* @author Romain Quetiez * @author Denis Flaven * @licence http://www.opensource.org/licenses/gpl-3.0.html LGPL */ Dict::Add('IT IT', 'Italian', 'Italiano', array( 'Class:lnkTicketToDoc' => 'Ticket/Documento', 'Class:lnkTicketToDoc+' => '', 'Class:lnkTicketToDoc/Attribute:ticket_id' => 'Ticket', 'Class:lnkTicketToDoc/Attribute:ticket_id+' => '', 'Class:lnkTicketToDoc/Attribute:document_id' => 'Documento', 'Class:lnkTicketToDoc/Attribute:document_id+' => '', 'Class:lnkTicketToContact' => 'Ticket/Contatto', 'Class:lnkTicketToContact+' => '', 'Class:lnkTicketToContact/Attribute:ticket_id' => 'Ticket', 'Class:lnkTicketToContact/Attribute:ticket_id+' => '', 'Class:lnkTicketToContact/Attribute:contact_id' => 'Contatto', 'Class:lnkTicketToContact/Attribute:contact_id+' => '', 'Class:lnkTicketToContact/Attribute:role' => 'Ruolo', 'Class:lnkTicketToContact/Attribute:role+' => '', 'Class:lnkTicketToCI' => 'Ticket/CI', 'Class:lnkTicketToCI+' => '', 'Class:lnkTicketToCI/Attribute:ticket_id' => 'Ticket', 'Class:lnkTicketToCI/Attribute:ticket_id+' => '', 'Class:lnkTicketToCI/Attribute:ci_id' => 'CI', 'Class:lnkTicketToCI/Attribute:ci_id+' => '', 'Class:lnkTicketToCI/Attribute:impact' => 'Impatto', 'Class:lnkTicketToCI/Attribute:impact+' => '', 'Class:Ticket' => 'Ticket', 'Class:Ticket+' => '', 'Class:Ticket/Attribute:ref' => 'Ref', 'Class:Ticket/Attribute:ref+' => '', 'Class:Ticket/Attribute:title' => 'Titolo', 'Class:Ticket/Attribute:title+' => '', 'Class:Ticket/Attribute:description' => 'Descrizione', 'Class:Ticket/Attribute:description+' => '', 'Class:Ticket/Attribute:ticket_log' => 'Log', 'Class:Ticket/Attribute:ticket_log+' => '', 'Class:Ticket/Attribute:start_date' => 'Inzio', 'Class:Ticket/Attribute:start_date+' => '', 'Class:Ticket/Attribute:document_list' => 'Documenti', 'Class:Ticket/Attribute:document_list+' => 'Documenti relativi al ticket', 'Class:Ticket/Attribute:ci_list' => 'CIs', 'Class:Ticket/Attribute:ci_list+' => 'CIs coivolti dall\'incidente', 'Class:Ticket/Attribute:contact_list' => 'Contatti', 'Class:Ticket/Attribute:contact_list+' => 'Team e persone coinvolte', 'Class:Ticket/Attribute:incident_list' => 'Incidenti Correlati', 'Class:Ticket/Attribute:incident_list+' => '', 'Class:Ticket/Attribute:finalclass' => 'Tipo', 'Class:Ticket/Attribute:finalclass+' => '', 'Ticket:baseinfo' => 'Infomazioni Generali', 'Ticket:date' => 'Date', 'Ticket:contact' => 'Contatti', 'Ticket:moreinfo' => 'Più informazioni', 'Ticket:relation' => 'Relazioni', 'Ticket:log' => 'Communicazioni', 'Class:lnkTicketToDoc/Attribute:ticket_ref' => 'Ticket #', 'Class:lnkTicketToDoc/Attribute:ticket_ref+' => '', 'Class:lnkTicketToDoc/Attribute:document_name' => 'Documento', 'Class:lnkTicketToDoc/Attribute:document_name+' => '', 'Class:lnkTicketToContact/Attribute:ticket_ref' => 'Ticket #', 'Class:lnkTicketToContact/Attribute:ticket_ref+' => '', 'Class:lnkTicketToContact/Attribute:contact_name' => 'Contatto', 'Class:lnkTicketToContact/Attribute:contact_name+' => '', 'Class:lnkTicketToContact/Attribute:contact_email' => 'Email', 'Class:lnkTicketToContact/Attribute:contact_email+' => '', 'Class:lnkTicketToCI/Attribute:ticket_ref' => 'Ticket #', 'Class:lnkTicketToCI/Attribute:ticket_ref+' => '', 'Class:lnkTicketToCI/Attribute:ci_name' => 'CI', 'Class:lnkTicketToCI/Attribute:ci_name+' => '', 'Class:lnkTicketToCI/Attribute:ci_status' => 'CI stato', 'Class:lnkTicketToCI/Attribute:ci_status+' => '', 'Class:ResponseTicket' => 'Ticket di risposta', 'Class:ResponseTicket+' => '', 'Class:ResponseTicket/Attribute:status' => 'Stato', 'Class:ResponseTicket/Attribute:status+' => '', 'Class:ResponseTicket/Attribute:status/Value:new' => 'Nuovo', 'Class:ResponseTicket/Attribute:status/Value:new+' => 'Recentemente aperto', 'Class:ResponseTicket/Attribute:status/Value:escalated_tto' => 'Escalation/TTO', 