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- <?xml version="1.0" encoding="UTF-8"?>
- <itop_design xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" version="1.2">
- <classes>
- <class id="Change" _delta="define">
- <parent>Ticket</parent>
- <properties>
- <comment><![CDATA[/**
- * Persistent classes for a CMDB
- *
- * @copyright Copyright (C) 2010-2012 Combodo SARL
- * @license http://opensource.org/licenses/AGPL-3.0
- */]]></comment>
- <category>bizmodel,searchable,changemgmt</category>
- <abstract>false</abstract>
- <key_type>autoincrement</key_type>
- <db_table>ticket_change</db_table>
- <db_key_field>id</db_key_field>
- <db_final_class_field/>
- <naming>
- <attributes>
- <attribute id="ref"/>
- </attributes>
- </naming>
- <display_template/>
- <icon>images/change.png</icon>
- <reconciliation>
- <attributes>
- <attribute id="ref"/>
- </attributes>
- </reconciliation>
- <order>
- <columns>
- <column id="ref" ascending="false"/>
- </columns>
- </order>
- </properties>
- <fields>
- <field id="status" xsi:type="AttributeEnum">
- <values>
- <value id="new">new</value>
- <value id="assigned">assigned</value>
- <value id="planned">planned</value>
- <value id="approved">approved</value>
- <value id="closed">closed</value>
- <value id="rejected">rejected</value>
- </values>
- <sql>status</sql>
- <default_value>new</default_value>
- <is_null_allowed>true</is_null_allowed>
- </field>
- <field id="category" xsi:type="AttributeEnum">
- <values>
- <value id="hardware">hardware</value>
- <value id="software">software</value>
- <value id="system">system</value>
- <value id="network">network</value>
- <value id="application">application</value>
- <value id="other">other</value>
- </values>
- <sql>category</sql>
- <default_value>hardware</default_value>
- <is_null_allowed>true</is_null_allowed>
- </field>
- <field id="reject_reason" xsi:type="AttributeText">
- <sql>reject_reason</sql>
- <default_value/>
- <is_null_allowed>true</is_null_allowed>
- </field>
- <field id="changemanager_id" xsi:type="AttributeExternalKey">
- <sql>changemanager_id</sql>
- <target_class>Person</target_class>
- <is_null_allowed>true</is_null_allowed>
- <on_target_delete>DEL_MANUAL</on_target_delete>
- </field>
- <field id="changemanager_email" xsi:type="AttributeExternalField">
- <extkey_attcode>changemanager_id</extkey_attcode>
- <target_attcode>email</target_attcode>
- </field>
- <field id="parent_id" xsi:type="AttributeExternalKey">
- <filter><![CDATA[SELECT Change WHERE id != :this->id]]></filter>
- <sql>parent_id</sql>
- <target_class>Change</target_class>
- <is_null_allowed>true</is_null_allowed>
- <on_target_delete>DEL_MANUAL</on_target_delete>
- <jointype/>
- </field>
- <field id="parent_name" xsi:type="AttributeExternalField">
- <extkey_attcode>parent_id</extkey_attcode>
- <target_attcode>ref</target_attcode>
- <is_null_allowed>true</is_null_allowed>
- </field>
- <field id="creation_date" xsi:type="AttributeDateTime">
- <sql>creation_date</sql>
- <default_value/>
- <is_null_allowed>true</is_null_allowed>
- </field>
- <field id="approval_date" xsi:type="AttributeDateTime">
- <sql>approval_date</sql>
- <default_value/>
- <is_null_allowed>true</is_null_allowed>
- </field>
