ITSSTOOLS/modules/itop-service-mgmt-1.0.0/data.sample.servicesubcategory.xml

<?xml version="1.0" encoding="UTF-8"?>
<Set>
<ServiceSubcategory alias="ServiceSubcategory" id="8">
<name>Configuration</name>
<description>Request application configuration</description>
<service_id>3</service_id>
</ServiceSubcategory>
<ServiceSubcategory alias="ServiceSubcategory" id="6">
<name>DataRestore</name>
<description>Restore data from backup</description>
<service_id>2</service_id>
</ServiceSubcategory>
<ServiceSubcategory alias="ServiceSubcategory" id="12">
<name>Equipment down</name>
<description>Network equipment</description>
<service_id>4</service_id>
</ServiceSubcategory>
<ServiceSubcategory alias="ServiceSubcategory" id="4">
<name>Failure</name>
<description>PC not working</description>
<service_id>2</service_id>
</ServiceSubcategory>
<ServiceSubcategory alias="ServiceSubcategory" id="14">
<name>Installation</name>
<description>Request PC setup</description>
<service_id>2</service_id>
</ServiceSubcategory>
<ServiceSubcategory alias="ServiceSubcategory" id="3">
<name>Installation</name>
<description>Request application installation</description>
<service_id>3</service_id>
</ServiceSubcategory>
<ServiceSubcategory alias="ServiceSubcategory" id="13">
<name>Intrusion</name>
<description>An intrusion has been detected</description>
<service_id>4</service_id>
</ServiceSubcategory>
<ServiceSubcategory alias="ServiceSubcategory" id="11">
<name>Performance</name>
<description>Slow traffic</description>
<service_id>4</service_id>
</ServiceSubcategory>
<ServiceSubcategory alias="ServiceSubcategory" id="7">
<name>Renew</name>
<description>Order a replacement PC</description>
<service_id>2</service_id>
</ServiceSubcategory>
<ServiceSubcategory alias="ServiceSubcategory" id="9">
<name>Training</name>
<description>Request application training</description>
<service_id>3</service_id>
</ServiceSubcategory>
<ServiceSubcategory alias="ServiceSubcategory" id="10">
<name>Troubleshooting</name>
<description>Request help for troubleshooting</description>
<service_id>3</service_id>
</ServiceSubcategory>
<ServiceSubcategory alias="ServiceSubcategory" id="5">
<name>Virus</name>
<description>Suspecting a virus infection</description>
<service_id>2</service_id>
</ServiceSubcategory>
</Set>