it.dict.itop-service-mgmt.php 31 KB

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  1. <?php
  2. // Copyright (C) 2010-2012 Combodo SARL
  3. //
  4. // This file is part of iTop.
  5. //
  6. // iTop is free software; you can redistribute it and/or modify
  7. // it under the terms of the GNU Affero General Public License as published by
  8. // the Free Software Foundation, either version 3 of the License, or
  9. // (at your option) any later version.
  10. //
  11. // iTop is distributed in the hope that it will be useful,
  12. // but WITHOUT ANY WARRANTY; without even the implied warranty of
  13. // MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the
  14. // GNU Affero General Public License for more details.
  15. //
  16. // You should have received a copy of the GNU Affero General Public License
  17. // along with iTop. If not, see <http://www.gnu.org/licenses/>
  18. /**
  19. * Localized data
  20. *
  21. * @copyright Copyright (C) 2010-2012 Combodo SARL
  22. * @license http://opensource.org/licenses/AGPL-3.0
  23. */
  24. // Dictionnay conventions
  25. // Class:<class_name>
  26. // Class:<class_name>+
  27. // Class:<class_name>/Attribute:<attribute_code>
  28. // Class:<class_name>/Attribute:<attribute_code>+
  29. // Class:<class_name>/Attribute:<attribute_code>/Value:<value>
  30. // Class:<class_name>/Attribute:<attribute_code>/Value:<value>+
  31. // Class:<class_name>/Stimulus:<stimulus_code>
  32. // Class:<class_name>/Stimulus:<stimulus_code>+
  33. Dict::Add('IT IT', 'Italian' ,'Italiano' ,array(
  34. 'Menu:ServiceManagement' => 'Gestione del Servizio',
  35. 'Menu:ServiceManagement+' => 'Panoramica della Gestione del Servizio',
  36. 'Menu:Service:Overview' => 'Panoramica',
  37. 'Menu:Service:Overview+' => '',
  38. 'UI-ServiceManagementMenu-ContractsBySrvLevel' => 'Contratti per livello di servizio',
  39. 'UI-ServiceManagementMenu-ContractsByStatus' => 'Contratti per stato',
  40. 'UI-ServiceManagementMenu-ContractsEndingIn30Days' => 'Contratti che terminano in meno di 30 giorni',
  41. 'Menu:ProviderContract' => 'Contratti con Provider',
  42. 'Menu:ProviderContract+' => 'Contratti con Provider',
  43. 'Menu:CustomerContract' => 'Contratti con Clienti',
  44. 'Menu:CustomerContract+' => 'Contratti con Clienti',
  45. 'Menu:ServiceSubcategory' => 'Sottocategorie di Servizio',
  46. 'Menu:ServiceSubcategory+' => 'Sottocategorie di Servizio',
  47. 'Menu:Service' => 'Servizi',
  48. 'Menu:Service+' => 'Servizi',
  49. 'Menu:SLA' => 'SLAs',
  50. 'Menu:SLA+' => 'Service Level Agreements',
  51. 'Menu:SLT' => 'SLTs',
  52. 'Menu:SLT+' => 'Service Level Targets',
  53. ));
  54. /*
  55. 'UI:ServiceManagementMenu' => 'Gestion des Services',
  56. 'UI:ServiceManagementMenu+' => 'Gestion des Services',
  57. 'UI:ServiceManagementMenu:Title' => 'Résumé des services & contrats',
  58. 'UI-ServiceManagementMenu-ContractsBySrvLevel' => 'Contrats par niveau de service',
  59. 'UI-ServiceManagementMenu-ContractsByStatus' => 'Contrats par état',
  60. 'UI-ServiceManagementMenu-ContractsEndingIn30Days' => 'Contrats se terminant dans moins de 30 jours',
  61. */
  62. //
  63. // Class: Contract
  64. //
  65. Dict::Add('IT IT', 'Italian', 'Italiano', array(
  66. 'Class:Contract' => 'Contratto',
  67. 'Class:Contract+' => '',
  68. 'Class:Contract/Attribute:name' => 'Nome',
  69. 'Class:Contract/Attribute:name+' => '',
  70. 'Class:Contract/Attribute:description' => 'Descrizione',
  71. 'Class:Contract/Attribute:description+' => '',
  72. 'Class:Contract/Attribute:start_date' => 'Data di inzio',
  73. 'Class:Contract/Attribute:start_date+' => '',
  74. 'Class:Contract/Attribute:end_date' => 'Data di fine',
  75. 'Class:Contract/Attribute:end_date+' => '',
  76. 'Class:Contract/Attribute:cost' => 'Costo',
  77. 'Class:Contract/Attribute:cost+' => '',
  78. 'Class:Contract/Attribute:cost_currency' => 'Valuta',
  79. 'Class:Contract/Attribute:cost_currency+' => '',
  80. 'Class:Contract/Attribute:cost_currency/Value:dollars' => 'Dollari',
  81. 'Class:Contract/Attribute:cost_currency/Value:dollars+' => '',
  82. 'Class:Contract/Attribute:cost_currency/Value:euros' => 'Euro',
  83. 'Class:Contract/Attribute:cost_currency/Value:euros+' => '',
  84. 'Class:Contract/Attribute:cost_unit' => 'Costo unitario',
