'Hibajegy / Dokumentum', 'Class:lnkTicketToDoc+' => '', 'Class:lnkTicketToDoc/Attribute:ticket_id' => 'Hibajegy', 'Class:lnkTicketToDoc/Attribute:ticket_id+' => '', 'Class:lnkTicketToDoc/Attribute:document_id' => 'Dokumentum', 'Class:lnkTicketToDoc/Attribute:document_id+' => '', 'Class:lnkTicketToContact' => 'Hibajegy / Kapcsolattartó', 'Class:lnkTicketToContact+' => '', 'Class:lnkTicketToContact/Attribute:ticket_id' => 'Hibajegy', 'Class:lnkTicketToContact/Attribute:ticket_id+' => '', 'Class:lnkTicketToContact/Attribute:contact_id' => 'Kapcsolattartó', 'Class:lnkTicketToContact/Attribute:contact_id+' => '', 'Class:lnkTicketToContact/Attribute:role' => 'Szerepkör', 'Class:lnkTicketToContact/Attribute:role+' => '', 'Class:lnkTicketToCI' => 'Hibajegy / CI', 'Class:lnkTicketToCI+' => '', 'Class:lnkTicketToCI/Attribute:ticket_id' => 'Hibajegy', 'Class:lnkTicketToCI/Attribute:ticket_id+' => '', 'Class:lnkTicketToCI/Attribute:ci_id' => 'CI', 'Class:lnkTicketToCI/Attribute:ci_id+' => '', 'Class:lnkTicketToCI/Attribute:impact' => 'Hatás', 'Class:lnkTicketToCI/Attribute:impact+' => '', 'Class:Ticket' => 'Hibajegy', 'Class:Ticket+' => '', 'Class:Ticket/Attribute:ref' => 'Referencia', 'Class:Ticket/Attribute:ref+' => '', 'Class:Ticket/Attribute:title' => 'Cím', 'Class:Ticket/Attribute:title+' => '', 'Class:Ticket/Attribute:description' => 'Leírás', 'Class:Ticket/Attribute:description+' => '', 'Class:Ticket/Attribute:ticket_log' => 'Log', 'Class:Ticket/Attribute:ticket_log+' => '', 'Class:Ticket/Attribute:start_date' => 'Megoldás kezdete', 'Class:Ticket/Attribute:start_date+' => '', 'Class:Ticket/Attribute:document_list' => 'Dokumentumok', 'Class:Ticket/Attribute:document_list+' => '', 'Class:Ticket/Attribute:ci_list' => 'CI-k', 'Class:Ticket/Attribute:ci_list+' => '', 'Class:Ticket/Attribute:contact_list' => 'Kapcsolattartók', 'Class:Ticket/Attribute:contact_list+' => '', 'Class:Ticket/Attribute:incident_list' => 'Kapcsolódó incidensek', 'Class:Ticket/Attribute:incident_list+' => '', 'Class:Ticket/Attribute:finalclass' => 'Típus', 'Class:Ticket/Attribute:finalclass+' => '', 'Ticket:baseinfo' => 'Általános információk', 'Ticket:date' => 'Dátum', 'Ticket:contact' => 'Kapcsolattartók', 'Ticket:moreinfo' => 'Kiegészítő információk', 'Ticket:relation' => 'Kapcsolatok', 'Ticket:log' => 'Kommunikáció', 'Class:lnkTicketToDoc/Attribute:ticket_ref' => 'Hibajegy #', 'Class:lnkTicketToDoc/Attribute:ticket_ref+' => '', 'Class:lnkTicketToDoc/Attribute:document_name' => 'Dokumentum', 'Class:lnkTicketToDoc/Attribute:document_name+' => '', 'Class:lnkTicketToContact/Attribute:ticket_ref' => 'Hibajegy #', 'Class:lnkTicketToContact/Attribute:ticket_ref+' => '', 'Class:lnkTicketToContact/Attribute:contact_name' => 'Kapcsolattartó', 'Class:lnkTicketToContact/Attribute:contact_name+' => '', 'Class:lnkTicketToContact/Attribute:contact_email' => 'E-mail', 'Class:lnkTicketToContact/Attribute:contact_email+' => '', 'Class:lnkTicketToCI/Attribute:ticket_ref' => 'Hibajegy #', 'Class:lnkTicketToCI/Attribute:ticket_ref+' => '', 'Class:lnkTicketToCI/Attribute:ci_name' => 'CI', 'Class:lnkTicketToCI/Attribute:ci_name+' => '', 'Class:lnkTicketToCI/Attribute:ci_status' => 'CI státusz', 'Class:lnkTicketToCI/Attribute:ci_status+' => '', 'Class:ResponseTicket' => 'Válasz Hibajegy', 'Class:ResponseTicket+' => '', 'Class:ResponseTicket/Attribute:status' => 'Státusz', 'Class:ResponseTicket/Attribute:status+' => '', 'Class:ResponseTicket/Attribute:status/Value:new' => 'Új', 'Class:ResponseTicket/Attribute:status/Value:new+' => '', 'Class:ResponseTicket/Attribute:status/Value:escalated_tto' => 'Eszkaláció/TTO', 'Class:ResponseTicket/Attribute:status/Value:escalated_tto+' => '', 