model.itop-change-mgmt.php 32 KB

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  1. <?php
  2. // Copyright (C) 2010 Combodo SARL
  3. //
  4. // This program is free software; you can redistribute it and/or modify
  5. // it under the terms of the GNU General Public License as published by
  6. // the Free Software Foundation; version 3 of the License.
  7. //
  8. // This program is distributed in the hope that it will be useful,
  9. // but WITHOUT ANY WARRANTY; without even the implied warranty of
  10. // MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the
  11. // GNU General Public License for more details.
  12. //
  13. // You should have received a copy of the GNU General Public License
  14. // along with this program; if not, write to the Free Software
  15. // Foundation, Inc., 59 Temple Place, Suite 330, Boston, MA 02111-1307 USA
  16. /**
  17. * Persistent classes for a CMDB
  18. *
  19. * @author Erwan Taloc <erwan.taloc@combodo.com>
  20. * @author Romain Quetiez <romain.quetiez@combodo.com>
  21. * @author Denis Flaven <denis.flaven@combodo.com>
  22. * @license http://www.opensource.org/licenses/gpl-3.0.html LGPL
  23. */
  24. abstract class Change extends Ticket
  25. {
  26. public static function Init()
  27. {
  28. $aParams = array
  29. (
  30. "category" => "bizmodel,searchable,changemgmt",
  31. "key_type" => "autoincrement",
  32. "name_attcode" => "ref",
  33. "state_attcode" => "status",
  34. "reconc_keys" => array("ref"),
  35. "db_table" => "change",
  36. "db_key_field" => "id",
  37. "db_finalclass_field" => "",
  38. "display_template" => "",
  39. );
  40. MetaModel::Init_Params($aParams);
  41. MetaModel::Init_InheritAttributes();
  42. MetaModel::Init_AddAttribute(new AttributeEnum("status", array("allowed_values"=>new ValueSetEnum('approved,assigned,closed,implemented,monitored,new,notapproved,plannedscheduled,rejected,validated'), "sql"=>"status", "default_value"=>"new", "is_null_allowed"=>true, "depends_on"=>array())));
  43. MetaModel::Init_AddAttribute(new AttributeString("reason", array("allowed_values"=>null, "sql"=>"reason", "default_value"=>"", "is_null_allowed"=>true, "depends_on"=>array())));
  44. MetaModel::Init_AddAttribute(new AttributeExternalKey("requestor_id", array("targetclass"=>"Person", "jointype"=>null, "allowed_values"=>new ValueSetObjects('SELECT Person AS p WHERE p.org_id = :this->org_id'), "sql"=>"requestor_id", "is_null_allowed"=>true, "on_target_delete"=>DEL_MANUAL, "depends_on"=>array("org_id"))));
  45. MetaModel::Init_AddAttribute(new AttributeExternalField("requestor_email", array("allowed_values"=>null, "extkey_attcode"=>"requestor_id", "target_attcode"=>"email", "is_null_allowed"=>true, "depends_on"=>array())));
  46. MetaModel::Init_AddAttribute(new AttributeExternalKey("org_id", array("targetclass"=>"Organization", "jointype"=>null, "allowed_values"=>null, "sql"=>"org_id", "is_null_allowed"=>false, "on_target_delete"=>DEL_AUTO, "depends_on"=>array())));
  47. MetaModel::Init_AddAttribute(new AttributeExternalField("org_name", array("allowed_values"=>null, "extkey_attcode"=>"org_id", "target_attcode"=>"name", "is_null_allowed"=>true, "depends_on"=>array())));
  48. MetaModel::Init_AddAttribute(new AttributeExternalKey("workgroup_id", array("targetclass"=>"Team", "jointype"=>null, "allowed_values"=>null, "sql"=>"workgroup_id", "is_null_allowed"=>true, "on_target_delete"=>DEL_MANUAL, "depends_on"=>array())));
  49. MetaModel::Init_AddAttribute(new AttributeExternalField("workgroup_name", array("allowed_values"=>null, "extkey_attcode"=>"workgroup_id", "target_attcode"=>"name", "is_null_allowed"=>true, "depends_on"=>array())));
  50. MetaModel::Init_AddAttribute(new AttributeDateTime("creation_date", array("allowed_values"=>null, "sql"=>"creation_date", "default_value"=>null, "is_null_allowed"=>true, "depends_on"=>array())));
  51. MetaModel::Init_AddAttribute(new AttributeDateTime("last_update", array("allowed_values"=>null, "sql"=>"last_update", "default_value"=>null, "is_null_allowed"=>true, "depends_on"=>array())));
  52. MetaModel::Init_AddAttribute(new AttributeDateTime("start_date", array("allowed_values"=>null, "sql"=>"start_date", "default_value"=>null, "is_null_allowed"=>true, "depends_on"=>array())));
