/** * @author David M. Gümbel * @copyright Copyright (C) 2010-2012 Combodo SARL * @licence http://opensource.org/licenses/AGPL-3.0 */ Dict::Add('DE DE', 'German', 'Deutsch', array( 'Class:UserRequest' => 'Benutzeranfrage', 'Class:UserRequest+' => '', 'Class:UserRequest/Attribute:status' => 'Status', 'Class:UserRequest/Attribute:status+' => '', 'Class:UserRequest/Attribute:status/Value:new' => 'Neu', 'Class:UserRequest/Attribute:status/Value:new+' => '', 'Class:UserRequest/Attribute:status/Value:escalated_tto' => 'Eskaliert TTO', 'Class:UserRequest/Attribute:status/Value:escalated_tto+' => '', 'Class:UserRequest/Attribute:status/Value:assigned' => 'Zugewiesen', 'Class:UserRequest/Attribute:status/Value:assigned+' => '', 'Class:UserRequest/Attribute:status/Value:escalated_ttr' => 'Eskaliert TTR', 'Class:UserRequest/Attribute:status/Value:escalated_ttr+' => '', 'Class:UserRequest/Attribute:status/Value:waiting_for_approval' => 'Wartet auf Genehmigung', 'Class:UserRequest/Attribute:status/Value:waiting_for_approval+' => '', 'Class:UserRequest/Attribute:status/Value:approved' => 'Genehmigt', 'Class:UserRequest/Attribute:status/Value:approved+' => '', 'Class:UserRequest/Attribute:status/Value:rejected' => 'Abgelehnt', 'Class:UserRequest/Attribute:status/Value:rejected+' => '', 'Class:UserRequest/Attribute:status/Value:pending' => 'Auszeit', 'Class:UserRequest/Attribute:status/Value:pending+' => '', 'Class:UserRequest/Attribute:status/Value:resolved' => 'Gelöst', 'Class:UserRequest/Attribute:status/Value:resolved+' => '', 'Class:UserRequest/Attribute:status/Value:closed' => 'Geschlossen', 'Class:UserRequest/Attribute:status/Value:closed+' => '', 'Class:UserRequest/Attribute:request_type' => 'Benutzeranfrage-Typ', 'Class:UserRequest/Attribute:request_type+' => '', 'Class:UserRequest/Attribute:request_type/Value:service_request' => 'Service-Request', 'Class:UserRequest/Attribute:request_type/Value:service_request+' => '', 'Class:UserRequest/Attribute:impact' => 'Auswirkung', 'Class:UserRequest/Attribute:impact+' => '', 'Class:UserRequest/Attribute:impact/Value:1' => 'Eine Abteilung', 'Class:UserRequest/Attribute:impact/Value:1+' => '', 'Class:UserRequest/Attribute:impact/Value:2' => 'Ein Service', 'Class:UserRequest/Attribute:impact/Value:2+' => '', 'Class:UserRequest/Attribute:impact/Value:3' => 'Eine Person', 'Class:UserRequest/Attribute:impact/Value:3+' => '', 'Class:UserRequest/Attribute:priority' => 'Priorität', 'Class:UserRequest/Attribute:priority+' => '', 'Class:UserRequest/Attribute:priority/Value:1' => 'Kritisch', 'Class:UserRequest/Attribute:priority/Value:1+' => '', 'Class:UserRequest/Attribute:priority/Value:2' => 'Hoch', 'Class:UserRequest/Attribute:priority/Value:2+' => '', 'Class:UserRequest/Attribute:priority/Value:3' => 'Mittel', 'Class:UserRequest/Attribute:priority/Value:3+' => '', 'Class:UserRequest/Attribute:priority/Value:4' => 'Niedrig', 'Class:UserRequest/Attribute:priority/Value:4+' => '', 'Class:UserRequest/Attribute:urgency' => 'Dringlichkeit', 'Class:UserRequest/Attribute:urgency+' => '', 'Class:UserRequest/Attribute:urgency/Value:1' => 'Kritisch', 'Class:UserRequest/Attribute:urgency/Value:1+' => '', 'Class:UserRequest/Attribute:urgency/Value:2' => 'Hoch', 'Class:UserRequest/Attribute:urgency/Value:2+' => '', 'Class:UserRequest/Attribute:urgency/Value:3' => 'Mittel', 'Class:UserRequest/Attribute:urgency/Value:3+' => '', 