  85. 'Class:Contract/Attribute:cost_unit+' => '',
  86. 'Class:Contract/Attribute:billing_frequency' => 'Frequenza di fatturazione',
  87. 'Class:Contract/Attribute:billing_frequency+' => '',
  88. 'Class:Contract/Attribute:contact_list' => 'Contatti',
  89. 'Class:Contract/Attribute:contact_list+' => 'Contatti correlati al contratto',
  90. 'Class:Contract/Attribute:document_list' => 'Documenti',
  91. 'Class:Contract/Attribute:document_list+' => 'Documenti allegati al contratto',
  92. 'Class:Contract/Attribute:ci_list' => 'CIs',
  93. 'Class:Contract/Attribute:ci_list+' => 'CI supportate dal contratto',
  94. 'Class:Contract/Attribute:finalclass' => 'Tipo',
  95. 'Class:Contract/Attribute:finalclass+' => '',
  96. ));
  97. //
  98. // Class: ProviderContract
  99. //
  100. Dict::Add('IT IT', 'Italian', 'Italian', array(
  101. 'Class:ProviderContract' => 'Contratto con Provider',
  102. 'Class:ProviderContract+' => '',
  103. 'Class:ProviderContract/Attribute:provider_id' => 'Provider',
  104. 'Class:ProviderContract/Attribute:provider_id+' => '',
  105. 'Class:ProviderContract/Attribute:provider_name' => 'Nome del Provider',
  106. 'Class:ProviderContract/Attribute:provider_name+' => '',
  107. 'Class:ProviderContract/Attribute:sla' => 'SLA',
  108. 'Class:ProviderContract/Attribute:sla+' => 'Service Level Agreement',
  109. 'Class:ProviderContract/Attribute:coverage' => 'Ore di servizio',
  110. 'Class:ProviderContract/Attribute:coverage+' => '',
  111. ));
  112. //
  113. // Class: CustomerContract
  114. //
  115. Dict::Add('IT IT', 'Italian' ,'Italian', array(
  116. 'Class:CustomerContract' => 'Contratto con cliente',
  117. 'Class:CustomerContract+' => '',
  118. 'Class:CustomerContract/Attribute:org_id' => 'Cliente',
  119. 'Class:CustomerContract/Attribute:org_id+' => '',
  120. 'Class:CustomerContract/Attribute:org_name' => 'Nome Cliente',
  121. 'Class:CustomerContract/Attribute:org_name+' => '',
  122. 'Class:CustomerContract/Attribute:provider_id' => 'Provider',
  123. 'Class:CustomerContract/Attribute:provider_id+' => '',
  124. 'Class:CustomerContract/Attribute:provider_name' => 'Nome Provider',
  125. 'Class:CustomerContract/Attribute:provider_name+' => '',
  126. 'Class:CustomerContract/Attribute:support_team_id' => 'Team di supporto',
  127. 'Class:CustomerContract/Attribute:support_team_id+' => '',
  128. 'Class:CustomerContract/Attribute:support_team_name' => 'Team di supporto',
  129. 'Class:CustomerContract/Attribute:support_team_name+' => '',
  130. 'Class:CustomerContract/Attribute:provider_list' => 'Providers',
  131. 'Class:CustomerContract/Attribute:provider_list+' => '',
  132. 'Class:CustomerContract/Attribute:sla_list' => 'SLAs',
  133. 'Class:CustomerContract/Attribute:sla_list+' => 'Lista delle SLA correlate con il contratto',
  134. 'Class:CustomerContract/Attribute:provider_list' => 'Contratti di sostegno',
  135. 'Class:CustomerContract/Attribute:sla_list+' => '',
  136. ));
  137. //
  138. // Class: lnkCustomerContractToProviderContract
  139. //
  140. Dict::Add('IT IT', 'Italian','Italiano', array(
  141. 'Class:lnkCustomerContractToProviderContract' => 'lnkCustomerContractToProviderContract',
  142. 'Class:lnkCustomerContractToProviderContract+' => '',
  143. 'Class:lnkCustomerContractToProviderContract/Attribute:customer_contract_id' => 'Contratto con Cliente',
  144. 'Class:lnkCustomerContractToProviderContract/Attribute:customer_contract_id+' => '',
  145. 'Class:lnkCustomerContractToProviderContract/Attribute:customer_contract_name' => 'Nome',
  146. 'Class:lnkCustomerContractToProviderContract/Attribute:customer_contract_name+' => '',
  147. 'Class:lnkCustomerContractToProviderContract/Attribute:provider_contract_id' => 'Contratto con Provider',
  148. 'Class:lnkCustomerContractToProviderContract/Attribute:provider_contract_id+' => '',
  149. 'Class:lnkCustomerContractToProviderContract/Attribute:provider_contract_name' => 'Nome',
  150. 'Class:lnkCustomerContractToProviderContract/Attribute:provider_contract_name+' => '',
  151. 'Class:lnkCustomerContractToProviderContract/Attribute:provider_sla' => 'Provider SLA',
  152. 'Class:lnkCustomerContractToProviderContract/Attribute:provider_sla+' => 'Service Level Agreement',
  153. 'Class:lnkCustomerContractToProviderContract/Attribute:provider_coverage' => 'Ore di Servizio',