  53. MetaModel::Init_AddAttribute(new AttributeDateTime("end_date", array("allowed_values"=>null, "sql"=>"end_date", "default_value"=>null, "is_null_allowed"=>true, "depends_on"=>array())));
  54. MetaModel::Init_AddAttribute(new AttributeDateTime("close_date", array("allowed_values"=>null, "sql"=>"close_date", "default_value"=>null, "is_null_allowed"=>true, "depends_on"=>array())));
  55. MetaModel::Init_AddAttribute(new AttributeString("impact", array("allowed_values"=>null, "sql"=>"impact", "default_value"=>"", "is_null_allowed"=>true, "depends_on"=>array())));
  56. MetaModel::Init_AddAttribute(new AttributeExternalKey("agent_id", array("targetclass"=>"Person", "jointype"=>null, "allowed_values"=>new ValueSetObjects('SELECT Person AS p JOIN lnkTeamToContact AS l ON l.contact_id=p.id JOIN Team AS t ON l.team_id=t.id WHERE t.id = :this->workgroup_id'), "sql"=>"agent_id", "is_null_allowed"=>true, "on_target_delete"=>DEL_MANUAL, "depends_on"=>array("workgroup_id"))));
  57. MetaModel::Init_AddAttribute(new AttributeExternalField("agent_name", array("allowed_values"=>null, "extkey_attcode"=>"agent_id", "target_attcode"=>"name", "is_null_allowed"=>true, "depends_on"=>array())));
  58. MetaModel::Init_AddAttribute(new AttributeExternalField("agent_email", array("allowed_values"=>null, "extkey_attcode"=>"agent_id", "target_attcode"=>"email", "is_null_allowed"=>true, "depends_on"=>array())));
  59. MetaModel::Init_AddAttribute(new AttributeExternalKey("supervisor_group_id", array("targetclass"=>"Team", "jointype"=>null, "allowed_values"=>null, "sql"=>"supervisor_group_id", "is_null_allowed"=>true, "on_target_delete"=>DEL_MANUAL, "depends_on"=>array())));
  60. MetaModel::Init_AddAttribute(new AttributeExternalField("supervisor_group_name", array("allowed_values"=>null, "extkey_attcode"=>"supervisor_group_id", "target_attcode"=>"name", "is_null_allowed"=>true, "depends_on"=>array())));
  61. MetaModel::Init_AddAttribute(new AttributeExternalKey("supervisor_id", array("targetclass"=>"Person", "jointype"=>null, "allowed_values"=>new ValueSetObjects('SELECT Person AS p JOIN lnkTeamToContact AS l ON l.contact_id=p.id JOIN Team AS t ON l.team_id=t.id WHERE t.id = :this->supervisor_group_id'), "sql"=>"supervisor_id", "is_null_allowed"=>true, "on_target_delete"=>DEL_MANUAL, "depends_on"=>array("supervisor_group_id"))));
  62. MetaModel::Init_AddAttribute(new AttributeExternalField("supervisor_email", array("allowed_values"=>null, "extkey_attcode"=>"supervisor_id", "target_attcode"=>"email", "is_null_allowed"=>true, "depends_on"=>array())));
  63. MetaModel::Init_AddAttribute(new AttributeExternalKey("manager_group_id", array("targetclass"=>"Team", "jointype"=>null, "allowed_values"=>null, "sql"=>"manager_group_id", "is_null_allowed"=>true, "on_target_delete"=>DEL_MANUAL, "depends_on"=>array())));
  64. MetaModel::Init_AddAttribute(new AttributeExternalField("manager_group_name", array("allowed_values"=>null, "extkey_attcode"=>"manager_group_id", "target_attcode"=>"name", "is_null_allowed"=>true, "depends_on"=>array())));
  65. MetaModel::Init_AddAttribute(new AttributeExternalKey("manager_id", array("targetclass"=>"Person", "jointype"=>null, "allowed_values"=>new ValueSetObjects('SELECT Person AS p JOIN lnkTeamToContact AS l ON l.contact_id=p.id JOIN Team AS t ON l.team_id=t.id WHERE t.id = :this->manager_group_id'), "sql"=>"manager_id", "is_null_allowed"=>true, "on_target_delete"=>DEL_MANUAL, "depends_on"=>array("manager_group_id"))));
  66. MetaModel::Init_AddAttribute(new AttributeExternalField("manager_email", array("allowed_values"=>null, "extkey_attcode"=>"manager_id", "target_attcode"=>"email", "is_null_allowed"=>true, "depends_on"=>array())));
  67. MetaModel::Init_AddAttribute(new AttributeEnum("outage", array("allowed_values"=>new ValueSetEnum('yes,no'), "sql"=>"outage", "default_value"=>"no", "is_null_allowed"=>false, "depends_on"=>array())));
  68. MetaModel::Init_AddAttribute(new AttributeText("change_request", array("allowed_values"=>null, "sql"=>"change_request", "default_value"=>"", "is_null_allowed"=>true, "depends_on"=>array())));
