it.dict.itop-tickets.php 12 KB

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  1. <?php
  2. // Copyright (C) 2010 Combodo SARL
  3. //
  4. // This program is free software; you can redistribute it and/or modify
  5. // it under the terms of the GNU General Public License as published by
  6. // the Free Software Foundation; version 3 of the License.
  7. //
  8. // This program is distributed in the hope that it will be useful,
  9. // but WITHOUT ANY WARRANTY; without even the implied warranty of
  10. // MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the
  11. // GNU General Public License for more details.
  12. //
  13. // You should have received a copy of the GNU General Public License
  14. // along with this program; if not, write to the Free Software
  15. // Foundation, Inc., 59 Temple Place, Suite 330, Boston, MA 02111-1307 USA
  16. /**
  17. * @author Erwan Taloc <erwan.taloc@combodo.com>
  18. * @author Romain Quetiez <romain.quetiez@combodo.com>
  19. * @author Denis Flaven <denis.flaven@combodo.com>
  20. * @licence http://www.opensource.org/licenses/gpl-3.0.html LGPL
  21. */
  22. Dict::Add('IT IT', 'Italian', 'Italiano', array(
  23. 'Class:lnkTicketToDoc' => 'Ticket/Documento',
  24. 'Class:lnkTicketToDoc+' => '',
  25. 'Class:lnkTicketToDoc/Attribute:ticket_id' => 'Ticket',
  26. 'Class:lnkTicketToDoc/Attribute:ticket_id+' => '',
  27. 'Class:lnkTicketToDoc/Attribute:document_id' => 'Documento',
  28. 'Class:lnkTicketToDoc/Attribute:document_id+' => '',
  29. 'Class:lnkTicketToContact' => 'Ticket/Contatto',
  30. 'Class:lnkTicketToContact+' => '',
  31. 'Class:lnkTicketToContact/Attribute:ticket_id' => 'Ticket',
  32. 'Class:lnkTicketToContact/Attribute:ticket_id+' => '',
  33. 'Class:lnkTicketToContact/Attribute:contact_id' => 'Contatto',
  34. 'Class:lnkTicketToContact/Attribute:contact_id+' => '',
  35. 'Class:lnkTicketToContact/Attribute:role' => 'Ruolo',
  36. 'Class:lnkTicketToContact/Attribute:role+' => '',
  37. 'Class:lnkTicketToCI' => 'Ticket/CI',
  38. 'Class:lnkTicketToCI+' => '',
  39. 'Class:lnkTicketToCI/Attribute:ticket_id' => 'Ticket',
  40. 'Class:lnkTicketToCI/Attribute:ticket_id+' => '',
  41. 'Class:lnkTicketToCI/Attribute:ci_id' => 'CI',
  42. 'Class:lnkTicketToCI/Attribute:ci_id+' => '',
  43. 'Class:lnkTicketToCI/Attribute:impact' => 'Impatto',
  44. 'Class:lnkTicketToCI/Attribute:impact+' => '',
  45. 'Class:Ticket' => 'Ticket',
  46. 'Class:Ticket+' => '',
  47. 'Class:Ticket/Attribute:ref' => 'Ref',
  48. 'Class:Ticket/Attribute:ref+' => '',
  49. 'Class:Ticket/Attribute:title' => 'Titolo',
  50. 'Class:Ticket/Attribute:title+' => '',
  51. 'Class:Ticket/Attribute:description' => 'Descrizione',
  52. 'Class:Ticket/Attribute:description+' => '',
  53. 'Class:Ticket/Attribute:ticket_log' => 'Log',
  54. 'Class:Ticket/Attribute:ticket_log+' => '',
  55. 'Class:Ticket/Attribute:start_date' => 'Inzio',
  56. 'Class:Ticket/Attribute:start_date+' => '',
  57. 'Class:Ticket/Attribute:document_list' => 'Documenti',
  58. 'Class:Ticket/Attribute:document_list+' => 'Documenti relativi al ticket',
  59. 'Class:Ticket/Attribute:ci_list' => 'CIs',
  60. 'Class:Ticket/Attribute:ci_list+' => 'CIs coivolti dall\'incidente',
  61. 'Class:Ticket/Attribute:contact_list' => 'Contatti',
  62. 'Class:Ticket/Attribute:contact_list+' => 'Team e persone coinvolte',
  63. 'Class:Ticket/Attribute:incident_list' => 'Incidenti Correlati',
  64. 'Class:Ticket/Attribute:incident_list+' => '',
  65. 'Class:Ticket/Attribute:finalclass' => 'Tipo',
  66. 'Class:Ticket/Attribute:finalclass+' => '',
  67. 'Ticket:baseinfo' => 'Infomazioni Generali',
  68. 'Ticket:date' => 'Date',
  69. 'Ticket:contact' => 'Contatti',
  70. 'Ticket:moreinfo' => 'Più informazioni',
  71. 'Ticket:relation' => 'Relazioni',
  72. 'Ticket:log' => 'Communicazioni',
  73. 'Class:lnkTicketToDoc/Attribute:ticket_ref' => 'Ticket #',