'Class:ResponseTicket/Attribute:status/Value:escalated_tto+' => '', 'Class:ResponseTicket/Attribute:status/Value:assigned' => 'Assegnato', 'Class:ResponseTicket/Attribute:status/Value:assigned+' => '', 'Class:ResponseTicket/Attribute:status/Value:escalated_ttr' => 'Escalation/TTR', 'Class:ResponseTicket/Attribute:status/Value:escalated_ttr+' => '', 'Class:ResponseTicket/Attribute:status/Value:frozen' => 'In attesa', 'Class:ResponseTicket/Attribute:status/Value:frozen+' => '', 'Class:ResponseTicket/Attribute:status/Value:resolved' => 'Risolto', 'Class:ResponseTicket/Attribute:status/Value:resolved+' => '', 'Class:ResponseTicket/Attribute:status/Value:closed' => 'Chiuso', 'Class:ResponseTicket/Attribute:status/Value:closed+' => '', 'Class:ResponseTicket/Attribute:caller_id' => 'Visitatore', 'Class:ResponseTicket/Attribute:caller_id+' => '', 'Class:ResponseTicket/Attribute:caller_email' => 'Email', 'Class:ResponseTicket/Attribute:caller_email+' => '', 'Class:ResponseTicket/Attribute:org_id' => 'Cliente', 'Class:ResponseTicket/Attribute:org_id+' => '', 'Class:ResponseTicket/Attribute:org_name' => 'Cliente', 'Class:ResponseTicket/Attribute:org_name+' => '', 'Class:ResponseTicket/Attribute:service_id' => 'Servizio', 'Class:ResponseTicket/Attribute:service_id+' => '', 'Class:ResponseTicket/Attribute:service_name' => 'Nome', 'Class:ResponseTicket/Attribute:service_name+' => '', 'Class:ResponseTicket/Attribute:servicesubcategory_id' => 'Elemento di servizio', 'Class:ResponseTicket/Attribute:servicesubcategory_id+' => '', 'Class:ResponseTicket/Attribute:servicesubcategory_name' => 'Name', 'Class:ResponseTicket/Attribute:servicesubcategory_name+' => '', 'Class:ResponseTicket/Attribute:product' => 'Prodotto', 'Class:ResponseTicket/Attribute:product+' => '', 'Class:ResponseTicket/Attribute:impact' => 'Impatto', 'Class:ResponseTicket/Attribute:impact+' => '', 'Class:ResponseTicket/Attribute:impact/Value:1' => 'Un dipartimento', 'Class:ResponseTicket/Attribute:impact/Value:1+' => '', 'Class:ResponseTicket/Attribute:impact/Value:2' => 'Un servizio', 'Class:ResponseTicket/Attribute:impact/Value:2+' => '', 'Class:ResponseTicket/Attribute:impact/Value:3' => 'Una persona', 'Class:ResponseTicket/Attribute:impact/Value:3+' => '', 'Class:ResponseTicket/Attribute:urgency' => 'Urgenza', 'Class:ResponseTicket/Attribute:urgency+' => '', 'Class:ResponseTicket/Attribute:urgency/Value:1' => 'Alta', 'Class:ResponseTicket/Attribute:urgency/Value:1+' => '', 'Class:ResponseTicket/Attribute:urgency/Value:2' => 'Media', 'Class:ResponseTicket/Attribute:urgency/Value:2+' => '', 'Class:ResponseTicket/Attribute:urgency/Value:3' => 'Bassa', 'Class:ResponseTicket/Attribute:urgency/Value:3+' => '', 'Class:ResponseTicket/Attribute:priority' => 'Priorità', 'Class:ResponseTicket/Attribute:priority+' => '', 'Class:ResponseTicket/Attribute:priority/Value:1' => 'Alta', 'Class:ResponseTicket/Attribute:priority/Value:1+' => '', 'Class:ResponseTicket/Attribute:priority/Value:2' => 'Media', 'Class:ResponseTicket/Attribute:priority/Value:2+' => '', 'Class:ResponseTicket/Attribute:priority/Value:3' => 'Bassa', 'Class:ResponseTicket/Attribute:priority/Value:3+' => '', 'Class:ResponseTicket/Attribute:workgroup_id' => 'Gruppo di lavoro', 'Class:ResponseTicket/Attribute:workgroup_id+' => '', 'Class:ResponseTicket/Attribute:workgroup_name' => 'Workgroup', 'Class:ResponseTicket/Attribute:workgroup_name+' => '', 'Class:ResponseTicket/Attribute:agent_id' => 'Agente', 'Class:ResponseTicket/Attribute:agent_id+' => '', 'Class:ResponseTicket/Attribute:agent_name' => 'Agente', 'Class:ResponseTicket/Attribute:agent_name+' => '', 'Class:ResponseTicket/Attribute:agent_email' => 'Email dell\'agente', 'Class:ResponseTicket/Attribute:agent_email+' => '', 'Class:ResponseTicket/Attribute:related_problem_id' => 'Problemi