Ticket bizmodel,searchable,changemgmt true autoincrement change id images/change.png approved assigned closed implemented monitored new notapproved plannedscheduled rejected validated status new true reason true org_id]]> requestor_id Person true DEL_MANUAL requestor_id email true creation_date true impact true supervisor_group_id Team true DEL_MANUAL supervisor_group_id name true supervisor_group_id]]> supervisor_id Person true DEL_MANUAL false supervisor_id email true manager_group_id Team true DEL_MANUAL manager_group_id name true manager_group_id]]> manager_id Person true DEL_MANUAL false manager_id email true yes no outage no false fallback true id]]> parent_id Change true DEL_MANUAL parent_id ref true UserRequest parent_change_id add_remove 0 0 Incident parent_change_id add_remove 0 0 Problem related_change_id add_remove 0 0 Change parent_id add_remove id]]> 0 0 status 1 HIGHLIGHT_CLASS_NONE images/change-approved.png 2 HIGHLIGHT_CLASS_NONE images/change-rejected.png 3 HIGHLIGHT_CLASS_NONE images/change-closed.png rejected approved rejected approved approved closed false public StimulusUserAction Set('close_date', time()); return true; }]]> false public LifecycleAction Set('reason', ''); return true; }]]> false protected Overload-DBObject UpdateImpactedItems(); $this->Set('creation_date', time()); $this->Set('last_update', time()); }]]> false protected Overload-DBObject ListChanges(); if (array_key_exists('functionalcis_list', $aChanges)) { $this->UpdateImpactedItems(); } $this->Set('last_update', time()); }]]>

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10 20 30 35 40 50 60 70 80 90 100 110 120 130 140 150 160 170 180 190 200 210 10 20 30 40 50 60 70 Change bizmodel,searchable,changemgmt false autoincrement change_routine id images/change.png status assigned new plannedscheduled assigned implemented plannedscheduled monitored closed SetCurrentDate close_date implemented closed SetCurrentDate close_date implemented

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10 20 30 35 40 50 60 70 80 90 100 110 120 130 140 150 160 170 180 190 200 210 10 20 30 40 50 60 70 Change bizmodel,searchable,changemgmt true autoincrement change_approved id images/change.png approval_date true approval_comment true status

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10 20 30 35 40 50 60 70 80 90 100 110 120 130 140 150 160 170 180 190 200 210 220 10 20 30 40 50 60 70 ApprovedChange bizmodel,searchable,changemgmt false autoincrement change_normal id images/change.png acceptance_date true acceptance_comment true status validated Reset reason rejected new assigned new new validated plannedscheduled assigned approved Reset reason notapproved plannedscheduled implemented plannedscheduled plannedscheduled approved monitored closed SetCurrentDate close_date implemented closed SetCurrentDate close_date implemented

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10 20 30 35 40 50 60 70 80 90 100 110 120 130 140 150 160 170 180 190 200 210 220 230 10 20 30 40 50 60 70 ApprovedChange bizmodel,searchable,changemgmt false autoincrement change_emergency id images/change.png status assigned new plannedscheduled assigned approved Reset reason notapproved plannedscheduled implemented plannedscheduled plannedscheduled approved monitored closed SetCurrentDate close_date implemented closed SetCurrentDate close_date implemented

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10 20 30 35 40 50 60 70 80 90 100 110 120 130 140 150 160 170 180 190 200 210 220 10 20 30 40 50 60 70 50 0 ChangeManagement DashboardLayoutTwoCols 0 0 SELECT Change WHERE creation_date > DATE_SUB(NOW(), INTERVAL 7 DAY) finalclass 1 0 SELECT Change WHERE creation_date > DATE_SUB(NOW(), INTERVAL 7 DAY) start_date:day_of_month 2 0 SELECT Change WHERE creation_date > DATE_SUB(NOW(), INTERVAL 7 DAY) finalclass 3 0 SELECT Change WHERE creation_date > DATE_SUB(NOW(), INTERVAL 7 DAY) status 1 ChangeManagement Change 2 ChangeManagement Change 3 ChangeManagement 1 Change:Shortcuts fast 2 Change:Shortcuts 1 fast 3 Change:Shortcuts fast 4 Change:Shortcuts fast id)]]> Tickets:Related:OpenChanges itop-change-mgmt-itil/images/change-ongoing.png id) AND (DATE_ADD(C.end_date, INTERVAL 3 DAY) < NOW())]]> Tickets:Related:RecentChanges itop-change-mgmt-itil/images/change-done.png id)]]> Tickets:Related:OpenChanges itop-change-mgmt-itil/images/change-ongoing.png id) AND (DATE_ADD(C.end_date, INTERVAL 3 DAY) < NOW())]]> Tickets:Related:RecentChanges itop-change-mgmt-itil/images/change-done.png id)]]> Tickets:Related:OpenChanges itop-change-mgmt-itil/images/change-ongoing.png id) AND (DATE_ADD(C.end_date, INTERVAL 3 DAY) < NOW())]]> Tickets:Related:RecentChanges itop-change-mgmt-itil/images/change-done.png Tickets:Related:OpenChanges itop-change-mgmt-itil/images/change-ongoing.png Tickets:Related:RecentChanges itop-change-mgmt-itil/images/change-done.png Tickets:Related:OpenChanges itop-change-mgmt-itil/images/change-ongoing.png Tickets:Related:RecentChanges itop-change-mgmt-itil/images/change-done.png