  69. MetaModel::Init_AddAttribute(new AttributeText("fallback", array("allowed_values"=>null, "sql"=>"fallback", "default_value"=>"", "is_null_allowed"=>true, "depends_on"=>array())));
  70. MetaModel::Init_SetZListItems('details', array('title', 'ticket_log', 'start_date', 'document_list', 'ci_list', 'contact_list', 'status', 'reason', 'requestor_id', 'org_id', 'workgroup_id', 'creation_date', 'last_update', 'end_date', 'close_date', 'impact', 'agent_id', 'agent_email', 'supervisor_group_id', 'supervisor_id', 'manager_group_id', 'manager_id', 'outage', 'change_request', 'fallback'));
  71. MetaModel::Init_SetZListItems('advanced_search', array('finalclass', 'ref', 'title', 'start_date', 'status', 'reason', 'requestor_id', 'org_id', 'workgroup_id', 'creation_date', 'last_update', 'end_date', 'close_date', 'impact', 'agent_id', 'agent_email', 'supervisor_group_id', 'supervisor_id', 'manager_group_id', 'manager_id', 'outage', 'change_request', 'fallback'));
  72. MetaModel::Init_SetZListItems('standard_search', array('finalclass', 'ref', 'title', 'start_date', 'status', 'reason', 'requestor_id', 'org_id', 'workgroup_id', 'creation_date', 'last_update', 'end_date', 'close_date', 'impact', 'agent_id', 'agent_email', 'supervisor_group_id', 'supervisor_id', 'manager_group_id', 'manager_id', 'outage', 'change_request', 'fallback'));
  73. MetaModel::Init_SetZListItems('list', array('finalclass', 'title', 'start_date', 'status'));
  74. MetaModel::Init_DefineState(
  75. "new",
  76. array(
  77. "attribute_inherit" => null,
  78. "attribute_list" => array(
  79. 'start_date' => OPT_ATT_HIDDEN,
  80. 'ticket_log' => OPT_ATT_HIDDEN,
  81. 'impact' => OPT_ATT_HIDDEN,
  82. 'outage' => OPT_ATT_HIDDEN,
  83. 'fallback' => OPT_ATT_HIDDEN,
  84. 'ref' => OPT_ATT_READONLY,
  85. 'requestor_id' => OPT_ATT_MANDATORY,
  86. 'title' => OPT_ATT_MANDATORY,
  87. 'reason' => OPT_ATT_MANDATORY,
  88. 'workgroup_id' => OPT_ATT_HIDDEN,
  89. 'creation_date' => OPT_ATT_READONLY,
  90. 'last_update' => OPT_ATT_READONLY,
  91. 'end_date' => OPT_ATT_HIDDEN,
  92. 'close_date' => OPT_ATT_HIDDEN,
  93. 'agent_id' => OPT_ATT_HIDDEN,
  94. 'agent_email' => OPT_ATT_HIDDEN,
  95. 'supervisor_group_id' => OPT_ATT_HIDDEN,
  96. 'supervisor_id' => OPT_ATT_HIDDEN,
  97. 'manager_group_id' => OPT_ATT_HIDDEN,
  98. 'manager_id' => OPT_ATT_HIDDEN,
  99. ),
  100. )
  101. );
  102. MetaModel::Init_DefineState(
  103. "validated",
  104. array(
  105. "attribute_inherit" => 'new',
  106. "attribute_list" => array(
  107. 'title' => OPT_ATT_READONLY,
  108. 'reason' => OPT_ATT_READONLY,
  109. 'workgroup_id' => OPT_ATT_MANDATORY,
  110. 'supervisor_group_id' => OPT_ATT_MANDATORY,
  111. 'manager_group_id' => OPT_ATT_MANDATORY,
  112. 'change_request' => OPT_ATT_READONLY,
  113. ),
  114. )
  115. );
  116. MetaModel::Init_DefineState(
  117. "rejected",
  118. array(
  119. "attribute_inherit" => 'new',
  120. "attribute_list" => array(
  121. ),
  122. )
  123. );
  124. MetaModel::Init_DefineState(
  125. "assigned",
  126. array(
  127. "attribute_inherit" => 'validated',
  128. "attribute_list" => array(
  129. 'workgroup_id' => OPT_ATT_MANDATORY,
  130. 'agent_id' => OPT_ATT_MUSTCHANGE,
  131. 'supervisor_id' => OPT_ATT_MUSTCHANGE,
  132. 'manager_id' => OPT_ATT_MUSTCHANGE,
  133. ),
  134. )
  135. );
  136. MetaModel::Init_DefineState(
  137. "plannedscheduled",
  138. array(
  139. "attribute_inherit" => 'assigned',
  140. "attribute_list" => array(
  141. 'ticket_log' => OPT_ATT_MANDATORY,
  142. 'requestor_id' => OPT_ATT_READONLY,
  143. 'org_id' => OPT_ATT_READONLY,
  144. 'workgroup_id' => OPT_ATT_READONLY,
  145. 'start_date' => OPT_ATT_MANDATORY,
  146. 'end_date' => OPT_ATT_MANDATORY,
  147. 'impact' => OPT_ATT_MANDATORY,
  148. 'agent_id' => OPT_ATT_MANDATORY,
  149. 'supervisor_group_id' => OPT_ATT_MANDATORY,
  150. 'supervisor_id' => OPT_ATT_MANDATORY,
  151. 'manager_group_id' => OPT_ATT_MANDATORY,
  152. 'manager_id' => OPT_ATT_MANDATORY,
  153. 'fallback' => OPT_ATT_MANDATORY,
  154. ),
  155. )
  156. );
  157. MetaModel::Init_DefineState(
  158. "approved",
  159. array(
  160. "attribute_inherit" => 'plannedscheduled',
  161. "attribute_list" => array(
  162. 'start_date' => OPT_ATT_READONLY,
  163. 'end_date' => OPT_ATT_MANDATORY,
