/** * Localized data * * @copyright Copyright (C) 2010-2012 Combodo SARL * @license http://opensource.org/licenses/AGPL-3.0 */ // Dictionnay conventions // Class: // Class:+ // Class:/Attribute: // Class:/Attribute:+ // Class:/Attribute:/Value: // Class:/Attribute:/Value:+ // Class:/Stimulus: // Class:/Stimulus:+ Dict::Add('EN US', 'English', 'English', array( 'Menu:ServiceManagement' => 'Service Management', 'Menu:ServiceManagement+' => 'Service Management Overview', 'Menu:Service:Overview' => 'Overview', 'Menu:Service:Overview+' => '', 'UI-ServiceManagementMenu-ContractsBySrvLevel' => 'Contracts by service level', 'UI-ServiceManagementMenu-ContractsByStatus' => 'Contracts by status', 'UI-ServiceManagementMenu-ContractsEndingIn30Days' => 'Contracts ending in less then 30 days', 'Menu:ServiceType' => 'Service Types', 'Menu:ServiceType+' => 'Service Types', 'Menu:ProviderContract' => 'Provider contracts', 'Menu:ProviderContract+' => 'Provider contracts', 'Menu:CustomerContract' => 'Customer contracts', 'Menu:CustomerContract+' => 'Customer contracts', 'Menu:ServiceSubcategory' => 'Service subcategories', 'Menu:ServiceSubcategory+' => 'Service subcategories', 'Menu:Service' => 'Services', 'Menu:Service+' => 'Services', 'Menu:ServiceElement' => 'Sevice elements', 'Menu:ServiceElement+' => 'Sevice elements', 'Menu:SLA' => 'SLAs', 'Menu:SLA+' => 'Service Level Agreements', 'Menu:SLT' => 'SLTs', 'Menu:SLT+' => 'Service Level Targets', 'Menu:DeliveryModel' => 'Delivery models', 'Menu:DeliveryModel+' => 'Delivery models', 'Menu:ServiceFamily' => 'Service families', 'Menu:ServiceFamily+' => 'Service families', 'Menu:Procedure' => 'Procedures catalog', 'Menu:Procedure+' => 'All procedures catalog', )); // // Class: ContractType // Dict::Add('EN US', 'English', 'English', array( 'Class:ContractType' => 'Contract Type', 'Class:ContractType+' => '', )); // // Class: Contract // Dict::Add('EN US', 'English', 'English', array( 'Class:Contract' => 'Contract', 'Class:Contract+' => '', 'Class:Contract/Attribute:name' => 'Name', 'Class:Contract/Attribute:name+' => '', 'Class:Contract/Attribute:org_id' => 'Customer', 'Class:Contract/Attribute:org_id+' => '', 'Class:Contract/Attribute:organization_name' => 'Customer Name', 'Class:Contract/Attribute:organization_name+' => 'Common name', 'Class:Contract/Attribute:contacts_list' => 'Contacts', 'Class:Contract/Attribute:contacts_list+' => 'All the contacts for this customer contract', 'Class:Contract/Attribute:documents_list' => 'Documents', 'Class:Contract/Attribute:documents_list+' => 'All the documents for this customer contract', 'Class:Contract/Attribute:description' => 'Description', 'Class:Contract/Attribute:description+' => '', 'Class:Contract/Attribute:start_date' => 'Start date', 'Class:Contract/Attribute:start_date+' => '', 'Class:Contract/Attribute:end_date' => 'End date', 'Class:Contract/Attribute:end_date+' => '', 'Class:Contract/Attribute:cost' => 'Cost', 'Class:Contract/Attribute:cost+' => '', 'Class:Contract/Attribute:cost_currency' => 'Cost Currency', 'Class:Contract/Attribute:cost_currency+' => '', 'Class:Contract/Attribute:cost_currency/Value:dollars' => 'Dollars', 'Class:Contract/Attribute:cost_currency/Value:dollars+' => '', 'Class:Contract/Attribute:cost_currency/Value:euros' => 'Euros', 'Class:Contract/Attribute:cost_currency/Value:euros+' => '', 'Class:Contract/Attribute:contracttype_id' => 'Contract type', 'Class:Contract/Attribute:contracttype_id+' => '', 'Class:Contract/Attribute:contracttype_name' => 'Contract type Name', 'Class:Contract/Attribute:contracttype_name+' => '', 