* @author Romain Quetiez * @author Denis Flaven * @license http://www.opensource.org/licenses/gpl-3.0.html LGPL */ // Dictionnay conventions // Class: // Class:+ // Class:/Attribute: // Class:/Attribute:+ // Class:/Attribute:/Value: // Class:/Attribute:/Value:+ // Class:/Stimulus: // Class:/Stimulus:+ Dict::Add('EN US', 'English', 'English', array( 'Menu:ServiceManagement' => 'Service Management', 'Menu:ServiceManagement+' => 'Service Management Overview', 'Menu:Service:Overview' => 'Overview', 'Menu:Service:Overview+' => '', 'UI-ServiceManagementMenu-ContractsBySrvLevel' => 'Contracts by service level', 'UI-ServiceManagementMenu-ContractsByStatus' => 'Contracts by status', 'UI-ServiceManagementMenu-ContractsEndingIn30Days' => 'Contracts ending in less then 30 days', 'Menu:ServiceType' => 'Service Types', 'Menu:ServiceType+' => 'Service Types', 'Menu:ProviderContract' => 'Provider Contracts', 'Menu:ProviderContract+' => 'Provider Contracts', 'Menu:CustomerContract' => 'Customer Contracts', 'Menu:CustomerContract+' => 'Customer Contracts', 'Menu:ServiceSubcategory' => 'Service Subcategories', 'Menu:ServiceSubcategory+' => 'Service Subcategories', 'Menu:Service' => 'Services', 'Menu:Service+' => 'Services', 'Menu:SLA' => 'SLAs', 'Menu:SLA+' => 'Service Level Agreements', 'Menu:SLT' => 'SLTs', 'Menu:SLT+' => 'Service Level Targets', )); /* 'UI:ServiceManagementMenu' => 'Gestion des Services', 'UI:ServiceManagementMenu+' => 'Gestion des Services', 'UI:ServiceManagementMenu:Title' => 'Résumé des services & contrats', 'UI-ServiceManagementMenu-ContractsBySrvLevel' => 'Contrats par niveau de service', 'UI-ServiceManagementMenu-ContractsByStatus' => 'Contrats par état', 'UI-ServiceManagementMenu-ContractsEndingIn30Days' => 'Contrats se terminant dans moins de 30 jours', */ // // Class: Contract // Dict::Add('EN US', 'English', 'English', array( 'Class:Contract' => 'Contract', 'Class:Contract+' => '', 'Class:Contract/Attribute:name' => 'Name', 'Class:Contract/Attribute:name+' => '', 'Class:Contract/Attribute:description' => 'Description', 'Class:Contract/Attribute:description+' => '', 'Class:Contract/Attribute:start_date' => 'Start date', 'Class:Contract/Attribute:start_date+' => '', 'Class:Contract/Attribute:end_date' => 'End date', 'Class:Contract/Attribute:end_date+' => '', 'Class:Contract/Attribute:cost' => 'Cost', 'Class:Contract/Attribute:cost+' => '', 'Class:Contract/Attribute:cost_currency' => 'Cost Currency', 'Class:Contract/Attribute:cost_currency+' => '', 'Class:Contract/Attribute:cost_currency/Value:dollars' => 'Dollars', 'Class:Contract/Attribute:cost_currency/Value:dollars+' => '', 'Class:Contract/Attribute:cost_currency/Value:euros' => 'Euros', 'Class:Contract/Attribute:cost_currency/Value:euros+' => '', 'Class:Contract/Attribute:cost_unit' => 'Cost unit', 'Class:Contract/Attribute:cost_unit+' => '', 'Class:Contract/Attribute:billing_frequency' => 'Billing frequency', 'Class:Contract/Attribute:billing_frequency+' => '', 'Class:Contract/Attribute:contact_list' => 'Contacts', 'Class:Contract/Attribute:contact_list+' => 'Contacts related to the contract', 'Class:Contract/Attribute:document_list' => 'Documents', 'Class:Contract/Attribute:document_list+' => 'Documents attached to the contract', 'Class:Contract/Attribute:ci_list' => 'CIs', 'Class:Contract/Attribute:ci_list+' => 'CI supported by the contract', 'Class:Contract/Attribute:finalclass' => 'Type', 'Class:Contract/Attribute:finalclass+' => '', )); // // Class: ProviderContract // Dict::Add('EN US', 'English', 'English', array( 'Class:ProviderContract' => 'Provider Contract', 