ITSSTOOLS/setup/data/structure/1.menus.xml

<?xml version="1.0" encoding="UTF-8"?>
<Set>
<menuNode id="1">
<name>Admin tools</name>
<label>Admin tools</label>
<hyperlink>UI.php</hyperlink>
<icon_path></icon_path>
<template>&lt;p&gt;&lt;/p&gt;
&lt;p&gt;&lt;/p&gt;
&lt;p style=&quot;text-align:center; font-family:Georgia, &apos;Times New Roman&apos;, Times, serif; font-size:32px;&quot;&gt;Administration tools&lt;/p&gt;
&lt;p&gt;Tools accessible only to logins having the administrator profile&lt;/p&gt;
</template>
<type>administrator</type>
<rank>1000</rank>
<parent_id>0</parent_id>
<user_id>0</user_id>
</menuNode>
<menuNode id="2">
<name>All Applications</name>
<label>All Applications</label>
<hyperlink>UI.php</hyperlink>
<icon_path></icon_path>
<template>&lt;itopblock BlockClass=&quot;DisplayBlock&quot; objectclass=&quot;bizApplication&quot; type=&quot;search&quot; asynchronous=&quot;false&quot; encoding=&quot;text/sibusql&quot;&gt;bizApplication&lt;/itopblock&gt;
&lt;div id=&quot;BottomPane&quot;&gt;
&lt;p&gt;&lt;/p&gt;
&lt;p&gt;&lt;/p&gt;
&lt;p style=&quot;text-align:center; font-family:Georgia, &apos;Times New Roman&apos;, Times, serif; font-size:24px;&quot;&gt;All Applications&lt;/p&gt;
&lt;p&gt;&lt;/p&gt;
&lt;itopblock BlockClass=&quot;DisplayBlock&quot; objectclass=&quot;bizApplication&quot; type=&quot;list&quot; asynchronous=&quot;false&quot; encoding=&quot;text/sibusql&quot;&gt;bizApplication&lt;/itopblock&gt;
&lt;/div&gt;
</template>
<type>application</type>
<rank>999</rank>
<parent_id>16</parent_id>
<user_id>0</user_id>
</menuNode>
<menuNode id="3">
<name>All Circuits</name>
<label>All Circuits</label>
<hyperlink>UI.php</hyperlink>
<icon_path></icon_path>
<template>&lt;itopblock BlockClass=&quot;DisplayBlock&quot; objectclass=&quot;bizCircuit&quot; type=&quot;search&quot; asynchronous=&quot;false&quot; encoding=&quot;text/sibusql&quot;&gt;bizCircuit&lt;/itopblock&gt;
&lt;div id=&quot;BottomPane&quot;&gt;
&lt;p&gt;&lt;/p&gt;
&lt;p&gt;&lt;/p&gt;
&lt;p style=&quot;text-align:center; font-family:Georgia, &apos;Times New Roman&apos;, Times, serif; font-size:24px;&quot;&gt;All Circuits&lt;/p&gt;
&lt;p&gt;&lt;/p&gt;
&lt;itopblock BlockClass=&quot;DisplayBlock&quot; objectclass=&quot;bizCircuit&quot; type=&quot;list&quot; asynchronous=&quot;false&quot; encoding=&quot;text/sibusql&quot;&gt;bizCircuit&lt;/itopblock&gt;
&lt;/div&gt;
</template>
<type>application</type>
<rank>999</rank>
<parent_id>16</parent_id>
<user_id>0</user_id>
</menuNode>
<menuNode id="4">
<name>All Contracts</name>
<label>All Contracts</label>
<hyperlink>./UI.php</hyperlink>
<icon_path></icon_path>
<template>&lt;itopblock BlockClass=&quot;DisplayBlock&quot; objectclass=&quot;bizContact&quot; type=&quot;search&quot; asynchronous=&quot;false&quot; encoding=&quot;text/sibusql&quot;&gt;bizContract&lt;/itopblock&gt;
&lt;div id=&quot;BottomPane&quot;&gt;
&lt;p&gt;&lt;/p&gt;
&lt;itopblock BlockClass=&quot;DisplayBlock&quot; objectclass=&quot;bizContact&quot; type=&quot;list&quot; asynchronous=&quot;false&quot; encoding=&quot;text/sibusql&quot;&gt;bizContract&lt;/itopblock&gt;
&lt;/div&gt;</template>
<type>application</type>
<rank>2</rank>
<parent_id>38</parent_id>
<user_id>0</user_id>
</menuNode>
<menuNode id="5">
<name>All Interfaces</name>
<label>All Interfaces</label>
<hyperlink>UI.php</hyperlink>
<icon_path></icon_path>
<template>&lt;itopblock BlockClass=&quot;DisplayBlock&quot; objectclass=&quot;bizContact&quot; type=&quot;search&quot; asynchronous=&quot;false&quot; encoding=&quot;text/sibusql&quot;&gt;bizInterface&lt;/itopblock&gt;
&lt;div id=&quot;BottomPane&quot;&gt;
&lt;p&gt;&lt;/p&gt;
&lt;p&gt;&lt;/p&gt;
&lt;p style=&quot;text-align:center; font-family:Georgia, &apos;Times New Roman&apos;, Times, serif; font-size:24px;&quot;&gt;All Interfaces&lt;/p&gt;
&lt;p&gt;&lt;/p&gt;
&lt;itopblock BlockClass=&quot;DisplayBlock&quot; objectclass=&quot;bizContact&quot; type=&quot;list&quot; asynchronous=&quot;false&quot; encoding=&quot;text/sibusql&quot;&gt;bizInterface&lt;/itopblock&gt;
&lt;/div&gt;
</template>
<type>application</type>
<rank>999</rank>
<parent_id>16</parent_id>
<user_id>0</user_id>
</menuNode>
<menuNode id="6">
<name>All Network devices</name>
<label>All Network devices</label>
<hyperlink>UI.php</hyperlink>
<icon_path></icon_path>
<template>&lt;itopblock BlockClass=&quot;DisplayBlock&quot; objectclass=&quot;bizNetworkDevice&quot; type=&quot;search&quot; asynchronous=&quot;false&quot; encoding=&quot;text/sibusql&quot;&gt;bizNetworkDevice&lt;/itopblock&gt;
&lt;div id=&quot;BottomPane&quot;&gt;
&lt;p&gt;&lt;/p&gt;
&lt;p&gt;&lt;/p&gt;
&lt;p style=&quot;text-align:center; font-family:Georgia, &apos;Times New Roman&apos;, Times, serif; font-size:24px;&quot;&gt;All Network Devices&lt;/p&gt;
&lt;p&gt;&lt;/p&gt;
&lt;itopblock BlockClass=&quot;DisplayBlock&quot; objectclass=&quot;bizNetworkDevice&quot; type=&quot;list&quot; asynchronous=&quot;false&quot; encoding=&quot;text/sibusql&quot;&gt;bizNetworkDevice&lt;/itopblock&gt;
&lt;/div&gt;
</template>
<type>application</type>
<rank>999</rank>
<parent_id>16</parent_id>
<user_id>0</user_id>
</menuNode>
<menuNode id="7">
<name>All Patches</name>
<label>All Patches</label>
<hyperlink>UI.php</hyperlink>
<icon_path></icon_path>
<template>&lt;itopblock BlockClass=&quot;DisplayBlock&quot; objectclass=&quot;bizPatch&quot; type=&quot;search&quot; asynchronous=&quot;false&quot; encoding=&quot;text/sibusql&quot;&gt;bizPatch&lt;/itopblock&gt;
&lt;div id=&quot;BottomPane&quot;&gt;
&lt;p&gt;&lt;/p&gt;
&lt;p&gt;&lt;/p&gt;
&lt;p style=&quot;text-align:center; font-family:Georgia, &apos;Times New Roman&apos;, Times, serif; font-size:24px;&quot;&gt;All Patches&lt;/p&gt;
&lt;p&gt;&lt;/p&gt;
&lt;itopblock BlockClass=&quot;DisplayBlock&quot; objectclass=&quot;bizPatch&quot; type=&quot;list&quot; asynchronous=&quot;false&quot; encoding=&quot;text/sibusql&quot;&gt;bizPatch&lt;/itopblock&gt;
&lt;/div&gt;
</template>
<type>application</type>
<rank>999</rank>
<parent_id>16</parent_id>
<user_id>0</user_id>
</menuNode>
<menuNode id="8">
<name>All PCs</name>
<label>All PCs</label>
<hyperlink>UI.php</hyperlink>
<icon_path></icon_path>
<template>&lt;itopblock BlockClass=&quot;DisplayBlock&quot; objectclass=&quot;bizContact&quot; type=&quot;search&quot; asynchronous=&quot;false&quot; encoding=&quot;text/sibusql&quot;&gt;bizPC&lt;/itopblock&gt;
&lt;div id=&quot;BottomPane&quot;&gt;
&lt;p&gt;&lt;/p&gt;
&lt;p&gt;&lt;/p&gt;
&lt;p style=&quot;text-align:center; font-family:Georgia, &apos;Times New Roman&apos;, Times, serif; font-size:24px;&quot;&gt;All PCs&lt;/p&gt;
&lt;p&gt;&lt;/p&gt;