- <field id="fallback_plan" xsi:type="AttributeText">
- <sql>fallback_plan</sql>
- <default_value/>
- <is_null_allowed>true</is_null_allowed>
- </field>
- <field id="outage" xsi:type="AttributeEnum">
- <values>
- <value id="yes">yes</value>
- <value id="no">no</value>
- </values>
- <sql>outage</sql>
- <default_value>no</default_value>
- <is_null_allowed>false</is_null_allowed>
- </field>
- <field id="related_request_list" xsi:type="AttributeLinkedSet">
- <linked_class>UserRequest</linked_class>
- <ext_key_to_me>parent_change_id</ext_key_to_me>
- <edit_mode>add_remove</edit_mode>
- <count_min>0</count_min>
- <count_max>0</count_max>
- </field>
- <field id="related_incident_list" xsi:type="AttributeLinkedSet">
- <linked_class>Incident</linked_class>
- <ext_key_to_me>parent_change_id</ext_key_to_me>
- <edit_mode>add_remove</edit_mode>
- <count_min>0</count_min>
- <count_max>0</count_max>
- </field>
- <field id="related_problems_list" xsi:type="AttributeLinkedSet">
- <linked_class>Problem</linked_class>
- <ext_key_to_me>related_change_id</ext_key_to_me>
- <edit_mode>add_remove</edit_mode>
- <count_min>0</count_min>
- <count_max>0</count_max>
- </field>
- <field id="child_changes_list" xsi:type="AttributeLinkedSet">
- <linked_class>Change</linked_class>
- <ext_key_to_me>parent_id</ext_key_to_me>
- <edit_mode>add_remove</edit_mode>
- <filter><![CDATA[SELECT Change WHERE id != :this->id]]></filter>
- <count_min>0</count_min>
- <count_max>0</count_max>
- </field>
- </fields>
- <lifecycle>
- <highlight_scale>
- <item id="approved">
- <rank>1</rank>
- <color>HIGHLIGHT_CLASS_NONE</color>
- <icon>images/change-approved.png</icon>
- </item>
- <item id="rejected">
- <rank>2</rank>
- <color>HIGHLIGHT_CLASS_NONE</color>
- <icon>images/change-rejected.png</icon>
- </item>
- <item id="closed">
- <rank>3</rank>
- <color>HIGHLIGHT_CLASS_NONE</color>
- <icon>images/change-closed.png</icon>
- </item>
- </highlight_scale>
- <attribute>status</attribute>
- <stimuli>
- <stimulus id="ev_assign" xsi:type="StimulusUserAction"/>
- <stimulus id="ev_plan" xsi:type="StimulusUserAction"/>
- <stimulus id="ev_reject" xsi:type="StimulusUserAction"/>
- <stimulus id="ev_reopen" xsi:type="StimulusUserAction"/>
- <stimulus id="ev_approve" xsi:type="StimulusUserAction"/>
- <stimulus id="ev_finish" xsi:type="StimulusUserAction"/>
- </stimuli>
- <states>
- <state id="new">
- <flags>
- <attribute id="ref">
- <read_only/>
- </attribute>
- <attribute id="org_id">
- <mandatory/>
- </attribute>
- <attribute id="title">
- <mandatory/>
- </attribute>
- <attribute id="description">
- <mandatory/>
- </attribute>
- <attribute id="last_update">
- <read_only/>
- </attribute>
- <attribute id="close_date">
- <hidden/>
- </attribute>
- <attribute id="reject_reason">
- <hidden/>
- </attribute>
- <attribute id="creation_date">
- <read_only/>
- </attribute>
- <attribute id="approval_date">
- <hidden/>
- </attribute>
- <attribute id="caller_id">
- <mandatory/>
- </attribute>
- <attribute id="team_id">
- <hidden/>
- </attribute>
- <attribute id="agent_id">
- <hidden/>
- </attribute>
- <attribute id="changemanager_id">
- <hidden/>
- </attribute>
- <attribute id="outage">
- <hidden/>
- </attribute>
- </flags>
- <transitions>
- <transition id="ev_assign">
