model.itop-change-mgmt.php 33 KB

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  1. <?php
  2. // Copyright (C) 2010 Combodo SARL
  3. //
  4. // This program is free software; you can redistribute it and/or modify
  5. // it under the terms of the GNU General Public License as published by
  6. // the Free Software Foundation; version 3 of the License.
  7. //
  8. // This program is distributed in the hope that it will be useful,
  9. // but WITHOUT ANY WARRANTY; without even the implied warranty of
  10. // MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the
  11. // GNU General Public License for more details.
  12. //
  13. // You should have received a copy of the GNU General Public License
  14. // along with this program; if not, write to the Free Software
  15. // Foundation, Inc., 59 Temple Place, Suite 330, Boston, MA 02111-1307 USA
  16. /**
  17. * Persistent classes for a CMDB
  18. *
  19. * @author Erwan Taloc <erwan.taloc@combodo.com>
  20. * @author Romain Quetiez <romain.quetiez@combodo.com>
  21. * @author Denis Flaven <denis.flaven@combodo.com>
  22. * @license http://www.opensource.org/licenses/gpl-3.0.html LGPL
  23. */
  24. abstract class Change extends Ticket
  25. {
  26. public static function Init()
  27. {
  28. $aParams = array
  29. (
  30. "category" => "bizmodel,searchable,changemgmt",
  31. "key_type" => "autoincrement",
  32. "name_attcode" => "ref",
  33. "state_attcode" => "status",
  34. "reconc_keys" => array("ref"),
  35. "db_table" => "change",
  36. "db_key_field" => "id",
  37. "db_finalclass_field" => "",
  38. "display_template" => "",
  39. );
  40. MetaModel::Init_Params($aParams);
  41. MetaModel::Init_InheritAttributes();
  42. MetaModel::Init_AddAttribute(new AttributeEnum("status", array("allowed_values"=>new ValueSetEnum('approved,assigned,closed,implemented,monitored,new,notapproved,plannedscheduled,rejected,validated'), "sql"=>"status", "default_value"=>"new", "is_null_allowed"=>true, "depends_on"=>array())));
  43. MetaModel::Init_AddAttribute(new AttributeString("reason", array("allowed_values"=>null, "sql"=>"reason", "default_value"=>"", "is_null_allowed"=>true, "depends_on"=>array())));
  44. MetaModel::Init_AddAttribute(new AttributeExternalKey("requestor_id", array("targetclass"=>"Person", "jointype"=>null, "allowed_values"=>new ValueSetObjects('SELECT Person AS p WHERE p.org_id = :this->org_id'), "sql"=>"requestor_id", "is_null_allowed"=>true, "on_target_delete"=>DEL_MANUAL, "depends_on"=>array("org_id"))));
  45. MetaModel::Init_AddAttribute(new AttributeExternalField("requestor_email", array("allowed_values"=>null, "extkey_attcode"=>"requestor_id", "target_attcode"=>"email", "is_null_allowed"=>true, "depends_on"=>array())));
  46. MetaModel::Init_AddAttribute(new AttributeExternalKey("org_id", array("targetclass"=>"Organization", "jointype"=>null, "allowed_values"=>null, "sql"=>"org_id", "is_null_allowed"=>false, "on_target_delete"=>DEL_AUTO, "depends_on"=>array())));
  47. MetaModel::Init_AddAttribute(new AttributeExternalField("org_name", array("allowed_values"=>null, "extkey_attcode"=>"org_id", "target_attcode"=>"name", "is_null_allowed"=>true, "depends_on"=>array())));
  48. MetaModel::Init_AddAttribute(new AttributeExternalKey("workgroup_id", array("targetclass"=>"Team", "jointype"=>null, "allowed_values"=>null, "sql"=>"workgroup_id", "is_null_allowed"=>true, "on_target_delete"=>DEL_MANUAL, "depends_on"=>array())));
  49. MetaModel::Init_AddAttribute(new AttributeExternalField("workgroup_name", array("allowed_values"=>null, "extkey_attcode"=>"workgroup_id", "target_attcode"=>"name", "is_null_allowed"=>true, "depends_on"=>array())));
  50. MetaModel::Init_AddAttribute(new AttributeDateTime("creation_date", array("allowed_values"=>null, "sql"=>"creation_date", "default_value"=>null, "is_null_allowed"=>true, "depends_on"=>array())));
  51. MetaModel::Init_AddAttribute(new AttributeDateTime("last_update", array("allowed_values"=>null, "sql"=>"last_update", "default_value"=>null, "is_null_allowed"=>true, "depends_on"=>array())));
  52. MetaModel::Init_AddAttribute(new AttributeDateTime("start_date", array("allowed_values"=>null, "sql"=>"start_date", "default_value"=>null, "is_null_allowed"=>true, "depends_on"=>array())));