&lt;itopblock BlockClass=&quot;DisplayBlock&quot; objectclass=&quot;bizContact&quot; type=&quot;list&quot; asynchronous=&quot;false&quot; encoding=&quot;text/sibusql&quot;&gt;bizPC&lt;/itopblock&gt;
&lt;/div&gt;
</template>
<type>application</type>
<rank>999</rank>
<parent_id>16</parent_id>
<user_id>0</user_id>
</menuNode>
<menuNode id="9">
<name>All Servers</name>
<label>All Servers</label>
<hyperlink>UI.php</hyperlink>
<icon_path></icon_path>
<template>&lt;itopblock BlockClass=&quot;DisplayBlock&quot; objectclass=&quot;bizContact&quot; type=&quot;search&quot; asynchronous=&quot;false&quot; encoding=&quot;text/sibusql&quot;&gt;bizServer&lt;/itopblock&gt;
&lt;div id=&quot;BottomPane&quot;&gt;
&lt;p&gt;&lt;/p&gt;
&lt;p&gt;&lt;/p&gt;
&lt;p style=&quot;text-align:center; font-family:Georgia, &apos;Times New Roman&apos;, Times, serif; font-size:24px;&quot;&gt;All Servers&lt;/p&gt;
&lt;p&gt;&lt;/p&gt;
&lt;itopblock BlockClass=&quot;DisplayBlock&quot; objectclass=&quot;bizServer&quot; type=&quot;list&quot; asynchronous=&quot;false&quot; encoding=&quot;text/sibusql&quot;&gt;bizServer&lt;/itopblock&gt;
&lt;/div&gt;
</template>
<type>application</type>
<rank>999</rank>
<parent_id>16</parent_id>
<user_id>0</user_id>
</menuNode>
<menuNode id="10">
<name>All Services</name>
<label>All Services</label>
<hyperlink>UI.php</hyperlink>
<icon_path></icon_path>
<template>&lt;itopblock BlockClass=&quot;DisplayBlock&quot; objectclass=&quot;bizService&quot; type=&quot;search&quot; asynchronous=&quot;false&quot; encoding=&quot;text/oql&quot;&gt;SELECT bizService&lt;/itopblock&gt;
&lt;div id=&quot;BottomPane&quot;&gt;
&lt;p&gt;&lt;/p&gt;
&lt;itopblock BlockClass=&quot;DisplayBlock&quot; objectclass=&quot;bizService&quot; type=&quot;list&quot; asynchronous=&quot;false&quot; encoding=&quot;text/oql&quot;&gt;SELECT bizService&lt;/itopblock&gt;
&lt;/div&gt;</template>
<type>application</type>
<rank>1</rank>
<parent_id>38</parent_id>
<user_id>0</user_id>
</menuNode>
<menuNode id="11">
<name>All Subnets</name>
<label>All subnets</label>
<hyperlink>UI.php</hyperlink>
<icon_path></icon_path>
<template>&lt;itopblock BlockClass=&quot;DisplayBlock&quot; objectclass=&quot;bizSubnet&quot; type=&quot;search&quot; asynchronous=&quot;false&quot; encoding=&quot;text/sibusql&quot;&gt;bizSubnet&lt;/itopblock&gt;
&lt;div id=&quot;BottomPane&quot;&gt;
&lt;p&gt;&lt;/p&gt;
&lt;p&gt;&lt;/p&gt;
&lt;p style=&quot;text-align:center; font-family:Georgia, &apos;Times New Roman&apos;, Times, serif; font-size:24px;&quot;&gt;All Subnets&lt;/p&gt;
&lt;p&gt;&lt;/p&gt;
&lt;itopblock BlockClass=&quot;DisplayBlock&quot; objectclass=&quot;bizSubnet&quot; type=&quot;list&quot; asynchronous=&quot;false&quot; encoding=&quot;text/sibusql&quot;&gt;bizSubnet&lt;/itopblock&gt;
&lt;/div&gt;
</template>
<type>application</type>
<rank>999</rank>
<parent_id>16</parent_id>
<user_id>0</user_id>
</menuNode>
<menuNode id="45">
<name>Application log</name>
<label>Application log</label>
<hyperlink>UI.php</hyperlink>
<icon_path>../images/std_view.gif</icon_path>
<template>
&lt;itopblock BlockClass=&quot;DisplayBlock&quot; type=&quot;search&quot; asynchronous=&quot;false&quot; encoding=&quot;text/oql&quot;&gt;SELECT Event&lt;/itopblock&gt;
&lt;div id=&quot;BottomPane&quot;&gt;
&lt;p&gt;&lt;/p&gt;
&lt;itopblock BlockClass=&quot;DisplayBlock&quot; type=&quot;list&quot; asynchronous=&quot;false&quot; encoding=&quot;text/oql&quot;&gt;SELECT Event&lt;/itopblock&gt;
&lt;/div&gt;
</template>
<type>administrator</type>
<rank>2</rank>
<parent_id>1</parent_id>
<user_id>0</user_id>
</menuNode>
<menuNode id="12">
<name>Audit</name>
<label>Audit</label>
<hyperlink>./audit.php</hyperlink>
<icon_path></icon_path>
<template></template>
<type>application</type>
<rank>4</rank>
<parent_id>17</parent_id>
<user_id>0</user_id>
</menuNode>
<menuNode id="13">
<name>Change Management</name>
<label>Change Management</label>
<hyperlink>./UI.php</hyperlink>
<icon_path></icon_path>
<template>&lt;style&gt;
.dashboard {
vertical-align:top;
width:50%;
border:1px solid #000;
-moz-border-radius:10px;
padding:5px;
text-align:center;
}
&lt;/style&gt;
&lt;p style=&quot;text-align:left; font-family:Verdana, Arial, sans-serif; font-size:24px;&quot;&gt;Changes Overview&lt;/p&gt;
&lt;table border=&quot;0&quot; padding=&quot;5&quot;&gt;
&lt;tr&gt;
&lt;td class=&quot;dashboard&quot;&gt;
&lt;itopblock BlockClass=&quot;DisplayBlock&quot; objectclass=&quot;bizChangeTicket&quot; type=&quot;open_flash_chart&quot; parameters=&quot;chart_type:bars;group_by:type;chart_title:Changes by type&quot; asynchronous=&quot;false&quot; encoding=&quot;text/oql&quot;&gt;SELECT bizChangeTicket&lt;/itopblock&gt;
&lt;/td&gt;
&lt;td class=&quot;dashboard&quot;&gt;
&lt;itopblock BlockClass=&quot;DisplayBlock&quot; objectclass=&quot;bizChangeTicket&quot; type=&quot;open_flash_chart&quot; parameters=&quot;chart_type:pie;group_by:ticket_status;chart_title:Changes by status&quot; asynchronous=&quot;false&quot; encoding=&quot;text/oql&quot;&gt;SELECT bizChangeTicket&lt;/itopblock&gt;
&lt;/td&gt;
&lt;/tr&gt;&lt;tr&gt;
&lt;td class=&quot;dashboard&quot;&gt;
&lt;p style=&quot;text-align:left; font-family:Verdana, Arial, sans-serif; font-size:16px;&quot;&gt;Changes by Workgroup&lt;/p&gt;
&lt;itopblock BlockClass=&quot;DisplayBlock&quot; objectclass=&quot;bizChangeTicket&quot; type=&quot;count&quot; parameters=&quot;group_by:workgroup_name&quot; asynchronous=&quot;false&quot; encoding=&quot;text/oql&quot;&gt;SELECT bizChangeTicket&lt;/itopblock&gt;
&lt;/td&gt;
&lt;td class=&quot;dashboard&quot;&gt;
&lt;p style=&quot;text-align:left; font-family:Verdana, Arial, sans-serif; font-size:16px;&quot;&gt;Changes not yet assigned&lt;/p&gt;
&lt;itopblock BlockClass=&quot;DisplayBlock&quot; objectclass=&quot;bizChangeTicket&quot; type=&quot;list&quot; parameters=&quot;dashboard:true&quot; asynchronous=&quot;false&quot; encoding=&quot;text/oql&quot;&gt;SELECT bizChangeTicket WHERE ticket_status = &apos;New&apos;&lt;/itopblock&gt;
&lt;/td&gt;
&lt;/tr&gt;
&lt;/table&gt;
</template>
<type>application</type>
<rank>7</rank>
<parent_id>0</parent_id>
<user_id>0</user_id>
</menuNode>
<menuNode id="14">
<name>Closed Changes</name>
<label>Closed Changes</label>
<hyperlink>UI.php</hyperlink>
<icon_path></icon_path>
<template>&lt;itopblock BlockClass=&quot;DisplayBlock&quot; objectclass=&quot;bizContact&quot; type=&quot;search&quot; asynchronous=&quot;false&quot; encoding=&quot;text/sibusql&quot;&gt;bizChangeTicket: ticket_status = &apos;Closed&apos;&lt;/itopblock&gt;
&lt;div id=&quot;BottomPane&quot;&gt;
&lt;p&gt;&lt;/p&gt;
&lt;itopblock BlockClass=&quot;DisplayBlock&quot; objectclass=&quot;bizContact&quot; type=&quot;list&quot; asynchronous=&quot;false&quot; encoding=&quot;text/sibusql&quot;&gt;bizChangeTicket: ticket_status = &apos;Closed&apos;&lt;/itopblock&gt;