  164. 'impact' => OPT_ATT_READONLY,
  165. 'supervisor_group_id' => OPT_ATT_READONLY,
  166. 'supervisor_id' => OPT_ATT_READONLY,
  167. 'manager_group_id' => OPT_ATT_READONLY,
  168. 'manager_id' => OPT_ATT_READONLY,
  169. 'outage' => OPT_ATT_READONLY,
  170. ),
  171. )
  172. );
  173. MetaModel::Init_DefineState(
  174. "notapproved",
  175. array(
  176. "attribute_inherit" => 'plannedscheduled',
  177. "attribute_list" => array(
  178. 'impact' => OPT_ATT_READONLY,
  179. 'supervisor_group_id' => OPT_ATT_READONLY,
  180. 'supervisor_id' => OPT_ATT_READONLY,
  181. 'manager_group_id' => OPT_ATT_READONLY,
  182. 'manager_id' => OPT_ATT_READONLY,
  183. ),
  184. )
  185. );
  186. MetaModel::Init_DefineState(
  187. "implemented",
  188. array(
  189. "attribute_inherit" => 'approved',
  190. "attribute_list" => array(
  191. ),
  192. )
  193. );
  194. MetaModel::Init_DefineState(
  195. "monitored",
  196. array(
  197. "attribute_inherit" => 'implemented',
  198. "attribute_list" => array(
  199. 'end_date' => OPT_ATT_READONLY,
  200. 'agent_id' => OPT_ATT_READONLY,
  201. 'change_request' => OPT_ATT_READONLY,
  202. 'fallback' => OPT_ATT_READONLY,
  203. ),
  204. )
  205. );
  206. MetaModel::Init_DefineState(
  207. "closed",
  208. array(
  209. "attribute_inherit" => 'monitored',
  210. "attribute_list" => array(
  211. 'ticket_log' => OPT_ATT_READONLY,
  212. 'close_date' => OPT_ATT_READONLY,
  213. ),
  214. )
  215. );
  216. MetaModel::Init_DefineStimulus(new StimulusUserAction("ev_validate", array()));
  217. MetaModel::Init_DefineStimulus(new StimulusUserAction("ev_reject", array()));
  218. MetaModel::Init_DefineStimulus(new StimulusUserAction("ev_assign", array()));
  219. MetaModel::Init_DefineStimulus(new StimulusUserAction("ev_reopen", array()));
  220. MetaModel::Init_DefineStimulus(new StimulusUserAction("ev_plan", array()));
  221. MetaModel::Init_DefineStimulus(new StimulusUserAction("ev_approve", array()));
  222. MetaModel::Init_DefineStimulus(new StimulusUserAction("ev_replan", array()));
  223. MetaModel::Init_DefineStimulus(new StimulusUserAction("ev_notapprove", array()));
  224. MetaModel::Init_DefineStimulus(new StimulusUserAction("ev_implement", array()));
  225. MetaModel::Init_DefineStimulus(new StimulusUserAction("ev_monitor", array()));
  226. MetaModel::Init_DefineStimulus(new StimulusUserAction("ev_finish", array()));
  227. }
  228. public function SetClosureDate($sStimulusCode)
  229. {
  230. $this->Set('close_date', time());
  231. return true;
  232. }
  233. protected function OnInsert()
  234. {
  235. $this->Set('creation_date', time());
  236. $this->Set('last_update', time());
  237. }
  238. protected function OnUpdate()
  239. {
  240. $this->Set('last_update', time());
  241. }
  242. public function ComputeValues()
  243. {
  244. $iKey = $this->GetKey();
  245. if ($iKey < 0)
  246. {
  247. // Object not yet in the Database
  248. $iKey = MetaModel::GetNextKey(get_class($this));
  249. }
  250. $sName = sprintf('C-%06d', $iKey);
  251. $this->Set('ref', $sName);
  252. }
  253. }
  254. class RoutineChange extends Change
  255. {
  256. public static function Init()
  257. {
  258. $aParams = array
  259. (
  260. "category" => "bizmodel,searchable,changemgmt",
  261. "key_type" => "autoincrement",
  262. "name_attcode" => "ref",
  263. "state_attcode" => "",
  264. "reconc_keys" => array("ref"),
  265. "db_table" => "change_routine",
  266. "db_key_field" => "id",
  267. "db_finalclass_field" => "",
  268. "display_template" => "",
  269. );
  270. MetaModel::Init_Params($aParams);
  271. MetaModel::Init_InheritAttributes();
  272. MetaModel::Init_InheritLifecycle();
  273. MetaModel::Init_SetZListItems('details', array('title', 'ticket_log', 'start_date', 'document_list', 'ci_list', 'contact_list', 'status', 'reason', 'requestor_id', 'org_id', 'workgroup_id', 'creation_date', 'last_update', 'end_date', 'close_date', 'impact', 'agent_id', 'agent_email', 'supervisor_group_id', 'supervisor_id', 'manager_group_id', 'manager_id', 'outage', 'change_request', 'fallback'));
