Call', 'Class:lnkCallTicket/Attribute:call_id+' => 'Ticket number', 'Class:lnkCallTicket/Attribute:call_name' => 'Call name', 'Class:lnkCallTicket/Attribute:call_name+' => 'Name of the call', 'Class:lnkCallTicket/Attribute:impact' => 'Impact', 'Class:lnkCallTicket/Attribute:impact+' => 'Impact on the call', )); // // Class: lnkInfraCall // Dict::Add('EN US', 'English', 'English', array( 'Class:lnkInfraCall' => 'Infra Call', 'Class:lnkInfraCall+' => 'Infra concerned by a call', 'Class:lnkInfraCall/Attribute:infra_id' => 'Infrastructure', 'Class:lnkInfraCall/Attribute:infra_id+' => 'The infrastructure impacted', 'Class:lnkInfraCall/Attribute:infra_name' => 'Infrastructure Name', 'Class:lnkInfraCall/Attribute:infra_name+' => 'Name of the impacted infrastructure', 'Class:lnkInfraCall/Attribute:call_id' => 'Call', 'Class:lnkInfraCall/Attribute:call_id+' => 'Call number', 'Class:lnkInfraCall/Attribute:call_name' => 'Call name', 'Class:lnkInfraCall/Attribute:call_name+' => 'Name of the call', 'Class:lnkInfraCall/Attribute:impact' => 'Impact', 'Class:lnkInfraCall/Attribute:impact+' => 'Level of impact of the infra by the related ticket', )); ?>