&lt;/div&gt;</template>
<type>application</type>
<rank>5</rank>
<parent_id>13</parent_id>
<user_id>0</user_id>
</menuNode>
<menuNode id="15">
<name>Closed Incident</name>
<label>List of closed ticket</label>
<hyperlink>./UI.php</hyperlink>
<icon_path></icon_path>
<template>&lt;itopblock BlockClass=&quot;DisplayBlock&quot; objectclass=&quot;bizContact&quot; type=&quot;search&quot; asynchronous=&quot;false&quot; encoding=&quot;text/sibusql&quot;&gt;bizIncidentTicket: ticket_status Contains &apos;Open&apos; AND severity Contains &apos;critical&apos;&lt;/itopblock&gt;
&lt;div id=&quot;BottomPane&quot;&gt;
&lt;p&gt;&lt;/p&gt;
&lt;itopblock BlockClass=&quot;DisplayBlock&quot; objectclass=&quot;bizContact&quot; type=&quot;list&quot; asynchronous=&quot;false&quot; encoding=&quot;text/sibusql&quot;&gt;bizIncidentTicket: ticket_status = &apos;Closed&apos;&lt;/itopblock&gt;
&lt;/div&gt;</template>
<type>application</type>
<rank>5</rank>
<parent_id>24</parent_id>
<user_id>0</user_id>
</menuNode>
<menuNode id="16">
<name>Configuration Items</name>
<label>All about devices</label>
<hyperlink>UI.php</hyperlink>
<icon_path></icon_path>
<template>&lt;style&gt;
td.dashboard {
 vertical-align:top;
 text-align: center;
 border: 1px solid #ccc;
 -moz-border-radius: 10px;
 padding: 10px;
}
&lt;/style&gt;
&lt;p style=&quot;text-align:left; font-family:Verdana, Arial, sans-serif; font-size:24px;&quot;&gt;Configuration Items&lt;/p&gt;
&lt;table border=&quot;0&quot; padding=&quot;5&quot; class=&quot;layout&quot;&gt;
&lt;tr&gt;
&lt;td class=&quot;dashboard&quot;&gt;
&lt;itopblock BlockClass=&quot;DisplayBlock&quot; objectclass=&quot;bizServer&quot; type=&quot;open_flash_chart&quot; parameters=&quot;chart_type:pie;chart_title:All servers by business criticity;group_by:severity&quot; asynchronous=&quot;false&quot; encoding=&quot;text/oql&quot;&gt;SELECT bizServer&lt;/itopblock&gt;
&lt;/td&gt;
&lt;td class=&quot;dashboard&quot;&gt;
&lt;itopblock BlockClass=&quot;DisplayBlock&quot; objectclass=&quot;bizPC&quot; type=&quot;open_flash_chart&quot; parameters=&quot;chart_type:pie;chart_title:All PCs by business criticity;group_by:severity&quot; asynchronous=&quot;false&quot; encoding=&quot;text/oql&quot;&gt;SELECT bizPC&lt;/itopblock&gt;
&lt;/td&gt;
&lt;/tr&gt;&lt;tr&gt;
&lt;td class=&quot;dashboard&quot;&gt;
&lt;itopblock BlockClass=&quot;DisplayBlock&quot; objectclass=&quot;bizNetworDevice type=&quot;open_flash_chart&quot; parameters=&quot;chart_type:pie;chart_title:All network devices by business criticity;group_by:severity&quot; asynchronous=&quot;false&quot; encoding=&quot;text/oql&quot;&gt;SELECT bizNetworkDevice&lt;/itopblock&gt;
&lt;/td&gt;
&lt;td class=&quot;dashboard&quot;&gt;
&lt;itopblock BlockClass=&quot;DisplayBlock&quot; objectclass=&quot;bizApplication&quot; type=&quot;open_flash_chart&quot; parameters=&quot;chart_type:pie;chart_title:All applications by business criticity;group_by:severity&quot; asynchronous=&quot;false&quot; encoding=&quot;text/oql&quot;&gt;SELECT bizApplication&lt;/itopblock&gt;
&lt;/td&gt;
&lt;/tr&gt;
&lt;/table&gt;</template>
<type>application</type>
<rank>2</rank>
<parent_id>17</parent_id>
<user_id>0</user_id>
</menuNode>
<menuNode id="17">
<name>Configuration Management</name>
<label>Configuration Management</label>
<hyperlink>UI.php</hyperlink>
<icon_path></icon_path>
<template>&lt;style&gt;
td.dashboard {
 vertical-align:top;
 text-align: center;
 border: 1px solid #ccc;
 -moz-border-radius: 10px;
 padding: 10px;
}
&lt;/style&gt;
&lt;p style=&quot;text-align:left; font-family:Verdana, Arial, sans-serif; font-size:24px;&quot;&gt;Infrastructure Overview&lt;/p&gt;
&lt;table border=&quot;0&quot; padding=&quot;5&quot; class=&quot;layout&quot;&gt;
&lt;tr&gt;
&lt;td class=&quot;dashboard&quot;&gt;
&lt;itopblock BlockClass=&quot;DisplayBlock&quot; objectclass=&quot;logInfra&quot; type=&quot;open_flash_chart&quot; parameters=&quot;chart_type:pie;group_by:status;chart_title:Infrastructure Objects by status&quot; asynchronous=&quot;false&quot; encoding=&quot;text/sibusql&quot;&gt;logInfra&lt;/itopblock&gt;
&lt;/td&gt;
&lt;td class=&quot;dashboard&quot;&gt;
&lt;itopblock BlockClass=&quot;DisplayBlock&quot; objectclass=&quot;logInfra&quot; type=&quot;open_flash_chart&quot; parameters=&quot;chart_type:bars;group_by:finalclass;chart_title:Infrastructure Objects by type&quot; asynchronous=&quot;false&quot; encoding=&quot;text/sibusql&quot;&gt;logInfra&lt;/itopblock&gt;
&lt;/td&gt;
&lt;/tr&gt;&lt;tr&gt;
&lt;td class=&quot;dashboard&quot;&gt;
&lt;p style=&quot;text-align:left; font-family:Verdana, Arial, sans-serif; font-size:16px;&quot;&gt;Infrastructure Objects by type&lt;/p&gt;
&lt;itopblock BlockClass=&quot;DisplayBlock&quot; objectclass=&quot;logInfra&quot; type=&quot;count&quot; parameters=&quot;group_by:finalclass&quot; asynchronous=&quot;false&quot; encoding=&quot;text/sibusql&quot;&gt;logInfra&lt;/itopblock&gt;
&lt;/td&gt;
&lt;td&gt;
&amp;nbsp;
&lt;/td&gt;
&lt;/tr&gt;
&lt;/table&gt;

</template>
<type>application</type>
<rank>2</rank>
<parent_id>0</parent_id>
<user_id>0</user_id>
</menuNode>
<menuNode id="18">
<name>Contacts</name>
<label>Everything about Contacts</label>
<hyperlink>UI.php</hyperlink>
<icon_path></icon_path>
<template>&lt;style&gt;
td.dashboard {
 vertical-align:top;
 text-align: center;
 border: 1px solid #ccc;
 -moz-border-radius: 10px;
 padding: 10px;
}
&lt;/style&gt;
&lt;p style=&quot;text-align:left; font-family:Verdana, Arial, sans-serif; font-size:24px;&quot;&gt;Contacts Overview&lt;/p&gt;
&lt;table border=&quot;0&quot; padding=&quot;5&quot; class=&quot;layout&quot;&gt;
&lt;tr&gt;
&lt;td class=&quot;dashboard&quot;&gt;
&lt;p style=&quot;text-align:left; font-family:Verdana, Arial, sans-serif; font-size:16px;&quot;&gt;Contacts by Location&lt;/p&gt;
&lt;itopblock BlockClass=&quot;DisplayBlock&quot; objectclass=&quot;bizContact&quot; type=&quot;count&quot; parameters=&quot;group_by:location_name&quot; asynchronous=&quot;false&quot; encoding=&quot;text/oql&quot;&gt;SELECT bizContact&lt;/itopblock&gt;
&lt;/td&gt;
&lt;td class=&quot;dashboard&quot;&gt;
&lt;itopblock BlockClass=&quot;DisplayBlock&quot; objectclass=&quot;bizContact&quot; type=&quot;open_flash_chart&quot; parameters=&quot;chart_type:pie;chart_title:Contacts by location;group_by:location_name&quot; asynchronous=&quot;false&quot; encoding=&quot;text/oql&quot;&gt;SELECT bizContact&lt;/itopblock&gt;
&lt;/td&gt;
&lt;/tr&gt;
&lt;tr&gt;
&lt;td class=&quot;dashboard&quot;&gt;
&lt;p style=&quot;text-align:left; font-family:Verdana, Arial, sans-serif; font-size:16px;&quot;&gt;Contacts by Type&lt;/p&gt;
