installation.xml 7.3 KB

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  1. <?xml version="1.0" encoding="UTF-8"?>
  2. <installation>
  3. <steps type="array">
  4. <step>
  5. <title>Configuration Management options</title>
  6. <description><![CDATA[<h2>The options below allow you to configure the type of elements that are to be managed inside iTop.</h2>]]></description>
  7. <banner>/images/modules.png</banner>
  8. <options type="array">
  9. <choice>
  10. <title>Configuration Management Core</title>
  11. <description>All the base objects that are mandatory in the iTop CMDB: Organizations, Locations, Teams, Persons, etc.</description>
  12. <modules type="array">
  13. <module>itop-config-mgmt</module>
  14. <module>itop-attachments</module>
  15. <module>itop-profiles-itil</module>
  16. <module>itop-welcome-itil</module>
  17. <module>itop-tickets</module>
  18. </modules>
  19. <mandatory>true</mandatory>
  20. </choice>
  21. <choice>
  22. <title>Data Center Devices</title>
  23. <description>Manage Data Center devices such as Racks, Enclosures, PDUs, etc.</description>
  24. <modules type="array">
  25. <module>itop-datacenter-mgmt</module>
  26. </modules>
  27. <default>true</default>
  28. </choice>
  29. <choice>
  30. <title>End-User Devices</title>
  31. <description>Manage devices related to end-users: PCs, Phones, Tablets, etc.</description>
  32. <modules type="array">
  33. <module>itop-endusers-devices</module>
  34. </modules>
  35. <default>true</default>
  36. </choice>
  37. <choice>
  38. <title>Storage Devices</title>
  39. <description>Manage storage devices such as NAS, SAN Switches, Tape Libraries and Tapes, etc.</description>
  40. <modules type="array">
  41. <module>itop-storage-mgmt</module>
  42. </modules>
  43. <default>true</default>
  44. </choice>
  45. <choice>
  46. <title>Virtualization</title>
  47. <description>Manage Hypervisors, Virtual Machines and Farms.</description>
  48. <modules type="array">
  49. <module>itop-virtualization-mgmt</module>
  50. </modules>
  51. <default>true</default>
  52. </choice>
  53. </options>
  54. </step>
  55. <step>
  56. <title>Service Management options</title>
  57. <description><![CDATA[<h2>Select the choice that best describes the relationships between the services and the IT infrastructure in your IT environment.</h2>]]></description>
  58. <banner>./wizard-icons/service.png</banner>
  59. <alternatives type="array">
  60. <choice>
  61. <title>Service Management for Enterprises</title>
  62. <description>Select this option if the IT delivers services based on a shared infrastructure. For example if different organizations within your company subscribe to services (like Mail and Print services) delivered by a single shared backend.</description>
  63. <modules type="array">
  64. <module>itop-service-mgmt</module>
  65. </modules>
  66. <default>true</default>
  67. </choice>
  68. <choice>
  69. <title>Service Management for Service Providers</title>
  70. <description>Select this option if the IT manages the infrastructure of independent customers. This is the most flexible model, since the services can be delivered with a mix of shared and customer specific infrastructure devices.</description>
  71. <modules type="array">
  72. <module>itop-service-mgmt-provider</module>
  73. </modules>
  74. </choice>
  75. </alternatives>
  76. </step>
  77. <step>
  78. <title>Tickets Management options</title>
  79. <description><![CDATA[<h2>Select the type of tickets you want to use in order to respond to user requests and incidents.</h2>]]></description>
  80. <banner>./itop-incident-mgmt-itil/images/incident-escalated.png</banner>
  81. <alternatives type="array">
  82. <choice>
  83. <title>Simple Ticket Management</title>
  84. <description>Select this option to use one single type of tickets for all kind of requests.</description>
  85. <modules type="array">
  86. <module>itop-request-mgmt</module>
  87. </modules>
  88. <default>true</default>
  89. </choice>
  90. <choice>
  91. <title>ITIL Compliant Tickets Management</title>
  92. <description>Select this option to have different types of ticket for managing user requests and incidents. Each type of ticket has a specific life cycle and specific fields</description>
  93. <sub_options>
  94. <options type="array">
  95. <choice>
  96. <title>User Request Management</title>
  97. <description>Manage User Request tickets in iTop</description>
  98. <modules type="array">
  99. <module>itop-request-mgmt-itil</module>
  100. </modules>
  101. </choice>
  102. <choice>
  103. <title>Incident Management</title>
  104. <description>Manage Incidents tickets in iTop</description>
  105. <modules type="array">
  106. <module>itop-incident-mgmt-itil</module>
  107. </modules>
  108. </choice>
  109. </options>
  110. </sub_options>
  111. </choice>
  112. <choice>
  113. <title>No Tickets Management</title>
  114. <description>Don't manage incidents or user requests in iTop</description>
  115. <modules type="array">
  116. </modules>
  117. </choice>
  118. </alternatives>
  119. </step>
  120. <step>
  121. <title>Change Management options</title>
  122. <description><![CDATA[<h2>Select the type of tickets you want to use in order to manage changes to the IT infrastructure.</h2>]]></description>
  123. <banner>./itop-change-mgmt/images/change.png</banner>
  124. <alternatives type="array">
  125. <choice>
  126. <title>Simple Change Management</title>
  127. <description>Select this option to use one type of ticket for all kind of changes.</description>
  128. <modules type="array">
  129. <module>itop-change-mgmt</module>
  130. </modules>
  131. <default>true</default>
  132. </choice>
  133. <choice>
  134. <title>ITIL Change Management</title>
  135. <description>Select this option to use Normal/Routine/Emergency change tickets.</description>
  136. <modules type="array">
  137. <module>itop-change-mgmt-itil</module>
  138. </modules>
  139. </choice>
  140. <choice>
  141. <title>No Change Management</title>
  142. <description>Don't manage changes in iTop</description>
  143. <modules type="array">
  144. </modules>
  145. </choice>
  146. </alternatives>
  147. </step>
  148. <step>
  149. <title>Additional ITIL tickets</title>
  150. <description><![CDATA[<h2>Pick from the list below the additional ITIL processes that are to be implemented in iTop.</h2>]]></description>
  151. <banner>./itop-knownerror-mgmt/images/known-error.png</banner>
  152. <options type="array">
  153. <choice>
  154. <title>Known Errors Management</title>
  155. <description>Select this option to track "Known Errors" and FAQs in iTop.</description>
  156. <modules type="array">
  157. <module>itop-knownerror-mgmt</module>
  158. </modules>
  159. </choice>
  160. <choice>
  161. <title>Problem Management</title>
  162. <description>Select this option track "Problems" in iTop.</description>
  163. <modules type="array">
  164. <module>itop-problem-mgmt</module>
  165. </modules>
  166. </choice>
  167. </options>
  168. </step>
  169. </steps>
  170. </installation>