'Class:Contract/Attribute:billing_frequency' => 'Billing frequency', 'Class:Contract/Attribute:billing_frequency+' => '', 'Class:Contract/Attribute:cost_unit' => 'Cost unit', 'Class:Contract/Attribute:cost_unit+' => '', 'Class:Contract/Attribute:provider_id' => 'Provider', 'Class:Contract/Attribute:provider_id+' => '', 'Class:Contract/Attribute:provider_name' => 'Provider Name', 'Class:Contract/Attribute:provider_name+' => 'Common name', 'Class:Contract/Attribute:status' => 'Status', 'Class:Contract/Attribute:status+' => '', 'Class:Contract/Attribute:status/Value:implementation' => 'implementation', 'Class:Contract/Attribute:status/Value:implementation+' => 'implementation', 'Class:Contract/Attribute:status/Value:obsolete' => 'obsolete', 'Class:Contract/Attribute:status/Value:obsolete+' => 'obsolete', 'Class:Contract/Attribute:status/Value:production' => 'production', 'Class:Contract/Attribute:status/Value:production+' => 'production', 'Class:Contract/Attribute:finalclass' => 'Type', 'Class:Contract/Attribute:finalclass+' => '', )); // // Class: CustomerContract // Dict::Add('EN US', 'English', 'English', array( 'Class:CustomerContract' => 'Customer Contract', 'Class:CustomerContract+' => '', 'Class:CustomerContract/Attribute:services_list' => 'Services', 'Class:CustomerContract/Attribute:services_list+' => 'All the services purchased for this contract', )); // // Class: ProviderContract // Dict::Add('EN US', 'English', 'English', array( 'Class:ProviderContract' => 'Provider Contract', 'Class:ProviderContract+' => '', 'Class:ProviderContract/Attribute:functionalcis_list' => 'CIs', 'Class:ProviderContract/Attribute:functionalcis_list+' => 'All the configuration items covered by this provider contract', 'Class:ProviderContract/Attribute:sla' => 'SLA', 'Class:ProviderContract/Attribute:sla+' => 'Service Level Agreement', 'Class:ProviderContract/Attribute:coverage' => 'Service hours', 'Class:ProviderContract/Attribute:coverage+' => '', 'Class:ProviderContract/Attribute:contracttype_id' => 'Contract type', 'Class:ProviderContract/Attribute:contracttype_id+' => '', 'Class:ProviderContract/Attribute:contracttype_name' => 'Contract type name', 'Class:ProviderContract/Attribute:contracttype_name+' => '', )); // // Class: lnkContactToContract // Dict::Add('EN US', 'English', 'English', array( 'Class:lnkContactToContract' => 'Link Contact / Contract', 'Class:lnkContactToContract+' => '', 'Class:lnkContactToContract/Attribute:contract_id' => 'Contract', 'Class:lnkContactToContract/Attribute:contract_id+' => '', 'Class:lnkContactToContract/Attribute:contract_name' => 'Contract Name', 'Class:lnkContactToContract/Attribute:contract_name+' => '', 'Class:lnkContactToContract/Attribute:contact_id' => 'Contact', 'Class:lnkContactToContract/Attribute:contact_id+' => '', 'Class:lnkContactToContract/Attribute:contact_name' => 'Contact Name', 'Class:lnkContactToContract/Attribute:contact_name+' => '', )); // // Class: lnkContractToDocument // Dict::Add('EN US', 'English', 'English', array( 'Class:lnkContractToDocument' => 'Link Contract / Document', 'Class:lnkContractToDocument+' => '', 'Class:lnkContractToDocument/Attribute:contract_id' => 'Contract', 'Class:lnkContractToDocument/Attribute:contract_id+' => '', 'Class:lnkContractToDocument/Attribute:contract_name' => 'Contract Name', 'Class:lnkContractToDocument/Attribute:contract_name+' => '', 'Class:lnkContractToDocument/Attribute:document_id' => 'Document', 'Class:lnkContractToDocument/Attribute:document_id+' => '', 'Class:lnkContractToDocument/Attribute:document_name' => 'Document Name', 