  274. MetaModel::Init_SetZListItems('advanced_search', array('ref', 'title', 'start_date', 'status', 'reason', 'requestor_id', 'org_id', 'workgroup_id', 'creation_date', 'last_update', 'end_date', 'close_date', 'impact', 'agent_id', 'agent_email', 'supervisor_group_id', 'supervisor_id', 'manager_group_id', 'manager_id', 'outage', 'change_request', 'fallback'));
  275. MetaModel::Init_SetZListItems('standard_search', array('ref', 'title', 'start_date', 'status', 'reason', 'requestor_id', 'org_id', 'workgroup_id', 'creation_date', 'last_update', 'end_date', 'close_date', 'impact', 'agent_id', 'agent_email', 'supervisor_group_id', 'supervisor_id', 'manager_group_id', 'manager_id', 'outage', 'change_request', 'fallback'));
  276. MetaModel::Init_SetZListItems('list', array('title', 'start_date', 'status', 'requestor_id', 'org_id', 'workgroup_id', 'creation_date', 'last_update', 'end_date', 'close_date', 'impact', 'agent_id', 'agent_email', 'supervisor_group_id', 'supervisor_id', 'manager_group_id', 'manager_id', 'outage', 'change_request', 'fallback'));
  277. MetaModel::Init_DefineTransition("new", "ev_assign", array("target_state"=>"assigned", "actions"=>array(), "user_restriction"=>null));
  278. MetaModel::Init_DefineTransition("assigned", "ev_plan", array("target_state"=>"plannedscheduled", "actions"=>array(), "user_restriction"=>null));
  279. MetaModel::Init_DefineTransition("plannedscheduled", "ev_implement", array("target_state"=>"implemented", "actions"=>array(), "user_restriction"=>null));
  280. MetaModel::Init_DefineTransition("implemented", "ev_monitor", array("target_state"=>"monitored", "actions"=>array(), "user_restriction"=>null));
  281. MetaModel::Init_DefineTransition("implemented", "ev_finish", array("target_state"=>"closed", "actions"=>array('SetClosureDate'), "user_restriction"=>null));
  282. MetaModel::Init_DefineTransition("monitored", "ev_finish", array("target_state"=>"closed", "actions"=>array('SetClosureDate'), "user_restriction"=>null));
  283. }
  284. }
  285. abstract class ApprovedChange extends Change
  286. {
  287. public static function Init()
  288. {
  289. $aParams = array
  290. (
  291. "category" => "bizmodel,searchable,changemgmt",
  292. "key_type" => "autoincrement",
  293. "name_attcode" => "ref",
  294. "state_attcode" => "",
  295. "reconc_keys" => array("ref"),
  296. "db_table" => "change_approved",
  297. "db_key_field" => "id",
  298. "db_finalclass_field" => "",
  299. "display_template" => "",
  300. );
  301. MetaModel::Init_Params($aParams);
  302. MetaModel::Init_InheritAttributes();
  303. MetaModel::Init_InheritLifecycle();
  304. MetaModel::Init_AddAttribute(new AttributeDateTime("approval_date", array("allowed_values"=>null, "sql"=>"approval_date", "default_value"=>null, "is_null_allowed"=>true, "depends_on"=>array())));
  305. MetaModel::Init_AddAttribute(new AttributeString("approval_comment", array("allowed_values"=>null, "sql"=>"approval_comment", "default_value"=>"", "is_null_allowed"=>true, "depends_on"=>array())));
  306. MetaModel::Init_SetZListItems('details', array('title', 'ticket_log', 'start_date', 'document_list', 'ci_list', 'contact_list', 'status', 'reason', 'requestor_id', 'org_id', 'workgroup_id', 'creation_date', 'last_update', 'end_date', 'close_date', 'impact', 'agent_id', 'agent_email', 'supervisor_group_id', 'supervisor_id', 'manager_group_id', 'manager_id', 'outage', 'change_request', 'fallback', 'approval_date', 'approval_comment'));
  307. MetaModel::Init_SetZListItems('advanced_search', array('ref', 'title', 'start_date', 'status', 'reason', 'requestor_id', 'org_id', 'workgroup_id', 'creation_date', 'last_update', 'end_date', 'close_date', 'impact', 'agent_id', 'agent_email', 'supervisor_group_id', 'supervisor_id', 'manager_group_id', 'manager_id', 'outage', 'change_request', 'fallback', 'approval_date', 'approval_comment'));
  308. MetaModel::Init_SetZListItems('standard_search', array('ref', 'title', 'start_date', 'status', 'reason', 'requestor_id', 'org_id', 'workgroup_id', 'creation_date', 'last_update', 'end_date', 'close_date', 'impact', 'agent_id', 'agent_email', 'supervisor_group_id', 'supervisor_id', 'manager_group_id', 'manager_id', 'outage', 'change_request', 'fallback', 'approval_date', 'approval_comment'));