  154. 'Class:lnkCustomerContractToProviderContract/Attribute:provider_coverage+' => '',
  155. ));
  156. //
  157. // Class: lnkContractToSLA
  158. //
  159. Dict::Add('IT IT', 'Italian', 'Italiano', array(
  160. 'Class:lnkContractToSLA' => 'Contratto/SLA',
  161. 'Class:lnkContractToSLA+' => '',
  162. 'Class:lnkContractToSLA/Attribute:contract_id' => 'Contratto',
  163. 'Class:lnkContractToSLA/Attribute:contract_id+' => '',
  164. 'Class:lnkContractToSLA/Attribute:contract_name' => 'Contratto',
  165. 'Class:lnkContractToSLA/Attribute:contract_name+' => '',
  166. 'Class:lnkContractToSLA/Attribute:sla_id' => 'SLA',
  167. 'Class:lnkContractToSLA/Attribute:sla_id+' => '',
  168. 'Class:lnkContractToSLA/Attribute:sla_name' => 'SLA',
  169. 'Class:lnkContractToSLA/Attribute:sla_name+' => '',
  170. 'Class:lnkContractToSLA/Attribute:coverage' => 'Ore di servizio',
  171. 'Class:lnkContractToSLA/Attribute:coverage+' => '',
  172. ));
  173. //
  174. // Class: lnkContractToDoc
  175. //
  176. Dict::Add('IT IT', 'Italian', 'Italiano', array(
  177. 'Class:lnkContractToDoc' => 'Contratto/Doc',
  178. 'Class:lnkContractToDoc+' => '',
  179. 'Class:lnkContractToDoc/Attribute:contract_id' => 'Contratto',
  180. 'Class:lnkContractToDoc/Attribute:contract_id+' => '',
  181. 'Class:lnkContractToDoc/Attribute:contract_name' => 'Contratto',
  182. 'Class:lnkContractToDoc/Attribute:contract_name+' => '',
  183. 'Class:lnkContractToDoc/Attribute:document_id' => 'Documento',
  184. 'Class:lnkContractToDoc/Attribute:document_id+' => '',
  185. 'Class:lnkContractToDoc/Attribute:document_name' => 'Documento',
  186. 'Class:lnkContractToDoc/Attribute:document_name+' => '',
  187. 'Class:lnkContractToDoc/Attribute:document_type' => 'Tipo di Documento',
  188. 'Class:lnkContractToDoc/Attribute:document_type+' => '',
  189. 'Class:lnkContractToDoc/Attribute:document_status' => 'Stato del documento',
  190. 'Class:lnkContractToDoc/Attribute:document_status+' => '',
  191. ));
  192. //
  193. // Class: lnkContractToContact
  194. //
  195. Dict::Add('IT IT', 'Italian', 'Italian', array(
  196. 'Class:lnkContractToContact' => 'Contratto/Contatto',
  197. 'Class:lnkContractToContact+' => '',
  198. 'Class:lnkContractToContact/Attribute:contract_id' => 'Contratto',
  199. 'Class:lnkContractToContact/Attribute:contract_id+' => '',
  200. 'Class:lnkContractToContact/Attribute:contract_name' => 'Contratto',
  201. 'Class:lnkContractToContact/Attribute:contract_name+' => '',
  202. 'Class:lnkContractToContact/Attribute:contact_id' => 'Contatto',
  203. 'Class:lnkContractToContact/Attribute:contact_id+' => '',
  204. 'Class:lnkContractToContact/Attribute:contact_name' => 'Contatto',
  205. 'Class:lnkContractToContact/Attribute:contact_name+' => '',
  206. 'Class:lnkContractToContact/Attribute:contact_email' => 'Contatto email',
  207. 'Class:lnkContractToContact/Attribute:contact_email+' => '',
  208. 'Class:lnkContractToContact/Attribute:role' => 'Ruolo',
  209. 'Class:lnkContractToContact/Attribute:role+' => '',
  210. ));
  211. //
  212. // Class: lnkContractToCI
  213. //
  214. Dict::Add('IT IT', 'Italian', 'Italiano', array(
  215. 'Class:lnkContractToCI' => 'Contratto/CI',
  216. 'Class:lnkContractToCI+' => '',
  217. 'Class:lnkContractToCI/Attribute:contract_id' => 'Contratto',
  218. 'Class:lnkContractToCI/Attribute:contract_id+' => '',
  219. 'Class:lnkContractToCI/Attribute:contract_name' => 'Contratto',
  220. 'Class:lnkContractToCI/Attribute:contract_name+' => '',
  221. 'Class:lnkContractToCI/Attribute:ci_id' => 'CI',
  222. 'Class:lnkContractToCI/Attribute:ci_id+' => '',
  223. 'Class:lnkContractToCI/Attribute:ci_name' => 'CI',
  224. 'Class:lnkContractToCI/Attribute:ci_name+' => '',
  225. 'Class:lnkContractToCI/Attribute:ci_status' => 'CI stato',
  226. 'Class:lnkContractToCI/Attribute:ci_status+' => '',
  227. ));
  228. //
  229. // Class: Service
  230. //
  231. Dict::Add('IT IT', 'Italian','Italiano', array(
  232. 'Class:Service' => 'Servizio',
  233. 'Class:Service+' => '',
  234. 'Class:Service/Attribute:org_id' => 'Provider',
  235. 'Class:Service/Attribute:org_id+' => '',
  236. 'Class:Service/Attribute:provider_name' => 'Provider',
  237. 'Class:Service/Attribute:provider_name+' => '',
  238. 'Class:Service/Attribute:name' => 'Nome',
