* @author Romain Quetiez * @author Denis Flaven * @license http://www.opensource.org/licenses/gpl-3.0.html LGPL */ // Dictionnay conventions // Class: // Class:+ // Class:/Attribute: // Class:/Attribute:+ // Class:/Attribute:/Value: // Class:/Attribute:/Value:+ // Class:/Stimulus: // Class:/Stimulus:+ // // Class: Ticket // // // Class: Ticket // Dict::Add('JA JP', 'Japanese', '日本語', array ( 'Class:Ticket' => 'チケット', // 'Ticket', # 'Ticket' 'Class:Ticket+' => '', # '' 'Class:Ticket/Attribute:ref' => '参照', // 'Ref', # 'Ref' 'Class:Ticket/Attribute:ref+' => '', # '' 'Class:Ticket/Attribute:title' => 'タイトル', // 'Title', # 'Title' 'Class:Ticket/Attribute:title+' => '', # '' 'Class:Ticket/Attribute:description' => '詳細記述', // 'Description', # 'Description' 'Class:Ticket/Attribute:description+' => '', # '' 'Class:Ticket/Attribute:ticket_log' => 'ログ', // 'Log', # 'Log' 'Class:Ticket/Attribute:ticket_log+' => '', # '' 'Class:Ticket/Attribute:start_date' => '開始済み', // 'Started', # 'Started' 'Class:Ticket/Attribute:start_date+' => '', # '' 'Class:Ticket/Attribute:document_list' => 'ドキュメント', // 'Documents', # 'Documents' 'Class:Ticket/Attribute:document_list+' => '本チケットに関連するドキュメント', // 'Documents related to the ticket', # 'Documents related to the ticket' 'Class:Ticket/Attribute:ci_list' => 'CI', // 'CIs', # 'CIs' 'Class:Ticket/Attribute:ci_list+' => '本インシデントに関連するCI', // 'CIs concerned by the incident', # 'CIs concerned by the incident' 'Class:Ticket/Attribute:contact_list' => 'コンタクト', // 'Contacts', # 'Contacts' 'Class:Ticket/Attribute:contact_list+' => '担当チーム、担当者', // 'Team and persons involved', # 'Team and persons involved' 'Class:Ticket/Attribute:incident_list' => '関連インシデント', // 'Related Incidents', # 'Related Incidents' 'Class:Ticket/Attribute:incident_list+' => '', # '' 'Class:Ticket/Attribute:finalclass' => 'タイプ', // 'Type', # 'Type' 'Class:Ticket/Attribute:finalclass+' => '', # '' )); // // Class: lnkTicketToDoc // Dict::Add('JA JP', 'Japanese', '日本語', array ( 'Class:lnkTicketToDoc' => 'チケット/ドキュメント', // 'Ticket/Document', # 'Ticket/Document' 'Class:lnkTicketToDoc+' => '', # '' 'Class:lnkTicketToDoc/Attribute:ticket_id' => 'チケット', // 'Ticket', # 'Ticket' 'Class:lnkTicketToDoc/Attribute:ticket_id+' => '', # '' 'Class:lnkTicketToDoc/Attribute:ticket_ref' => 'チケット', // 'Ticket #', # 'Ticket #' 'Class:lnkTicketToDoc/Attribute:ticket_ref+' => '', # '' 'Class:lnkTicketToDoc/Attribute:document_id' => 'ドキュメント', // 'Document', # 'Document' 'Class:lnkTicketToDoc/Attribute:document_id+' => '', # '' 'Class:lnkTicketToDoc/Attribute:document_name' => 'ドキュメント', // 'Document', # 'Document' 'Class:lnkTicketToDoc/Attribute:document_name+' => '', # '' )); // // Class: lnkTicketToContact // Dict::Add('JA JP', 'Japanese', '日本語', array ( 'Class:lnkTicketToContact' => 'チケット/コンタクト', // 'Ticket/Contact', # 'Ticket/Contact' 'Class:lnkTicketToContact+' => '', # '' 'Class:lnkTicketToContact/Attribute:ticket_id' => 