&lt;itopblock BlockClass=&quot;DisplayBlock&quot; objectclass=&quot;bizContact&quot; type=&quot;count&quot; parameters=&quot;group_by:finalclass&quot; asynchronous=&quot;false&quot; encoding=&quot;text/oql&quot;&gt;SELECT bizContact&lt;/itopblock&gt;
&lt;/td&gt;
&lt;td class=&quot;dashboard&quot;&gt;
&lt;p style=&quot;text-align:left; font-family:Verdana, Arial, sans-serif; font-size:16px;&quot;&gt;Contacts by Status&lt;/p&gt;
&lt;itopblock BlockClass=&quot;DisplayBlock&quot; objectclass=&quot;bizContact&quot; type=&quot;count&quot; parameters=&quot;group_by:status&quot; asynchronous=&quot;false&quot; encoding=&quot;text/oql&quot;&gt;SELECT bizContact&lt;/itopblock&gt;
&lt;/td&gt;
&lt;/tr&gt;
&lt;/table&gt;</template>
<type>application</type>
<rank>1</rank>
<parent_id>17</parent_id>
<user_id>0</user_id>
</menuNode>
<menuNode id="19">
<name>CSV import</name>
<label>Bulk creation or update</label>
<hyperlink>csvimport.php</hyperlink>
<icon_path></icon_path>
<template></template>
<type>application</type>
<rank>999</rank>
<parent_id>40</parent_id>
<user_id>0</user_id>
</menuNode>
<menuNode id="20">
<name>Data Model</name>
<label>Overview of the Data Model</label>
<hyperlink>schema.php</hyperlink>
<icon_path></icon_path>
<template></template>
<type>administrator</type>
<rank>1500</rank>
<parent_id>1</parent_id>
<user_id>0</user_id>
</menuNode>
<menuNode id="21">
<name>Document</name>
<label>Any object of class &apos;Document&apos;</label>
<hyperlink>UI.php</hyperlink>
<icon_path></icon_path>
<template>&lt;itopblock BlockClass=&quot;DisplayBlock&quot; objectclass=&quot;bizContact&quot; type=&quot;search&quot; asynchronous=&quot;false&quot; encoding=&quot;text/sibusql&quot;&gt;bizDocument&lt;/itopblock&gt;
&lt;div id=&quot;BottomPane&quot;&gt;
&lt;p&gt;&lt;/p&gt;
&lt;p&gt;&lt;/p&gt;
&lt;p style=&quot;text-align:center; font-family:Georgia, &apos;Times New Roman&apos;, Times, serif; font-size:24px;&quot;&gt;All Documents&lt;/p&gt;
&lt;p&gt;&lt;/p&gt;
&lt;itopblock BlockClass=&quot;DisplayBlock&quot; objectclass=&quot;bizContact&quot; type=&quot;list&quot; asynchronous=&quot;false&quot; encoding=&quot;text/sibusql&quot;&gt;bizDocument&lt;/itopblock&gt;
&lt;/div&gt;</template>
<type>application</type>
<rank>6</rank>
<parent_id>17</parent_id>
<user_id>0</user_id>
</menuNode>
<menuNode id="22">
<name>Export</name>
<label>Export any filter in HTML, CSV or XML</label>
<hyperlink>../webservices/export.php</hyperlink>
<icon_path></icon_path>
<template></template>
<type>administrator</type>
<rank>1001</rank>
<parent_id>1</parent_id>
<user_id>0</user_id>
</menuNode>
<menuNode id="23">
<name>Grouping</name>
<label>All Groups</label>
<hyperlink>UI.php</hyperlink>
<icon_path></icon_path>
<template>&lt;itopblock BlockClass=&quot;DisplayBlock&quot; objectclass=&quot;bizInfraGroup&quot; type=&quot;search&quot; asynchronous=&quot;false&quot; encoding=&quot;text/sibusql&quot;&gt;bizInfraGroup&lt;/itopblock&gt;
&lt;div id=&quot;BottomPane&quot;&gt;
&lt;p&gt;&lt;/p&gt;
&lt;p&gt;&lt;/p&gt;
&lt;p style=&quot;text-align:center; font-family:Georgia, &apos;Times New Roman&apos;, Times, serif; font-size:24px;&quot;&gt;All Groups&lt;/p&gt;
&lt;p&gt;&lt;/p&gt;
&lt;itopblock BlockClass=&quot;DisplayBlock&quot; objectclass=&quot;Infra Group&quot; type=&quot;list&quot; asynchronous=&quot;false&quot; encoding=&quot;text/sibusql&quot;&gt;bizInfraGroup&lt;/itopblock&gt;
&lt;/div&gt;



</template>
<type>application</type>
<rank>3</rank>
<parent_id>17</parent_id>
<user_id>0</user_id>
</menuNode>
<menuNode id="24">
<name>Incident Management</name>
<label>Incident Management</label>
<hyperlink>./UI.php</hyperlink>
<icon_path></icon_path>
<template>&lt;style&gt;
.dashboard {
vertical-align:top;
width:50%;
border:1px solid #000;
-moz-border-radius:10px;
padding:5px;
text-align:center;
}
&lt;/style&gt;
&lt;p style=&quot;text-align:left; font-family:Verdana, Arial, sans-serif; font-size:24px;&quot;&gt;Incidents Overview&lt;/p&gt;
&lt;table border=&quot;0&quot; padding=&quot;5&quot;&gt;
&lt;tr&gt;
&lt;td class=&quot;dashboard&quot;&gt;
&lt;itopblock BlockClass=&quot;DisplayBlock&quot; objectclass=&quot;bizIncidentTicket&quot; type=&quot;open_flash_chart&quot; parameters=&quot;chart_type:pie;group_by:type;chart_title:Incidents by Type&quot; asynchronous=&quot;false&quot; encoding=&quot;text/oql&quot;&gt;SELECT bizIncidentTicket&lt;/itopblock&gt;
&lt;/td&gt;
&lt;td class=&quot;dashboard&quot;&gt;
&lt;itopblock BlockClass=&quot;DisplayBlock&quot; objectclass=&quot;bizIncidentTicket&quot; type=&quot;open_flash_chart&quot; parameters=&quot;chart_type:bars;group_by:ticket_status;chart_title:Incidents by status&quot; asynchronous=&quot;false&quot; encoding=&quot;text/oql&quot;&gt;SELECT bizIncidentTicket&lt;/itopblock&gt;
&lt;/td&gt;
&lt;/tr&gt;&lt;tr&gt;
&lt;td class=&quot;dashboard&quot;&gt;
&lt;p style=&quot;text-align:left; font-family:Verdana, Arial, sans-serif; font-size:16px;&quot;&gt;Incidents by Workgroup&lt;/p&gt;
&lt;itopblock BlockClass=&quot;DisplayBlock&quot; objectclass=&quot;bizIncidentTicket&quot; type=&quot;count&quot; parameters=&quot;group_by:workgroup_name&quot; asynchronous=&quot;false&quot; encoding=&quot;text/sibusql&quot;&gt;bizIncidentTicket&lt;/itopblock&gt;
&lt;/td&gt;
&lt;td class=&quot;dashboard&quot;&gt;
&lt;p style=&quot;text-align:left; font-family:Verdana, Arial, sans-serif; font-size:16px;&quot;&gt;Incidents not yet assigned&lt;/p&gt;
&lt;itopblock BlockClass=&quot;DisplayBlock&quot; objectclass=&quot;bizIncidentTicket&quot; type=&quot;list&quot; parameters=&quot;dashboard:true&quot; asynchronous=&quot;false&quot; encoding=&quot;text/sibusql&quot;&gt;bizIncidentTicket: ticket_status = &apos;New&apos;&lt;/itopblock&gt;
&lt;/td&gt;
&lt;/tr&gt;
&lt;/table&gt;
</template>
<type>application</type>
<rank>5</rank>
<parent_id>0</parent_id>
<user_id>0</user_id>
</menuNode>
<menuNode id="25">
<name>Known Errors</name>
<label>Known Errors</label>
<hyperlink>./UI.php</hyperlink>
<icon_path></icon_path>
<template>&lt;itopblock BlockClass=&quot;DisplayBlock&quot; objectclass=&quot;bizKnownErrort&quot; type=&quot;search&quot; asynchronous=&quot;false&quot; encoding=&quot;text/sibusql&quot;&gt;bizKnownError&lt;/itopblock&gt;
&lt;div id=&quot;BottomPane&quot;&gt;
&lt;p&gt;&lt;/p&gt;
&lt;itopblock BlockClass=&quot;DisplayBlock&quot; objectclass=&quot;bizKnownError&quot; type=&quot;list&quot; asynchronous=&quot;false&quot; encoding=&quot;text/sibusql&quot;&gt;bizKnownError&lt;/itopblock&gt;
&lt;/div&gt;</template>
<type>application</type>
<rank>999</rank>
<parent_id>24</parent_id>
<user_id>0</user_id>
</menuNode>
