UI:WelcomeMenu:Title

Request Management

SELECT UserRequest

UI:WelcomeMenu:MyCalls

SELECT UserRequest AS i WHERE i.caller_id = :current_contact_id

Incident Management

SELECT Incident

UI:WelcomeMenu:MyIncidents

SELECT Incident AS i WHERE i.agent_id = :current_contact_id

Configuration Management

Class:BusinessProcess

SELECT BusinessProcess

SELECT BusinessProcess

Class:Contact

SELECT Contact

SELECT Contact

Class:Location

SELECT Location

SELECT Location

Class:Server SELECT Server

SELECT Server

Class:DatabaseInstance

SELECT DatabaseInstance

SELECT DatabaseInstance

Class:NetworkDevice

SELECT NetworkDevice

SELECT NetworkDevice