'Class:lnkContractToDocument/Attribute:document_name+' => '', )); // // Class: lnkFunctionalCIToProviderContract // Dict::Add('EN US', 'English', 'English', array( 'Class:lnkFunctionalCIToProviderContract' => 'Link FunctionalCI / ProviderContract', 'Class:lnkFunctionalCIToProviderContract+' => '', 'Class:lnkFunctionalCIToProviderContract/Attribute:providercontract_id' => 'Provider contract', 'Class:lnkFunctionalCIToProviderContract/Attribute:providercontract_id+' => '', 'Class:lnkFunctionalCIToProviderContract/Attribute:providercontract_name' => 'Provider contract Name', 'Class:lnkFunctionalCIToProviderContract/Attribute:providercontract_name+' => '', 'Class:lnkFunctionalCIToProviderContract/Attribute:functionalci_id' => 'CI', 'Class:lnkFunctionalCIToProviderContract/Attribute:functionalci_id+' => '', 'Class:lnkFunctionalCIToProviderContract/Attribute:functionalci_name' => 'CI Name', 'Class:lnkFunctionalCIToProviderContract/Attribute:functionalci_name+' => '', )); // // Class: ServiceFamily // Dict::Add('EN US', 'English', 'English', array( 'Class:ServiceFamily' => 'Service Family', 'Class:ServiceFamily+' => '', 'Class:ServiceFamily/Attribute:name' => 'Name', 'Class:ServiceFamily/Attribute:name+' => '', 'Class:ServiceFamily/Attribute:services_list' => 'Services', 'Class:ServiceFamily/Attribute:services_list+' => 'All the services in this category', )); // // Class: Service // Dict::Add('EN US', 'English', 'English', array( 'Class:Service' => 'Service', 'Class:Service+' => '', 'Class:Service/Attribute:name' => 'Name', 'Class:Service/Attribute:name+' => '', 'Class:Service/Attribute:org_id' => 'Provider', 'Class:Service/Attribute:org_id+' => '', 'Class:Service/Attribute:organization_name' => 'Provider Name', 'Class:Service/Attribute:organization_name+' => '', 'Class:Service/Attribute:servicefamily_id' => 'Service Family', 'Class:Service/Attribute:servicefamily_id+' => '', 'Class:Service/Attribute:servicefamily_name' => 'Service Family Name', 'Class:Service/Attribute:servicefamily_name+' => '', 'Class:Service/Attribute:description' => 'Description', 'Class:Service/Attribute:description+' => '', 'Class:Service/Attribute:documents_list' => 'Documents', 'Class:Service/Attribute:documents_list+' => 'All the documents linked to the service', 'Class:Service/Attribute:contacts_list' => 'Contacts', 'Class:Service/Attribute:contacts_list+' => 'All the contacts for this service', 'Class:Service/Attribute:status' => 'Status', 'Class:Service/Attribute:status+' => '', 'Class:Service/Attribute:status/Value:implementation' => 'implementation', 'Class:Service/Attribute:status/Value:implementation+' => 'implementation', 'Class:Service/Attribute:status/Value:obsolete' => 'obsolete', 'Class:Service/Attribute:status/Value:obsolete+' => '', 'Class:Service/Attribute:status/Value:production' => 'production', 'Class:Service/Attribute:status/Value:production+' => '', 'Class:Service/Attribute:customercontracts_list' => 'Customer contracts', 'Class:Service/Attribute:customercontracts_list+' => 'All the customer contracts that have purchased this service', 'Class:Service/Attribute:providercontracts_list' => 'Provider contracts', 'Class:Service/Attribute:providercontracts_list+' => 'All the provider contracts to support this service', 'Class:Service/Attribute:functionalcis_list' => 'Depends on CIs', 'Class:Service/Attribute:functionalcis_list+' => 'All the configuration items that are used to provide this service', 'Class:Service/Attribute:servicesubcategories_list' => 'Service sub categories', 'Class:Service/Attribute:servicesubcategories_list+' => 'All the sub categories for this