'Class:ResponseTicket/Attribute:status/Value:assigned' => 'Kiosztott', 'Class:ResponseTicket/Attribute:status/Value:assigned+' => '', 'Class:ResponseTicket/Attribute:status/Value:escalated_ttr' => 'Eszkaláció/TTR', 'Class:ResponseTicket/Attribute:status/Value:escalated_ttr+' => '', 'Class:ResponseTicket/Attribute:status/Value:frozen' => 'Függő', 'Class:ResponseTicket/Attribute:status/Value:frozen+' => '', 'Class:ResponseTicket/Attribute:status/Value:resolved' => 'Megoldott', 'Class:ResponseTicket/Attribute:status/Value:resolved+' => '', 'Class:ResponseTicket/Attribute:status/Value:closed' => 'Lezárt', 'Class:ResponseTicket/Attribute:status/Value:closed+' => '', 'Class:ResponseTicket/Attribute:caller_id' => 'Hívó', 'Class:ResponseTicket/Attribute:caller_id+' => '', 'Class:ResponseTicket/Attribute:caller_email' => 'E-mail', 'Class:ResponseTicket/Attribute:caller_email+' => '', 'Class:ResponseTicket/Attribute:org_id' => 'Ügyfél', 'Class:ResponseTicket/Attribute:org_id+' => '', 'Class:ResponseTicket/Attribute:org_name' => 'Ügyfél', 'Class:ResponseTicket/Attribute:org_name+' => '', 'Class:ResponseTicket/Attribute:service_id' => 'Szolgáltatás', 'Class:ResponseTicket/Attribute:service_id+' => '', 'Class:ResponseTicket/Attribute:service_name' => 'Neve', 'Class:ResponseTicket/Attribute:service_name+' => '', 'Class:ResponseTicket/Attribute:servicesubcategory_id' => 'Szolgáltatás elem', 'Class:ResponseTicket/Attribute:servicesubcategory_id+' => '', 'Class:ResponseTicket/Attribute:servicesubcategory_name' => 'Neve', 'Class:ResponseTicket/Attribute:servicesubcategory_name+' => '', 'Class:ResponseTicket/Attribute:product' => 'Termék', 'Class:ResponseTicket/Attribute:product+' => '', 'Class:ResponseTicket/Attribute:impact' => 'Hatás', 'Class:ResponseTicket/Attribute:impact+' => '', 'Class:ResponseTicket/Attribute:impact/Value:1' => 'A szervezeti egységre', 'Class:ResponseTicket/Attribute:impact/Value:1+' => '', 'Class:ResponseTicket/Attribute:impact/Value:2' => 'A szolgáltatásra', 'Class:ResponseTicket/Attribute:impact/Value:2+' => '', 'Class:ResponseTicket/Attribute:impact/Value:3' => 'A személyre', 'Class:ResponseTicket/Attribute:impact/Value:3+' => '', 'Class:ResponseTicket/Attribute:urgency' => 'Fontosság', 'Class:ResponseTicket/Attribute:urgency+' => '', 'Class:ResponseTicket/Attribute:urgency/Value:1' => 'Nagyon fontos', 'Class:ResponseTicket/Attribute:urgency/Value:1+' => '', 'Class:ResponseTicket/Attribute:urgency/Value:2' => 'Fontos', 'Class:ResponseTicket/Attribute:urgency/Value:2+' => '', 'Class:ResponseTicket/Attribute:urgency/Value:3' => 'Nem fontos', 'Class:ResponseTicket/Attribute:urgency/Value:3+' => '', 'Class:ResponseTicket/Attribute:priority' => 'Prioritás', 'Class:ResponseTicket/Attribute:priority+' => '', 'Class:ResponseTicket/Attribute:priority/Value:1' => 'Magas', 'Class:ResponseTicket/Attribute:priority/Value:1+' => '', 'Class:ResponseTicket/Attribute:priority/Value:2' => 'Közepes', 'Class:ResponseTicket/Attribute:priority/Value:2+' => '', 'Class:ResponseTicket/Attribute:priority/Value:3' => 'Alacsony', 'Class:ResponseTicket/Attribute:priority/Value:3+' => '', 'Class:ResponseTicket/Attribute:workgroup_id' => 'Munkacsoport', 'Class:ResponseTicket/Attribute:workgroup_id+' => '', 'Class:ResponseTicket/Attribute:workgroup_name' => 'Munkacsoport', 'Class:ResponseTicket/Attribute:workgroup_name+' => '', 'Class:ResponseTicket/Attribute:agent_id' => 'Felelős', 'Class:ResponseTicket/Attribute:agent_id+' => '', 'Class:ResponseTicket/Attribute:agent_name' => 'Felelős neve', 'Class:ResponseTicket/Attribute:agent_name+' => '', 'Class:ResponseTicket/Attribute:agent_email' => 'Felelős e-mail', 'Class:ResponseTicket/Attribute:agent_email+' => '', 'Class:ResponseTicket/Attribute:related_problem_id' => 