'Class:ProviderContract+' => '', 'Class:ProviderContract/Attribute:provider_id' => 'Provider', 'Class:ProviderContract/Attribute:provider_id+' => '', 'Class:ProviderContract/Attribute:provider_name' => 'Provider name', 'Class:ProviderContract/Attribute:provider_name+' => '', 'Class:ProviderContract/Attribute:sla' => 'SLA', 'Class:ProviderContract/Attribute:sla+' => 'Service Level Agreement', 'Class:ProviderContract/Attribute:coverage' => 'Service hours', 'Class:ProviderContract/Attribute:coverage+' => '', )); // // Class: CustomerContract // Dict::Add('EN US', 'English', 'English', array( 'Class:CustomerContract' => 'Customer Contract', 'Class:CustomerContract+' => '', 'Class:CustomerContract/Attribute:org_id' => 'Customer', 'Class:CustomerContract/Attribute:org_id+' => '', 'Class:CustomerContract/Attribute:org_name' => 'Customer name', 'Class:CustomerContract/Attribute:org_name+' => '', 'Class:CustomerContract/Attribute:provider_id' => 'Provider', 'Class:CustomerContract/Attribute:provider_id+' => '', 'Class:CustomerContract/Attribute:provider_name' => 'Provider name', 'Class:CustomerContract/Attribute:provider_name+' => '', 'Class:CustomerContract/Attribute:support_team_id' => 'Support team', 'Class:CustomerContract/Attribute:support_team_id+' => '', 'Class:CustomerContract/Attribute:support_team_name' => 'Support team', 'Class:CustomerContract/Attribute:support_team_name+' => '', 'Class:CustomerContract/Attribute:provider_list' => 'Providers', 'Class:CustomerContract/Attribute:provider_list+' => '', 'Class:CustomerContract/Attribute:sla_list' => 'SLAs', 'Class:CustomerContract/Attribute:sla_list+' => 'List of SLA related to the contract', 'Class:CustomerContract/Attribute:provider_list' => 'Underpinning Contracts', 'Class:CustomerContract/Attribute:sla_list+' => '', )); // // Class: lnkCustomerContractToProviderContract // Dict::Add('EN US', 'English', 'English', array( 'Class:lnkCustomerContractToProviderContract' => 'lnkCustomerContractToProviderContract', 'Class:lnkCustomerContractToProviderContract+' => '', 'Class:lnkCustomerContractToProviderContract/Attribute:customer_contract_id' => 'Customer Contract', 'Class:lnkCustomerContractToProviderContract/Attribute:customer_contract_id+' => '', 'Class:lnkCustomerContractToProviderContract/Attribute:customer_contract_name' => 'Name', 'Class:lnkCustomerContractToProviderContract/Attribute:customer_contract_name+' => '', 'Class:lnkCustomerContractToProviderContract/Attribute:provider_contract_id' => 'Provider Contract', 'Class:lnkCustomerContractToProviderContract/Attribute:provider_contract_id+' => '', 'Class:lnkCustomerContractToProviderContract/Attribute:provider_contract_name' => 'Name', 'Class:lnkCustomerContractToProviderContract/Attribute:provider_contract_name+' => '', 'Class:lnkCustomerContractToProviderContract/Attribute:provider_sla' => 'Provider SLA', 'Class:lnkCustomerContractToProviderContract/Attribute:provider_sla+' => 'Service Level Agreement', 'Class:lnkCustomerContractToProviderContract/Attribute:provider_coverage' => 'Service hours', 'Class:lnkCustomerContractToProviderContract/Attribute:provider_coverage+' => '', )); // // Class: lnkContractToSLA // Dict::Add('EN US', 'English', 'English', array( 'Class:lnkContractToSLA' => 'Contract/SLA', 'Class:lnkContractToSLA+' => '', 'Class:lnkContractToSLA/Attribute:contract_id' => 'Contract', 'Class:lnkContractToSLA/Attribute:contract_id+' => '', 'Class:lnkContractToSLA/Attribute:contract_name' => 'Contract', 'Class:lnkContractToSLA/Attribute:contract_name+' => '', 'Class:lnkContractToSLA/Attribute:sla_id' => 'SLA', 