service', )); // // Class: lnkDocumentToService // Dict::Add('EN US', 'English', 'English', array( 'Class:lnkDocumentToService' => 'Link Document / Service', 'Class:lnkDocumentToService+' => '', 'Class:lnkDocumentToService/Attribute:service_id' => 'Service', 'Class:lnkDocumentToService/Attribute:service_id+' => '', 'Class:lnkDocumentToService/Attribute:service_name' => 'Service Name', 'Class:lnkDocumentToService/Attribute:service_name+' => '', 'Class:lnkDocumentToService/Attribute:document_id' => 'Document', 'Class:lnkDocumentToService/Attribute:document_id+' => '', 'Class:lnkDocumentToService/Attribute:document_name' => 'Document Name', 'Class:lnkDocumentToService/Attribute:document_name+' => '', )); // // Class: lnkContactToService // Dict::Add('EN US', 'English', 'English', array( 'Class:lnkContactToService' => 'Link Contact / Service', 'Class:lnkContactToService+' => '', 'Class:lnkContactToService/Attribute:service_id' => 'Service', 'Class:lnkContactToService/Attribute:service_id+' => '', 'Class:lnkContactToService/Attribute:service_name' => 'Service Name', 'Class:lnkContactToService/Attribute:service_name+' => '', 'Class:lnkContactToService/Attribute:contact_id' => 'Contact', 'Class:lnkContactToService/Attribute:contact_id+' => '', 'Class:lnkContactToService/Attribute:contact_name' => 'Contact Name', 'Class:lnkContactToService/Attribute:contact_name+' => '', )); // // Class: ServiceSubcategory // Dict::Add('EN US', 'English', 'English', array( 'Class:ServiceSubcategory' => 'Service Subcategory', 'Class:ServiceSubcategory+' => '', 'Class:ServiceSubcategory/Attribute:name' => 'Name', 'Class:ServiceSubcategory/Attribute:name+' => '', 'Class:ServiceSubcategory/Attribute:description' => 'Description', 'Class:ServiceSubcategory/Attribute:description+' => '', 'Class:ServiceSubcategory/Attribute:service_id' => 'Service', 'Class:ServiceSubcategory/Attribute:service_id+' => '', 'Class:ServiceSubcategory/Attribute:service_name' => 'Service name', 'Class:ServiceSubcategory/Attribute:service_name+' => '', 'Class:ServiceSubcategory/Attribute:request_type' => 'Request type', 'Class:ServiceSubcategory/Attribute:request_type+' => '', 'Class:ServiceSubcategory/Attribute:request_type/Value:incident' => 'incident', 'Class:ServiceSubcategory/Attribute:request_type/Value:incident+' => 'incident', 'Class:ServiceSubcategory/Attribute:request_type/Value:service_request' => 'service request', 'Class:ServiceSubcategory/Attribute:request_type/Value:service_request+' => 'service request', 'Class:ServiceSubcategory/Attribute:status' => 'Status', 'Class:ServiceSubcategory/Attribute:status+' => '', 'Class:ServiceSubcategory/Attribute:status/Value:implementation' => 'implementation', 'Class:ServiceSubcategory/Attribute:status/Value:implementation+' => 'implementation', 'Class:ServiceSubcategory/Attribute:status/Value:obsolete' => 'obsolete', 'Class:ServiceSubcategory/Attribute:status/Value:obsolete+' => 'obsolete', 'Class:ServiceSubcategory/Attribute:status/Value:production' => 'production', 'Class:ServiceSubcategory/Attribute:status/Value:production+' => 'production', )); // // Class: SLA // Dict::Add('EN US', 'English', 'English', array( 'Class:SLA' => 'SLA', 'Class:SLA+' => '', 'Class:SLA/Attribute:name' => 'Name', 'Class:SLA/Attribute:name+' => '', 'Class:SLA/Attribute:description' => 'description', 'Class:SLA/Attribute:description+' => '', 'Class:SLA/Attribute:org_id' => 'Provider', 'Class:SLA/Attribute:org_id+' => '', 'Class:SLA/Attribute:organization_name' => 'Provider Name', 'Class:SLA/Attribute:organization_name+' => 'Common name', 'Class:SLA/Attribute:slts_list' => 