  53. MetaModel::Init_AddAttribute(new AttributeDateTime("end_date", array("allowed_values"=>null, "sql"=>"end_date", "default_value"=>null, "is_null_allowed"=>true, "depends_on"=>array())));
  54. MetaModel::Init_AddAttribute(new AttributeDateTime("close_date", array("allowed_values"=>null, "sql"=>"close_date", "default_value"=>null, "is_null_allowed"=>true, "depends_on"=>array())));
  55. MetaModel::Init_AddAttribute(new AttributeString("impact", array("allowed_values"=>null, "sql"=>"impact", "default_value"=>"", "is_null_allowed"=>true, "depends_on"=>array())));
  56. MetaModel::Init_AddAttribute(new AttributeExternalKey("agent_id", array("targetclass"=>"Person", "jointype"=>null, "allowed_values"=>new ValueSetObjects('SELECT Person AS p JOIN lnkTeamToContact AS l ON l.contact_id=p.id JOIN Team AS t ON l.team_id=t.id WHERE t.id = :this->workgroup_id'), "sql"=>"agent_id", "is_null_allowed"=>true, "on_target_delete"=>DEL_MANUAL, "depends_on"=>array("workgroup_id"))));
  57. MetaModel::Init_AddAttribute(new AttributeExternalField("agent_name", array("allowed_values"=>null, "extkey_attcode"=>"agent_id", "target_attcode"=>"name", "is_null_allowed"=>true, "depends_on"=>array())));
  58. MetaModel::Init_AddAttribute(new AttributeExternalField("agent_email", array("allowed_values"=>null, "extkey_attcode"=>"agent_id", "target_attcode"=>"email", "is_null_allowed"=>true, "depends_on"=>array())));
  59. MetaModel::Init_AddAttribute(new AttributeExternalKey("supervisor_group_id", array("targetclass"=>"Team", "jointype"=>null, "allowed_values"=>null, "sql"=>"supervisor_group_id", "is_null_allowed"=>true, "on_target_delete"=>DEL_MANUAL, "depends_on"=>array())));
  60. MetaModel::Init_AddAttribute(new AttributeExternalField("supervisor_group_name", array("allowed_values"=>null, "extkey_attcode"=>"supervisor_group_id", "target_attcode"=>"name", "is_null_allowed"=>true, "depends_on"=>array())));
  61. MetaModel::Init_AddAttribute(new AttributeExternalKey("supervisor_id", array("targetclass"=>"Person", "jointype"=>null, "allowed_values"=>new ValueSetObjects('SELECT Person AS p JOIN lnkTeamToContact AS l ON l.contact_id=p.id JOIN Team AS t ON l.team_id=t.id WHERE t.id = :this->supervisor_group_id'), "sql"=>"supervisor_id", "is_null_allowed"=>true, "on_target_delete"=>DEL_MANUAL, "depends_on"=>array("supervisor_group_id"))));
  62. MetaModel::Init_AddAttribute(new AttributeExternalField("supervisor_email", array("allowed_values"=>null, "extkey_attcode"=>"supervisor_id", "target_attcode"=>"email", "is_null_allowed"=>true, "depends_on"=>array())));
  63. MetaModel::Init_AddAttribute(new AttributeExternalKey("manager_group_id", array("targetclass"=>"Team", "jointype"=>null, "allowed_values"=>null, "sql"=>"manager_group_id", "is_null_allowed"=>true, "on_target_delete"=>DEL_MANUAL, "depends_on"=>array())));
  64. MetaModel::Init_AddAttribute(new AttributeExternalField("manager_group_name", array("allowed_values"=>null, "extkey_attcode"=>"manager_group_id", "target_attcode"=>"name", "is_null_allowed"=>true, "depends_on"=>array())));
  65. MetaModel::Init_AddAttribute(new AttributeExternalKey("manager_id", array("targetclass"=>"Person", "jointype"=>null, "allowed_values"=>new ValueSetObjects('SELECT Person AS p JOIN lnkTeamToContact AS l ON l.contact_id=p.id JOIN Team AS t ON l.team_id=t.id WHERE t.id = :this->manager_group_id'), "sql"=>"manager_id", "is_null_allowed"=>true, "on_target_delete"=>DEL_MANUAL, "depends_on"=>array("manager_group_id"))));
  66. MetaModel::Init_AddAttribute(new AttributeExternalField("manager_email", array("allowed_values"=>null, "extkey_attcode"=>"manager_id", "target_attcode"=>"email", "is_null_allowed"=>true, "depends_on"=>array())));
  67. MetaModel::Init_AddAttribute(new AttributeEnum("outage", array("allowed_values"=>new ValueSetEnum('yes,no'), "sql"=>"outage", "default_value"=>"no", "is_null_allowed"=>false, "depends_on"=>array())));
  68. MetaModel::Init_AddAttribute(new AttributeText("change_request", array("allowed_values"=>null, "sql"=>"change_request", "default_value"=>"", "is_null_allowed"=>true, "depends_on"=>array())));
  69. MetaModel::Init_AddAttribute(new AttributeText("fallback", array("allowed_values"=>null, "sql"=>"fallback", "default_value"=>"", "is_null_allowed"=>true, "depends_on"=>array())));