  309. MetaModel::Init_SetZListItems('list', array('title', 'start_date', 'status', 'requestor_id', 'org_id', 'workgroup_id', 'creation_date', 'last_update', 'end_date', 'close_date', 'impact', 'agent_id', 'agent_email', 'supervisor_group_id', 'supervisor_id', 'manager_group_id', 'manager_id', 'outage', 'change_request', 'fallback', 'approval_date', 'approval_comment'));
  310. MetaModel::Init_OverloadStateAttribute('new', 'approval_date', OPT_ATT_HIDDEN);
  311. MetaModel::Init_OverloadStateAttribute('new', 'approval_comment', OPT_ATT_HIDDEN);
  312. MetaModel::Init_OverloadStateAttribute('validated', 'approval_date', OPT_ATT_HIDDEN);
  313. MetaModel::Init_OverloadStateAttribute('validated', 'approval_comment', OPT_ATT_HIDDEN);
  314. MetaModel::Init_OverloadStateAttribute('rejected', 'approval_date', OPT_ATT_HIDDEN);
  315. MetaModel::Init_OverloadStateAttribute('rejected', 'approval_comment', OPT_ATT_HIDDEN);
  316. MetaModel::Init_OverloadStateAttribute('assigned', 'approval_date', OPT_ATT_HIDDEN);
  317. MetaModel::Init_OverloadStateAttribute('assigned', 'approval_comment', OPT_ATT_HIDDEN);
  318. MetaModel::Init_OverloadStateAttribute('plannedscheduled', 'approval_date', OPT_ATT_HIDDEN);
  319. MetaModel::Init_OverloadStateAttribute('plannedscheduled', 'approval_comment', OPT_ATT_HIDDEN);
  320. MetaModel::Init_OverloadStateAttribute('notapproved', 'approval_date', OPT_ATT_HIDDEN);
  321. MetaModel::Init_OverloadStateAttribute('notapproved', 'approval_comment', OPT_ATT_HIDDEN);
  322. MetaModel::Init_OverloadStateAttribute('approved', 'approval_date', OPT_ATT_MANDATORY);
  323. MetaModel::Init_OverloadStateAttribute('approved', 'approval_comment', OPT_ATT_MANDATORY);
  324. MetaModel::Init_OverloadStateAttribute('implemented', 'approval_date', OPT_ATT_READONLY);
  325. MetaModel::Init_OverloadStateAttribute('implemented', 'approval_comment', OPT_ATT_READONLY);
  326. MetaModel::Init_OverloadStateAttribute('monitored', 'approval_date', OPT_ATT_READONLY);
  327. MetaModel::Init_OverloadStateAttribute('monitored', 'approval_comment', OPT_ATT_READONLY);
  328. MetaModel::Init_OverloadStateAttribute('closed', 'approval_date', OPT_ATT_READONLY);
  329. MetaModel::Init_OverloadStateAttribute('closed', 'approval_comment', OPT_ATT_READONLY);
  330. }
  331. }
  332. class NormalChange extends ApprovedChange
  333. {
  334. public static function Init()
  335. {
  336. $aParams = array
  337. (
  338. "category" => "bizmodel,searchable,changemgmt",
  339. "key_type" => "autoincrement",
  340. "name_attcode" => "ref",
  341. "state_attcode" => "",
  342. "reconc_keys" => array("ref"),
  343. "db_table" => "change_normal",
  344. "db_key_field" => "id",
  345. "db_finalclass_field" => "",
  346. "display_template" => "",
  347. );
  348. MetaModel::Init_Params($aParams);
  349. MetaModel::Init_InheritAttributes();
  350. MetaModel::Init_InheritLifecycle();
  351. MetaModel::Init_AddAttribute(new AttributeDateTime("acceptance_date", array("allowed_values"=>null, "sql"=>"acceptance_date", "default_value"=>null, "is_null_allowed"=>true, "depends_on"=>array())));
  352. MetaModel::Init_AddAttribute(new AttributeString("acceptance_comment", array("allowed_values"=>null, "sql"=>"acceptance_comment", "default_value"=>"", "is_null_allowed"=>true, "depends_on"=>array())));
  353. MetaModel::Init_SetZListItems('details', array('title', 'ticket_log', 'start_date', 'document_list', 'ci_list', 'contact_list', 'status', 'reason', 'requestor_id', 'org_id', 'workgroup_id', 'creation_date', 'last_update', 'end_date', 'close_date', 'impact', 'agent_id', 'agent_email', 'supervisor_group_id', 'supervisor_id', 'manager_group_id', 'manager_id', 'outage', 'change_request', 'fallback', 'approval_date', 'approval_comment', 'acceptance_date', 'acceptance_comment'));
  354. MetaModel::Init_SetZListItems('advanced_search', array('ref', 'title', 'start_date', 'status', 'reason', 'requestor_id', 'org_id', 'workgroup_id', 'creation_date', 'last_update', 'end_date', 'close_date', 'impact', 'agent_id', 'agent_email', 'supervisor_group_id', 'supervisor_id', 'manager_group_id', 'manager_id', 'outage', 'change_request', 'fallback'));