'SLTs', 'Class:SLA/Attribute:slts_list+' => 'All the service level targets for this SLA', 'Class:SLA/Attribute:customercontracts_list' => 'Customer contracts', 'Class:SLA/Attribute:customercontracts_list+' => 'All the customer contracts using this SLA', )); // // Class: SLT // Dict::Add('EN US', 'English', 'English', array( 'Class:SLT' => 'SLT', 'Class:SLT+' => '', 'Class:SLT/Attribute:name' => 'Name', 'Class:SLT/Attribute:name+' => '', 'Class:SLT/Attribute:priority' => 'Priority', 'Class:SLT/Attribute:priority+' => '', 'Class:SLT/Attribute:priority/Value:1' => 'critical', 'Class:SLT/Attribute:priority/Value:1+' => 'critical', 'Class:SLT/Attribute:priority/Value:2' => 'high', 'Class:SLT/Attribute:priority/Value:2+' => 'high', 'Class:SLT/Attribute:priority/Value:3' => 'medium', 'Class:SLT/Attribute:priority/Value:3+' => 'medium', 'Class:SLT/Attribute:priority/Value:4' => 'low', 'Class:SLT/Attribute:priority/Value:4+' => 'low', 'Class:SLT/Attribute:request_type' => 'Request type', 'Class:SLT/Attribute:request_type+' => '', 'Class:SLT/Attribute:request_type/Value:incident' => 'incident', 'Class:SLT/Attribute:request_type/Value:incident+' => 'incident', 'Class:SLT/Attribute:request_type/Value:servicerequest' => 'service request', 'Class:SLT/Attribute:request_type/Value:servicerequest+' => 'service request', 'Class:SLT/Attribute:metric' => 'Metric', 'Class:SLT/Attribute:metric+' => '', 'Class:SLT/Attribute:metric/Value:tto' => 'TTO', 'Class:SLT/Attribute:metric/Value:tto+' => 'TTO', 'Class:SLT/Attribute:metric/Value:ttr' => 'TTR', 'Class:SLT/Attribute:metric/Value:ttr+' => 'TTR', 'Class:SLT/Attribute:value' => 'Value', 'Class:SLT/Attribute:value+' => '', 'Class:SLT/Attribute:unit' => 'Unit', 'Class:SLT/Attribute:unit+' => '', 'Class:SLT/Attribute:unit/Value:hours' => 'hours', 'Class:SLT/Attribute:unit/Value:hours+' => 'hours', 'Class:SLT/Attribute:unit/Value:minutes' => 'minutes', 'Class:SLT/Attribute:unit/Value:minutes+' => 'minutes', )); // // Class: lnkSLAToSLT // Dict::Add('EN US', 'English', 'English', array( 'Class:lnkSLAToSLT' => 'Link SLA / SLT', 'Class:lnkSLAToSLT+' => '', 'Class:lnkSLAToSLT/Attribute:sla_id' => 'SLA', 'Class:lnkSLAToSLT/Attribute:sla_id+' => '', 'Class:lnkSLAToSLT/Attribute:sla_name' => 'SLA Name', 'Class:lnkSLAToSLT/Attribute:sla_name+' => '', 'Class:lnkSLAToSLT/Attribute:slt_id' => 'SLT', 'Class:lnkSLAToSLT/Attribute:slt_id+' => '', 'Class:lnkSLAToSLT/Attribute:slt_name' => 'SLT Name', 'Class:lnkSLAToSLT/Attribute:slt_name+' => '', )); // // Class: lnkCustomerContractToService // Dict::Add('EN US', 'English', 'English', array( 'Class:lnkCustomerContractToService' => 'Link Customer Contract / Service', 'Class:lnkCustomerContractToService+' => '', 'Class:lnkCustomerContractToService/Attribute:customercontract_id' => 'Customer contract', 'Class:lnkCustomerContractToService/Attribute:customercontract_id+' => '', 'Class:lnkCustomerContractToService/Attribute:customercontract_name' => 'Customer contract Name', 'Class:lnkCustomerContractToService/Attribute:customercontract_name+' => '', 'Class:lnkCustomerContractToService/Attribute:service_id' => 'Service', 'Class:lnkCustomerContractToService/Attribute:service_id+' => '', 'Class:lnkCustomerContractToService/Attribute:service_name' => 'Service Name', 'Class:lnkCustomerContractToService/Attribute:service_name+' => '', 'Class:lnkCustomerContractToService/Attribute:sla_id' => 'SLA', 'Class:lnkCustomerContractToService/Attribute:sla_id+' => '', 'Class:lnkCustomerContractToService/Attribute:sla_name' => 'SLA Name', 'Class:lnkCustomerContractToService/Attribute:sla_name+' => '', )); // // Class: