Prerequisites: iTop requires - A web server running PHP 5.2.0 or higher, with PCRE, SESSION, php-xml, mysql, iconv, simplexml, hash, json and soap support. If you wish to use LDAP authentication, then LDAP support must be enabled in PHP. - A connection to MySQL 5.0 or higher database Web browser support: iTop is developed using FireFox 3.x+ and tested with IE 8+, Safari 5+ and Chrome. Installation: 1. Unzip the distribution (be sure to unzip the subdirectories) and copy the content of the "web" directory in your webserver's document root. If you don't have direct access to the web server's file system, put the files in a directory on your local machine and transfer the content of the directory on your web server using, for example, ftp. 2. Ensure that all the scripts have the appropriate owner (if PHP is running in safe mode, having some scripts with an owner different from the owner of other scripts will be a problem). Check the access rights on the files/folders: the setup needs to have write access either to the whole directory where iTop is installed or to the following subdirectories (create them if needed) - conf - data - env-production - log 3. Open the main iTop directory in your web browser. iTop should then display the setup instructions on screen.