/** * @author Erik Bøg * @copyright Copyright (C) 2010-2012 Combodo SARL * @licence http://opensource.org/licenses/AGPL-3.0 */ Dict::Add('DA DA', 'Danish', 'Dansk', array( 'Class:UserRequest' => 'Brugerhenvendelse', 'Class:UserRequest+' => '', 'Class:UserRequest/Attribute:status' => 'Status', 'Class:UserRequest/Attribute:status+' => '', 'Class:UserRequest/Attribute:status/Value:new' => 'Ny', 'Class:UserRequest/Attribute:status/Value:new+' => '', 'Class:UserRequest/Attribute:status/Value:escalated_tto' => 'Eskaleret TTO', 'Class:UserRequest/Attribute:status/Value:escalated_tto+' => '', 'Class:UserRequest/Attribute:status/Value:assigned' => 'Tildelt', 'Class:UserRequest/Attribute:status/Value:assigned+' => '', 'Class:UserRequest/Attribute:status/Value:escalated_ttr' => 'Eskaleret TTR', 'Class:UserRequest/Attribute:status/Value:escalated_ttr+' => '', 'Class:UserRequest/Attribute:status/Value:waiting_for_approval' => 'Afventer godkendelse', 'Class:UserRequest/Attribute:status/Value:waiting_for_approval+' => '', 'Class:UserRequest/Attribute:status/Value:approved' => 'Godkendt', 'Class:UserRequest/Attribute:status/Value:approved+' => '', 'Class:UserRequest/Attribute:status/Value:rejected' => 'Afslået', 'Class:UserRequest/Attribute:status/Value:rejected+' => '', 'Class:UserRequest/Attribute:status/Value:pending' => 'Nedetid', 'Class:UserRequest/Attribute:status/Value:pending+' => '', 'Class:UserRequest/Attribute:status/Value:resolved' => 'Løst', 'Class:UserRequest/Attribute:status/Value:resolved+' => '', 'Class:UserRequest/Attribute:status/Value:closed' => 'Lukket', 'Class:UserRequest/Attribute:status/Value:closed+' => '', 'Class:UserRequest/Attribute:request_type' => 'Brugerhenvendelse type', 'Class:UserRequest/Attribute:request_type+' => '', 'Class:UserRequest/Attribute:request_type/Value:service_request' => 'Service anmodning', 'Class:UserRequest/Attribute:request_type/Value:service_request+' => '', 'Class:UserRequest/Attribute:impact' => 'Påvirkning', 'Class:UserRequest/Attribute:impact+' => '', 'Class:UserRequest/Attribute:impact/Value:1' => 'Afdeling', 'Class:UserRequest/Attribute:impact/Value:1+' => 'En afdeling er påvirket', 'Class:UserRequest/Attribute:impact/Value:2' => 'Service', 'Class:UserRequest/Attribute:impact/Value:2+' => 'En service er påvirket', 'Class:UserRequest/Attribute:impact/Value:3' => 'Person', 'Class:UserRequest/Attribute:impact/Value:3+' => 'En person er påvirket', 'Class:UserRequest/Attribute:priority' => 'Prioritet', 'Class:UserRequest/Attribute:priority+' => '', 'Class:UserRequest/Attribute:priority/Value:1' => 'Kritisk', 'Class:UserRequest/Attribute:priority/Value:1+' => '', 'Class:UserRequest/Attribute:priority/Value:2' => 'Høj', 'Class:UserRequest/Attribute:priority/Value:2+' => '', 'Class:UserRequest/Attribute:priority/Value:3' => 'Middel', 'Class:UserRequest/Attribute:priority/Value:3+' => '', 'Class:UserRequest/Attribute:priority/Value:4' => 'Lav', 'Class:UserRequest/Attribute:priority/Value:4+' => '', 'Class:UserRequest/Attribute:urgency' => 'Vigtighed', 'Class:UserRequest/Attribute:urgency+' => '', 'Class:UserRequest/Attribute:urgency/Value:1' => 'Kritisk', 'Class:UserRequest/Attribute:urgency/Value:1+' => '', 'Class:UserRequest/Attribute:urgency/Value:2' => 'Høj', 'Class:UserRequest/Attribute:urgency/Value:2+' => '', 'Class:UserRequest/Attribute:urgency/Value:3' => 'Middel', 'Class:UserRequest/Attribute:urgency/Value:3+' => '', 'Class:UserRequest/Attribute:urgency/Value:4' => 'Lav', 