- <target>assigned</target>
- <actions/>
- </transition>
- </transitions>
- </state>
- <state id="assigned">
- <inherit_flags_from>new</inherit_flags_from>
- <flags>
- <attribute id="team_id">
- <mandatory/>
- <must_prompt/>
- </attribute>
- <attribute id="agent_id">
- <mandatory/>
- <must_prompt/>
- </attribute>
- <attribute id="changemanager_id">
- <mandatory/>
- <must_prompt/>
- </attribute>
- <attribute id="caller_id"/>
- </flags>
- <transitions>
- <transition id="ev_plan">
- <target>planned</target>
- <actions/>
- </transition>
- </transitions>
- </state>
- <state id="planned">
- <inherit_flags_from>assigned</inherit_flags_from>
- <flags>
- <attribute id="start_date">
- <mandatory/>
- <must_prompt/>
- </attribute>
- <attribute id="end_date">
- <mandatory/>
- <must_prompt/>
- </attribute>
- <attribute id="fallback_plan">
- <mandatory/>
- <must_prompt/>
- </attribute>
- <attribute id="caller_id">
- <mandatory/>
- </attribute>
- <attribute id="outage">
- <mandatory/>
- <must_prompt/>
- </attribute>
- </flags>
- <transitions>
- <transition id="ev_reject">
- <target>rejected</target>
- <actions/>
- </transition>
- <transition id="ev_approve">
- <target>approved</target>
- <actions>
- <action>
- <verb>SetCurrentDate</verb>
- <params>
- <param xsi:type="attcode">approval_date</param>
- </params>
- </action>
- <action>
- <verb>Reset</verb>
- <params>
- <param xsi:type="attcode">reject_reason</param>
- </params>
- </action>
- </actions>
- </transition>
- </transitions>
- </state>
- <state id="rejected">
- <highlight>
- <code>rejected</code>
- </highlight>
- <inherit_flags_from>assigned</inherit_flags_from>
- <flags>
- <attribute id="start_date">
- <read_only/>
- </attribute>
- <attribute id="end_date">
- <read_only/>
- </attribute>
- <attribute id="private_log">
- <read_only/>
- <read_only/>
- </attribute>
- <attribute id="caller_id">
- <read_only/>
- </attribute>
- <attribute id="fallback_plan">
- <read_only/>
- </attribute>
- <attribute id="category">
- <read_only/>
- </attribute>
- <attribute id="parent_id">
- <read_only/>
- </attribute>
- <attribute id="org_id">
- <read_only/>
- </attribute>
- <attribute id="title">
- <read_only/>
- </attribute>
- <attribute id="description">
- <read_only/>
- </attribute>
- <attribute id="reject_reason">
- <mandatory/>
- <must_prompt/>
- </attribute>
- <attribute id="approval_date">
- <read_only/>
- </attribute>
- <attribute id="team_id">
- <read_only/>
- </attribute>
- <attribute id="agent_id">
- <read_only/>
- </attribute>
- <attribute id="changemanager_id">
- <read_only/>
- </attribute>
- <attribute id="outage">
- <read_only/>
- </attribute>
- </flags>
- <transitions>
- <transition id="ev_reopen">
- <target>assigned</target>
- <actions/>
- </transition>
- </transitions>
- </state>
- <state id="approved">
- <highlight>
- <code>approved</code>
- </highlight>
- <inherit_flags_from>planned</inherit_flags_from>
- <flags>
- <attribute id="private_log"/>
- <attribute id="category"/>
- <attribute id="parent_id"/>
- <attribute id="org_id">
- <read_only/>
- </attribute>
- <attribute id="title">
- <read_only/>
- </attribute>
- <attribute id="description">
- <read_only/>
- </attribute>
- <attribute id="start_date">
- <read_only/>
- </attribute>