  70. MetaModel::Init_SetZListItems('details', array('title', 'org_id', 'ticket_log', 'start_date', 'document_list', 'ci_list', 'contact_list', 'status', 'reason', 'requestor_id', 'workgroup_id', 'creation_date', 'last_update', 'end_date', 'close_date', 'impact', 'agent_id', 'agent_email', 'supervisor_group_id', 'supervisor_id', 'manager_group_id', 'manager_id', 'outage', 'change_request', 'fallback'));
  71. MetaModel::Init_SetZListItems('advanced_search', array('finalclass', 'ref', 'title', 'org_id', 'start_date', 'status', 'reason', 'requestor_id', 'workgroup_id', 'creation_date', 'last_update', 'end_date', 'close_date', 'impact', 'agent_id', 'agent_email', 'supervisor_group_id', 'supervisor_id', 'manager_group_id', 'manager_id', 'outage', 'change_request', 'fallback'));
  72. MetaModel::Init_SetZListItems('standard_search', array('finalclass', 'ref', 'title', 'org_id', 'start_date', 'status', 'reason', 'requestor_id', 'workgroup_id', 'creation_date', 'last_update', 'end_date', 'close_date', 'impact', 'agent_id', 'agent_email', 'supervisor_group_id', 'supervisor_id', 'manager_group_id', 'manager_id', 'outage', 'change_request', 'fallback'));
  73. MetaModel::Init_SetZListItems('list', array('finalclass', 'title', 'start_date', 'status'));
  74. MetaModel::Init_DefineState(
  75. "new",
  76. array(
  77. "attribute_inherit" => null,
  78. "attribute_list" => array(
  79. 'start_date' => OPT_ATT_HIDDEN,
  80. 'ticket_log' => OPT_ATT_HIDDEN,
  81. 'impact' => OPT_ATT_HIDDEN,
  82. 'outage' => OPT_ATT_HIDDEN,
  83. 'fallback' => OPT_ATT_HIDDEN,
  84. 'ref' => OPT_ATT_READONLY,
  85. 'requestor_id' => OPT_ATT_MANDATORY,
  86. 'title' => OPT_ATT_MANDATORY,
  87. 'reason' => OPT_ATT_MANDATORY,
  88. 'workgroup_id' => OPT_ATT_HIDDEN,
  89. 'creation_date' => OPT_ATT_READONLY,
  90. 'last_update' => OPT_ATT_READONLY,
  91. 'end_date' => OPT_ATT_HIDDEN,
  92. 'close_date' => OPT_ATT_HIDDEN,
  93. 'agent_id' => OPT_ATT_HIDDEN,
  94. 'agent_email' => OPT_ATT_HIDDEN,
  95. 'supervisor_group_id' => OPT_ATT_HIDDEN,
  96. 'supervisor_id' => OPT_ATT_HIDDEN,
  97. 'manager_group_id' => OPT_ATT_HIDDEN,
  98. 'manager_id' => OPT_ATT_HIDDEN,
  99. ),
  100. )
  101. );
  102. MetaModel::Init_DefineState(
  103. "validated",
  104. array(
  105. "attribute_inherit" => 'new',
  106. "attribute_list" => array(
  107. 'title' => OPT_ATT_READONLY,
  108. 'reason' => OPT_ATT_READONLY,
  109. 'workgroup_id' => OPT_ATT_MANDATORY,
  110. 'supervisor_group_id' => OPT_ATT_MANDATORY,
  111. 'manager_group_id' => OPT_ATT_MANDATORY,
  112. 'change_request' => OPT_ATT_READONLY,
  113. ),
  114. )
  115. );
  116. MetaModel::Init_DefineState(
  117. "rejected",
  118. array(
  119. "attribute_inherit" => 'new',
  120. "attribute_list" => array(
  121. ),
  122. )
  123. );
  124. MetaModel::Init_DefineState(
  125. "assigned",
  126. array(
  127. "attribute_inherit" => 'validated',
  128. "attribute_list" => array(
  129. 'workgroup_id' => OPT_ATT_MANDATORY,
  130. 'agent_id' => OPT_ATT_MUSTCHANGE,
  131. 'supervisor_id' => OPT_ATT_MUSTCHANGE,
  132. 'manager_id' => OPT_ATT_MUSTCHANGE,
  133. ),
  134. )
  135. );
  136. MetaModel::Init_DefineState(
  137. "plannedscheduled",
  138. array(
  139. "attribute_inherit" => 'assigned',
  140. "attribute_list" => array(
  141. 'ticket_log' => OPT_ATT_MANDATORY,
  142. 'requestor_id' => OPT_ATT_READONLY,
  143. 'org_id' => OPT_ATT_READONLY,
  144. 'workgroup_id' => OPT_ATT_READONLY,
  145. 'start_date' => OPT_ATT_MANDATORY,
  146. 'end_date' => OPT_ATT_MANDATORY,
  147. 'impact' => OPT_ATT_MANDATORY,
  148. 'agent_id' => OPT_ATT_MANDATORY,
  149. 'supervisor_group_id' => OPT_ATT_MANDATORY,
  150. 'supervisor_id' => OPT_ATT_MANDATORY,
  151. 'manager_group_id' => OPT_ATT_MANDATORY,
  152. 'manager_id' => OPT_ATT_MANDATORY,
  153. 'fallback' => OPT_ATT_MANDATORY,
  154. 'outage' => OPT_ATT_MUSTPROMPT,
  155. ),
  156. )
  157. );
  158. MetaModel::Init_DefineState(
  159. "approved",
  160. array(
  161. "attribute_inherit" => 'plannedscheduled',
  162. "attribute_list" => array(
  163. 'start_date' => OPT_ATT_READONLY,
  164. 'end_date' => OPT_ATT_MANDATORY,
  165. 'impact' => OPT_ATT_READONLY,
  166. 'supervisor_group_id' => OPT_ATT_READONLY,
  167. 'supervisor_id' => OPT_ATT_READONLY,
  168. 'manager_group_id' => OPT_ATT_READONLY,
  169. 'manager_id' => OPT_ATT_READONLY,
  170. 'outage' => OPT_ATT_READONLY,
  171. ),
  172. )
  173. );
  174. MetaModel::Init_DefineState(
  175. "notapproved",
  176. array(
  177. "attribute_inherit" => 'plannedscheduled',