  239. 'Class:Service/Attribute:name+' => '',
  240. 'Class:Service/Attribute:description' => 'Descrizione',
  241. 'Class:Service/Attribute:description+' => '',
  242. 'Class:Service/Attribute:type' => 'Tipo',
  243. 'Class:Service/Attribute:type+' => '',
  244. 'Class:Service/Attribute:type/Value:IncidentManagement' => 'Gestione Incidente',
  245. 'Class:Service/Attribute:type/Value:IncidentManagement+' => 'Gestione Incidente',
  246. 'Class:Service/Attribute:type/Value:RequestManagement' => 'Gestione Richieste',
  247. 'Class:Service/Attribute:type/Value:RequestManagement+' => 'Gestione Richieste',
  248. 'Class:Service/Attribute:status' => 'Stato',
  249. 'Class:Service/Attribute:status+' => '',
  250. 'Class:Service/Attribute:status/Value:design' => 'Progettazione',
  251. 'Class:Service/Attribute:status/Value:design+' => '',
  252. 'Class:Service/Attribute:status/Value:obsolete' => 'Obsoleto',
  253. 'Class:Service/Attribute:status/Value:obsolete+' => '',
  254. 'Class:Service/Attribute:status/Value:production' => 'Produzione',
  255. 'Class:Service/Attribute:status/Value:production+' => '',
  256. 'Class:Service/Attribute:subcategory_list' => 'Sottocategorie di servizio',
  257. 'Class:Service/Attribute:subcategory_list+' => '',
  258. 'Class:Service/Attribute:sla_list' => 'SLAs',
  259. 'Class:Service/Attribute:sla_list+' => '',
  260. 'Class:Service/Attribute:document_list' => 'Documenti',
  261. 'Class:Service/Attribute:document_list+' => 'Documenti allegati al servizio',
  262. 'Class:Service/Attribute:contact_list' => 'Contatti',
  263. 'Class:Service/Attribute:contact_list+' => 'Contatti che hanno un ruolo per questo servizio',
  264. 'Class:Service/Tab:Related_Contracts' => 'Contratti correlati',
  265. 'Class:Service/Tab:Related_Contracts+' => 'Contratti siglati per questo servizio',
  266. ));
  267. //
  268. // Class: ServiceSubcategory
  269. //
  270. Dict::Add('IT IT', 'Italian', 'Italiano', array(
  271. 'Class:ServiceSubcategory' => 'Sottocategorie del servizio',
  272. 'Class:ServiceSubcategory+' => '',
  273. 'Class:ServiceSubcategory/Attribute:name' => 'Nome',
  274. 'Class:ServiceSubcategory/Attribute:name+' => '',
  275. 'Class:ServiceSubcategory/Attribute:description' => 'Descrizione',
  276. 'Class:ServiceSubcategory/Attribute:description+' => '',
  277. 'Class:ServiceSubcategory/Attribute:service_id' => 'Servizio',
  278. 'Class:ServiceSubcategory/Attribute:service_id+' => '',
  279. 'Class:ServiceSubcategory/Attribute:service_name' => 'Servizio',
  280. 'Class:ServiceSubcategory/Attribute:service_name+' => '',
  281. ));
  282. //
  283. // Class: SLA
  284. //
  285. Dict::Add('IT IT', 'Italian', 'Italiano', array(
  286. 'Class:SLA' => 'SLA',
  287. 'Class:SLA+' => '',
  288. 'Class:SLA/Attribute:name' => 'Name',
  289. 'Class:SLA/Attribute:name+' => '',
  290. 'Class:SLA/Attribute:service_id' => 'Servizio',
  291. 'Class:SLA/Attribute:service_id+' => '',
  292. 'Class:SLA/Attribute:service_name' => 'Servizio',
  293. 'Class:SLA/Attribute:service_name+' => '',
  294. 'Class:SLA/Attribute:slt_list' => 'SLTs',
  295. 'Class:SLA/Attribute:slt_list+' => 'Lista delle soglie dei libelli di servizio',
  296. ));
  297. //
  298. // Class: SLT
  299. //
  300. Dict::Add('IT IT', 'Italian' ,'Italiano', array(
  301. 'Class:SLT' => 'SLT',
  302. 'Class:SLT+' => '',
  303. 'Class:SLT/Attribute:name' => 'Nome',
  304. 'Class:SLT/Attribute:name+' => '',
  305. 'Class:SLT/Attribute:metric' => 'Metrica',
  306. 'Class:SLT/Attribute:metric+' => '',
  307. 'Class:SLT/Attribute:metric/Value:TTO' => 'TTO',
  308. 'Class:SLT/Attribute:metric/Value:TTO+' => 'TTO',
  309. 'Class:SLT/Attribute:metric/Value:TTR' => 'TTR',
  310. 'Class:SLT/Attribute:metric/Value:TTR+' => 'TTR',
  311. 'Class:SLT/Attribute:ticket_priority' => 'Priorità del ticket',
  312. 'Class:SLT/Attribute:ticket_priority+' => '',
  313. 'Class:SLT/Attribute:ticket_priority/Value:1' => '1',
  314. 'Class:SLT/Attribute:ticket_priority/Value:1+' => '1',
  315. 'Class:SLT/Attribute:ticket_priority/Value:2' => '2',
  316. 'Class:SLT/Attribute:ticket_priority/Value:2+' => '2',
  317. 'Class:SLT/Attribute:ticket_priority/Value:3' => '3',
  318. 'Class:SLT/Attribute:ticket_priority/Value:3+' => '3',
  319. 'Class:SLT/Attribute:value' => 'Valore',