'チケット', // 'Ticket', # 'Ticket' 'Class:lnkTicketToContact/Attribute:ticket_id+' => '', # '' 'Class:lnkTicketToContact/Attribute:ticket_ref' => 'チケット', // 'Ticket #', # 'Ticket #' 'Class:lnkTicketToContact/Attribute:ticket_ref+' => '', # '' 'Class:lnkTicketToContact/Attribute:contact_id' => 'コンタクト', // 'Contact', # 'Contact' 'Class:lnkTicketToContact/Attribute:contact_id+' => '', # '' 'Class:lnkTicketToContact/Attribute:contact_name' => 'コンタクト', // 'Contact', # 'Contact' 'Class:lnkTicketToContact/Attribute:contact_name+' => '', # '' 'Class:lnkTicketToContact/Attribute:contact_email' => 'Eメール', // 'Email', # 'Email' 'Class:lnkTicketToContact/Attribute:contact_email+' => '', # '' 'Class:lnkTicketToContact/Attribute:role' => '役割', // 'Role', # 'Role' 'Class:lnkTicketToContact/Attribute:role+' => '', # '' )); // // Class: lnkTicketToCI // Dict::Add('JA JP', 'Japanese', '日本語', array ( 'Class:lnkTicketToCI' => 'チケット/CI', // 'Ticket/CI', # 'Ticket/CI' 'Class:lnkTicketToCI+' => '', # '' 'Class:lnkTicketToCI/Attribute:ticket_id' => 'チケット', // 'Ticket', # 'Ticket' 'Class:lnkTicketToCI/Attribute:ticket_id+' => '', # '' 'Class:lnkTicketToCI/Attribute:ticket_ref' => 'チケット', // 'Ticket #', # 'Ticket #' 'Class:lnkTicketToCI/Attribute:ticket_ref+' => '', # '' 'Class:lnkTicketToCI/Attribute:ci_id' => 'CI', # 'CI' 'Class:lnkTicketToCI/Attribute:ci_id+' => '', # '' 'Class:lnkTicketToCI/Attribute:ci_name' => 'CI', # 'CI' 'Class:lnkTicketToCI/Attribute:ci_name+' => '', # '' 'Class:lnkTicketToCI/Attribute:ci_status' => 'CIステータス', // 'CI status', # 'CI status' 'Class:lnkTicketToCI/Attribute:ci_status+' => '', # '' 'Class:lnkTicketToCI/Attribute:impact' => '影響', // 'Impact', # 'Impact' 'Class:lnkTicketToCI/Attribute:impact+' => '', # '' )); // // Class: ResponseTicket // Dict::Add('JA JP', 'Japanese', '日本語', array ( 'Class:ResponseTicket' => 'レスポンスチケット', // 'ResponseTicket', # 'ResponseTicket' 'Class:ResponseTicket+' => '', # '' 'Class:ResponseTicket/Attribute:status' => 'ステータス', // 'Status', # 'Status' 'Class:ResponseTicket/Attribute:status+' => '', # '' 'Class:ResponseTicket/Attribute:status/Value:new' => '新規', # 'New' 'Class:ResponseTicket/Attribute:status/Value:new+' => '新規にオープン', // 'newly opened', # 'newly opened' 'Class:ResponseTicket/Attribute:status/Value:escalated_tto' => 'エスカレーション/TTO', // 'Escalation/TTO', # 'Escalation/TTO' 'Class:ResponseTicket/Attribute:status/Value:escalated_tto+' => '', # '' 'Class:ResponseTicket/Attribute:status/Value:assigned' => '割当済', # 'Assigned' 'Class:ResponseTicket/Attribute:status/Value:assigned+' => '', # '' 'Class:ResponseTicket/Attribute:status/Value:escalated_ttr' => 'エスカレーション/TTR', // 'Escalation/TTR', # 'Escalation/TTR' 'Class:ResponseTicket/Attribute:status/Value:escalated_ttr+' => '', # '' 'Class:ResponseTicket/Attribute:status/Value:frozen' => 'ペンディング', // 'Pending', # 'Pending' 'Class:ResponseTicket/Attribute:status/Value:frozen+' => '', # '' 