  178. "attribute_list" => array(
  179. 'impact' => OPT_ATT_READONLY,
  180. 'supervisor_group_id' => OPT_ATT_READONLY,
  181. 'supervisor_id' => OPT_ATT_READONLY,
  182. 'manager_group_id' => OPT_ATT_READONLY,
  183. 'manager_id' => OPT_ATT_READONLY,
  184. ),
  185. )
  186. );
  187. MetaModel::Init_DefineState(
  188. "implemented",
  189. array(
  190. "attribute_inherit" => 'approved',
  191. "attribute_list" => array(
  192. ),
  193. )
  194. );
  195. MetaModel::Init_DefineState(
  196. "monitored",
  197. array(
  198. "attribute_inherit" => 'implemented',
  199. "attribute_list" => array(
  200. 'end_date' => OPT_ATT_READONLY,
  201. 'agent_id' => OPT_ATT_READONLY,
  202. 'change_request' => OPT_ATT_READONLY,
  203. 'fallback' => OPT_ATT_READONLY,
  204. ),
  205. )
  206. );
  207. MetaModel::Init_DefineState(
  208. "closed",
  209. array(
  210. "attribute_inherit" => 'monitored',
  211. "attribute_list" => array(
  212. 'ticket_log' => OPT_ATT_READONLY,
  213. 'close_date' => OPT_ATT_READONLY,
  214. ),
  215. )
  216. );
  217. MetaModel::Init_DefineStimulus(new StimulusUserAction("ev_validate", array()));
  218. MetaModel::Init_DefineStimulus(new StimulusUserAction("ev_reject", array()));
  219. MetaModel::Init_DefineStimulus(new StimulusUserAction("ev_assign", array()));
  220. MetaModel::Init_DefineStimulus(new StimulusUserAction("ev_reopen", array()));
  221. MetaModel::Init_DefineStimulus(new StimulusUserAction("ev_plan", array()));
  222. MetaModel::Init_DefineStimulus(new StimulusUserAction("ev_approve", array()));
  223. MetaModel::Init_DefineStimulus(new StimulusUserAction("ev_replan", array()));
  224. MetaModel::Init_DefineStimulus(new StimulusUserAction("ev_notapprove", array()));
  225. MetaModel::Init_DefineStimulus(new StimulusUserAction("ev_implement", array()));
  226. MetaModel::Init_DefineStimulus(new StimulusUserAction("ev_monitor", array()));
  227. MetaModel::Init_DefineStimulus(new StimulusUserAction("ev_finish", array()));
  228. }
  229. public function SetClosureDate($sStimulusCode)
  230. {
  231. $this->Set('close_date', time());
  232. return true;
  233. }
  234. protected function OnInsert()
  235. {
  236. $oToNotify = $this->Get('contact_list');
  237. $oToImpact = $this->Get('ci_list');
  238. $oImpactedInfras = DBObjectSet::FromLinkSet($this, 'ci_list', 'ci_id');
  239. $aComputed = $oImpactedInfras->GetRelatedObjects('impacts', 10);
  240. if (isset($aComputed['FunctionalCI']) && is_array($aComputed['FunctionalCI']))
  241. {
  242. foreach($aComputed['FunctionalCI'] as $iKey => $oObject)
  243. {
  244. $oNewLink = new lnkTicketToCI();
  245. $oNewLink->Set('ci_id', $iKey);
  246. $oToImpact->AddObject($oNewLink);
  247. }
  248. }
  249. if (isset($aComputed['Contact']) && is_array($aComputed['Contact']))
  250. {
  251. foreach($aComputed['Contact'] as $iKey => $oObject)
  252. {
  253. $oNewLink = new lnkTicketToContact();
  254. $oNewLink->Set('contact_id', $iKey);
  255. $oNewLink->Set('role', 'contact automatically computed');
  256. $oToNotify->AddObject($oNewLink);
  257. }
  258. }
  259. $this->Set('creation_date', time());
  260. $this->Set('last_update', time());
  261. }
  262. protected function OnUpdate()
  263. {
  264. $this->Set('last_update', time());
  265. }
  266. public function ComputeValues()
  267. {
  268. $iKey = $this->GetKey();
  269. if ($iKey < 0)
  270. {
  271. // Object not yet in the Database
  272. $iKey = MetaModel::GetNextKey(get_class($this));
  273. }
  274. $sName = sprintf('C-%06d', $iKey);
  275. $this->Set('ref', $sName);
  276. }
  277. }
  278. class RoutineChange extends Change
  279. {
  280. public static function Init()
  281. {
  282. $aParams = array
  283. (
  284. "category" => "bizmodel,searchable,changemgmt",
  285. "key_type" => "autoincrement",
  286. "name_attcode" => "ref",
  287. "state_attcode" => "",
  288. "reconc_keys" => array("ref"),
  289. "db_table" => "change_routine",
  290. "db_key_field" => "id",
  291. "db_finalclass_field" => "",
  292. "display_template" => "",
  293. );
  294. MetaModel::Init_Params($aParams);
  295. MetaModel::Init_InheritAttributes();
  296. MetaModel::Init_InheritLifecycle();