  320. 'Class:SLT/Attribute:value+' => '',
  321. 'Class:SLT/Attribute:value_unit' => 'Unità',
  322. 'Class:SLT/Attribute:value_unit+' => '',
  323. 'Class:SLT/Attribute:value_unit/Value:days' => 'giorni',
  324. 'Class:SLT/Attribute:value_unit/Value:days+' => 'giorni',
  325. 'Class:SLT/Attribute:value_unit/Value:hours' => 'ore',
  326. 'Class:SLT/Attribute:value_unit/Value:hours+' => 'ore',
  327. 'Class:SLT/Attribute:value_unit/Value:minutes' => 'minuti',
  328. 'Class:SLT/Attribute:value_unit/Value:minutes+' => 'minuti',
  329. 'Class:SLT/Attribute:sla_list' => 'SLAs',
  330. 'Class:SLT/Attribute:sla_list+' => 'SLAs che usano i SLT',
  331. ));
  332. //
  333. // Class: lnkSLTToSLA
  334. //
  335. Dict::Add('IT IT', 'Italian', 'Italiano', array(
  336. 'Class:lnkSLTToSLA' => 'SLT/SLA',
  337. 'Class:lnkSLTToSLA+' => '',
  338. 'Class:lnkSLTToSLA/Attribute:sla_id' => 'SLA',
  339. 'Class:lnkSLTToSLA/Attribute:sla_id+' => '',
  340. 'Class:lnkSLTToSLA/Attribute:sla_name' => 'SLA',
  341. 'Class:lnkSLTToSLA/Attribute:sla_name+' => '',
  342. 'Class:lnkSLTToSLA/Attribute:slt_id' => 'SLT',
  343. 'Class:lnkSLTToSLA/Attribute:slt_id+' => '',
  344. 'Class:lnkSLTToSLA/Attribute:slt_name' => 'SLT',
  345. 'Class:lnkSLTToSLA/Attribute:slt_name+' => '',
  346. 'Class:lnkSLTToSLA/Attribute:slt_metric' => 'Metrica',
  347. 'Class:lnkSLTToSLA/Attribute:slt_metric+' => '',
  348. 'Class:lnkSLTToSLA/Attribute:slt_ticket_priority' => 'Priorità del ticket',
  349. 'Class:lnkSLTToSLA/Attribute:slt_ticket_priority+' => '',
  350. 'Class:lnkSLTToSLA/Attribute:slt_value' => 'Valore',
  351. 'Class:lnkSLTToSLA/Attribute:slt_value+' => '',
  352. 'Class:lnkSLTToSLA/Attribute:slt_value_unit' => 'Unità',
  353. 'Class:lnkSLTToSLA/Attribute:slt_value_unit+' => '',
  354. ));
  355. //
  356. // Class: lnkServiceToDoc
  357. //
  358. Dict::Add('IT IT', 'Italian', 'Italian', array(
  359. 'Class:lnkServiceToDoc' => 'Servizio/Doc',
  360. 'Class:lnkServiceToDoc+' => '',
  361. 'Class:lnkServiceToDoc/Attribute:service_id' => 'Servizio',
  362. 'Class:lnkServiceToDoc/Attribute:service_id+' => '',
  363. 'Class:lnkServiceToDoc/Attribute:service_name' => 'Servizio',
  364. 'Class:lnkServiceToDoc/Attribute:service_name+' => '',
  365. 'Class:lnkServiceToDoc/Attribute:document_id' => 'Documento',
  366. 'Class:lnkServiceToDoc/Attribute:document_id+' => '',
  367. 'Class:lnkServiceToDoc/Attribute:document_name' => 'Documento',
  368. 'Class:lnkServiceToDoc/Attribute:document_name+' => '',
  369. 'Class:lnkServiceToDoc/Attribute:document_type' => 'Tipo documento',
  370. 'Class:lnkServiceToDoc/Attribute:document_type+' => '',
  371. 'Class:lnkServiceToDoc/Attribute:document_status' => 'Stato del documento',
  372. 'Class:lnkServiceToDoc/Attribute:document_status+' => '',
  373. ));
  374. //
  375. // Class: lnkServiceToContact
  376. //
  377. Dict::Add('IT IT', 'Italian', 'Italiano', array(
  378. 'Class:lnkServiceToContact' => 'Service/Contatto',
  379. 'Class:lnkServiceToContact+' => '',
  380. 'Class:lnkServiceToContact/Attribute:service_id' => 'Servizio',
  381. 'Class:lnkServiceToContact/Attribute:service_id+' => '',
  382. 'Class:lnkServiceToContact/Attribute:service_name' => 'Servizio',
  383. 'Class:lnkServiceToContact/Attribute:service_name+' => '',
  384. 'Class:lnkServiceToContact/Attribute:contact_id' => 'Contatto',
  385. 'Class:lnkServiceToContact/Attribute:contact_id+' => '',
  386. 'Class:lnkServiceToContact/Attribute:contact_name' => 'Contatto',
  387. 'Class:lnkServiceToContact/Attribute:contact_name+' => '',
  388. 'Class:lnkServiceToContact/Attribute:contact_email' => 'Email del contatto',
  389. 'Class:lnkServiceToContact/Attribute:contact_email+' => '',
  390. 'Class:lnkServiceToContact/Attribute:role' => 'Ruolo',
  391. 'Class:lnkServiceToContact/Attribute:role+' => '',
  392. ));
  393. //
  394. // Class: lnkServiceToCI
  395. //
  396. Dict::Add('IT IT', 'Italian', 'Italiano', array(
  397. 'Class:lnkServiceToCI' => 'Servizio/CI',
  398. 'Class:lnkServiceToCI+' => '',
  399. 'Class:lnkServiceToCI/Attribute:service_id' => 'Servizio',
  400. 'Class:lnkServiceToCI/Attribute:service_id+' => '',
  401. 'Class:lnkServiceToCI/Attribute:service_name' => 'Servizio',
  402. 'Class:lnkServiceToCI/Attribute:service_name+' => '',
  403. 'Class:lnkServiceToCI/Attribute:ci_id' => 'CI',