  74. 'Class:lnkTicketToDoc/Attribute:ticket_ref+' => '',
  75. 'Class:lnkTicketToDoc/Attribute:document_name' => 'Documento',
  76. 'Class:lnkTicketToDoc/Attribute:document_name+' => '',
  77. 'Class:lnkTicketToContact/Attribute:ticket_ref' => 'Ticket #',
  78. 'Class:lnkTicketToContact/Attribute:ticket_ref+' => '',
  79. 'Class:lnkTicketToContact/Attribute:contact_name' => 'Contatto',
  80. 'Class:lnkTicketToContact/Attribute:contact_name+' => '',
  81. 'Class:lnkTicketToContact/Attribute:contact_email' => 'Email',
  82. 'Class:lnkTicketToContact/Attribute:contact_email+' => '',
  83. 'Class:lnkTicketToCI/Attribute:ticket_ref' => 'Ticket #',
  84. 'Class:lnkTicketToCI/Attribute:ticket_ref+' => '',
  85. 'Class:lnkTicketToCI/Attribute:ci_name' => 'CI',
  86. 'Class:lnkTicketToCI/Attribute:ci_name+' => '',
  87. 'Class:lnkTicketToCI/Attribute:ci_status' => 'CI stato',
  88. 'Class:lnkTicketToCI/Attribute:ci_status+' => '',
  89. 'Class:ResponseTicket' => 'Ticket di risposta',
  90. 'Class:ResponseTicket+' => '',
  91. 'Class:ResponseTicket/Attribute:status' => 'Stato',
  92. 'Class:ResponseTicket/Attribute:status+' => '',
  93. 'Class:ResponseTicket/Attribute:status/Value:new' => 'Nuovo',
  94. 'Class:ResponseTicket/Attribute:status/Value:new+' => 'Recentemente aperto',
  95. 'Class:ResponseTicket/Attribute:status/Value:escalated_tto' => 'Escalation/TTO',
  96. 'Class:ResponseTicket/Attribute:status/Value:escalated_tto+' => '',
  97. 'Class:ResponseTicket/Attribute:status/Value:assigned' => 'Assegnato',
  98. 'Class:ResponseTicket/Attribute:status/Value:assigned+' => '',
  99. 'Class:ResponseTicket/Attribute:status/Value:escalated_ttr' => 'Escalation/TTR',
  100. 'Class:ResponseTicket/Attribute:status/Value:escalated_ttr+' => '',
  101. 'Class:ResponseTicket/Attribute:status/Value:frozen' => 'In attesa',
  102. 'Class:ResponseTicket/Attribute:status/Value:frozen+' => '',
  103. 'Class:ResponseTicket/Attribute:status/Value:resolved' => 'Risolto',
  104. 'Class:ResponseTicket/Attribute:status/Value:resolved+' => '',
  105. 'Class:ResponseTicket/Attribute:status/Value:closed' => 'Chiuso',
  106. 'Class:ResponseTicket/Attribute:status/Value:closed+' => '',
  107. 'Class:ResponseTicket/Attribute:caller_id' => 'Visitatore',
  108. 'Class:ResponseTicket/Attribute:caller_id+' => '',
  109. 'Class:ResponseTicket/Attribute:caller_email' => 'Email',
  110. 'Class:ResponseTicket/Attribute:caller_email+' => '',
  111. 'Class:ResponseTicket/Attribute:org_id' => 'Cliente',
  112. 'Class:ResponseTicket/Attribute:org_id+' => '',
  113. 'Class:ResponseTicket/Attribute:org_name' => 'Cliente',
  114. 'Class:ResponseTicket/Attribute:org_name+' => '',
  115. 'Class:ResponseTicket/Attribute:service_id' => 'Servizio',
  116. 'Class:ResponseTicket/Attribute:service_id+' => '',
  117. 'Class:ResponseTicket/Attribute:service_name' => 'Nome',
  118. 'Class:ResponseTicket/Attribute:service_name+' => '',
  119. 'Class:ResponseTicket/Attribute:servicesubcategory_id' => 'Elemento di servizio',
  120. 'Class:ResponseTicket/Attribute:servicesubcategory_id+' => '',
  121. 'Class:ResponseTicket/Attribute:servicesubcategory_name' => 'Name',
  122. 'Class:ResponseTicket/Attribute:servicesubcategory_name+' => '',
  123. 'Class:ResponseTicket/Attribute:product' => 'Prodotto',
  124. 'Class:ResponseTicket/Attribute:product+' => '',
  125. 'Class:ResponseTicket/Attribute:impact' => 'Impatto',
  126. 'Class:ResponseTicket/Attribute:impact+' => '',
  127. 'Class:ResponseTicket/Attribute:impact/Value:1' => 'Un dipartimento',
  128. 'Class:ResponseTicket/Attribute:impact/Value:1+' => '',
  129. 'Class:ResponseTicket/Attribute:impact/Value:2' => 'Un servizio',
  130. 'Class:ResponseTicket/Attribute:impact/Value:2+' => '',
  131. 'Class:ResponseTicket/Attribute:impact/Value:3' => 'Una persona',