'Class:lnkContractToSLA/Attribute:sla_id+' => '', 'Class:lnkContractToSLA/Attribute:sla_name' => 'SLA', 'Class:lnkContractToSLA/Attribute:sla_name+' => '', 'Class:lnkContractToSLA/Attribute:coverage' => 'Service Hours', 'Class:lnkContractToSLA/Attribute:coverage+' => '', )); // // Class: lnkContractToDoc // Dict::Add('EN US', 'English', 'English', array( 'Class:lnkContractToDoc' => 'Contract/Doc', 'Class:lnkContractToDoc+' => '', 'Class:lnkContractToDoc/Attribute:contract_id' => 'Contract', 'Class:lnkContractToDoc/Attribute:contract_id+' => '', 'Class:lnkContractToDoc/Attribute:contract_name' => 'Contract', 'Class:lnkContractToDoc/Attribute:contract_name+' => '', 'Class:lnkContractToDoc/Attribute:document_id' => 'Document', 'Class:lnkContractToDoc/Attribute:document_id+' => '', 'Class:lnkContractToDoc/Attribute:document_name' => 'Document', 'Class:lnkContractToDoc/Attribute:document_name+' => '', 'Class:lnkContractToDoc/Attribute:document_type' => 'Document type', 'Class:lnkContractToDoc/Attribute:document_type+' => '', 'Class:lnkContractToDoc/Attribute:document_status' => 'Document status', 'Class:lnkContractToDoc/Attribute:document_status+' => '', )); // // Class: lnkContractToContact // Dict::Add('EN US', 'English', 'English', array( 'Class:lnkContractToContact' => 'Contract/Contact', 'Class:lnkContractToContact+' => '', 'Class:lnkContractToContact/Attribute:contract_id' => 'Contract', 'Class:lnkContractToContact/Attribute:contract_id+' => '', 'Class:lnkContractToContact/Attribute:contract_name' => 'Contract', 'Class:lnkContractToContact/Attribute:contract_name+' => '', 'Class:lnkContractToContact/Attribute:contact_id' => 'Contact', 'Class:lnkContractToContact/Attribute:contact_id+' => '', 'Class:lnkContractToContact/Attribute:contact_name' => 'Contact', 'Class:lnkContractToContact/Attribute:contact_name+' => '', 'Class:lnkContractToContact/Attribute:contact_email' => 'Contact email', 'Class:lnkContractToContact/Attribute:contact_email+' => '', 'Class:lnkContractToContact/Attribute:role' => 'Role', 'Class:lnkContractToContact/Attribute:role+' => '', )); // // Class: lnkContractToCI // Dict::Add('EN US', 'English', 'English', array( 'Class:lnkContractToCI' => 'Contract/CI', 'Class:lnkContractToCI+' => '', 'Class:lnkContractToCI/Attribute:contract_id' => 'Contract', 'Class:lnkContractToCI/Attribute:contract_id+' => '', 'Class:lnkContractToCI/Attribute:contract_name' => 'Contract', 'Class:lnkContractToCI/Attribute:contract_name+' => '', 'Class:lnkContractToCI/Attribute:ci_id' => 'CI', 'Class:lnkContractToCI/Attribute:ci_id+' => '', 'Class:lnkContractToCI/Attribute:ci_name' => 'CI', 'Class:lnkContractToCI/Attribute:ci_name+' => '', 'Class:lnkContractToCI/Attribute:ci_status' => 'CI status', 'Class:lnkContractToCI/Attribute:ci_status+' => '', )); // // Class: Service // Dict::Add('EN US', 'English', 'English', array( 'Class:Service' => 'Service', 'Class:Service+' => '', 'Class:Service/Attribute:org_id' => 'Provider', 'Class:Service/Attribute:org_id+' => '', 'Class:Service/Attribute:provider_name' => 'Provider', 'Class:Service/Attribute:provider_name+' => '', 'Class:Service/Attribute:name' => 'Name', 'Class:Service/Attribute:name+' => '', 'Class:Service/Attribute:description' => 'Description', 'Class:Service/Attribute:description+' => '', 'Class:Service/Attribute:type' => 'Type', 'Class:Service/Attribute:type+' => '', 'Class:Service/Attribute:type/Value:IncidentManagement' => 'Incident Management', 'Class:Service/Attribute:type/Value:IncidentManagement+' => 'Incident Management', 'Class:Service/Attribute:type/Value:RequestManagement' => 'Request Management', 