  404. 'Class:lnkServiceToCI/Attribute:ci_id+' => '',
  405. 'Class:lnkServiceToCI/Attribute:ci_name' => 'CI',
  406. 'Class:lnkServiceToCI/Attribute:ci_name+' => '',
  407. 'Class:lnkServiceToCI/Attribute:ci_status' => 'CI stato',
  408. 'Class:lnkServiceToCI/Attribute:ci_status+' => '',
  409. 'Menu:ServiceElement' => 'Sevice elements~~',
  410. 'Menu:ServiceElement+' => 'Sevice elements~~',
  411. 'Menu:DeliveryModel' => 'Delivery models~~',
  412. 'Menu:DeliveryModel+' => 'Delivery models~~',
  413. 'Menu:ServiceFamily' => 'Service families~~',
  414. 'Menu:ServiceFamily+' => 'Service families~~',
  415. 'Menu:Procedure' => 'Procedures catalog~~',
  416. 'Menu:Procedure+' => 'All procedures catalog~~',
  417. 'Class:Organization/Attribute:deliverymodel_id' => 'Delivery model~~',
  418. 'Class:Organization/Attribute:deliverymodel_name' => 'Delivery model name~~',
  419. 'Class:ContractType' => 'Contract Type~~',
  420. 'Class:Contract/Attribute:org_id' => 'Customer~~',
  421. 'Class:Contract/Attribute:organization_name' => 'Customer Name~~',
  422. 'Class:Contract/Attribute:organization_name+' => 'Common name~~',
  423. 'Class:Contract/Attribute:contacts_list' => 'Contacts~~',
  424. 'Class:Contract/Attribute:contacts_list+' => 'All the contacts for this customer contract~~',
  425. 'Class:Contract/Attribute:documents_list' => 'Documents~~',
  426. 'Class:Contract/Attribute:documents_list+' => 'All the documents for this customer contract~~',
  427. 'Class:Contract/Attribute:contracttype_id' => 'Contract type~~',
  428. 'Class:Contract/Attribute:contracttype_name' => 'Contract type Name~~',
  429. 'Class:Contract/Attribute:provider_id' => 'Provider~~',
  430. 'Class:Contract/Attribute:provider_name' => 'Provider Name~~',
  431. 'Class:Contract/Attribute:provider_name+' => 'Common name~~',
  432. 'Class:Contract/Attribute:status' => 'Status~~',
  433. 'Class:Contract/Attribute:status/Value:implementation' => 'implementation~~',
  434. 'Class:Contract/Attribute:status/Value:implementation+' => 'implementation~~',
  435. 'Class:Contract/Attribute:status/Value:obsolete' => 'obsolete~~',
  436. 'Class:Contract/Attribute:status/Value:obsolete+' => 'obsolete~~',
  437. 'Class:Contract/Attribute:status/Value:production' => 'production~~',
  438. 'Class:Contract/Attribute:status/Value:production+' => 'production~~',
  439. 'Class:CustomerContract/Attribute:services_list' => 'Services~~',
  440. 'Class:CustomerContract/Attribute:services_list+' => 'All the services purchased for this contract~~',
  441. 'Class:ProviderContract/Attribute:functionalcis_list' => 'CIs~~',
  442. 'Class:ProviderContract/Attribute:functionalcis_list+' => 'All the configuration items covered by this provider contract~~',
  443. 'Class:ProviderContract/Attribute:contracttype_id' => 'Contract type~~',
  444. 'Class:ProviderContract/Attribute:contracttype_name' => 'Contract type name~~',
  445. 'Class:lnkContactToContract' => 'Link Contact / Contract~~',
  446. 'Class:lnkContactToContract/Attribute:contract_id' => 'Contract~~',
  447. 'Class:lnkContactToContract/Attribute:contract_name' => 'Contract Name~~',
  448. 'Class:lnkContactToContract/Attribute:contact_id' => 'Contact~~',
  449. 'Class:lnkContactToContract/Attribute:contact_name' => 'Contact Name~~',
  450. 'Class:lnkContractToDocument' => 'Link Contract / Document~~',
  451. 'Class:lnkContractToDocument/Attribute:contract_id' => 'Contract~~',
  452. 'Class:lnkContractToDocument/Attribute:contract_name' => 'Contract Name~~',
  453. 'Class:lnkContractToDocument/Attribute:document_id' => 'Document~~',
  454. 'Class:lnkContractToDocument/Attribute:document_name' => 'Document Name~~',
  455. 'Class:lnkFunctionalCIToProviderContract' => 'Link FunctionalCI / ProviderContract~~',
  456. 'Class:lnkFunctionalCIToProviderContract/Attribute:providercontract_id' => 'Provider contract~~',
  457. 'Class:lnkFunctionalCIToProviderContract/Attribute:providercontract_name' => 'Provider contract Name~~',
  458. 'Class:lnkFunctionalCIToProviderContract/Attribute:functionalci_id' => 'CI~~',
  459. 'Class:lnkFunctionalCIToProviderContract/Attribute:functionalci_name' => 'CI Name~~',
  460. 'Class:ServiceFamily' => 'Service Family~~',
  461. 'Class:ServiceFamily/Attribute:name' => 'Name~~',