<menuNode id="26">
<name>Locations</name>
<label>Any locations</label>
<hyperlink>UI.php</hyperlink>
<icon_path></icon_path>
<template>&lt;itopblock BlockClass=&quot;DisplayBlock&quot; objectclass=&quot;bizLocation&quot; type=&quot;search&quot; asynchronous=&quot;false&quot; encoding=&quot;text/sibusql&quot;&gt;bizLocation&lt;/itopblock&gt;
&lt;div id=&quot;BottomPane&quot;&gt;
&lt;p&gt;&lt;/p&gt;
&lt;p&gt;&lt;/p&gt;
&lt;p style=&quot;text-align:center; font-family:Georgia, &apos;Times New Roman&apos;, Times, serif; font-size:24px;&quot;&gt;All Locations&lt;/p&gt;
&lt;p&gt;&lt;/p&gt;
&lt;itopblock BlockClass=&quot;DisplayBlock&quot; objectclass=&quot;bizLocation&quot; type=&quot;list&quot; asynchronous=&quot;false&quot; encoding=&quot;text/sibusql&quot;&gt;bizLocation&lt;/itopblock&gt;
&lt;/div&gt;</template>
<type>application</type>
<rank>5</rank>
<parent_id>17</parent_id>
<user_id>0</user_id>
</menuNode>
<menuNode id="27">
<name>My Changes</name>
<label>My changes</label>
<hyperlink>UI.php</hyperlink>
<icon_path></icon_path>
<template>&lt;itopblock BlockClass=&quot;DisplayBlock&quot; objectclass=&quot;bizChangeTicket&quot; type=&quot;search&quot; asynchronous=&quot;false&quot; encoding=&quot;text/oql&quot;&gt;SELECT bizChangeTicket AS i WHERE i.agent_id = :current_contact_id&lt;/itopblock&gt;
&lt;div id=&quot;BottomPane&quot;&gt;
&lt;p&gt;&lt;/p&gt;
&lt;p style=&quot;text-align:left; font-family:Verdana, Arial, sans-serif; font-size:16px;&quot;&gt;My Changes as a requester&lt;/p&gt;
&lt;itopblock BlockClass=&quot;DisplayBlock&quot; objectclass=&quot;bizIncidentTicket&quot; type=&quot;list&quot; asynchronous=&quot;false&quot; encoding=&quot;text/oql&quot;&gt;SELECT bizChangeTicket AS i WHERE i.requestor_id = :current_contact_id&lt;/itopblock&gt;
&lt;p style=&quot;text-align:left; font-family:Verdana, Arial, sans-serif; font-size:16px;&quot;&gt;My Changes as an agent&lt;/p&gt;
&lt;itopblock BlockClass=&quot;DisplayBlock&quot; objectclass=&quot;bizIncidentTicket&quot; type=&quot;list&quot; asynchronous=&quot;false&quot; encoding=&quot;text/oql&quot;&gt;SELECT bizChangeTicket AS i WHERE i.agent_id = :current_contact_id&lt;/itopblock&gt;

</template>
<type>application</type>
<rank>1</rank>
<parent_id>13</parent_id>
<user_id>0</user_id>
</menuNode>
<menuNode id="28">
<name>My Incidents</name>
<label>My Incidents</label>
<hyperlink>UI.php</hyperlink>
<icon_path></icon_path>
<template>
&lt;itopblock BlockClass=&quot;DisplayBlock&quot; objectclass=&quot;bizIncidentTicket&quot; type=&quot;search&quot; asynchronous=&quot;false&quot; encoding=&quot;text/oql&quot;&gt;SELECT bizIncidentTicket AS i WHERE i.agent_id = :current_contact_id&lt;/itopblock&gt;
&lt;div id=&quot;BottomPane&quot;&gt;
&lt;p&gt;&lt;/p&gt;
&lt;p style=&quot;text-align:left; font-family:Verdana, Arial, sans-serif; font-size:16px;&quot;&gt;My Incidents as a caller&lt;/p&gt;
&lt;itopblock BlockClass=&quot;DisplayBlock&quot; objectclass=&quot;bizIncidentTicket&quot; type=&quot;list&quot; asynchronous=&quot;false&quot; encoding=&quot;text/oql&quot;&gt;SELECT bizIncidentTicket AS i WHERE i.caller_id = :current_contact_id&lt;/itopblock&gt;
&lt;p style=&quot;text-align:left; font-family:Verdana, Arial, sans-serif; font-size:16px;&quot;&gt;My Incidents as an agent&lt;/p&gt;
&lt;itopblock BlockClass=&quot;DisplayBlock&quot; objectclass=&quot;bizIncidentTicket&quot; type=&quot;list&quot; asynchronous=&quot;false&quot; encoding=&quot;text/oql&quot;&gt;SELECT bizIncidentTicket AS i WHERE i.agent_id = :current_contact_id&lt;/itopblock&gt;

</template>
<type>application</type>
<rank>1</rank>
<parent_id>24</parent_id>
<user_id>0</user_id>
</menuNode>
<menuNode id="29">
<name>My Service calls</name>
<label>My Service calls</label>
<hyperlink>UI.php</hyperlink>
<icon_path></icon_path>
<template>&lt;itopblock BlockClass=&quot;DisplayBlock&quot; objectclass=&quot;bizServiceCall&quot; type=&quot;search&quot; asynchronous=&quot;false&quot; encoding=&quot;text/oql&quot;&gt;SELECT bizServiceCall AS i WHERE i.agent_id = :current_contact_id&lt;/itopblock&gt;
&lt;div id=&quot;BottomPane&quot;&gt;
&lt;p&gt;&lt;/p&gt;
&lt;p style=&quot;text-align:left; font-family:Verdana, Arial, sans-serif; font-size:16px;&quot;&gt;My service calls as a caller&lt;/p&gt;
&lt;itopblock BlockClass=&quot;DisplayBlock&quot; objectclass=&quot;bizServiceCall&quot; type=&quot;list&quot; asynchronous=&quot;false&quot; encoding=&quot;text/oql&quot;&gt;SELECT bizServiceCall AS i WHERE i.caller_id = :current_contact_id&lt;/itopblock&gt;
&lt;p style=&quot;text-align:left; font-family:Verdana, Arial, sans-serif; font-size:16px;&quot;&gt;My service calls as an agent&lt;/p&gt;
&lt;itopblock BlockClass=&quot;DisplayBlock&quot; objectclass=&quot;bizServiceCall&quot; type=&quot;list&quot; asynchronous=&quot;false&quot; encoding=&quot;text/oql&quot;&gt;SELECT bizServiceCall AS i WHERE i.agent_id = :current_contact_id&lt;/itopblock&gt;

</template>
<type>application</type>
<rank>1</rank>
<parent_id>37</parent_id>
<user_id>0</user_id>
</menuNode>
<menuNode id="46">
<name>Notifications</name>
<label>Configuration of the Notifications</label>
<hyperlink>UI.php</hyperlink>
<icon_path></icon_path>
<template>&lt;div class=&quot;page_header&quot; style=&quot;padding:0.5em;&quot;&gt;
&lt;h1&gt;Configuration of the &lt;span class=&quot;hilite&quot;&gt;Notifications&lt;/span&gt;&lt;/h1&gt;
&lt;/div&gt;
&lt;itoptoggle name=&quot;Help&quot; open=&quot;true&quot;&gt;
&lt;div style=&quot;padding: 1em; font-size:1.25em;background:#E8F3CF;margin-top: 0.25em;&quot;&gt;
&lt;img src=&quot;../images/bell.png&quot; style=&quot;margin-top: -60px; margin-right: 10px; float: right;&quot;&gt;
&lt;p&gt;In iTop the notifications are fully customizable. They are based on two sets of objects: &lt;i&gt;triggers and actions&lt;/i&gt;.&lt;/p&gt;
&lt;p&gt;&lt;i&gt;&lt;b&gt;Triggers&lt;/b&gt;&lt;/i&gt; define when a notification will be executed. There are 3 types of triggers for covering 3 differents phases of an object life cycle:
&lt;ol&gt;
	&lt;li&gt;the &apos;OnCreate&apos; triggers get executed when an object of the specified class is created&lt;/li&gt;
	&lt;li&gt;the &apos;OnStateEnter&apos; triggers get executed before an object of the given class enters a specified state (coming from another state)&lt;/li&gt;
	&lt;li&gt;the &apos;OnStateLeave&apos; triggers get executed when an object of the given class is leaving a specified state&lt;/li&gt;
&lt;/ol&gt;
&lt;/p&gt;
&lt;p&gt;
&lt;i&gt;&lt;b&gt;Actions&lt;/b&gt;&lt;/i&gt; define the actions to be performed when the triggers execute. For now there is only one kind of action consisting in sending an email message.
