ITSSTOOLS/business/templates/ticket.html

<div class="page_header">
	<itopblock blockclass="MenuBlock" type="popup" encoding="text/oql" label="Actions">SELECT $class$ WHERE id = $id$</itopblock>
	<h1>$class_name$: <span class="hilite">$name$</span></h1>
	<itopblock blockclass="HistoryBlock" type="toggle" encoding="text/oql">SELECT CMDBChangeOp WHERE objkey = $id$ AND objclass = '$class$'</itopblock>
</div>
<img src="../images/messagebox_warning.png" style="margin-top:-10px; margin-right:10px; float:right">
<itopblock blockclass="DisplayBlock" asynchronous="false" type="bare_details" encoding="text/oql">SELECT $class$ WHERE id = $id$</itopblock>
<itoptabs>
	<itoptab name="Impacted_Infrastructures">
		<itopblock blockclass="DisplayBlock" type="list" link_attr="ticket_id" object_id="$id$" target_attr="infra_id" encoding="text/oql">SELECT lnkInfraTicket WHERE ticket_id = $id$</itopblock>
	</itoptab>
	<itoptab name="Related_Incidents">
		<itopblock blockclass="DisplayBlock" type="links" link_attr="ticket_id" object_id="$id$" target_attr="rel_ticket_id" encoding="text/oql">SELECT lnkRelatedTicket WHERE ticket_id = $id$</itopblock>
	</itoptab>
	<itoptab name="Contacts_to_Notify">
		<itopblock blockclass="DisplayBlock" type="list" link_attr="ticket_id" object_id="$id$" target_attr="contact_id" encoding="text/oql">SELECT lnkContactTicket WHERE ticket_id = $id$</itopblock>
	</itoptab>
	<itoptab name="Email_Notifications">
		<itopblock blockclass="DisplayBlock" type="list" parameters="menu:0;" encoding="text/oql">SELECT EventNotificationEmail AS Ev JOIN TriggerOnObject AS T ON Ev.trigger_id = T.id WHERE T.target_class = 'bizIncidentTicket' AND Ev.object_id = $id$</itopblock>
	</itoptab>


</itoptabs>
<br style="clear:both"/>