'Class:UserRequest/Attribute:urgency/Value:4+' => '', 'Class:UserRequest/Attribute:origin' => 'Oprindelse', 'Class:UserRequest/Attribute:origin+' => '', 'Class:UserRequest/Attribute:origin/Value:mail' => 'Mail', 'Class:UserRequest/Attribute:origin/Value:mail+' => '', 'Class:UserRequest/Attribute:origin/Value:phone' => 'Telefon', 'Class:UserRequest/Attribute:origin/Value:phone+' => '', 'Class:UserRequest/Attribute:origin/Value:portal' => 'Portal', 'Class:UserRequest/Attribute:origin/Value:portal+' => '', 'Class:UserRequest/Attribute:approver_id' => 'Godkender', 'Class:UserRequest/Attribute:approver_id+' => '', 'Class:UserRequest/Attribute:service_id' => 'Ydelse', 'Class:UserRequest/Attribute:service_id+' => '', 'Class:UserRequest/Attribute:servicesubcategory_id' => 'Ydelse underkategori', 'Class:UserRequest/Attribute:servicesubcategory_id+' => '', 'Class:UserRequest/Attribute:escalation_flag' => 'Eskalations Flag', 'Class:UserRequest/Attribute:escalation_flag+' => '', 'Class:UserRequest/Attribute:escalation_flag/Value:no' => 'Nej', 'Class:UserRequest/Attribute:escalation_flag/Value:no+' => '', 'Class:UserRequest/Attribute:escalation_flag/Value:yes' => 'Ja', 'Class:UserRequest/Attribute:escalation_flag/Value:yes+' => '', 'Class:UserRequest/Attribute:escalation_reason' => 'Eskalationsgrund', 'Class:UserRequest/Attribute:escalation_reason+' => '', 'Class:UserRequest/Attribute:assignment_date' => 'Tildelings dato', 'Class:UserRequest/Attribute:assignment_date+' => '', 'Class:UserRequest/Attribute:resolution_date' => 'Løst dato', 'Class:UserRequest/Attribute:resolution_date+' => '', 'Class:UserRequest/Attribute:last_pending_date' => 'Sidste udsættelsesdato', 'Class:UserRequest/Attribute:last_pending_date+' => '', 'Class:UserRequest/Attribute:cumulatedpending' => 'Akkumuleret nedetid', 'Class:UserRequest/Attribute:cumulatedpending+' => '', 'Class:UserRequest/Attribute:tto' => 'TTO (Time To Own)', 'Class:UserRequest/Attribute:tto+' => '', 'Class:UserRequest/Attribute:ttr' => 'TTR (Time To Resolve)', 'Class:UserRequest/Attribute:ttr+' => '', 'Class:UserRequest/Attribute:tto_escalation_deadline' => 'TTO Deadline', 'Class:UserRequest/Attribute:tto_escalation_deadline+' => '', 'Class:UserRequest/Attribute:sla_tto_passed' => 'SLA TTO overskredet', 'Class:UserRequest/Attribute:sla_tto_passed+' => '', 'Class:UserRequest/Attribute:sla_tto_over' => 'Overskridelse SLA TTO', 'Class:UserRequest/Attribute:sla_tto_over+' => '', 'Class:UserRequest/Attribute:ttr_escalation_deadline' => 'TTR Deadline', 'Class:UserRequest/Attribute:ttr_escalation_deadline+' => '', 'Class:UserRequest/Attribute:sla_ttr_passed' => 'SLA TTR overskredet', 'Class:UserRequest/Attribute:sla_ttr_passed+' => '', 'Class:UserRequest/Attribute:sla_ttr_over' => 'Overskridelse SLA TTR', 'Class:UserRequest/Attribute:sla_ttr_over+' => '', 'Class:UserRequest/Attribute:time_spent' => 'Tid forbrugt til løsning', 'Class:UserRequest/Attribute:time_spent+' => '', 'Class:UserRequest/Attribute:resolution_code' => 'Løsningskode', 'Class:UserRequest/Attribute:resolution_code+' => '', 'Class:UserRequest/Attribute:resolution_code/Value:assistance' => 'Assistance', 'Class:UserRequest/Attribute:resolution_code/Value:assistance+' => '', 'Class:UserRequest/Attribute:resolution_code/Value:bug fixed' => 'Bugfix', 'Class:UserRequest/Attribute:resolution_code/Value:bug fixed+' => '', 'Class:UserRequest/Attribute:resolution_code/Value:hardware repair' => 'Hardware reparation', 