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- <?xml version="1.0" encoding="UTF-8"?>
- <Set>
- <TriggerOnObjectCreate id="2">
- <description>Incident ticket creation</description>
- <target_class>Incident</target_class>
- </TriggerOnObjectCreate>
- <TriggerOnStateEnter id="5">
- <description>Incident ticket assigned to agent</description>
- <target_class>Incident</target_class>
- <state>Assigned</state>
- </TriggerOnStateEnter>
- <TriggerOnStateEnter id="6">
- <description>Incident ticket resolved</description>
- <target_class>Incident</target_class>
- <state>Resolved</state>
- </TriggerOnStateEnter>
- </Set>
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