- <attribute id="end_date">
- <read_only/>
- </attribute>
- <attribute id="reject_reason">
- <read_only/>
- </attribute>
- <attribute id="creation_date">
- <hidden/>
- </attribute>
- <attribute id="approval_date">
- <read_only/>
- </attribute>
- <attribute id="caller_id">
- <read_only/>
- </attribute>
- <attribute id="team_id">
- <read_only/>
- </attribute>
- <attribute id="agent_id">
- <read_only/>
- </attribute>
- <attribute id="changemanager_id">
- <read_only/>
- </attribute>
- <attribute id="fallback_plan"/>
- <attribute id="outage">
- <read_only/>
- </attribute>
- </flags>
- <transitions>
- <transition id="ev_finish">
- <target>closed</target>
- <actions>
- <action>
- <verb>SetCurrentDate</verb>
- <params>
- <param xsi:type="attcode">close_date</param>
- </params>
- </action>
- </actions>
- </transition>
- </transitions>
- </state>
- <state id="closed">
- <highlight>
- <code>closed</code>
- </highlight>
- <inherit_flags_from>approved</inherit_flags_from>
- <flags>
- <attribute id="close_date">
- <read_only/>
- </attribute>
- <attribute id="creation_date">
- <read_only/>
- </attribute>
- <attribute id="private_log">
- <read_only/>
- </attribute>
- <attribute id="fallback_plan">
- <read_only/>
- </attribute>
- <attribute id="category">
- <read_only/>
- </attribute>
- <attribute id="parent_id">
- <read_only/>
- </attribute>
- </flags>
- <transitions/>
- </state>
- </states>
- </lifecycle>
- <methods>
- <method id="SetApprovalDate">
- <comment><![CDATA[/**
- * To be deprecated: use SetCurrentDate() instead
- * @return void
- */]]></comment>
- <static>false</static>
- <access>public</access>
- <type>LifecycleAction</type>
- <code><![CDATA[ public function SetApprovalDate($sStimulusCode)
- {
- $this->Set('approval_date', time());
- return true;
- }]]></code>
- </method>
- <method id="ResetRejectReason">
- <comment><![CDATA[/**
- * To be deprecated: use SetCurrentDate() instead
- * @return void
- */]]></comment>
- <static>false</static>
- <access>public</access>
- <type>LifecycleAction</type>
- <code><![CDATA[ public function ResetRejectReason($sStimulusCode)
- {
- $this->Set('reject_reason', '');
- return true;
- }]]></code>
- </method>
- <method id="SetClosureDate">
- <comment><![CDATA[/**
- * To be deprecated: use SetCurrentDate() instead
- * @return void
- */]]></comment>
- <static>false</static>
- <access>public</access>
- <type>LifecycleAction</type>
- <code><![CDATA[ public function SetClosureDate($sStimulusCode)
- {
- $this->Set('close_date', time());
- return true;
- }]]></code>
- </method>
- <method id="OnInsert">
- <static>false</static>
- <access>protected</access>
- <type>Overload-DBObject</type>
- <code><![CDATA[
- protected function OnInsert()
- {
- parent::OnInsert();
- $this->UpdateImpactedItems();
- $this->Set('creation_date', time());
- $this->Set('last_update', time());
- }]]></code>
- </method>
- <method id="OnUpdate">
- <static>false</static>
- <access>protected</access>
- <type>Overload-DBObject</type>
- <code><![CDATA[
- protected function OnUpdate()
- {
- parent::OnUpdate();
- $aChanges = $this->ListChanges();
- if (array_key_exists('functionalcis_list', $aChanges))
- {
- $this->UpdateImpactedItems();
- }
- $this->Set('last_update', time());
- }]]></code>
- </method>