Such actions also define the template to be used for sending the email as well as the other parameters of the message like the recipients, importance, etc.
&lt;/p&gt;
&lt;p&gt;A special page: &lt;a href=&quot;../setup/email.test.php&quot; target=&quot;_blank&quot;&gt;email.test.php&lt;/a&gt; is available for testing and troubleshooting your PHP mail configuration.&lt;/p&gt;
&lt;p&gt;To be executed, actions must be associated to triggers.
When associated with a trigger, each action is given an &apos;order&apos; number, specifying in which order the actions are to be executed.&lt;/p&gt;
&lt;/div&gt;
&lt;/itoptoggle&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;itoptabs&gt;
	&lt;itoptab name=&quot;Triggers&quot;&gt;
		&lt;h3&gt;Available Triggers&lt;/h3&gt;
		&lt;table style=&quot;border:0;border-spacing:10px;width:100%;&quot;&gt;
		&lt;tr&gt;
		&lt;td style=&quot;vertical-align:top;width:33%;padding:10px;background:#f8f8f8;&quot;&gt;
		&lt;h4&gt;When an object is created&lt;/h4&gt;
		&lt;itopblock BlockClass=&quot;DisplayBlock&quot; type=&quot;list&quot; asynchronous=&quot;false&quot; encoding=&quot;text/oql&quot;&gt;SELECT TriggerOnObjectCreate&lt;/itopblock&gt;
		&lt;/td&gt;
		&lt;td style=&quot;vertical-align:top;width:33%;padding:10px;background:#f8f8f8;&quot;&gt;
		&lt;h4&gt;When an object enters a state&lt;/h4&gt;
		&lt;itopblock BlockClass=&quot;DisplayBlock&quot; type=&quot;list&quot; asynchronous=&quot;false&quot; encoding=&quot;text/oql&quot;&gt;SELECT TriggerOnStateEnter&lt;/itopblock&gt;
		&lt;/td&gt;
		&lt;td style=&quot;vertical-align:top;width:33%;padding:10px;background:#f8f8f8;&quot;&gt;
		&lt;h4&gt;When an object leaves a state&lt;/h4&gt;
		&lt;itopblock BlockClass=&quot;DisplayBlock&quot; type=&quot;list&quot; asynchronous=&quot;false&quot; encoding=&quot;text/oql&quot;&gt;SELECT TriggerOnStateLeave&lt;/itopblock&gt;
		&lt;/td&gt;
		&lt;/tr&gt;
		&lt;/table&gt;
	&lt;/itoptab&gt;
	&lt;itoptab name=&quot;Actions&quot;&gt;
		&lt;h3&gt;Available Actions&lt;/h3&gt;
		&lt;itopblock BlockClass=&quot;DisplayBlock&quot; type=&quot;list&quot; asynchronous=&quot;false&quot; encoding=&quot;text/oql&quot;&gt;SELECT ActionEmail&lt;/itopblock&gt;
	&lt;/itoptab&gt;
&lt;/itoptabs&gt;</template>
<type>administrator</type>
<rank>2</rank>
<parent_id>1</parent_id>
<user_id>0</user_id>
</menuNode>
<menuNode id="30">
<name>Open Changes</name>
<label>Open Changes</label>
<hyperlink>./UI.php</hyperlink>
<icon_path></icon_path>
<template>&lt;itopblock BlockClass=&quot;DisplayBlock&quot; objectclass=&quot;bizContact&quot; type=&quot;search&quot; asynchronous=&quot;false&quot; encoding=&quot;text/sibusql&quot;&gt;bizChangeTicket: ticket_status != &apos;Closed&apos;&lt;/itopblock&gt;
&lt;div id=&quot;BottomPane&quot;&gt;
&lt;p&gt;&lt;/p&gt;
&lt;itopblock BlockClass=&quot;DisplayBlock&quot; objectclass=&quot;bizContact&quot; type=&quot;list&quot; asynchronous=&quot;false&quot; encoding=&quot;text/sibusql&quot;&gt;bizChangeTicket: ticket_status != &apos;Closed&apos;&lt;/itopblock&gt;
&lt;/div&gt;</template>
<type>application</type>
<rank>3</rank>
<parent_id>13</parent_id>
<user_id>0</user_id>
</menuNode>
<menuNode id="31">
<name>Open Incidents</name>
<label>List of open incidents</label>
<hyperlink>UI.php</hyperlink>
<icon_path></icon_path>
<template>&lt;itopblock BlockClass=&quot;DisplayBlock&quot; objectclass=&quot;bizContact&quot; type=&quot;search&quot; asynchronous=&quot;false&quot; encoding=&quot;text/sibusql&quot;&gt;bizIncidentTicket: ticket_status Contains &apos;Open&apos; AND severity Contains &apos;critical&apos;&lt;/itopblock&gt;
&lt;div id=&quot;BottomPane&quot;&gt;
&lt;p&gt;&lt;/p&gt;
&lt;itopblock BlockClass=&quot;DisplayBlock&quot; objectclass=&quot;bizContact&quot; type=&quot;list&quot; asynchronous=&quot;false&quot; encoding=&quot;text/sibusql&quot;&gt;bizIncidentTicket: ticket_status != &apos;Closed&apos;&lt;/itopblock&gt;
&lt;/div&gt;</template>
<type>application</type>
<rank>3</rank>
<parent_id>24</parent_id>
<user_id>0</user_id>
</menuNode>
<menuNode id="32">
<name>Open Service calls</name>
<label>Open Service calls</label>
<hyperlink>UI.php</hyperlink>
<icon_path></icon_path>
<template>&lt;itopblock BlockClass=&quot;DisplayBlock&quot; objectclass=&quot;bizServiceCall&quot; type=&quot;search&quot; asynchronous=&quot;false&quot; encoding=&quot;text/oql&quot;&gt;SELECT bizServiceCall WHERE call_status != &apos;Closed&apos;&lt;/itopblock&gt;
&lt;div id=&quot;BottomPane&quot;&gt;
&lt;p&gt;&lt;/p&gt;
&lt;itopblock BlockClass=&quot;DisplayBlock&quot; objectclass=&quot;bizServiceCall&quot; type=&quot;list&quot; asynchronous=&quot;false&quot; encoding=&quot;text/oql&quot;&gt;SELECT bizServiceCall WHERE call_status != &apos;Closed&apos;&lt;/itopblock&gt;
&lt;/div&gt;</template>
<type>application</type>
<rank>2</rank>
<parent_id>37</parent_id>
<user_id>0</user_id>
</menuNode>
<menuNode id="33">
<name>Persons</name>
<label>Any contact of class &apos;Person&apos;</label>
<hyperlink>UI.php</hyperlink>
<icon_path></icon_path>
<template>&lt;itopblock BlockClass=&quot;DisplayBlock&quot; objectclass=&quot;bizContact&quot; type=&quot;search&quot; asynchronous=&quot;false&quot; encoding=&quot;text/sibusql&quot;&gt;bizPerson&lt;/itopblock&gt;
&lt;div id=&quot;BottomPane&quot;&gt;
&lt;p&gt;&lt;/p&gt;
&lt;itopblock BlockClass=&quot;DisplayBlock&quot; objectclass=&quot;bizContact&quot; type=&quot;list&quot; asynchronous=&quot;false&quot; encoding=&quot;text/sibusql&quot;&gt;bizPerson&lt;/itopblock&gt;
&lt;/div&gt;</template>
<type>application</type>
<rank>7</rank>
<parent_id>18</parent_id>
<user_id>0</user_id>
</menuNode>
<menuNode id="34">
<name>Profiles</name>
<label>User profiles</label>
<hyperlink>UI.php</hyperlink>
<icon_path>../images/std_view.gif</icon_path>
<template>
&lt;itopblock BlockClass=&quot;DisplayBlock&quot; type=&quot;search&quot; asynchronous=&quot;false&quot; encoding=&quot;text/oql&quot;&gt;SELECT URP_Profiles AS URP_Profiles WHERE 1&lt;/itopblock&gt;
&lt;div id=&quot;BottomPane&quot;&gt;
&lt;p&gt;&lt;/p&gt;
&lt;itopblock BlockClass=&quot;DisplayBlock&quot; type=&quot;list&quot; asynchronous=&quot;false&quot; encoding=&quot;text/oql&quot;&gt;SELECT URP_Profiles AS URP_Profiles WHERE 1&lt;/itopblock&gt;