  355. MetaModel::Init_SetZListItems('standard_search', array('ref', 'title', 'start_date', 'status', 'reason', 'requestor_id', 'org_id', 'workgroup_id', 'creation_date', 'last_update', 'end_date', 'close_date', 'impact', 'agent_id', 'agent_email', 'supervisor_group_id', 'supervisor_id', 'manager_group_id', 'manager_id', 'outage', 'change_request', 'fallback'));
  356. MetaModel::Init_SetZListItems('list', array('title', 'start_date', 'status', 'requestor_id', 'org_id', 'workgroup_id', 'creation_date', 'last_update', 'end_date', 'close_date', 'impact', 'agent_id', 'agent_email', 'supervisor_group_id', 'supervisor_id', 'manager_group_id', 'manager_id', 'outage', 'change_request', 'fallback'));
  357. MetaModel::Init_OverloadStateAttribute('new', 'acceptance_date', OPT_ATT_HIDDEN);
  358. MetaModel::Init_OverloadStateAttribute('new', 'acceptance_comment', OPT_ATT_HIDDEN);
  359. MetaModel::Init_OverloadStateAttribute('validated', 'acceptance_date', OPT_ATT_MANDATORY);
  360. MetaModel::Init_OverloadStateAttribute('validated', 'acceptance_comment', OPT_ATT_MANDATORY);
  361. MetaModel::Init_OverloadStateAttribute('rejected', 'acceptance_date', OPT_ATT_HIDDEN);
  362. MetaModel::Init_OverloadStateAttribute('rejected', 'acceptance_comment', OPT_ATT_HIDDEN);
  363. MetaModel::Init_OverloadStateAttribute('plannedschedule', 'acceptance_date', OPT_ATT_READONLY);
  364. MetaModel::Init_OverloadStateAttribute('plannedschedule', 'acceptance_comment', OPT_ATT_READONLY);
  365. MetaModel::Init_OverloadStateAttribute('approved', 'acceptance_date', OPT_ATT_READONLY);
  366. MetaModel::Init_OverloadStateAttribute('approved', 'acceptance_comment', OPT_ATT_READONLY);
  367. MetaModel::Init_OverloadStateAttribute('notapproved', 'acceptance_date', OPT_ATT_READONLY);
  368. MetaModel::Init_OverloadStateAttribute('notapproved', 'acceptance_comment', OPT_ATT_READONLY);
  369. MetaModel::Init_OverloadStateAttribute('implemented', 'acceptance_date', OPT_ATT_READONLY);
  370. MetaModel::Init_OverloadStateAttribute('implemented', 'acceptance_comment', OPT_ATT_READONLY);
  371. MetaModel::Init_OverloadStateAttribute('monitored', 'acceptance_date', OPT_ATT_READONLY);
  372. MetaModel::Init_OverloadStateAttribute('monitored', 'acceptance_comment', OPT_ATT_READONLY);
  373. MetaModel::Init_OverloadStateAttribute('closed', 'acceptance_date', OPT_ATT_READONLY);
  374. MetaModel::Init_OverloadStateAttribute('closed', 'acceptance_comment', OPT_ATT_READONLY);
  375. MetaModel::Init_DefineTransition("new", "ev_validate", array("target_state"=>"validated", "actions"=>array(), "user_restriction"=>null));
  376. MetaModel::Init_DefineTransition("new", "ev_reject", array("target_state"=>"rejected", "actions"=>array(), "user_restriction"=>null));
  377. MetaModel::Init_DefineTransition("rejected", "ev_reopen", array("target_state"=>"new", "actions"=>array(), "user_restriction"=>null));
  378. MetaModel::Init_DefineTransition("validated", "ev_assign", array("target_state"=>"assigned", "actions"=>array(), "user_restriction"=>null));
  379. MetaModel::Init_DefineTransition("assigned", "ev_plan", array("target_state"=>"plannedscheduled", "actions"=>array(), "user_restriction"=>null));
  380. MetaModel::Init_DefineTransition("plannedscheduled", "ev_approve", array("target_state"=>"approved", "actions"=>array(), "user_restriction"=>null));
  381. MetaModel::Init_DefineTransition("plannedscheduled", "ev_notapprove", array("target_state"=>"notapproved", "actions"=>array(), "user_restriction"=>null));
  382. MetaModel::Init_DefineTransition("notapproved", "ev_replan", array("target_state"=>"plannedscheduled", "actions"=>array(), "user_restriction"=>null));
  383. MetaModel::Init_DefineTransition("approved", "ev_implement", array("target_state"=>"implemented", "actions"=>array(), "user_restriction"=>null));
  384. MetaModel::Init_DefineTransition("implemented", "ev_monitor", array("target_state"=>"monitored", "actions"=>array(), "user_restriction"=>null));
  385. MetaModel::Init_DefineTransition("implemented", "ev_finish", array("target_state"=>"closed", "actions"=>array('SetClosureDate'), "user_restriction"=>null));
  386. MetaModel::Init_DefineTransition("monitored", "ev_finish", array("target_state"=>"closed", "actions"=>array('SetClosureDate'), "user_restriction"=>null));
  387. }
  388. }
  389. class EmergencyChange extends ApprovedChange