- </methods>
- <presentation>
- <details>
- <items>
- <item id="functionalcis_list">
- <rank>10</rank>
- </item>
- <item id="contacts_list">
- <rank>20</rank>
- </item>
- <item id="workorders_list">
- <rank>30</rank>
- </item>
- <item id="related_request_list">
- <rank>40</rank>
- </item>
- <item id="related_incident_list">
- <rank>50</rank>
- </item>
- <item id="related_problems_list">
- <rank>60</rank>
- </item>
- <item id="child_changes_list">
- <rank>70</rank>
- </item>
- <item id="col:col1">
- <rank>80</rank>
- <items>
- <item id="fieldset:Ticket:baseinfo">
- <rank>10</rank>
- <items>
- <item id="ref">
- <rank>10</rank>
- </item>
- <item id="org_id">
- <rank>20</rank>
- </item>
- <item id="status">
- <rank>30</rank>
- </item>
- <item id="title">
- <rank>40</rank>
- </item>
- <item id="description">
- <rank>50</rank>
- </item>
- </items>
- </item>
- <item id="fieldset:Ticket:contact">
- <rank>20</rank>
- <items>
- <item id="caller_id">
- <rank>10</rank>
- </item>
- <item id="team_id">
- <rank>20</rank>
- </item>
- <item id="agent_id">
- <rank>30</rank>
- </item>
- <item id="changemanager_id">
- <rank>40</rank>
- </item>
- </items>
- </item>
- </items>
- </item>
- <item id="col:col2">
- <rank>90</rank>
- <items>
- <item id="fieldset:Ticket:resolution">
- <rank>10</rank>
- <items>
- <item id="category">
- <rank>10</rank>
- </item>
- <item id="outage">
- <rank>15.1</rank>
- </item>
- <item id="reject_reason">
- <rank>20</rank>
- </item>
- <item id="fallback_plan">
- <rank>30</rank>
- </item>
- </items>
- </item>
- <item id="fieldset:Ticket:relation">
- <rank>20</rank>
- <items>
- <item id="parent_id">
- <rank>10</rank>
- </item>
- </items>
- </item>
- </items>
- </item>
- <item id="col:col3">
- <rank>100</rank>
- <items>
- <item id="fieldset:Ticket:date">
- <rank>10</rank>
- <items>
- <item id="creation_date">
- <rank>10</rank>
- </item>
- <item id="start_date">
- <rank>20</rank>
- </item>
- <item id="end_date">
- <rank>30</rank>
- </item>
- <item id="last_update">
- <rank>40</rank>
- </item>
- <item id="approval_date">
- <rank>50</rank>
- </item>
- <item id="close_date">
- <rank>60</rank>
- </item>
- </items>
- </item>
- </items>
- </item>
- </items>
- </details>
- <search>
- <items>
- <item id="ref">
- <rank>10</rank>
- </item>
- <item id="title">
- <rank>20</rank>
- </item>
- <item id="org_id">
- <rank>30</rank>
- </item>
- <item id="status">
- <rank>40</rank>
- </item>
- <item id="start_date">
- <rank>50</rank>
- </item>
- <item id="end_date">
- <rank>60</rank>
- </item>
- <item id="creation_date">
- <rank>70</rank>
- </item>
- <item id="last_update">
- <rank>80</rank>
- </item>
- <item id="close_date">
- <rank>90</rank>
- </item>
- <item id="team_id">
- <rank>100</rank>
- </item>
- <item id="agent_id">
- <rank>110</rank>
- </item>
- <item id="changemanager_id">
- <rank>120</rank>
- </item>
- </items>
- </search>
- <list>
- <items>
- <item id="title">
- <rank>10</rank>
- </item>
- <item id="org_id">
- <rank>20</rank>
- </item>
- <item id="start_date">
- <rank>30</rank>
- </item>
- <item id="end_date">
- <rank>40</rank>
- </item>
- <item id="status">
- <rank>50</rank>
- </item>
- <item id="category">
- <rank>60</rank>
- </item>
- <item id="agent_id">
- <rank>70</rank>