  462. 'Class:ServiceFamily/Attribute:services_list' => 'Services~~',
  463. 'Class:ServiceFamily/Attribute:services_list+' => 'All the services in this category~~',
  464. 'Class:Service/Attribute:organization_name' => 'Provider Name~~',
  465. 'Class:Service/Attribute:servicefamily_id' => 'Service Family~~',
  466. 'Class:Service/Attribute:servicefamily_name' => 'Service Family Name~~',
  467. 'Class:Service/Attribute:documents_list' => 'Documents~~',
  468. 'Class:Service/Attribute:documents_list+' => 'All the documents linked to the service~~',
  469. 'Class:Service/Attribute:contacts_list' => 'Contacts~~',
  470. 'Class:Service/Attribute:contacts_list+' => 'All the contacts for this service~~',
  471. 'Class:Service/Attribute:status/Value:implementation' => 'implementation~~',
  472. 'Class:Service/Attribute:status/Value:implementation+' => 'implementation~~',
  473. 'Class:Service/Attribute:customercontracts_list' => 'Customer contracts~~',
  474. 'Class:Service/Attribute:customercontracts_list+' => 'All the customer contracts that have purchased this service~~',
  475. 'Class:Service/Attribute:providercontracts_list' => 'Provider contracts~~',
  476. 'Class:Service/Attribute:providercontracts_list+' => 'All the provider contracts to support this service~~',
  477. 'Class:Service/Attribute:functionalcis_list' => 'Depends on CIs~~',
  478. 'Class:Service/Attribute:functionalcis_list+' => 'All the configuration items that are used to provide this service~~',
  479. 'Class:Service/Attribute:servicesubcategories_list' => 'Service sub categories~~',
  480. 'Class:Service/Attribute:servicesubcategories_list+' => 'All the sub categories for this service~~',
  481. 'Class:lnkDocumentToService' => 'Link Document / Service~~',
  482. 'Class:lnkDocumentToService/Attribute:service_id' => 'Service~~',
  483. 'Class:lnkDocumentToService/Attribute:service_name' => 'Service Name~~',
  484. 'Class:lnkDocumentToService/Attribute:document_id' => 'Document~~',
  485. 'Class:lnkDocumentToService/Attribute:document_name' => 'Document Name~~',
  486. 'Class:lnkContactToService' => 'Link Contact / Service~~',
  487. 'Class:lnkContactToService/Attribute:service_id' => 'Service~~',
  488. 'Class:lnkContactToService/Attribute:service_name' => 'Service Name~~',
  489. 'Class:lnkContactToService/Attribute:contact_id' => 'Contact~~',
  490. 'Class:lnkContactToService/Attribute:contact_name' => 'Contact Name~~',
  491. 'Class:ServiceSubcategory/Attribute:request_type' => 'Request type~~',
  492. 'Class:ServiceSubcategory/Attribute:request_type/Value:incident' => 'incident~~',
  493. 'Class:ServiceSubcategory/Attribute:request_type/Value:incident+' => 'incident~~',
  494. 'Class:ServiceSubcategory/Attribute:request_type/Value:service_request' => 'service request~~',
  495. 'Class:ServiceSubcategory/Attribute:request_type/Value:service_request+' => 'service request~~',
  496. 'Class:ServiceSubcategory/Attribute:status' => 'Status~~',
  497. 'Class:ServiceSubcategory/Attribute:status/Value:implementation' => 'implementation~~',
  498. 'Class:ServiceSubcategory/Attribute:status/Value:implementation+' => 'implementation~~',
  499. 'Class:ServiceSubcategory/Attribute:status/Value:obsolete' => 'obsolete~~',
  500. 'Class:ServiceSubcategory/Attribute:status/Value:obsolete+' => 'obsolete~~',
  501. 'Class:ServiceSubcategory/Attribute:status/Value:production' => 'production~~',
  502. 'Class:ServiceSubcategory/Attribute:status/Value:production+' => 'production~~',
  503. 'Class:SLA/Attribute:description' => 'description~~',
  504. 'Class:SLA/Attribute:org_id' => 'Provider~~',
  505. 'Class:SLA/Attribute:organization_name' => 'Provider Name~~',
  506. 'Class:SLA/Attribute:organization_name+' => 'Common name~~',
  507. 'Class:SLA/Attribute:slts_list' => 'SLTs~~',
  508. 'Class:SLA/Attribute:slts_list+' => 'All the service level targets for this SLA~~',
  509. 'Class:SLA/Attribute:customercontracts_list' => 'Customer contracts~~',
  510. 'Class:SLA/Attribute:customercontracts_list+' => 'All the customer contracts using this SLA~~',
  511. 'Class:SLT/Attribute:priority' => 'Priority~~',
  512. 'Class:SLT/Attribute:priority/Value:1' => 'critical~~',
  513. 'Class:SLT/Attribute:priority/Value:1+' => 'critical~~',
  514. 'Class:SLT/Attribute:priority/Value:2' => 'high~~',
  515. 'Class:SLT/Attribute:priority/Value:2+' => 'high~~',