'Class:UserRequest/Attribute:resolution_code/Value:hardware repair+' => '', 'Class:UserRequest/Attribute:resolution_code/Value:other' => 'Andet', 'Class:UserRequest/Attribute:resolution_code/Value:other+' => '', 'Class:UserRequest/Attribute:resolution_code/Value:software patch' => 'Software Patch', 'Class:UserRequest/Attribute:resolution_code/Value:software patch+' => '', 'Class:UserRequest/Attribute:resolution_code/Value:system update' => 'System Update', 'Class:UserRequest/Attribute:resolution_code/Value:system update+' => '', 'Class:UserRequest/Attribute:resolution_code/Value:training' => 'Uddannelse', 'Class:UserRequest/Attribute:resolution_code/Value:training+' => '', 'Class:UserRequest/Attribute:solution' => 'Løsning', 'Class:UserRequest/Attribute:solution+' => '', 'Class:UserRequest/Attribute:pending_reason' => 'Årsag til afventer', 'Class:UserRequest/Attribute:pending_reason+' => '', 'Class:UserRequest/Attribute:parent_request_id' => 'Parent Anmodning', 'Class:UserRequest/Attribute:parent_request_id+' => '', 'Class:UserRequest/Attribute:parent_problem_id' => 'Parent Problem', 'Class:UserRequest/Attribute:parent_problem_id+' => '', 'Class:UserRequest/Attribute:parent_change_id' => 'Parent Change', 'Class:UserRequest/Attribute:parent_change_id+' => '', 'Class:UserRequest/Attribute:related_request_list' => 'Afledte Anmodninger', 'Class:UserRequest/Attribute:related_request_list+' => '', 'Class:UserRequest/Attribute:public_log' => 'Offentlig Log', 'Class:UserRequest/Attribute:public_log+' => '', 'Class:UserRequest/Attribute:user_satisfaction' => 'Brugertilfredshed', 'Class:UserRequest/Attribute:user_satisfaction+' => '', 'Class:UserRequest/Attribute:user_satisfaction/Value:1' => 'Meget tilfreds', 'Class:UserRequest/Attribute:user_satisfaction/Value:1+' => '', 'Class:UserRequest/Attribute:user_satisfaction/Value:2' => 'Tilfreds', 'Class:UserRequest/Attribute:user_satisfaction/Value:2+' => '', 'Class:UserRequest/Attribute:user_satisfaction/Value:3' => 'Nogenlunde tilfreds', 'Class:UserRequest/Attribute:user_satisfaction/Value:3+' => '', 'Class:UserRequest/Attribute:user_satisfaction/Value:4' => 'Meget utilfreds', 'Class:UserRequest/Attribute:user_satisfaction/Value:4+' => '', 'Class:UserRequest/Attribute:user_comment' => 'Bruger kommentar', 'Class:UserRequest/Attribute:user_comment+' => '', 'Class:UserRequest/Stimulus:ev_assign' => 'Tildelt', 'Class:UserRequest/Stimulus:ev_assign+' => '', 'Class:UserRequest/Stimulus:ev_reassign' => 'Forny tildeling', 'Class:UserRequest/Stimulus:ev_reassign+' => '', 'Class:UserRequest/Stimulus:ev_approve' => 'Godkend', 'Class:UserRequest/Stimulus:ev_approve+' => '', 'Class:UserRequest/Stimulus:ev_reject' => 'Afslå', 'Class:UserRequest/Stimulus:ev_reject+' => '', 'Class:UserRequest/Stimulus:ev_pending' => 'Afventer', 'Class:UserRequest/Stimulus:ev_pending+' => '', 'Class:UserRequest/Stimulus:ev_timeout' => 'Timeout', 'Class:UserRequest/Stimulus:ev_timeout+' => '', 'Class:UserRequest/Stimulus:ev_autoresolve' => 'Automatisk løst', 'Class:UserRequest/Stimulus:ev_autoresolve+' => '', 'Class:UserRequest/Stimulus:ev_autoclose' => 'Automatisk lukket', 'Class:UserRequest/Stimulus:ev_autoclose+' => '', 'Class:UserRequest/Stimulus:ev_resolve' => 'Marker som løst', 'Class:UserRequest/Stimulus:ev_resolve+' => '', 'Class:UserRequest/Stimulus:ev_close' => 'Luk denne Anmodning', 'Class:UserRequest/Stimulus:ev_close+' => '', 'Class:UserRequest/Stimulus:ev_reopen' => 'Genåben', 'Class:UserRequest/Stimulus:ev_reopen+' => '', 