- </item>
- </items>
- </list>
- </presentation>
- </class>
- </classes>
- <menus>
- <menu id="ChangeManagement" xsi:type="MenuGroup" _delta="define">
- <rank>50</rank>
- </menu>
- <menu id="Change:Overview" xsi:type="DashboardMenuNode" _delta="define">
- <rank>0</rank>
- <parent>ChangeManagement</parent>
- <definition>
- <layout>DashboardLayoutTwoCols</layout>
- <title>UI:ChangeMgmtMenuOverview:Title</title>
- <cells>
- <cell id="0">
- <rank>0</rank>
- <dashlets>
- <dashlet id="1" xsi:type="DashletGroupByTable">
- <rank>0</rank>
- <title>UI-ChangeManagementOverview-ChangeByCategory-last-7-days</title>
- <query>SELECT Change WHERE creation_date > DATE_SUB(NOW(), INTERVAL 7 DAY)</query>
- <group_by>category</group_by>
- <style>table</style>
- </dashlet>
- </dashlets>
- </cell>
- <cell id="1">
- <rank>1</rank>
- <dashlets>
- <dashlet id="2" xsi:type="DashletGroupByBars">
- <rank>0</rank>
- <title>UI-ChangeManagementOverview-Last-7-days</title>
- <query>SELECT Change WHERE creation_date > DATE_SUB(NOW(), INTERVAL 7 DAY)</query>
- <group_by>start_date:day_of_month</group_by>
- <style>bars</style>
- </dashlet>
- </dashlets>
- </cell>
- <cell id="2">
- <rank>2</rank>
- <dashlets>
- <dashlet id="3" xsi:type="DashletGroupByTable">
- <rank>0</rank>
- <title>UI-ChangeManagementOverview-ChangeByDomain-last-7-days</title>
- <query>SELECT Change WHERE creation_date > DATE_SUB(NOW(), INTERVAL 7 DAY)</query>
- <group_by>finalclass</group_by>
- <style>table</style>
- </dashlet>
- </dashlets>
- </cell>
- <cell id="3">
- <rank>3</rank>
- <dashlets>
- <dashlet id="4" xsi:type="DashletGroupByTable">
- <rank>0</rank>
- <title>UI-ChangeManagementOverview-ChangeByStatus-last-7-days</title>
- <query>SELECT Change WHERE creation_date > DATE_SUB(NOW(), INTERVAL 7 DAY)</query>
- <group_by>status</group_by>
- <style>table</style>
- </dashlet>
- </dashlets>
- </cell>
- </cells>
- </definition>
- </menu>
- <menu id="NewChange" xsi:type="NewObjectMenuNode" _delta="define">
- <rank>1</rank>
- <parent>ChangeManagement</parent>
- <class>Change</class>
- </menu>
- <menu id="SearchChanges" xsi:type="SearchMenuNode" _delta="define">
- <rank>2</rank>
- <parent>ChangeManagement</parent>
- <class>Change</class>
- </menu>
- <menu id="Change:Shortcuts" xsi:type="TemplateMenuNode" _delta="define">
- <rank>3</rank>
- <parent>ChangeManagement</parent>
- <template_file/>
- </menu>
- <menu id="MyChanges" xsi:type="OQLMenuNode" _delta="define">
- <rank>1</rank>
- <parent>Change:Shortcuts</parent>
- <oql><![CDATA[SELECT Change WHERE agent_id = :current_contact_id AND status NOT IN ("closed")]]></oql>
- <do_search/>
- <auto_reload>fast</auto_reload>
- </menu>
- <menu id="Changes" xsi:type="OQLMenuNode" _delta="define">
- <rank>2</rank>
- <parent>Change:Shortcuts</parent>
- <oql><![CDATA[SELECT Change WHERE status != "closed"]]></oql>
- <do_search>1</do_search>
- <auto_reload>fast</auto_reload>
- </menu>
- <menu id="WaitingApproval" xsi:type="OQLMenuNode" _delta="define">
- <rank>3</rank>
- <parent>Change:Shortcuts</parent>
- <oql><![CDATA[SELECT Change WHERE status IN ("planned")]]></oql>
- <do_search/>
- <auto_reload>fast</auto_reload>
- </menu>
- </menus>
- </itop_design>
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