cmdbAbstractObject bizmodel,searchable,servicemgmt true autoincrement contract id finalclass %1$s contract.png name false description true start_date true end_date true cost true dollars euros cost_currency euros true cost_unit true billing_frequency true lnkContractToContact contract_id 0 0 contact_id lnkContractToDoc contract_id 0 0 document_id lnkContractToCI contract_id 0 0 ci_id
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10 20 30 40 50 60 70 80 10 20 30 40 50 60 70 Contract bizmodel,searchable,servicemgmt false autoincrement providercontract id %1$s contract.png provider_id Organization false DEL_AUTO provider_id name sla true coverage true true public Overload-iDisplay
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10 20 30 40 50 60 70 80 90 100 110 10 20 30 40 50 Contract bizmodel,searchable,servicemgmt false autoincrement customercontract id %1$s contract.png org_id Organization false DEL_AUTO org_id name provider_id Organization true DEL_AUTO provider_id name provider_id]]> support_team_id Team false DEL_AUTO support_team_id name lnkContractToSLA contract_id 0 0 sla_id lnkCustomerContractToProviderContract customer_contract_id 0 0 provider_contract_id
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10 20 30 40 50 60 70 80 90 100 110 10 20 30 40 50 cmdbAbstractObject 1 bizmodel,searchable,servicemgmt,lnkservice false autoincrement lnkcustomercontracttoprovider id %1$s customer_contract_id CustomerContract false DEL_AUTO customer_contract_id name provider_contract_id ProviderContract false DEL_AUTO provider_contract_id name provider_contract_id sla provider_contract_id coverage
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10 20 10 20 30 40 cmdbAbstractObject 1 bizmodel,searchable,servicemgmt,lnkservice false autoincrement lnkcontracttosla id %1$s contract_id CustomerContract false DEL_AUTO contract_id name sla_id SLA false DEL_AUTO sla_id name sla_id service_name coverage true
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10 20 30 10 20 30 40 cmdbAbstractObject 1 bizmodel,searchable,servicemgmt,lnkservice false autoincrement lnkcontracttodoc id %1$s contract_id Contract false DEL_AUTO contract_id name document_id Document false DEL_AUTO document_id name document_id type document_id status
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10 20 30 40 10 20 30 40 cmdbAbstractObject 1 bizmodel,searchable,servicemgmt,lnkservice false autoincrement lnkcontracttocontact id %1$s contract_id Contract false DEL_AUTO contract_id name contact_id Contact false DEL_AUTO contact_id name contact_id email role true
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10 20 30 40 10 20 30 40 cmdbAbstractObject 1 bizmodel,searchable,servicemgmt,lnkservice false autoincrement lnkcontracttoci id %1$s contract_id Contract false DEL_AUTO contract_id name ci_id FunctionalCI false DEL_AUTO ci_id name ci_id status
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10 20 30 10 20 30 cmdbAbstractObject bizmodel,searchable,servicemgmt false autoincrement service id %1$s service.png org_id Organization false DEL_AUTO org_id name name true description true RequestManagement IncidentManagement type IncidentManagement true design production obsolete status design true ServiceSubcategory service_id 0 0 SLA service_id 0 0 lnkServiceToDoc service_id 0 0 document_id lnkServiceToContact service_id 0 0 contact_id false public Overload-cmdbAbstractObject false, 'block_id' => 'service'); $ServiceID=$this->GetKey(); if (!$bEditMode) { $oPage->SetCurrentTab(Dict::S('Class:Service/Tab:Related_Contracts')); $oCustomerContracts=new CMDBObjectSet(DBObjectSearch::FromOQL("SELECT CustomerContract AS cc JOIN lnkContractToSLA AS ln ON ln.contract_id=cc.id JOIN SLA AS sla ON ln.sla_id=sla.id WHERE sla.service_id=$ServiceID")); self::DisplaySet($oPage,$oCustomerContracts,$aExtraParam); } }]]>
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10 20 30 40 50 10 20 30 40 cmdbAbstractObject bizmodel,searchable,servicemgmt false autoincrement servicesubcategory id %1$s sla.png name true description true service_id Service false DEL_MANUAL service_id name service_id org_id service_id provider_name
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10 20 30 40 10 20 cmdbAbstractObject bizmodel,searchable,servicemgmt false autoincrement sla id %1$s sla.png name true service_id Service false DEL_MANUAL service_id name lnkSLTToSLA sla_id 0 0 slt_id
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10 20 10 cmdbAbstractObject bizmodel,searchable,servicemgmt false autoincrement slt id %1$s slt.png name true TTO TTR metric TTO false 1 2 3 ticket_priority 1 true value true days hours minutes value_unit hours true lnkSLTToSLA slt_id 0 0 sla_id
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10 20 30 40 50 10 20 30 40 cmdbAbstractObject 1 bizmodel,searchable,servicemgmt,lnkservice false autoincrement lnkslttosla id %1$s sla_id SLA false DEL_AUTO sla_id name slt_id SLT false DEL_AUTO slt_id name slt_id metric slt_id ticket_priority slt_id value slt_id value_unit
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10 20 30 40 50 60 10 20 30 40 50 60 cmdbAbstractObject 1 bizmodel,searchable,servicemgmt,lnkservice false autoincrement lnkservicetodoc id %1$s service_id Service false DEL_AUTO service_id name document_id Document false DEL_AUTO document_id name document_id type document_id status
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10 20 30 40 10 20 30 40 cmdbAbstractObject 1 bizmodel,searchable,servicemgmt,lnkservice false autoincrement lnkservicetocontact id %1$s service_id Service false DEL_AUTO service_id name contact_id Contact false DEL_AUTO contact_id name contact_id email role true
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10 20 30 40 10 20 30 40 cmdbAbstractObject bizmodel,searchable,servicemgmt,lnkservice false autoincrement lnkservicetoci id %1$s service_id Service false DEL_AUTO service_id name ci_id FunctionalCI false DEL_AUTO ci_id name ci_id status
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10 20 30 10 20 30 60 0 ServiceManagement overview.xml 1 ServiceManagement SELECT ProviderContract 1 2 ServiceManagement SELECT CustomerContract 1 3 ServiceManagement SELECT Service 1 4 ServiceManagement SELECT ServiceSubcategory 1 5 ServiceManagement SELECT SLA 1 6 ServiceManagement SELECT SLT 1