DashboardLayoutTwoCols UI:RequestMgmtMenuOverview:Title UI-RequestManagementOverview-RequestByType-last-14-days SELECT UserRequest WHERE DATE_SUB(NOW(), INTERVAL 14 DAY) < start_date request_type UI-RequestManagementOverview-Last-14-days SELECT UserRequest WHERE DATE_SUB(NOW(), INTERVAL 14 DAY) < start_date start_date:day_of_month UI-RequestManagementOverview-OpenRequestByStatus SELECT UserRequest WHERE status NOT IN ('closed','rejected') status UI-RequestManagementOverview-OpenRequestByAgent SELECT UserRequest WHERE status NOT IN ('closed','rejected') agent_id UI-RequestManagementOverview-OpenRequestByType SELECT UserRequest WHERE status NOT IN ('closed','rejected') finalclass UI-RequestManagementOverview-OpenRequestByCustomer SELECT UserRequest WHERE status NOT IN ('closed','rejected') org_id