  516. 'Class:SLT/Attribute:priority/Value:3' => 'medium~~',
  517. 'Class:SLT/Attribute:priority/Value:3+' => 'medium~~',
  518. 'Class:SLT/Attribute:priority/Value:4' => 'low~~',
  519. 'Class:SLT/Attribute:priority/Value:4+' => 'low~~',
  520. 'Class:SLT/Attribute:request_type' => 'Request type~~',
  521. 'Class:SLT/Attribute:request_type/Value:incident' => 'incident~~',
  522. 'Class:SLT/Attribute:request_type/Value:incident+' => 'incident~~',
  523. 'Class:SLT/Attribute:request_type/Value:service_request' => 'service request~~',
  524. 'Class:SLT/Attribute:request_type/Value:service_request+' => 'service request~~',
  525. 'Class:SLT/Attribute:metric/Value:tto' => 'TTO~~',
  526. 'Class:SLT/Attribute:metric/Value:tto+' => 'TTO~~',
  527. 'Class:SLT/Attribute:metric/Value:ttr' => 'TTR~~',
  528. 'Class:SLT/Attribute:metric/Value:ttr+' => 'TTR~~',
  529. 'Class:SLT/Attribute:unit' => 'Unit~~',
  530. 'Class:SLT/Attribute:unit/Value:hours' => 'hours~~',
  531. 'Class:SLT/Attribute:unit/Value:hours+' => 'hours~~',
  532. 'Class:SLT/Attribute:unit/Value:minutes' => 'minutes~~',
  533. 'Class:SLT/Attribute:unit/Value:minutes+' => 'minutes~~',
  534. 'Class:lnkSLAToSLT' => 'Link SLA / SLT~~',
  535. 'Class:lnkSLAToSLT/Attribute:sla_id' => 'SLA~~',
  536. 'Class:lnkSLAToSLT/Attribute:sla_name' => 'SLA Name~~',
  537. 'Class:lnkSLAToSLT/Attribute:slt_id' => 'SLT~~',
  538. 'Class:lnkSLAToSLT/Attribute:slt_name' => 'SLT Name~~',
  539. 'Class:lnkCustomerContractToService' => 'Link Customer Contract / Service~~',
  540. 'Class:lnkCustomerContractToService/Attribute:customercontract_id' => 'Customer contract~~',
  541. 'Class:lnkCustomerContractToService/Attribute:customercontract_name' => 'Customer contract Name~~',
  542. 'Class:lnkCustomerContractToService/Attribute:service_id' => 'Service~~',
  543. 'Class:lnkCustomerContractToService/Attribute:service_name' => 'Service Name~~',
  544. 'Class:lnkCustomerContractToService/Attribute:sla_id' => 'SLA~~',
  545. 'Class:lnkCustomerContractToService/Attribute:sla_name' => 'SLA Name~~',
  546. 'Class:lnkProviderContractToService' => 'Link Provider Contract / Service~~',
  547. 'Class:lnkProviderContractToService/Attribute:service_id' => 'Service~~',
  548. 'Class:lnkProviderContractToService/Attribute:service_name' => 'Service Name~~',
  549. 'Class:lnkProviderContractToService/Attribute:providercontract_id' => 'Provider contract~~',
  550. 'Class:lnkProviderContractToService/Attribute:providercontract_name' => 'Provider contract Name~~',
  551. 'Class:lnkFunctionalCIToService' => 'Link FunctionalCI / Service~~',
  552. 'Class:lnkFunctionalCIToService/Attribute:service_id' => 'Service~~',
  553. 'Class:lnkFunctionalCIToService/Attribute:service_name' => 'Service Name~~',
  554. 'Class:lnkFunctionalCIToService/Attribute:functionalci_id' => 'CI~~',
  555. 'Class:lnkFunctionalCIToService/Attribute:functionalci_name' => 'CI Name~~',
  556. 'Class:DeliveryModel' => 'Delivery Model~~',
  557. 'Class:DeliveryModel/Attribute:name' => 'Name~~',
  558. 'Class:DeliveryModel/Attribute:org_id' => 'Organization~~',
  559. 'Class:DeliveryModel/Attribute:organization_name' => 'Organization Name~~',
  560. 'Class:DeliveryModel/Attribute:organization_name+' => 'Common name~~',
  561. 'Class:DeliveryModel/Attribute:description' => 'Description~~',
  562. 'Class:DeliveryModel/Attribute:contacts_list' => 'Contacts~~',
  563. 'Class:DeliveryModel/Attribute:contacts_list+' => 'All the contacts (Teams and Person) for this delivery model~~',
  564. 'Class:DeliveryModel/Attribute:customers_list' => 'Customers~~',
  565. 'Class:DeliveryModel/Attribute:customers_list+' => 'All the customers having this delivering model~~',
  566. 'Class:lnkDeliveryModelToContact' => 'Link Delivery Model / Contact~~',
  567. 'Class:lnkDeliveryModelToContact/Attribute:deliverymodel_id' => 'Delivery model~~',
  568. 'Class:lnkDeliveryModelToContact/Attribute:deliverymodel_name' => 'Delivery model name~~',
  569. 'Class:lnkDeliveryModelToContact/Attribute:contact_id' => 'Contact~~',
  570. 'Class:lnkDeliveryModelToContact/Attribute:contact_name' => 'Contact name~~',
  571. 'Class:lnkDeliveryModelToContact/Attribute:role_id' => 'Role~~',
  572. 'Class:lnkDeliveryModelToContact/Attribute:role_name' => 'Role name~~',
  573. ));
  574. ?>