'Class:ResponseTicket/Attribute:status/Value:resolved' => '解決済み', // 'Resolved', # 'Resolved' 'Class:ResponseTicket/Attribute:status/Value:resolved+' => '', # '' 'Class:ResponseTicket/Attribute:status/Value:closed' => '完了', # 'Closed' 'Class:ResponseTicket/Attribute:status/Value:closed+' => '', # '' 'Class:ResponseTicket/Attribute:caller_id' => '呼び出し', // 'Caller', # 'Caller' 'Class:ResponseTicket/Attribute:caller_id+' => '', # '' 'Class:ResponseTicket/Attribute:caller_email' => 'Eメール', // 'Email', # 'Email' 'Class:ResponseTicket/Attribute:caller_email+' => '', # '' 'Class:ResponseTicket/Attribute:org_id' => 'カスタマ', // 'Customer', # 'Customer' 'Class:ResponseTicket/Attribute:org_id+' => '', # '' 'Class:ResponseTicket/Attribute:org_name' => 'カスタマ', // 'Customer', # 'Customer' 'Class:ResponseTicket/Attribute:org_name+' => '', # '' 'Class:ResponseTicket/Attribute:service_id' => 'サービス', // 'Service', # 'Service' 'Class:ResponseTicket/Attribute:service_id+' => '', # '' 'Class:ResponseTicket/Attribute:service_name' => '名前', // 'Name', # 'Name' 'Class:ResponseTicket/Attribute:service_name+' => '', # '' 'Class:ResponseTicket/Attribute:servicesubcategory_id' => 'サービス要素', // 'Service element', # 'Service element' 'Class:ResponseTicket/Attribute:servicesubcategory_id+' => '', # '' 'Class:ResponseTicket/Attribute:servicesubcategory_name' => '名前', // 'Name', # 'Name' 'Class:ResponseTicket/Attribute:servicesubcategory_name+' => '', # '' 'Class:ResponseTicket/Attribute:product' => 'プロダクト', // 'Product', # 'Product' 'Class:ResponseTicket/Attribute:product+' => '', # '' 'Class:ResponseTicket/Attribute:impact' => '影響', // 'Impact', # 'Impact' 'Class:ResponseTicket/Attribute:impact+' => '', # '' 'Class:ResponseTicket/Attribute:impact/Value:1' => '部署', // 'A department', # 'A department' 'Class:ResponseTicket/Attribute:impact/Value:1+' => '', # '' 'Class:ResponseTicket/Attribute:impact/Value:2' => 'サービス', // 'A service', # 'A service' 'Class:ResponseTicket/Attribute:impact/Value:2+' => '', # '' 'Class:ResponseTicket/Attribute:impact/Value:3' => 'パーソン', // 'A person', # 'A person' 'Class:ResponseTicket/Attribute:impact/Value:3+' => '', # '' 'Class:ResponseTicket/Attribute:urgency' => '緊急', // 'Urgency', # 'Urgency' 'Class:ResponseTicket/Attribute:urgency+' => '', # '' 'Class:ResponseTicket/Attribute:urgency/Value:1' => '高', // 'High', # 'High' 'Class:ResponseTicket/Attribute:urgency/Value:1+' => '', # '' 'Class:ResponseTicket/Attribute:urgency/Value:2' => '中', // 'Medium', # 'Medium' 'Class:ResponseTicket/Attribute:urgency/Value:2+' => '', # '' 'Class:ResponseTicket/Attribute:urgency/Value:3' => '低', // 'Low', # 'Low' 'Class:ResponseTicket/Attribute:urgency/Value:3+' => '', # '' 'Class:ResponseTicket/Attribute:priority' => 'プライオリティ', // 'Priority', # 'Priority' 'Class:ResponseTicket/Attribute:priority+' => '', # '' 'Class:ResponseTicket/Attribute:priority/Value:1' => '高', // 'High', # 'High' 'Class:ResponseTicket/Attribute:priority/Value:1+' => '', # '' 