'Class:UserRequest/Stimulus:ev_wait_for_approval' => 'Afventer godkendelse', 'Class:UserRequest/Stimulus:ev_wait_for_approval+' => '', 'Menu:RequestManagement' => 'Helpdesk', 'Menu:RequestManagement+' => '', 'Menu:RequestManagementProvider' => 'Helpdesk Leverandør', 'Menu:RequestManagementProvider+' => '', 'Menu:UserRequest:Provider' => 'Åbne brugerhenvendelser ved leverandør', 'Menu:UserRequest:Provider+' => '', 'Menu:UserRequest:Overview' => 'Oversigt', 'Menu:UserRequest:Overview+' => '', 'Menu:NewUserRequest' => 'Ny Bruger henvendelse', 'Menu:NewUserRequest+' => '', 'Menu:SearchUserRequests' => 'Søg efter brugerhenvendelser', 'Menu:SearchUserRequests+' => '', 'Menu:UserRequest:Shortcuts' => 'Genveje', 'Menu:UserRequest:Shortcuts+' => '', 'Menu:UserRequest:MyRequests' => 'Mine henvendelser', 'Menu:UserRequest:MyRequests+' => '', 'Menu:UserRequest:MySupportRequests' => 'Mine Support henvendelser', 'Menu:UserRequest:MySupportRequests+' => '', 'Menu:UserRequest:EscalatedRequests' => 'Eskalerede Brugerhenvendelser', 'Menu:UserRequest:EscalatedRequests+' => '', 'Menu:UserRequest:OpenRequests' => 'Alle åbne brugerhenvendelser', 'Menu:UserRequest:OpenRequests+' => '', 'UI:WelcomeMenu:MyAssignedCalls' => 'Mine tildelte henvendelser', 'UI-RequestManagementOverview-RequestByType-last-14-days' => 'Brugerhenvendelser de sidste 14 dage efter type', 'UI-RequestManagementOverview-Last-14-days' => 'Antal Brugerhenvendelser de sidste 14 dage', 'UI-RequestManagementOverview-OpenRequestByStatus' => 'Åbne brugerhenvendelser efter status', 'UI-RequestManagementOverview-OpenRequestByAgent' => 'Åbne brugerhenvendelser efter tildelt til', 'UI-RequestManagementOverview-OpenRequestByType' => 'Åbne brugerhenvendelser efter type', 'UI-RequestManagementOverview-OpenRequestByCustomer' => 'Åbne brugerhenvendelser efter bruger', 'Class:UserRequest:KnownErrorList' => 'Known Errors', 'Class:UserRequest/Attribute:origin/Value:monitoring' => 'Monitoring', 'Class:UserRequest/Attribute:origin/Value:monitoring+' => '', 'Class:UserRequest/Attribute:approver_email' => 'Godkender Email', 'Class:UserRequest/Attribute:approver_email+' => '', 'Class:UserRequest/Attribute:service_name' => 'Ydelses navn', 'Class:UserRequest/Attribute:service_name+' => '', 'Class:UserRequest/Attribute:servicesubcategory_name' => 'Ydelse underkategori navn', 'Class:UserRequest/Attribute:servicesubcategory_name+' => '', 'Class:UserRequest/Attribute:parent_request_ref' => 'Parent Brugerhenvendelse Reference', 'Class:UserRequest/Attribute:parent_request_ref+' => '', 'Class:UserRequest/Attribute:parent_problem_ref' => 'Parent Incident Reference', 'Class:UserRequest/Attribute:parent_problem_ref+' => '', 'Class:UserRequest/Attribute:parent_change_ref' => 'Parent Change Reference', 'Class:UserRequest/Attribute:parent_change_ref+' => '', 'Class:UserRequest/Attribute:parent_request_id_friendlyname' => 'Parent Brugerhenvendelse Id Friendly Name', 'Class:UserRequest/Attribute:parent_request_id_friendlyname+' => '', 'Class:UserRequest/Attribute:parent_incident_id' => 'Parent incident~~', 'Class:UserRequest/Error:CannotAssignParentRequestIdToSelf' => 'Cannot assign the Parent request to the request itself~~', 'Class:UserRequest/Method:ResolveChildTickets' => 'ResolveChildTickets~~', 'Class:UserRequest/Method:ResolveChildTickets+' => 'Cascade the resolution to child requests (ev_autoresolve), and align the following characteristics of the request: service, team, agent, resolution info~~', )); ?>