'Class:UserRequest/Attribute:urgency/Value:4' => 'Niedrig', 'Class:UserRequest/Attribute:urgency/Value:4+' => '', 'Class:UserRequest/Attribute:origin' => 'Herkunft', 'Class:UserRequest/Attribute:origin+' => '', 'Class:UserRequest/Attribute:origin/Value:mail' => 'Mail', 'Class:UserRequest/Attribute:origin/Value:mail+' => '', 'Class:UserRequest/Attribute:origin/Value:phone' => 'Telefon', 'Class:UserRequest/Attribute:origin/Value:phone+' => '', 'Class:UserRequest/Attribute:origin/Value:portal' => 'Portal', 'Class:UserRequest/Attribute:origin/Value:portal+' => '', 'Class:UserRequest/Attribute:approver_id' => 'Genehmiger', 'Class:UserRequest/Attribute:approver_id+' => '', 'Class:UserRequest/Attribute:service_id' => 'Service', 'Class:UserRequest/Attribute:service_id+' => '', 'Class:UserRequest/Attribute:servicesubcategory_id' => 'Service-Unterkategorie', 'Class:UserRequest/Attribute:servicesubcategory_id+' => '', 'Class:UserRequest/Attribute:escalation_flag' => 'Eskalations-Flag', 'Class:UserRequest/Attribute:escalation_flag+' => '', 'Class:UserRequest/Attribute:escalation_flag/Value:no' => 'Nein', 'Class:UserRequest/Attribute:escalation_flag/Value:no+' => '', 'Class:UserRequest/Attribute:escalation_flag/Value:yes' => 'Ja', 'Class:UserRequest/Attribute:escalation_flag/Value:yes+' => '', 'Class:UserRequest/Attribute:escalation_reason' => 'Eskalationsgrund', 'Class:UserRequest/Attribute:escalation_reason+' => '', 'Class:UserRequest/Attribute:assignment_date' => 'Zuweisungsdatum', 'Class:UserRequest/Attribute:assignment_date+' => '', 'Class:UserRequest/Attribute:resolution_date' => 'Lösungsdatum', 'Class:UserRequest/Attribute:resolution_date+' => '', 'Class:UserRequest/Attribute:last_pending_date' => 'Letztes Auszeit-Datum', 'Class:UserRequest/Attribute:last_pending_date+' => '', 'Class:UserRequest/Attribute:cumulatedpending' => 'Kumulierte Auszeit', 'Class:UserRequest/Attribute:cumulatedpending+' => '', 'Class:UserRequest/Attribute:tto' => 'TTO (Time To Own)', 'Class:UserRequest/Attribute:tto+' => '', 'Class:UserRequest/Attribute:ttr' => 'TTR (Time To Resolve)', 'Class:UserRequest/Attribute:ttr+' => '', 'Class:UserRequest/Attribute:tto_escalation_deadline' => 'TTO-Deadline', 'Class:UserRequest/Attribute:tto_escalation_deadline+' => '', 'Class:UserRequest/Attribute:sla_tto_passed' => 'SLA TTO verletzt', 'Class:UserRequest/Attribute:sla_tto_passed+' => '', 'Class:UserRequest/Attribute:sla_tto_over' => 'Überschreitung SLA TTO', 'Class:UserRequest/Attribute:sla_tto_over+' => '', 'Class:UserRequest/Attribute:ttr_escalation_deadline' => 'TTR-Deadline', 'Class:UserRequest/Attribute:ttr_escalation_deadline+' => '', 'Class:UserRequest/Attribute:sla_ttr_passed' => 'SLA TTR verletzt', 'Class:UserRequest/Attribute:sla_ttr_passed+' => '', 'Class:UserRequest/Attribute:sla_ttr_over' => 'Überschreitung SLA TTR', 'Class:UserRequest/Attribute:sla_ttr_over+' => '', 'Class:UserRequest/Attribute:time_spent' => 'Lösungsdauer', 'Class:UserRequest/Attribute:time_spent+' => '', 'Class:UserRequest/Attribute:resolution_code' => 'Lösungs-Code', 'Class:UserRequest/Attribute:resolution_code+' => '', 'Class:UserRequest/Attribute:resolution_code/Value:assistance' => 'Unerstützung', 'Class:UserRequest/Attribute:resolution_code/Value:assistance+' => '', 'Class:UserRequest/Attribute:resolution_code/Value:bug fixed' => 'Bugfix', 'Class:UserRequest/Attribute:resolution_code/Value:bug