lnkProviderContractToService // Dict::Add('EN US', 'English', 'English', array( 'Class:lnkProviderContractToService' => 'Link Provider Contract / Service', 'Class:lnkProviderContractToService+' => '', 'Class:lnkProviderContractToService/Attribute:service_id' => 'Service', 'Class:lnkProviderContractToService/Attribute:service_id+' => '', 'Class:lnkProviderContractToService/Attribute:service_name' => 'Service Name', 'Class:lnkProviderContractToService/Attribute:service_name+' => '', 'Class:lnkProviderContractToService/Attribute:providercontract_id' => 'Provider contract', 'Class:lnkProviderContractToService/Attribute:providercontract_id+' => '', 'Class:lnkProviderContractToService/Attribute:providercontract_name' => 'Provider contract Name', 'Class:lnkProviderContractToService/Attribute:providercontract_name+' => '', )); // // Class: lnkFunctionalCIToService // Dict::Add('EN US', 'English', 'English', array( 'Class:lnkFunctionalCIToService' => 'Link FunctionalCI / Service', 'Class:lnkFunctionalCIToService+' => '', 'Class:lnkFunctionalCIToService/Attribute:service_id' => 'Service', 'Class:lnkFunctionalCIToService/Attribute:service_id+' => '', 'Class:lnkFunctionalCIToService/Attribute:service_name' => 'Service Name', 'Class:lnkFunctionalCIToService/Attribute:service_name+' => '', 'Class:lnkFunctionalCIToService/Attribute:functionalci_id' => 'CI', 'Class:lnkFunctionalCIToService/Attribute:functionalci_id+' => '', 'Class:lnkFunctionalCIToService/Attribute:functionalci_name' => 'CI Name', 'Class:lnkFunctionalCIToService/Attribute:functionalci_name+' => '', )); // // Class: DeliveryModel // Dict::Add('EN US', 'English', 'English', array( 'Class:DeliveryModel' => 'Delivery Model', 'Class:DeliveryModel+' => '', 'Class:DeliveryModel/Attribute:name' => 'Name', 'Class:DeliveryModel/Attribute:name+' => '', 'Class:DeliveryModel/Attribute:org_id' => 'Organization', 'Class:DeliveryModel/Attribute:org_id+' => '', 'Class:DeliveryModel/Attribute:organization_name' => 'Organization Name', 'Class:DeliveryModel/Attribute:organization_name+' => 'Common name', 'Class:DeliveryModel/Attribute:description' => 'Description', 'Class:DeliveryModel/Attribute:description+' => '', 'Class:DeliveryModel/Attribute:contacts_list' => 'Contacts', 'Class:DeliveryModel/Attribute:contacts_list+' => 'All the contacts (Teams and Person) for this delivery model', 'Class:DeliveryModel/Attribute:customers_list' => 'Customers', 'Class:DeliveryModel/Attribute:customers_list+' => 'All the customers having this delivering model', )); // // Class: lnkDeliveryModelToContact // Dict::Add('EN US', 'English', 'English', array( 'Class:lnkDeliveryModelToContact' => 'Link Delivery Model / Contact', 'Class:lnkDeliveryModelToContact+' => '', 'Class:lnkDeliveryModelToContact/Attribute:deliverymodel_id' => 'Delivery model', 'Class:lnkDeliveryModelToContact/Attribute:deliverymodel_id+' => '', 'Class:lnkDeliveryModelToContact/Attribute:deliverymodel_name' => 'Delivery model name', 'Class:lnkDeliveryModelToContact/Attribute:deliverymodel_name+' => '', 'Class:lnkDeliveryModelToContact/Attribute:contact_id' => 'Contact', 'Class:lnkDeliveryModelToContact/Attribute:contact_id+' => '', 'Class:lnkDeliveryModelToContact/Attribute:contact_name' => 'Contact name', 'Class:lnkDeliveryModelToContact/Attribute:contact_name+' => '', 'Class:lnkDeliveryModelToContact/Attribute:role_id' => 'Role', 'Class:lnkDeliveryModelToContact/Attribute:role_id+' => '', 'Class:lnkDeliveryModelToContact/Attribute:role_name' => 'Role name', 'Class:lnkDeliveryModelToContact/Attribute:role_name+' => '', )); ?>