'Class:Service/Attribute:type/Value:RequestManagement+' => 'Request Management', 'Class:Service/Attribute:status' => 'Status', 'Class:Service/Attribute:status+' => '', 'Class:Service/Attribute:status/Value:design' => 'Design', 'Class:Service/Attribute:status/Value:design+' => '', 'Class:Service/Attribute:status/Value:obsolete' => 'Obsolete', 'Class:Service/Attribute:status/Value:obsolete+' => '', 'Class:Service/Attribute:status/Value:production' => 'Production', 'Class:Service/Attribute:status/Value:production+' => '', 'Class:Service/Attribute:subcategory_list' => 'Service subcategories', 'Class:Service/Attribute:subcategory_list+' => '', 'Class:Service/Attribute:sla_list' => 'SLAs', 'Class:Service/Attribute:sla_list+' => '', 'Class:Service/Attribute:document_list' => 'Documents', 'Class:Service/Attribute:document_list+' => 'Documents attached to the service', 'Class:Service/Attribute:contact_list' => 'Contacts', 'Class:Service/Attribute:contact_list+' => 'Contacts having a role for this service', 'Class:Service/Tab:Related_Contracts' => 'Related Contracts', 'Class:Service/Tab:Related_Contracts+' => 'Contracts signed for this service', )); // // Class: ServiceSubcategory // Dict::Add('EN US', 'English', 'English', array( 'Class:ServiceSubcategory' => 'Service Subcategory', 'Class:ServiceSubcategory+' => '', 'Class:ServiceSubcategory/Attribute:name' => 'Name', 'Class:ServiceSubcategory/Attribute:name+' => '', 'Class:ServiceSubcategory/Attribute:description' => 'Description', 'Class:ServiceSubcategory/Attribute:description+' => '', 'Class:ServiceSubcategory/Attribute:service_id' => 'Service', 'Class:ServiceSubcategory/Attribute:service_id+' => '', 'Class:ServiceSubcategory/Attribute:service_name' => 'Service', 'Class:ServiceSubcategory/Attribute:service_name+' => '', )); // // Class: SLA // Dict::Add('EN US', 'English', 'English', array( 'Class:SLA' => 'SLA', 'Class:SLA+' => '', 'Class:SLA/Attribute:name' => 'Name', 'Class:SLA/Attribute:name+' => '', 'Class:SLA/Attribute:service_id' => 'Service', 'Class:SLA/Attribute:service_id+' => '', 'Class:SLA/Attribute:service_name' => 'Service', 'Class:SLA/Attribute:service_name+' => '', 'Class:SLA/Attribute:slt_list' => 'SLTs', 'Class:SLA/Attribute:slt_list+' => 'List Service Level Thresholds', )); // // Class: SLT // Dict::Add('EN US', 'English', 'English', array( 'Class:SLT' => 'SLT', 'Class:SLT+' => '', 'Class:SLT/Attribute:name' => 'Name', 'Class:SLT/Attribute:name+' => '', 'Class:SLT/Attribute:metric' => 'Metric', 'Class:SLT/Attribute:metric+' => '', 'Class:SLT/Attribute:metric/Value:TTO' => 'TTO', 'Class:SLT/Attribute:metric/Value:TTO+' => 'TTO', 'Class:SLT/Attribute:metric/Value:TTR' => 'TTR', 'Class:SLT/Attribute:metric/Value:TTR+' => 'TTR', 'Class:SLT/Attribute:ticket_priority' => 'Ticket priority', 'Class:SLT/Attribute:ticket_priority+' => '', 'Class:SLT/Attribute:ticket_priority/Value:1' => '1', 'Class:SLT/Attribute:ticket_priority/Value:1+' => '1', 'Class:SLT/Attribute:ticket_priority/Value:2' => '2', 'Class:SLT/Attribute:ticket_priority/Value:2+' => '2', 'Class:SLT/Attribute:ticket_priority/Value:3' => '3', 'Class:SLT/Attribute:ticket_priority/Value:3+' => '3', 'Class:SLT/Attribute:value' => 'Value', 'Class:SLT/Attribute:value+' => '', 'Class:SLT/Attribute:value_unit' => 'Unit', 'Class:SLT/Attribute:value_unit+' => '', 'Class:SLT/Attribute:value_unit/Value:days' => 'days', 'Class:SLT/Attribute:value_unit/Value:days+' => 'days', 'Class:SLT/Attribute:value_unit/Value:hours' => 'hours', 'Class:SLT/Attribute:value_unit/Value:hours+' => 'hours', 'Class:SLT/Attribute:value_unit/Value:minutes' => 