&lt;/div&gt;
</template>
<type>administrator</type>
<rank>11</rank>
<parent_id>43</parent_id>
<user_id>0</user_id>
</menuNode>
<menuNode id="35">
<name>Run queries</name>
<label>Run any query</label>
<hyperlink>./run_query.php</hyperlink>
<icon_path></icon_path>
<template></template>
<type>administrator</type>
<rank>1002</rank>
<parent_id>1</parent_id>
<user_id>0</user_id>
</menuNode>
<menuNode id="36">
<name>Scheduled Outages</name>
<label>Scheduled Outages</label>
<hyperlink>./UI.php</hyperlink>
<icon_path></icon_path>
<template>&lt;itopblock BlockClass=&quot;DisplayBlock&quot; objectclass=&quot;bizChangeTicket&quot; type=&quot;search&quot; asynchronous=&quot;false&quot; encoding=&quot;text/sibusql&quot;&gt;bizChangeTicket: outage = &apos;Yes&apos; AND ticket_status != &apos;Closed&apos;&lt;/itopblock&gt;
&lt;div id=&quot;BottomPane&quot;&gt;
&lt;p&gt;&lt;/p&gt;
&lt;itopblock BlockClass=&quot;DisplayBlock&quot; objectclass=&quot;bizChangeTicket&quot; type=&quot;list&quot; asynchronous=&quot;false&quot; encoding=&quot;text/sibusql&quot;&gt;bizChangeTicket: outage = &apos;Yes&apos; AND ticket_status != &apos;Closed&apos;&lt;/itopblock&gt;
&lt;/div&gt;</template>
<type>application</type>
<rank>7</rank>
<parent_id>13</parent_id>
<user_id>0</user_id>
</menuNode>
<menuNode id="37">
<name>Service Desk</name>
<label>Service Desk</label>
<hyperlink>UI.php</hyperlink>
<icon_path></icon_path>
<template>&lt;style&gt;
.dashboard {
vertical-align:top;
width:50%;
border:1px solid #000;
-moz-border-radius:10px;
padding:5px;
text-align:center;
}
&lt;/style&gt;
&lt;p style=&quot;text-align:left; font-family:Verdana, Arial, sans-serif; font-size:24px;&quot;&gt;Service Calls Overview&lt;/p&gt;
&lt;table border=&quot;0&quot; padding=&quot;5&quot;&gt;
&lt;tr&gt;
&lt;td class=&quot;dashboard&quot;&gt;
&lt;itopblock BlockClass=&quot;DisplayBlock&quot; objectclass=&quot;bizServiceCall&quot; type=&quot;open_flash_chart&quot; parameters=&quot;chart_type:pie;group_by:type;chart_title:Service Calls by Type&quot; asynchronous=&quot;false&quot; encoding=&quot;text/oql&quot;&gt;SELECT bizServiceCall&lt;/itopblock&gt;
&lt;/td&gt;
&lt;td class=&quot;dashboard&quot;&gt;
&lt;itopblock BlockClass=&quot;DisplayBlock&quot; objectclass=&quot;bizServiceCall&quot; type=&quot;open_flash_chart&quot; parameters=&quot;chart_type:bars;group_by:call_status;chart_title:Service Calls by status&quot; asynchronous=&quot;false&quot; encoding=&quot;text/oql&quot;&gt;SELECT bizServiceCall&lt;/itopblock&gt;
&lt;/td&gt;
&lt;/tr&gt;&lt;tr&gt;
&lt;td class=&quot;dashboard&quot;&gt;
&lt;itopblock BlockClass=&quot;DisplayBlock&quot; objectclass=&quot;bizServiceCall&quot; type=&quot;open_flash_chart&quot; parameters=&quot;chart_type:pie;group_by:severity;chart_title:Service Calls by Severity&quot; asynchronous=&quot;false&quot; encoding=&quot;text/oql&quot;&gt;SELECT bizServiceCall&lt;/itopblock&gt;
&lt;/td&gt;
&lt;td class=&quot;dashboard&quot;&gt;
&lt;p style=&quot;text-align:left; font-family:Verdana, Arial, sans-serif; font-size:16px;&quot;&gt;Service calls not yet assigned&lt;/p&gt;
&lt;itopblock BlockClass=&quot;DisplayBlock&quot; objectclass=&quot;bizServiceCall&quot; type=&quot;list&quot; parameters=&quot;dashboard:true&quot; asynchronous=&quot;false&quot; encoding=&quot;text/oql&quot;&gt;SELECT bizServiceCall WHERE call_status = &apos;New&apos;&lt;/itopblock&gt;
&lt;/td&gt;
&lt;/tr&gt;
&lt;/table&gt;
</template>
<type>application</type>
<rank>3</rank>
<parent_id>0</parent_id>
<user_id>0</user_id>
</menuNode>
<menuNode id="38">
<name>Service Management</name>
<label>Service Management</label>
<hyperlink>./UI.php</hyperlink>
<icon_path></icon_path>
<template>&lt;style&gt;
.dashboard {
vertical-align:top;
width:50%;
border:1px solid #000;
-moz-border-radius:10px;
padding:5px;
text-align:center;
}
&lt;/style&gt;
&lt;p style=&quot;text-align:left; font-family:Verdana, Arial, sans-serif; font-size:24px;&quot;&gt;Service Management Overview&lt;/p&gt;
&lt;table border=&quot;0&quot; padding=&quot;5&quot;&gt;
&lt;tr&gt;
&lt;td class=&quot;dashboard&quot;&gt;
&lt;itopblock BlockClass=&quot;DisplayBlock&quot; objectclass=&quot;bizContract&quot; type=&quot;open_flash_chart&quot; parameters=&quot;chart_type:bars;group_by:type;chart_title:Contracts by service level&quot; asynchronous=&quot;false&quot; encoding=&quot;text/oql&quot;&gt;SELECT bizContract&lt;/itopblock&gt;
&lt;/td&gt;
&lt;td class=&quot;dashboard&quot;&gt;
&lt;itopblock BlockClass=&quot;DisplayBlock&quot; objectclass=&quot;bizContract&quot; type=&quot;open_flash_chart&quot; parameters=&quot;chart_type:pie;group_by:status;chart_title:Contracts by status&quot; asynchronous=&quot;false&quot; encoding=&quot;text/oql&quot;&gt;SELECT bizContract&lt;/itopblock&gt;
&lt;/td&gt;
&lt;/tr&gt;
&lt;tr&gt;
&lt;td class=&quot;dashboard&quot;&gt;
&lt;p style=&quot;text-align:left; font-family:Verdana, Arial, sans-serif; font-size:16px;&quot;&gt;Contracts ending in 30 days&lt;/p&gt;
&lt;itopblock BlockClass=&quot;DisplayBlock&quot; objectclass=&quot;bizContract&quot; type=&quot;list&quot; parameters=&quot;dashboard:true&quot; asynchronous=&quot;false&quot; encoding=&quot;text/oql&quot;&gt;SELECT bizContract WHERE bizContract.end_prod = (TO_DAYS(NOW()) + TO_DAYS(30))&lt;/itopblock&gt;
&lt;/td&gt;
&lt;/tr&gt;
&lt;/table&gt;
</template>
<type>application</type>
<rank>8</rank>
<parent_id>0</parent_id>
<user_id>0</user_id>
</menuNode>
<menuNode id="39">
<name>Teams</name>
<label>Any contact of class &apos;team&apos;</label>
<hyperlink>UI.php</hyperlink>
<icon_path></icon_path>
<template>&lt;itopblock BlockClass=&quot;DisplayBlock&quot; objectclass=&quot;bizContact&quot; type=&quot;search&quot; asynchronous=&quot;false&quot; encoding=&quot;text/sibusql&quot;&gt;bizTeam&lt;/itopblock&gt;
&lt;div id=&quot;BottomPane&quot;&gt;
&lt;p&gt;&lt;/p&gt;
&lt;itopblock BlockClass=&quot;DisplayBlock&quot; objectclass=&quot;bizContact&quot; type=&quot;list&quot; asynchronous=&quot;false&quot; encoding=&quot;text/sibusql&quot;&gt;bizTeam&lt;/itopblock&gt;
&lt;/div&gt;</template>
<type>application</type>
<rank>8</rank>