'Class:ResponseTicket/Attribute:priority/Value:2' => '中', // 'Medium', # 'Medium' 'Class:ResponseTicket/Attribute:priority/Value:2+' => '', # '' 'Class:ResponseTicket/Attribute:priority/Value:3' => '低', // 'Low', # 'Low' 'Class:ResponseTicket/Attribute:priority/Value:3+' => '', # '' 'Class:ResponseTicket/Attribute:workgroup_id' => 'ワークグループ', // 'Workgroup', # 'Workgroup' 'Class:ResponseTicket/Attribute:workgroup_id+' => '', # '' 'Class:ResponseTicket/Attribute:workgroup_name' => 'ワークグループ', // 'Workgroup', # 'Workgroup' 'Class:ResponseTicket/Attribute:workgroup_name+' => '', # '' 'Class:ResponseTicket/Attribute:agent_id' => 'エージェント', // 'Agent', # 'Agent' 'Class:ResponseTicket/Attribute:agent_id+' => '', # '' 'Class:ResponseTicket/Attribute:agent_name' => 'エージェント', // 'Agent', # 'Agent' 'Class:ResponseTicket/Attribute:agent_name+' => '', # '' 'Class:ResponseTicket/Attribute:agent_email' => 'エージェントEメール', // 'Agent email', # 'Agent email' 'Class:ResponseTicket/Attribute:agent_email+' => '', # '' 'Class:ResponseTicket/Attribute:related_problem_id' => '関連プロブレム', // 'Related Problem', # 'Related Problem' 'Class:ResponseTicket/Attribute:related_problem_id+' => '', # '' 'Class:ResponseTicket/Attribute:related_problem_ref' => '参照', // 'Ref', # 'Ref' 'Class:ResponseTicket/Attribute:related_problem_ref+' => '', # '' 'Class:ResponseTicket/Attribute:related_change_id' => '関連する変更', // 'Related change', # 'Related change' 'Class:ResponseTicket/Attribute:related_change_id+' => '', # '' 'Class:ResponseTicket/Attribute:related_change_ref' => '関連する変更', // 'Related change', # 'Related change' 'Class:ResponseTicket/Attribute:related_change_ref+' => '', # '' 'Class:ResponseTicket/Attribute:close_date' => '完了', # 'Closed' 'Class:ResponseTicket/Attribute:close_date+' => '', # '' 'Class:ResponseTicket/Attribute:last_update' => '最終更新日', // 'Last update', # 'Last update' 'Class:ResponseTicket/Attribute:last_update+' => '', # '' 'Class:ResponseTicket/Attribute:assignment_date' => 'アサイン日付', // 'Assignment Date ', # 'Assignment Date ' 'Class:ResponseTicket/Attribute:assignment_date+' => '', # '' 'Class:ResponseTicket/Attribute:resolution_date' => '解決日付', // 'Resolution Date', # 'Resolution Date' 'Class:ResponseTicket/Attribute:resolution_date+' => '', # '' 'Class:ResponseTicket/Attribute:tto_escalation_deadline' => 'TTOエスカレーション締切り', // 'TTO Escalation deadline', # 'TTO Escalation deadline' 'Class:ResponseTicket/Attribute:tto_escalation_deadline+' => '', # '' 'Class:ResponseTicket/Attribute:ttr_escalation_deadline' => 'TTRエスカレーション締切り', // 'TTR Escalation deadline', # 'TTR Escalation deadline' 'Class:ResponseTicket/Attribute:ttr_escalation_deadline+' => '', # '' 'Class:ResponseTicket/Attribute:closure_deadline' => 'クローズ締切り', // 'Closure deadline', # 'Closure deadline' 'Class:ResponseTicket/Attribute:closure_deadline+' => '', # '' 'Class:ResponseTicket/Attribute:resolution_code' => '解決コード', // 