fixed+' => '', 'Class:UserRequest/Attribute:resolution_code/Value:hardware repair' => 'Hardware-Reperatur', 'Class:UserRequest/Attribute:resolution_code/Value:hardware repair+' => '', 'Class:UserRequest/Attribute:resolution_code/Value:other' => 'Andere', 'Class:UserRequest/Attribute:resolution_code/Value:other+' => '', 'Class:UserRequest/Attribute:resolution_code/Value:software patch' => 'Software-Patch', 'Class:UserRequest/Attribute:resolution_code/Value:software patch+' => '', 'Class:UserRequest/Attribute:resolution_code/Value:system update' => 'System-Update', 'Class:UserRequest/Attribute:resolution_code/Value:system update+' => '', 'Class:UserRequest/Attribute:resolution_code/Value:training' => 'Schulung', 'Class:UserRequest/Attribute:resolution_code/Value:training+' => '', 'Class:UserRequest/Attribute:solution' => 'Lösung', 'Class:UserRequest/Attribute:solution+' => '', 'Class:UserRequest/Attribute:pending_reason' => 'Auszeitgrund', 'Class:UserRequest/Attribute:pending_reason+' => '', 'Class:UserRequest/Attribute:parent_request_id' => 'Parent-Request', 'Class:UserRequest/Attribute:parent_request_id+' => '', 'Class:UserRequest/Attribute:parent_problem_id' => 'Parent-Problem', 'Class:UserRequest/Attribute:parent_problem_id+' => '', 'Class:UserRequest/Attribute:parent_change_id' => 'Parent-Change', 'Class:UserRequest/Attribute:parent_change_id+' => '', 'Class:UserRequest/Attribute:related_request_list' => 'Abgeleitete Requests', 'Class:UserRequest/Attribute:related_request_list+' => '', 'Class:UserRequest/Attribute:public_log' => 'Öffentliches Log', 'Class:UserRequest/Attribute:public_log+' => '', 'Class:UserRequest/Attribute:user_satisfaction' => 'Benutzerzufriedenheit', 'Class:UserRequest/Attribute:user_satisfaction+' => '', 'Class:UserRequest/Attribute:user_satisfaction/Value:1' => 'Sehr zufriden', 'Class:UserRequest/Attribute:user_satisfaction/Value:1+' => '', 'Class:UserRequest/Attribute:user_satisfaction/Value:2' => 'Ziemlich zufrieden', 'Class:UserRequest/Attribute:user_satisfaction/Value:2+' => '', 'Class:UserRequest/Attribute:user_satisfaction/Value:3' => 'Eher unzufrieden', 'Class:UserRequest/Attribute:user_satisfaction/Value:3+' => '', 'Class:UserRequest/Attribute:user_satisfaction/Value:4' => 'Sehr unzufrieden', 'Class:UserRequest/Attribute:user_satisfaction/Value:4+' => '', 'Class:UserRequest/Attribute:user_comment' => 'Benutzer-Kommentar', 'Class:UserRequest/Attribute:user_comment+' => '', 'Class:UserRequest/Stimulus:ev_assign' => 'Zuweisen', 'Class:UserRequest/Stimulus:ev_assign+' => '', 'Class:UserRequest/Stimulus:ev_reassign' => 'Erneut zuweisen', 'Class:UserRequest/Stimulus:ev_reassign+' => '', 'Class:UserRequest/Stimulus:ev_approve' => 'Genehmigen', 'Class:UserRequest/Stimulus:ev_approve+' => '', 'Class:UserRequest/Stimulus:ev_reject' => 'Ablehnen', 'Class:UserRequest/Stimulus:ev_reject+' => '', 'Class:UserRequest/Stimulus:ev_pending' => 'Auszeit', 'Class:UserRequest/Stimulus:ev_pending+' => '', 'Class:UserRequest/Stimulus:ev_timeout' => 'Timeout', 'Class:UserRequest/Stimulus:ev_timeout+' => '', 'Class:UserRequest/Stimulus:ev_autoresolve' => 'Automatisch gelöst', 'Class:UserRequest/Stimulus:ev_autoresolve+' => '', 'Class:UserRequest/Stimulus:ev_autoclose' => 'Automatisch geschlossen', 'Class:UserRequest/Stimulus:ev_autoclose+' => '', 'Class:UserRequest/Stimulus:ev_resolve' => 'Als gelöst