<parent_id>18</parent_id>
<user_id>0</user_id>
</menuNode>
<menuNode id="40">
<name>Tools</name>
<label>Advanced tools</label>
<hyperlink>UI.php</hyperlink>
<icon_path></icon_path>
<template>&lt;p&gt;&lt;/p&gt;
&lt;p&gt;&lt;/p&gt;
&lt;p style=&quot;text-align:center; font-family:Georgia, &apos;Times New Roman&apos;, Times, serif; font-size:32px;&quot;&gt;Tools for the iTop consultant&lt;/p&gt;
&lt;p style=&quot;text-align:center; font-family:Georgia, &apos;Times New Roman&apos;, Times, serif; font-size:14px;&quot;&gt;&lt;i&gt;This section contains links to useful tools for extending or debugging iTop&lt;/i&gt;&lt;/p&gt;
</template>
<type>application</type>
<rank>9</rank>
<parent_id>0</parent_id>
<user_id>0</user_id>
</menuNode>
<menuNode id="41">
<name>Universal Search</name>
<label>Search for anything...</label>
<hyperlink>UniversalSearch.php</hyperlink>
<icon_path></icon_path>
<template></template>
<type>administrator</type>
<rank>1600</rank>
<parent_id>1</parent_id>
<user_id>0</user_id>
</menuNode>
<menuNode id="42">
<name>User logins</name>
<label>User logins</label>
<hyperlink>UI.php</hyperlink>
<icon_path>../images/std_view.gif</icon_path>
<template>
&lt;itopblock BlockClass=&quot;DisplayBlock&quot; type=&quot;search&quot; asynchronous=&quot;false&quot; encoding=&quot;text/oql&quot;&gt;SELECT URP_Users AS URP_Users WHERE 1&lt;/itopblock&gt;
&lt;div id=&quot;BottomPane&quot;&gt;
&lt;p&gt;&lt;/p&gt;
&lt;itopblock BlockClass=&quot;DisplayBlock&quot; type=&quot;list&quot; asynchronous=&quot;false&quot; encoding=&quot;text/oql&quot;&gt;SELECT URP_Users AS URP_Users WHERE 1&lt;/itopblock&gt;
&lt;/div&gt;
</template>
<type>administrator</type>
<rank>10</rank>
<parent_id>43</parent_id>
<user_id>0</user_id>
</menuNode>
<menuNode id="43">
<name>User management</name>
<label>User management</label>
<hyperlink>UI.php</hyperlink>
<icon_path></icon_path>
<template>&lt;p&gt;&lt;/p&gt;
&lt;p&gt;&lt;/p&gt;
&lt;p style=&quot;text-align:center; font-family:Georgia, &apos;Times New Roman&apos;, Times, serif; font-size:32px;&quot;&gt;User management&lt;/p&gt;
&lt;p&gt;&lt;/p&gt;
&lt;p style=&quot;text-align:center; font-family:Georgia, &apos;Times New Roman&apos;, Times, serif; font-size:14px;&quot;&gt;&lt;i&gt;User management by profiles&lt;/i&gt;&lt;/p&gt;
</template>
<type>administrator</type>
<rank>1</rank>
<parent_id>1</parent_id>
<user_id>0</user_id>
</menuNode>
<menuNode id="44">
<name>Welcome</name>
<label>Welcome</label>
<hyperlink>./UI.php</hyperlink>
<icon_path></icon_path>
<template>&lt;div style=&quot;width:100%;background: url(../images/welcome.jpg) top left no-repeat;&quot;&gt;
&lt;style&gt;
.dashboard {
vertical-align:top;
width:50%;
border:0px solid #000;
background-color:#F9F9F1;
padding:10px;
text-align:left;
font-size:10pt;
}
.dashboard2 {
vertical-align:top;
width:50%;
border:0px solid #000;
-moz-border-radius:10px;
padding:5px;
text-align:left;
}

td.dashboard li {
margin-top: 5px;
display: list-item;
}
&lt;/style&gt;
&lt;p&gt;&lt;/p&gt;
&lt;p&gt;&lt;/p&gt;
&lt;p style=&quot;text-align:left; font-size:32px;padding-left:400px;padding-top:40px;margin-bottom:30px;margin-top:0;color:#FFFFFF;&quot;&gt;Welcome to iTop&lt;/p&gt;
&lt;p&gt;&lt;/p&gt;
&lt;table border=&quot;0&quot; style=&quot;padding:10px;border-spacing: 10px;&quot;&gt;
&lt;tr&gt;
&lt;td class=&quot;dashboard&quot;&gt;
&lt;p&gt;iTop is a complete, OpenSource, IT Operational Portal.&lt;/p&gt;
&lt;ul&gt;It includes:
&lt;li&gt;A complete CMDB (Configuration management database) to document and manage the IT inventory.&lt;/li&gt;
&lt;li&gt;An Incident management module to track and communicate about all issues occurring in the IT.&lt;/li&gt;
&lt;li&gt;A change management module to plan and track the changes to the IT environment.&lt;/li&gt;
&lt;li&gt;A known error database to speed up the resolution of incidents.&lt;/li&gt;
&lt;li&gt;An outage module to document all planned outages and notify the appropriate contacts.&lt;/li&gt;
&lt;li&gt;Dashboards to quickly get an overview of your IT.&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;All the modules can be setup, step by step, indepently of each other.&lt;/p&gt;
&lt;/td&gt;
&lt;td class=&quot;dashboard&quot;&gt;
&lt;p&gt;iTop is service provider oriented, it allows IT engineers to manage easily multiple customers or organizations.
&lt;ul&gt;iTop, delivers a feature-rich set of business processes that:
&lt;li&gt;Enhances IT management effectiveness&lt;/li&gt; 
&lt;li&gt;Drives IT operations performance&lt;/li&gt; 
&lt;li&gt;Improves customer satisfaction and provides executives with insights into business performance.&lt;/li&gt;
&lt;/ul&gt;
&lt;/p&gt;
&lt;p&gt;iTop is completely opened to be integrated within your current IT Management infrastructure.&lt;/p&gt;
&lt;p&gt;
&lt;ul&gt;Adopting this new generation of IT Operational portal will help you to:
&lt;li&gt;Better manage a more and more complex IT environment.&lt;/li&gt;
&lt;li&gt;Implement ITIL processes at your own pace.&lt;/li&gt;
&lt;li&gt;Manage the most important asset of your IT: Documentation.&lt;/li&gt;
&lt;/ul&gt;
&lt;/p&gt;
&lt;/td&gt;
&lt;/tr&gt;
&lt;tr&gt;
&lt;td class=&quot;dashboard2&quot;&gt;
&lt;p style=&quot;text-align:left; font-family:Verdana, Arial, sans-serif; font-size:16px;&quot;&gt;My Service calls&lt;/p&gt;
&lt;itopblock BlockClass=&quot;DisplayBlock&quot; objectclass=&quot;bizServiceCall&quot; type=&quot;list&quot; asynchronous=&quot;false&quot; encoding=&quot;text/oql&quot;&gt;SELECT bizServiceCall AS i WHERE i.caller_id = :current_contact_id&lt;/itopblock&gt;
&lt;/td&gt;
&lt;td class=&quot;dashboard2&quot;&gt;
&lt;p style=&quot;text-align:left; font-family:Verdana, Arial, sans-serif; font-size:16px;&quot;&gt;My Incident tickets&lt;/p&gt;
&lt;itopblock BlockClass=&quot;DisplayBlock&quot; objectclass=&quot;bizIncidentTicket&quot; type=&quot;list&quot; asynchronous=&quot;false&quot; encoding=&quot;text/oql&quot;&gt;SELECT bizIncidentTicket AS i WHERE i.caller_id = :current_contact_id&lt;/itopblock&gt;
&lt;/td&gt;

&lt;/tr&gt;
&lt;/table&gt;
&lt;/div&gt;</template>
<type>application</type>
<rank>1</rank>
<parent_id>0</parent_id>
<user_id>0</user_id>
</menuNode>
</Set>