'Kapcsolódó probléma', 'Class:ResponseTicket/Attribute:related_problem_id+' => '', 'Class:ResponseTicket/Attribute:related_problem_ref' => 'Referencia', 'Class:ResponseTicket/Attribute:related_problem_ref+' => '', 'Class:ResponseTicket/Attribute:related_change_id' => 'Kapcsolódó változás', 'Class:ResponseTicket/Attribute:related_change_id+' => '', 'Class:ResponseTicket/Attribute:related_change_ref' => 'Referencia', 'Class:ResponseTicket/Attribute:related_change_ref+' => '', 'Class:ResponseTicket/Attribute:close_date' => 'Lezárt', 'Class:ResponseTicket/Attribute:close_date+' => '', 'Class:ResponseTicket/Attribute:last_update' => 'Utolsó frissítés', 'Class:ResponseTicket/Attribute:last_update+' => '', 'Class:ResponseTicket/Attribute:assignment_date' => 'Kiosztás dátuma', 'Class:ResponseTicket/Attribute:assignment_date+' => '', 'Class:ResponseTicket/Attribute:resolution_date' => 'Megoldás dátuma', 'Class:ResponseTicket/Attribute:resolution_date+' => '', 'Class:ResponseTicket/Attribute:tto_escalation_deadline' => 'TTO eszkaláció határideje', 'Class:ResponseTicket/Attribute:tto_escalation_deadline+' => '', 'Class:ResponseTicket/Attribute:ttr_escalation_deadline' => 'TTR eszkaláció határideje', 'Class:ResponseTicket/Attribute:ttr_escalation_deadline+' => '', 'Class:ResponseTicket/Attribute:closure_deadline' => 'Lezárás határideje', 'Class:ResponseTicket/Attribute:closure_deadline+' => '', 'Class:ResponseTicket/Attribute:resolution_code' => 'Megoldás módja', 'Class:ResponseTicket/Attribute:resolution_code+' => '', 'Class:ResponseTicket/Attribute:resolution_code/Value:couldnotreproduce' => 'Nem reprodukálható', 'Class:ResponseTicket/Attribute:resolution_code/Value:couldnotreproduce+' => '', 'Class:ResponseTicket/Attribute:resolution_code/Value:duplicate' => 'Duplikált hibajegy', 'Class:ResponseTicket/Attribute:resolution_code/Value:duplicate+' => '', 'Class:ResponseTicket/Attribute:resolution_code/Value:fixed' => 'Megoldott', 'Class:ResponseTicket/Attribute:resolution_code/Value:fixed+' => '', 'Class:ResponseTicket/Attribute:resolution_code/Value:irrelevant' => 'Nem érdekes', 'Class:ResponseTicket/Attribute:resolution_code/Value:irrelevant+' => '', 'Class:ResponseTicket/Attribute:solution' => 'Megoldás', 'Class:ResponseTicket/Attribute:solution+' => '', 'Class:ResponseTicket/Attribute:user_satisfaction' => 'Felhasználói elégedettség', 'Class:ResponseTicket/Attribute:user_satisfaction+' => '', 'Class:ResponseTicket/Attribute:user_satisfaction/Value:1' => 'Nagyon elégedett', 'Class:ResponseTicket/Attribute:user_satisfaction/Value:1+' => '', 'Class:ResponseTicket/Attribute:user_satisfaction/Value:2' => 'Elégedett', 'Class:ResponseTicket/Attribute:user_satisfaction/Value:2+' => '', 'Class:ResponseTicket/Attribute:user_satisfaction/Value:3' => 'Elégedetlen', 'Class:ResponseTicket/Attribute:user_satisfaction/Value:3+' => '', 'Class:ResponseTicket/Attribute:user_satisfaction/Value:4' => 'Nagyon elégedetlen', 'Class:ResponseTicket/Attribute:user_satisfaction/Value:4+' => '', 'Class:ResponseTicket/Attribute:user_commment' => 'Felhasználó megjegyzése', 'Class:ResponseTicket/Attribute:user_commment+' => '', 'Class:ResponseTicket/Stimulus:ev_assign' => 'Kiosztás', 'Class:ResponseTicket/Stimulus:ev_assign+' => '', 'Class:ResponseTicket/Stimulus:ev_reassign' => 'Újraosztás', 'Class:ResponseTicket/Stimulus:ev_reassign+' => '', 'Class:ResponseTicket/Stimulus:ev_timeout' => 'Eszkaláció', 'Class:ResponseTicket/Stimulus:ev_timeout+' => '', 'Class:ResponseTicket/Stimulus:ev_resolve' => 'Megoldottra jelölve', 'Class:ResponseTicket/Stimulus:ev_resolve+' => '', 'Class:ResponseTicket/Stimulus:ev_close' => 'Lezárás', 'Class:ResponseTicket/Stimulus:ev_close+' => '', )); ?>