  297. MetaModel::Init_SetZListItems('details', array('title', 'org_id', 'ticket_log', 'start_date', 'document_list', 'ci_list', 'contact_list', 'status', 'reason', 'requestor_id', 'workgroup_id', 'creation_date', 'last_update', 'end_date', 'close_date', 'impact', 'agent_id', 'agent_email', 'supervisor_group_id', 'supervisor_id', 'manager_group_id', 'manager_id', 'outage', 'change_request', 'fallback'));
  298. MetaModel::Init_SetZListItems('advanced_search', array('ref', 'title', 'org_id', 'start_date', 'status', 'reason', 'requestor_id', 'workgroup_id', 'creation_date', 'last_update', 'end_date', 'close_date', 'impact', 'agent_id', 'agent_email', 'supervisor_group_id', 'supervisor_id', 'manager_group_id', 'manager_id', 'outage', 'change_request', 'fallback'));
  299. MetaModel::Init_SetZListItems('standard_search', array('ref', 'title', 'org_id', 'start_date', 'status', 'reason', 'requestor_id', 'workgroup_id', 'creation_date', 'last_update', 'end_date', 'close_date', 'impact', 'agent_id', 'agent_email', 'supervisor_group_id', 'supervisor_id', 'manager_group_id', 'manager_id', 'outage', 'change_request', 'fallback'));
  300. MetaModel::Init_SetZListItems('list', array('title', 'org_id', 'start_date', 'status', 'requestor_id', 'workgroup_id', 'creation_date', 'last_update', 'end_date', 'close_date', 'impact', 'agent_id', 'agent_email', 'supervisor_group_id', 'supervisor_id', 'manager_group_id', 'manager_id', 'outage', 'change_request', 'fallback'));
  301. MetaModel::Init_DefineTransition("new", "ev_assign", array("target_state"=>"assigned", "actions"=>array(), "user_restriction"=>null));
  302. MetaModel::Init_DefineTransition("assigned", "ev_plan", array("target_state"=>"plannedscheduled", "actions"=>array(), "user_restriction"=>null));
  303. MetaModel::Init_DefineTransition("plannedscheduled", "ev_implement", array("target_state"=>"implemented", "actions"=>array(), "user_restriction"=>null));
  304. MetaModel::Init_DefineTransition("implemented", "ev_monitor", array("target_state"=>"monitored", "actions"=>array(), "user_restriction"=>null));
  305. MetaModel::Init_DefineTransition("implemented", "ev_finish", array("target_state"=>"closed", "actions"=>array('SetClosureDate'), "user_restriction"=>null));
  306. MetaModel::Init_DefineTransition("monitored", "ev_finish", array("target_state"=>"closed", "actions"=>array('SetClosureDate'), "user_restriction"=>null));
  307. }
  308. }
  309. abstract class ApprovedChange extends Change
  310. {
  311. public static function Init()
  312. {
  313. $aParams = array
  314. (
  315. "category" => "bizmodel,searchable,changemgmt",
  316. "key_type" => "autoincrement",
  317. "name_attcode" => "ref",
  318. "state_attcode" => "",
  319. "reconc_keys" => array("ref"),
  320. "db_table" => "change_approved",
  321. "db_key_field" => "id",
  322. "db_finalclass_field" => "",
  323. "display_template" => "",
  324. );
  325. MetaModel::Init_Params($aParams);
  326. MetaModel::Init_InheritAttributes();
  327. MetaModel::Init_InheritLifecycle();
  328. MetaModel::Init_AddAttribute(new AttributeDateTime("approval_date", array("allowed_values"=>null, "sql"=>"approval_date", "default_value"=>null, "is_null_allowed"=>true, "depends_on"=>array())));
  329. MetaModel::Init_AddAttribute(new AttributeString("approval_comment", array("allowed_values"=>null, "sql"=>"approval_comment", "default_value"=>"", "is_null_allowed"=>true, "depends_on"=>array())));
  330. MetaModel::Init_SetZListItems('details', array('title', 'org_id', 'ticket_log', 'start_date', 'document_list', 'ci_list', 'contact_list', 'status', 'reason', 'requestor_id', 'workgroup_id', 'creation_date', 'last_update', 'end_date', 'close_date', 'impact', 'agent_id', 'agent_email', 'supervisor_group_id', 'supervisor_id', 'manager_group_id', 'manager_id', 'outage', 'change_request', 'fallback', 'approval_date', 'approval_comment'));
  331. MetaModel::Init_SetZListItems('advanced_search', array('ref', 'title', 'org_id', 'start_date', 'status', 'reason', 'requestor_id', 'workgroup_id', 'creation_date', 'last_update', 'end_date', 'close_date', 'impact', 'agent_id', 'agent_email', 'supervisor_group_id', 'supervisor_id', 'manager_group_id', 'manager_id', 'outage', 'change_request', 'fallback', 'approval_date', 'approval_comment'));
  332. MetaModel::Init_SetZListItems('standard_search', array('ref', 'title', 'org_id', 'start_date', 'status', 'reason', 'requestor_id', 'workgroup_id', 'creation_date', 'last_update', 'end_date', 'close_date', 'impact', 'agent_id', 'agent_email', 'supervisor_group_id', 'supervisor_id', 'manager_group_id', 'manager_id', 'outage', 'change_request', 'fallback', 'approval_date', 'approval_comment'));