'Resolution code', # 'Resolution code' 'Class:ResponseTicket/Attribute:resolution_code+' => '', # '' 'Class:ResponseTicket/Attribute:resolution_code/Value:couldnotreproduce' => '再現できず', // 'Could not be reproduced', # 'Could not be reproduced' 'Class:ResponseTicket/Attribute:resolution_code/Value:couldnotreproduce+' => '', # '' 'Class:ResponseTicket/Attribute:resolution_code/Value:duplicate' => 'チケットを複製', // 'Duplicate ticket', # 'Duplicate ticket' 'Class:ResponseTicket/Attribute:resolution_code/Value:duplicate+' => '', # '' 'Class:ResponseTicket/Attribute:resolution_code/Value:fixed' => '改修済み', // 'Fixed', # 'Fixed' 'Class:ResponseTicket/Attribute:resolution_code/Value:fixed+' => '', # '' 'Class:ResponseTicket/Attribute:resolution_code/Value:irrelevant' => '見当違い', // 'Irrelevant', # 'Irrelevant' 'Class:ResponseTicket/Attribute:resolution_code/Value:irrelevant+' => '', # '' 'Class:ResponseTicket/Attribute:solution' => '解決策', // 'Solution', # 'Solution' 'Class:ResponseTicket/Attribute:solution+' => '', # '' 'Class:ResponseTicket/Attribute:user_satisfaction' => 'ユーザ満足度', // 'User satisfaction', # 'User satisfaction' 'Class:ResponseTicket/Attribute:user_satisfaction+' => '', # '' 'Class:ResponseTicket/Attribute:user_satisfaction/Value:1' => '大変満足である', // 'Very satisfied', # 'Very satisfied' 'Class:ResponseTicket/Attribute:user_satisfaction/Value:1+' => '大変満足である', // 'Very satisfied', # 'Very satisfied' 'Class:ResponseTicket/Attribute:user_satisfaction/Value:2' => '概ね満足である', // 'Fairly statisfied', # 'Fairly statisfied' 'Class:ResponseTicket/Attribute:user_satisfaction/Value:2+' => '概ね満足である', // 'Fairly statisfied', # 'Fairly statisfied' 'Class:ResponseTicket/Attribute:user_satisfaction/Value:3' => 'やや不満である', // 'Rather Dissatified', # 'Rather Dissatified' 'Class:ResponseTicket/Attribute:user_satisfaction/Value:3+' => 'やや不満である', // 'Rather Dissatified', # 'Rather Dissatified' 'Class:ResponseTicket/Attribute:user_satisfaction/Value:4' => '大変不満である', // 'Very Dissatisfied', # 'Very Dissatisfied' 'Class:ResponseTicket/Attribute:user_satisfaction/Value:4+' => '大変不満である', // 'Very Dissatisfied', # 'Very Dissatisfied' 'Class:ResponseTicket/Attribute:user_commment' => 'ユーザコメント', // 'User comment', # 'User comment' 'Class:ResponseTicket/Attribute:user_commment+' => '', # '' 'Class:ResponseTicket/Stimulus:ev_assign' => '割当', # 'Assign' 'Class:ResponseTicket/Stimulus:ev_assign+' => '', # '' 'Class:ResponseTicket/Stimulus:ev_reassign' => '再割当', # 'Reassign' 'Class:ResponseTicket/Stimulus:ev_reassign+' => '', # '' 'Class:ResponseTicket/Stimulus:ev_timeout' => 'エスカレーション', // 'Escalation', # 'Escalation' 'Class:ResponseTicket/Stimulus:ev_timeout+' => '', # '' 'Class:ResponseTicket/Stimulus:ev_resolve' => '解決済みとする', # 'Mark as resolved' 'Class:ResponseTicket/Stimulus:ev_resolve+' => '', # '' 'Class:ResponseTicket/Stimulus:ev_close' => '完了', # 'Close' 'Class:ResponseTicket/Stimulus:ev_close+' => '', # '' )); ?>