'minutes', 'Class:SLT/Attribute:value_unit/Value:minutes+' => 'minutes', 'Class:SLT/Attribute:sla_list' => 'SLAs', 'Class:SLT/Attribute:sla_list+' => 'SLAs using the SLT', )); // // Class: lnkSLTToSLA // Dict::Add('EN US', 'English', 'English', array( 'Class:lnkSLTToSLA' => 'SLT/SLA', 'Class:lnkSLTToSLA+' => '', 'Class:lnkSLTToSLA/Attribute:sla_id' => 'SLA', 'Class:lnkSLTToSLA/Attribute:sla_id+' => '', 'Class:lnkSLTToSLA/Attribute:sla_name' => 'SLA', 'Class:lnkSLTToSLA/Attribute:sla_name+' => '', 'Class:lnkSLTToSLA/Attribute:slt_id' => 'SLT', 'Class:lnkSLTToSLA/Attribute:slt_id+' => '', 'Class:lnkSLTToSLA/Attribute:slt_name' => 'SLT', 'Class:lnkSLTToSLA/Attribute:slt_name+' => '', 'Class:lnkSLTToSLA/Attribute:slt_metric' => 'Metric', 'Class:lnkSLTToSLA/Attribute:slt_metric+' => '', 'Class:lnkSLTToSLA/Attribute:slt_ticket_priority' => 'Ticket priority', 'Class:lnkSLTToSLA/Attribute:slt_ticket_priority+' => '', 'Class:lnkSLTToSLA/Attribute:slt_value' => 'Value', 'Class:lnkSLTToSLA/Attribute:slt_value+' => '', 'Class:lnkSLTToSLA/Attribute:slt_value_unit' => 'Unit', 'Class:lnkSLTToSLA/Attribute:slt_value_unit+' => '', )); // // Class: lnkServiceToDoc // Dict::Add('EN US', 'English', 'English', array( 'Class:lnkServiceToDoc' => 'Service/Doc', 'Class:lnkServiceToDoc+' => '', 'Class:lnkServiceToDoc/Attribute:service_id' => 'Service', 'Class:lnkServiceToDoc/Attribute:service_id+' => '', 'Class:lnkServiceToDoc/Attribute:service_name' => 'Service', 'Class:lnkServiceToDoc/Attribute:service_name+' => '', 'Class:lnkServiceToDoc/Attribute:document_id' => 'Document', 'Class:lnkServiceToDoc/Attribute:document_id+' => '', 'Class:lnkServiceToDoc/Attribute:document_name' => 'Document', 'Class:lnkServiceToDoc/Attribute:document_name+' => '', 'Class:lnkServiceToDoc/Attribute:document_type' => 'Document type', 'Class:lnkServiceToDoc/Attribute:document_type+' => '', 'Class:lnkServiceToDoc/Attribute:document_status' => 'Document status', 'Class:lnkServiceToDoc/Attribute:document_status+' => '', )); // // Class: lnkServiceToContact // Dict::Add('EN US', 'English', 'English', array( 'Class:lnkServiceToContact' => 'Service/Contact', 'Class:lnkServiceToContact+' => '', 'Class:lnkServiceToContact/Attribute:service_id' => 'Service', 'Class:lnkServiceToContact/Attribute:service_id+' => '', 'Class:lnkServiceToContact/Attribute:service_name' => 'Service', 'Class:lnkServiceToContact/Attribute:service_name+' => '', 'Class:lnkServiceToContact/Attribute:contact_id' => 'Contact', 'Class:lnkServiceToContact/Attribute:contact_id+' => '', 'Class:lnkServiceToContact/Attribute:contact_name' => 'Contact', 'Class:lnkServiceToContact/Attribute:contact_name+' => '', 'Class:lnkServiceToContact/Attribute:contact_email' => 'Contact email', 'Class:lnkServiceToContact/Attribute:contact_email+' => '', 'Class:lnkServiceToContact/Attribute:role' => 'Role', 'Class:lnkServiceToContact/Attribute:role+' => '', )); // // Class: lnkServiceToCI // Dict::Add('EN US', 'English', 'English', array( 'Class:lnkServiceToCI' => 'Service/CI', 'Class:lnkServiceToCI+' => '', 'Class:lnkServiceToCI/Attribute:service_id' => 'Service', 'Class:lnkServiceToCI/Attribute:service_id+' => '', 'Class:lnkServiceToCI/Attribute:service_name' => 'Service', 'Class:lnkServiceToCI/Attribute:service_name+' => '', 'Class:lnkServiceToCI/Attribute:ci_id' => 'CI', 'Class:lnkServiceToCI/Attribute:ci_id+' => '', 'Class:lnkServiceToCI/Attribute:ci_name' => 'CI', 'Class:lnkServiceToCI/Attribute:ci_name+' => '', 'Class:lnkServiceToCI/Attribute:ci_status' => 'CI status', 'Class:lnkServiceToCI/Attribute:ci_status+' => '', )); ?>