  333. MetaModel::Init_SetZListItems('list', array('title', 'org_id', 'start_date', 'status', 'requestor_id', 'workgroup_id', 'creation_date', 'last_update', 'end_date', 'close_date', 'impact', 'agent_id', 'agent_email', 'supervisor_group_id', 'supervisor_id', 'manager_group_id', 'manager_id', 'outage', 'change_request', 'fallback', 'approval_date', 'approval_comment'));
  334. MetaModel::Init_OverloadStateAttribute('new', 'approval_date', OPT_ATT_HIDDEN);
  335. MetaModel::Init_OverloadStateAttribute('new', 'approval_comment', OPT_ATT_HIDDEN);
  336. MetaModel::Init_OverloadStateAttribute('validated', 'approval_date', OPT_ATT_HIDDEN);
  337. MetaModel::Init_OverloadStateAttribute('validated', 'approval_comment', OPT_ATT_HIDDEN);
  338. MetaModel::Init_OverloadStateAttribute('rejected', 'approval_date', OPT_ATT_HIDDEN);
  339. MetaModel::Init_OverloadStateAttribute('rejected', 'approval_comment', OPT_ATT_HIDDEN);
  340. MetaModel::Init_OverloadStateAttribute('assigned', 'approval_date', OPT_ATT_HIDDEN);
  341. MetaModel::Init_OverloadStateAttribute('assigned', 'approval_comment', OPT_ATT_HIDDEN);
  342. MetaModel::Init_OverloadStateAttribute('plannedscheduled', 'approval_date', OPT_ATT_HIDDEN);
  343. MetaModel::Init_OverloadStateAttribute('plannedscheduled', 'approval_comment', OPT_ATT_HIDDEN);
  344. MetaModel::Init_OverloadStateAttribute('notapproved', 'approval_date', OPT_ATT_HIDDEN);
  345. MetaModel::Init_OverloadStateAttribute('notapproved', 'approval_comment', OPT_ATT_HIDDEN);
  346. MetaModel::Init_OverloadStateAttribute('approved', 'approval_date', OPT_ATT_MANDATORY);
  347. MetaModel::Init_OverloadStateAttribute('approved', 'approval_comment', OPT_ATT_MANDATORY);
  348. MetaModel::Init_OverloadStateAttribute('implemented', 'approval_date', OPT_ATT_READONLY);
  349. MetaModel::Init_OverloadStateAttribute('implemented', 'approval_comment', OPT_ATT_READONLY);
  350. MetaModel::Init_OverloadStateAttribute('monitored', 'approval_date', OPT_ATT_READONLY);
  351. MetaModel::Init_OverloadStateAttribute('monitored', 'approval_comment', OPT_ATT_READONLY);
  352. MetaModel::Init_OverloadStateAttribute('closed', 'approval_date', OPT_ATT_READONLY);
  353. MetaModel::Init_OverloadStateAttribute('closed', 'approval_comment', OPT_ATT_READONLY);
  354. }
  355. }
  356. class NormalChange extends ApprovedChange
  357. {
  358. public static function Init()
  359. {
  360. $aParams = array
  361. (
  362. "category" => "bizmodel,searchable,changemgmt",
  363. "key_type" => "autoincrement",
  364. "name_attcode" => "ref",
  365. "state_attcode" => "",
  366. "reconc_keys" => array("ref"),
  367. "db_table" => "change_normal",
  368. "db_key_field" => "id",
  369. "db_finalclass_field" => "",
  370. "display_template" => "",
  371. );
  372. MetaModel::Init_Params($aParams);
  373. MetaModel::Init_InheritAttributes();
  374. MetaModel::Init_InheritLifecycle();
  375. MetaModel::Init_AddAttribute(new AttributeDateTime("acceptance_date", array("allowed_values"=>null, "sql"=>"acceptance_date", "default_value"=>null, "is_null_allowed"=>true, "depends_on"=>array())));
  376. MetaModel::Init_AddAttribute(new AttributeString("acceptance_comment", array("allowed_values"=>null, "sql"=>"acceptance_comment", "default_value"=>"", "is_null_allowed"=>true, "depends_on"=>array())));
  377. MetaModel::Init_SetZListItems('details', array('title', 'org_id', 'ticket_log', 'start_date', 'document_list', 'ci_list', 'contact_list', 'status', 'reason', 'requestor_id', 'workgroup_id', 'creation_date', 'last_update', 'end_date', 'close_date', 'impact', 'agent_id', 'agent_email', 'supervisor_group_id', 'supervisor_id', 'manager_group_id', 'manager_id', 'outage', 'change_request', 'fallback', 'approval_date', 'approval_comment', 'acceptance_date', 'acceptance_comment'));
  378. MetaModel::Init_SetZListItems('advanced_search', array('ref', 'title', 'org_id', 'start_date', 'status', 'reason', 'requestor_id', 'workgroup_id', 'creation_date', 'last_update', 'end_date', 'close_date', 'impact', 'agent_id', 'agent_email', 'supervisor_group_id', 'supervisor_id', 'manager_group_id', 'manager_id', 'outage', 'change_request', 'fallback'));