markieren', 'Class:UserRequest/Stimulus:ev_resolve+' => '', 'Class:UserRequest/Stimulus:ev_close' => 'Diesen Request schließen', 'Class:UserRequest/Stimulus:ev_close+' => '', 'Class:UserRequest/Stimulus:ev_reopen' => 'Wiedereröffnen', 'Class:UserRequest/Stimulus:ev_reopen+' => '', 'Class:UserRequest/Stimulus:ev_wait_for_approval' => 'Auf Genehmigung warten', 'Class:UserRequest/Stimulus:ev_wait_for_approval+' => '', 'Menu:RequestManagement' => 'Helpdesk', 'Menu:RequestManagement+' => '', 'Menu:RequestManagementProvider' => 'Helpdesk-Provider', 'Menu:RequestManagementProvider+' => '', 'Menu:UserRequest:Provider' => 'Offene Benutzeranfragen beim Provider', 'Menu:UserRequest:Provider+' => '', 'Menu:UserRequest:Overview' => 'Übersicht', 'Menu:UserRequest:Overview+' => '', 'Menu:NewUserRequest' => 'Neuer Benutzeranfrage', 'Menu:NewUserRequest+' => '', 'Menu:SearchUserRequests' => 'Nach Benutzeranfrage suchen', 'Menu:SearchUserRequests+' => '', 'Menu:UserRequest:Shortcuts' => 'Shortcuts', 'Menu:UserRequest:Shortcuts+' => '', 'Menu:UserRequest:MyRequests' => 'Mit zugewiesene Benutzeranfragen', 'Menu:UserRequest:MyRequests+' => '', 'Menu:UserRequest:MySupportRequests' => 'Meine Support-Anfragen', 'Menu:UserRequest:MySupportRequests+' => '', 'Menu:UserRequest:EscalatedRequests' => 'Eskalierte Benutzeranfragen', 'Menu:UserRequest:EscalatedRequests+' => '', 'Menu:UserRequest:OpenRequests' => 'Alle offenen Benutzeranfragen', 'Menu:UserRequest:OpenRequests+' => '', 'Menu:UserRequest:OpenProblems' => 'Alle offenen Probleme', 'Menu:UserRequest:OpenProblems+' => '', 'UI:WelcomeMenu:MyAssignedCalls' => 'Mit zugewiesene Benutzeranfragen', 'UI-RequestManagementOverview-RequestByType-last-14-days' => 'Benutzeranfragen der letzten 14 Tage nach Typ', 'UI-RequestManagementOverview-Last-14-days' => 'Anzahl Benutzeranfragen der letzen 14 Tage', 'UI-RequestManagementOverview-OpenRequestByStatus' => 'Offene Benutzernafragen nach Status', 'UI-RequestManagementOverview-OpenRequestByAgent' => 'Offene Benutzernafragen nach Bearbeiter', 'UI-RequestManagementOverview-OpenRequestByType' => 'Offene Benutzernafragen nach Typ', 'UI-RequestManagementOverview-OpenRequestByCustomer' => 'Offene Benutzernafragen nach Kunde', 'Class:UserRequest:KnownErrorList' => 'Known Errors', 'Class:UserRequest/Attribute:origin/Value:monitoring' => 'Monitoring', 'Class:UserRequest/Attribute:origin/Value:monitoring+' => '', 'Class:UserRequest/Attribute:approver_email' => 'Gemehhmiger-Email', 'Class:UserRequest/Attribute:approver_email+' => '', 'Class:UserRequest/Attribute:service_name' => 'Service-Name', 'Class:UserRequest/Attribute:service_name+' => '', 'Class:UserRequest/Attribute:servicesubcategory_name' => 'Service-Unterkategorie-Name', 'Class:UserRequest/Attribute:servicesubcategory_name+' => '', 'Class:UserRequest/Attribute:parent_request_ref' => 'Parent-Benutzeranfrage-Referenz', 'Class:UserRequest/Attribute:parent_request_ref+' => '', 'Class:UserRequest/Attribute:parent_problem_ref' => 'Parent-Incident-Referenz', 'Class:UserRequest/Attribute:parent_problem_ref+' => '', 'Class:UserRequest/Attribute:parent_change_ref' => 'Parent-Change-Referenz', 'Class:UserRequest/Attribute:parent_change_ref+' => '', 'Class:UserRequest/Attribute:parent_request_id_friendlyname' => 'Parent-Benutzeranfrage-Id-Friendly Name', 'Class:UserRequest/Attribute:parent_request_id_friendlyname+' => '', )); ?>