correlati', 'Class:ResponseTicket/Attribute:related_problem_id+' => '', 'Class:ResponseTicket/Attribute:related_problem_ref' => 'Ref', 'Class:ResponseTicket/Attribute:related_problem_ref+' => '', 'Class:ResponseTicket/Attribute:related_change_id' => 'Cambi correlati', 'Class:ResponseTicket/Attribute:related_change_id+' => '', 'Class:ResponseTicket/Attribute:related_change_ref' => 'Cambi correlati', 'Class:ResponseTicket/Attribute:related_change_ref+' => '', 'Class:ResponseTicket/Attribute:close_date' => 'Chiuso', 'Class:ResponseTicket/Attribute:close_date+' => '', 'Class:ResponseTicket/Attribute:last_update' => 'Ultimo aggiornamento', 'Class:ResponseTicket/Attribute:last_update+' => '', 'Class:ResponseTicket/Attribute:assignment_date' => 'Data di Assegnazione ', 'Class:ResponseTicket/Attribute:assignment_date+' => '', 'Class:ResponseTicket/Attribute:resolution_date' => 'Data di risoluzione', 'Class:ResponseTicket/Attribute:resolution_date+' => '', 'Class:ResponseTicket/Attribute:tto_escalation_deadline' => 'TTO Scadenza di Escalation', 'Class:ResponseTicket/Attribute:tto_escalation_deadline+' => '', 'Class:ResponseTicket/Attribute:ttr_escalation_deadline' => 'TTR Scadenza di Escalation', 'Class:ResponseTicket/Attribute:ttr_escalation_deadline+' => '', 'Class:ResponseTicket/Attribute:closure_deadline' => 'Termine di chiusura', 'Class:ResponseTicket/Attribute:closure_deadline+' => '', 'Class:ResponseTicket/Attribute:resolution_code' => 'Codice di risoluzione', 'Class:ResponseTicket/Attribute:resolution_code+' => '', 'Class:ResponseTicket/Attribute:resolution_code/Value:couldnotreproduce' => 'Non puo\' essere riprodotto', 'Class:ResponseTicket/Attribute:resolution_code/Value:couldnotreproduce+' => '', 'Class:ResponseTicket/Attribute:resolution_code/Value:duplicate' => 'Ticket duplicato', 'Class:ResponseTicket/Attribute:resolution_code/Value:duplicate+' => '', 'Class:ResponseTicket/Attribute:resolution_code/Value:fixed' => 'Fissato', 'Class:ResponseTicket/Attribute:resolution_code/Value:fixed+' => '', 'Class:ResponseTicket/Attribute:resolution_code/Value:irrelevant' => 'Irrilevante', 'Class:ResponseTicket/Attribute:resolution_code/Value:irrelevant+' => '', 'Class:ResponseTicket/Attribute:solution' => 'Soluzione', 'Class:ResponseTicket/Attribute:solution+' => '', 'Class:ResponseTicket/Attribute:user_satisfaction' => 'Soddisfazione dell\'utente', 'Class:ResponseTicket/Attribute:user_satisfaction+' => '', 'Class:ResponseTicket/Attribute:user_satisfaction/Value:1' => 'Molto soddisfatto', 'Class:ResponseTicket/Attribute:user_satisfaction/Value:1+' => 'Molto soddisfatto', 'Class:ResponseTicket/Attribute:user_satisfaction/Value:2' => 'Abbastanza soddisfatto', 'Class:ResponseTicket/Attribute:user_satisfaction/Value:2+' => 'Abbastanza soddisfatto', 'Class:ResponseTicket/Attribute:user_satisfaction/Value:3' => 'Piuttosto insoddisfatto', 'Class:ResponseTicket/Attribute:user_satisfaction/Value:3+' => 'Piuttosto insoddisfatto', 'Class:ResponseTicket/Attribute:user_satisfaction/Value:4' => 'Molto insoddisfatto', 'Class:ResponseTicket/Attribute:user_satisfaction/Value:4+' => 'Molto insoddisfatto', 'Class:ResponseTicket/Attribute:user_commment' => 'Commento dell\'utente', 'Class:ResponseTicket/Attribute:user_commment+' => '', 'Class:ResponseTicket/Stimulus:ev_assign' => 'Assegna', 'Class:ResponseTicket/Stimulus:ev_assign+' => '', 'Class:ResponseTicket/Stimulus:ev_reassign' => 'Riassegna', 'Class:ResponseTicket/Stimulus:ev_reassign+' => '', 'Class:ResponseTicket/Stimulus:ev_timeout' => 'Escalation', 'Class:ResponseTicket/Stimulus:ev_timeout+' => '', 'Class:ResponseTicket/Stimulus:ev_resolve' => 'Segna come risolto', 'Class:ResponseTicket/Stimulus:ev_resolve+' => '', 'Class:ResponseTicket/Stimulus:ev_close' => 'Chiudi', 'Class:ResponseTicket/Stimulus:ev_close+' => '', )); ?>