  379. MetaModel::Init_SetZListItems('standard_search', array('ref', 'title', 'org_id', 'start_date', 'status', 'reason', 'requestor_id', 'workgroup_id', 'creation_date', 'last_update', 'end_date', 'close_date', 'impact', 'agent_id', 'agent_email', 'supervisor_group_id', 'supervisor_id', 'manager_group_id', 'manager_id', 'outage', 'change_request', 'fallback'));
  380. MetaModel::Init_SetZListItems('list', array('title', 'org_id', 'start_date', 'status', 'requestor_id', 'workgroup_id', 'creation_date', 'last_update', 'end_date', 'close_date', 'impact', 'agent_id', 'agent_email', 'supervisor_group_id', 'supervisor_id', 'manager_group_id', 'manager_id', 'outage', 'change_request', 'fallback'));
  381. MetaModel::Init_OverloadStateAttribute('new', 'acceptance_date', OPT_ATT_HIDDEN);
  382. MetaModel::Init_OverloadStateAttribute('new', 'acceptance_comment', OPT_ATT_HIDDEN);
  383. MetaModel::Init_OverloadStateAttribute('validated', 'acceptance_date', OPT_ATT_MANDATORY);
  384. MetaModel::Init_OverloadStateAttribute('validated', 'acceptance_comment', OPT_ATT_MANDATORY);
  385. MetaModel::Init_OverloadStateAttribute('rejected', 'acceptance_date', OPT_ATT_HIDDEN);
  386. MetaModel::Init_OverloadStateAttribute('rejected', 'acceptance_comment', OPT_ATT_HIDDEN);
  387. MetaModel::Init_OverloadStateAttribute('plannedscheduled', 'acceptance_date', OPT_ATT_READONLY);
  388. MetaModel::Init_OverloadStateAttribute('plannedscheduled', 'acceptance_comment', OPT_ATT_READONLY);
  389. MetaModel::Init_OverloadStateAttribute('approved', 'acceptance_date', OPT_ATT_READONLY);
  390. MetaModel::Init_OverloadStateAttribute('approved', 'acceptance_comment', OPT_ATT_READONLY);
  391. MetaModel::Init_OverloadStateAttribute('notapproved', 'acceptance_date', OPT_ATT_READONLY);
  392. MetaModel::Init_OverloadStateAttribute('notapproved', 'acceptance_comment', OPT_ATT_READONLY);
  393. MetaModel::Init_OverloadStateAttribute('implemented', 'acceptance_date', OPT_ATT_READONLY);
  394. MetaModel::Init_OverloadStateAttribute('implemented', 'acceptance_comment', OPT_ATT_READONLY);
  395. MetaModel::Init_OverloadStateAttribute('monitored', 'acceptance_date', OPT_ATT_READONLY);
  396. MetaModel::Init_OverloadStateAttribute('monitored', 'acceptance_comment', OPT_ATT_READONLY);
  397. MetaModel::Init_OverloadStateAttribute('closed', 'acceptance_date', OPT_ATT_READONLY);
  398. MetaModel::Init_OverloadStateAttribute('closed', 'acceptance_comment', OPT_ATT_READONLY);
  399. MetaModel::Init_DefineTransition("new", "ev_validate", array("target_state"=>"validated", "actions"=>array(), "user_restriction"=>null));
  400. MetaModel::Init_DefineTransition("new", "ev_reject", array("target_state"=>"rejected", "actions"=>array(), "user_restriction"=>null));
  401. MetaModel::Init_DefineTransition("rejected", "ev_reopen", array("target_state"=>"new", "actions"=>array(), "user_restriction"=>null));
  402. MetaModel::Init_DefineTransition("validated", "ev_assign", array("target_state"=>"assigned", "actions"=>array(), "user_restriction"=>null));
  403. MetaModel::Init_DefineTransition("assigned", "ev_plan", array("target_state"=>"plannedscheduled", "actions"=>array(), "user_restriction"=>null));
  404. MetaModel::Init_DefineTransition("plannedscheduled", "ev_approve", array("target_state"=>"approved", "actions"=>array(), "user_restriction"=>null));
  405. MetaModel::Init_DefineTransition("plannedscheduled", "ev_notapprove", array("target_state"=>"notapproved", "actions"=>array(), "user_restriction"=>null));
  406. MetaModel::Init_DefineTransition("notapproved", "ev_replan", array("target_state"=>"plannedscheduled", "actions"=>array(), "user_restriction"=>null));
  407. MetaModel::Init_DefineTransition("approved", "ev_implement", array("target_state"=>"implemented", "actions"=>array(), "user_restriction"=>null));
  408. MetaModel::Init_DefineTransition("implemented", "ev_monitor", array("target_state"=>"monitored", "actions"=>array(), "user_restriction"=>null));
  409. MetaModel::Init_DefineTransition("implemented", "ev_finish", array("target_state"=>"closed", "actions"=>array('SetClosureDate'), "user_restriction"=>null));
  410. MetaModel::Init_DefineTransition("monitored", "ev_finish", array("target_state"=>"closed", "actions"=>array('SetClosureDate'), "user_restriction"=>null));
  411. }
  412. }
  413. class EmergencyChange extends ApprovedChange
  414. {