  390. {
  391. public static function Init()
  392. {
  393. $aParams = array
  394. (
  395. "category" => "bizmodel,searchable,changemgmt",
  396. "key_type" => "autoincrement",
  397. "name_attcode" => "ref",
  398. "state_attcode" => "",
  399. "reconc_keys" => array("ref"),
  400. "db_table" => "change_emergency",
  401. "db_key_field" => "id",
  402. "db_finalclass_field" => "",
  403. "display_template" => "",
  404. );
  405. MetaModel::Init_Params($aParams);
  406. MetaModel::Init_InheritAttributes();
  407. MetaModel::Init_InheritLifecycle();
  408. MetaModel::Init_SetZListItems('details', array('title', 'ticket_log', 'start_date', 'document_list', 'ci_list', 'contact_list', 'status', 'reason', 'requestor_id', 'org_id', 'workgroup_id', 'creation_date', 'last_update', 'end_date', 'close_date', 'impact', 'agent_id', 'agent_email', 'supervisor_group_id', 'supervisor_id', 'manager_group_id', 'manager_id', 'outage', 'change_request', 'fallback', 'approval_date', 'approval_comment'));
  409. MetaModel::Init_SetZListItems('advanced_search', array('ref', 'title', 'start_date', 'status', 'reason', 'requestor_id', 'org_id', 'workgroup_id', 'creation_date', 'last_update', 'end_date', 'close_date', 'impact', 'agent_id', 'agent_email', 'supervisor_group_id', 'supervisor_id', 'manager_group_id', 'manager_id', 'outage', 'change_request', 'fallback', 'approval_date', 'approval_comment'));
  410. MetaModel::Init_SetZListItems('standard_search', array('ref', 'title', 'start_date', 'status', 'reason', 'requestor_id', 'org_id', 'workgroup_id', 'creation_date', 'last_update', 'end_date', 'close_date', 'impact', 'agent_id', 'agent_email', 'supervisor_group_id', 'supervisor_id', 'manager_group_id', 'manager_id', 'outage', 'change_request', 'fallback', 'approval_date', 'approval_comment'));
  411. MetaModel::Init_SetZListItems('list', array('title', 'start_date', 'status', 'requestor_id', 'org_id', 'workgroup_id', 'creation_date', 'last_update', 'end_date', 'close_date', 'impact', 'agent_id', 'agent_email', 'supervisor_group_id', 'supervisor_id', 'manager_group_id', 'manager_id', 'outage', 'change_request', 'fallback', 'approval_date', 'approval_comment'));
  412. MetaModel::Init_DefineTransition("new", "ev_assign", array("target_state"=>"assigned", "actions"=>array(), "user_restriction"=>null));
  413. MetaModel::Init_DefineTransition("assigned", "ev_plan", array("target_state"=>"plannedscheduled", "actions"=>array(), "user_restriction"=>null));
  414. MetaModel::Init_DefineTransition("plannedscheduled", "ev_approve", array("target_state"=>"approved", "actions"=>array(), "user_restriction"=>null));
  415. MetaModel::Init_DefineTransition("plannedscheduled", "ev_notapprove", array("target_state"=>"notapproved", "actions"=>array(), "user_restriction"=>null));
  416. MetaModel::Init_DefineTransition("notapproved", "ev_replan", array("target_state"=>"plannedscheduled", "actions"=>array(), "user_restriction"=>null));
  417. MetaModel::Init_DefineTransition("approved", "ev_implement", array("target_state"=>"implemented", "actions"=>array(), "user_restriction"=>null));
  418. MetaModel::Init_DefineTransition("implemented", "ev_monitor", array("target_state"=>"monitored", "actions"=>array(), "user_restriction"=>null));
  419. MetaModel::Init_DefineTransition("implemented", "ev_finish", array("target_state"=>"closed", "actions"=>array('SetClosureDate'), "user_restriction"=>null));
  420. MetaModel::Init_DefineTransition("monitored", "ev_finish", array("target_state"=>"closed", "actions"=>array('SetClosureDate'), "user_restriction"=>null));
  421. }
  422. }
  423. $oMyMenuGroup = new MenuGroup('ChangeManagement', 1 /* fRank */);
  424. new OQLMenuNode('MyChanges', 'SELECT Change WHERE agent_id = :current_contact_id', $oMyMenuGroup->GetIndex(), 0 /* fRank */);
  425. new OQLMenuNode('Changes', 'SELECT Change WHERE status != "closed"', $oMyMenuGroup->GetIndex(), 0 /* fRank */);
  426. new OQLMenuNode('WaitingApproval', 'SELECT ApprovedChange WHERE status IN ("plannedscheduled")', $oMyMenuGroup->GetIndex(), 0 /* fRank */);
  427. new OQLMenuNode('WaitingAcceptance', 'SELECT NormalChange WHERE status IN ("new")', $oMyMenuGroup->GetIndex(), 0 /* fRank */);
  428. ?>