  415. public static function Init()
  416. {
  417. $aParams = array
  418. (
  419. "category" => "bizmodel,searchable,changemgmt",
  420. "key_type" => "autoincrement",
  421. "name_attcode" => "ref",
  422. "state_attcode" => "",
  423. "reconc_keys" => array("ref"),
  424. "db_table" => "change_emergency",
  425. "db_key_field" => "id",
  426. "db_finalclass_field" => "",
  427. "display_template" => "",
  428. );
  429. MetaModel::Init_Params($aParams);
  430. MetaModel::Init_InheritAttributes();
  431. MetaModel::Init_InheritLifecycle();
  432. MetaModel::Init_SetZListItems('details', array('title', 'org_id', 'ticket_log', 'start_date', 'document_list', 'ci_list', 'contact_list', 'status', 'reason', 'requestor_id', 'workgroup_id', 'creation_date', 'last_update', 'end_date', 'close_date', 'impact', 'agent_id', 'agent_email', 'supervisor_group_id', 'supervisor_id', 'manager_group_id', 'manager_id', 'outage', 'change_request', 'fallback', 'approval_date', 'approval_comment'));
  433. MetaModel::Init_SetZListItems('advanced_search', array('ref', 'title', 'org_id', 'start_date', 'status', 'reason', 'requestor_id', 'workgroup_id', 'creation_date', 'last_update', 'end_date', 'close_date', 'impact', 'agent_id', 'agent_email', 'supervisor_group_id', 'supervisor_id', 'manager_group_id', 'manager_id', 'outage', 'change_request', 'fallback', 'approval_date', 'approval_comment'));
  434. MetaModel::Init_SetZListItems('standard_search', array('ref', 'title', 'org_id', 'start_date', 'status', 'reason', 'requestor_id', 'workgroup_id', 'creation_date', 'last_update', 'end_date', 'close_date', 'impact', 'agent_id', 'agent_email', 'supervisor_group_id', 'supervisor_id', 'manager_group_id', 'manager_id', 'outage', 'change_request', 'fallback', 'approval_date', 'approval_comment'));
  435. MetaModel::Init_SetZListItems('list', array('title', 'org_id', 'start_date', 'status', 'requestor_id', 'workgroup_id', 'creation_date', 'last_update', 'end_date', 'close_date', 'impact', 'agent_id', 'agent_email', 'supervisor_group_id', 'supervisor_id', 'manager_group_id', 'manager_id', 'outage', 'change_request', 'fallback', 'approval_date', 'approval_comment'));
  436. MetaModel::Init_DefineTransition("new", "ev_assign", array("target_state"=>"assigned", "actions"=>array(), "user_restriction"=>null));
  437. MetaModel::Init_DefineTransition("assigned", "ev_plan", array("target_state"=>"plannedscheduled", "actions"=>array(), "user_restriction"=>null));
  438. MetaModel::Init_DefineTransition("plannedscheduled", "ev_approve", array("target_state"=>"approved", "actions"=>array(), "user_restriction"=>null));
  439. MetaModel::Init_DefineTransition("plannedscheduled", "ev_notapprove", array("target_state"=>"notapproved", "actions"=>array(), "user_restriction"=>null));
  440. MetaModel::Init_DefineTransition("notapproved", "ev_replan", array("target_state"=>"plannedscheduled", "actions"=>array(), "user_restriction"=>null));
  441. MetaModel::Init_DefineTransition("approved", "ev_implement", array("target_state"=>"implemented", "actions"=>array(), "user_restriction"=>null));
  442. MetaModel::Init_DefineTransition("implemented", "ev_monitor", array("target_state"=>"monitored", "actions"=>array(), "user_restriction"=>null));
  443. MetaModel::Init_DefineTransition("implemented", "ev_finish", array("target_state"=>"closed", "actions"=>array('SetClosureDate'), "user_restriction"=>null));
  444. MetaModel::Init_DefineTransition("monitored", "ev_finish", array("target_state"=>"closed", "actions"=>array('SetClosureDate'), "user_restriction"=>null));
  445. }
  446. }
  447. $oMyMenuGroup = new MenuGroup('ChangeManagement', 50 /* fRank */);
  448. new TemplateMenuNode('Change:Overview', '../modules/itop-change-mgmt-1.0.0/overview.html', $oMyMenuGroup->GetIndex() /* oParent */, 0 /* fRank */);
  449. new OQLMenuNode('MyChanges', 'SELECT Change WHERE agent_id = :current_contact_id', $oMyMenuGroup->GetIndex(), 1 /* fRank */);
  450. new OQLMenuNode('Changes', 'SELECT Change WHERE status != "closed"', $oMyMenuGroup->GetIndex(), 2 /* fRank */);
  451. new OQLMenuNode('WaitingApproval', 'SELECT ApprovedChange WHERE status IN ("plannedscheduled")', $oMyMenuGroup->GetIndex(), 3 /* fRank */);
  452. new OQLMenuNode('WaitingAcceptance', 'SELECT NormalChange WHERE status IN ("new")', $oMyMenuGroup->GetIndex(), 4 /* fRank */);
  453. ?>