  132. 'Class:ResponseTicket/Attribute:impact/Value:3+' => '',
  133. 'Class:ResponseTicket/Attribute:urgency' => 'Urgenza',
  134. 'Class:ResponseTicket/Attribute:urgency+' => '',
  135. 'Class:ResponseTicket/Attribute:urgency/Value:1' => 'Alta',
  136. 'Class:ResponseTicket/Attribute:urgency/Value:1+' => '',
  137. 'Class:ResponseTicket/Attribute:urgency/Value:2' => 'Media',
  138. 'Class:ResponseTicket/Attribute:urgency/Value:2+' => '',
  139. 'Class:ResponseTicket/Attribute:urgency/Value:3' => 'Bassa',
  140. 'Class:ResponseTicket/Attribute:urgency/Value:3+' => '',
  141. 'Class:ResponseTicket/Attribute:priority' => 'Priorità',
  142. 'Class:ResponseTicket/Attribute:priority+' => '',
  143. 'Class:ResponseTicket/Attribute:priority/Value:1' => 'Alta',
  144. 'Class:ResponseTicket/Attribute:priority/Value:1+' => '',
  145. 'Class:ResponseTicket/Attribute:priority/Value:2' => 'Media',
  146. 'Class:ResponseTicket/Attribute:priority/Value:2+' => '',
  147. 'Class:ResponseTicket/Attribute:priority/Value:3' => 'Bassa',
  148. 'Class:ResponseTicket/Attribute:priority/Value:3+' => '',
  149. 'Class:ResponseTicket/Attribute:workgroup_id' => 'Gruppo di lavoro',
  150. 'Class:ResponseTicket/Attribute:workgroup_id+' => '',
  151. 'Class:ResponseTicket/Attribute:workgroup_name' => 'Workgroup',
  152. 'Class:ResponseTicket/Attribute:workgroup_name+' => '',
  153. 'Class:ResponseTicket/Attribute:agent_id' => 'Agente',
  154. 'Class:ResponseTicket/Attribute:agent_id+' => '',
  155. 'Class:ResponseTicket/Attribute:agent_name' => 'Agente',
  156. 'Class:ResponseTicket/Attribute:agent_name+' => '',
  157. 'Class:ResponseTicket/Attribute:agent_email' => 'Email dell\'agente',
  158. 'Class:ResponseTicket/Attribute:agent_email+' => '',
  159. 'Class:ResponseTicket/Attribute:related_problem_id' => 'Problemi correlati',
  160. 'Class:ResponseTicket/Attribute:related_problem_id+' => '',
  161. 'Class:ResponseTicket/Attribute:related_problem_ref' => 'Ref',
  162. 'Class:ResponseTicket/Attribute:related_problem_ref+' => '',
  163. 'Class:ResponseTicket/Attribute:related_change_id' => 'Cambi correlati',
  164. 'Class:ResponseTicket/Attribute:related_change_id+' => '',
  165. 'Class:ResponseTicket/Attribute:related_change_ref' => 'Cambi correlati',
  166. 'Class:ResponseTicket/Attribute:related_change_ref+' => '',
  167. 'Class:ResponseTicket/Attribute:close_date' => 'Chiuso',
  168. 'Class:ResponseTicket/Attribute:close_date+' => '',
  169. 'Class:ResponseTicket/Attribute:last_update' => 'Ultimo aggiornamento',
  170. 'Class:ResponseTicket/Attribute:last_update+' => '',
  171. 'Class:ResponseTicket/Attribute:assignment_date' => 'Data di Assegnazione ',
  172. 'Class:ResponseTicket/Attribute:assignment_date+' => '',
  173. 'Class:ResponseTicket/Attribute:resolution_date' => 'Data di risoluzione',
  174. 'Class:ResponseTicket/Attribute:resolution_date+' => '',
  175. 'Class:ResponseTicket/Attribute:tto_escalation_deadline' => 'TTO Scadenza di Escalation',
  176. 'Class:ResponseTicket/Attribute:tto_escalation_deadline+' => '',
  177. 'Class:ResponseTicket/Attribute:ttr_escalation_deadline' => 'TTR Scadenza di Escalation',
  178. 'Class:ResponseTicket/Attribute:ttr_escalation_deadline+' => '',
  179. 'Class:ResponseTicket/Attribute:closure_deadline' => 'Termine di chiusura',
  180. 'Class:ResponseTicket/Attribute:closure_deadline+' => '',
  181. 'Class:ResponseTicket/Attribute:resolution_code' => 'Codice di risoluzione',
  182. 'Class:ResponseTicket/Attribute:resolution_code+' => '',
  183. 'Class:ResponseTicket/Attribute:resolution_code/Value:couldnotreproduce' => 'Non puo\' essere riprodotto',
  184. 'Class:ResponseTicket/Attribute:resolution_code/Value:couldnotreproduce+' => '',
  185. 'Class:ResponseTicket/Attribute:resolution_code/Value:duplicate' => 'Ticket duplicato',
  186. 'Class:ResponseTicket/Attribute:resolution_code/Value:duplicate+' => '',
  187. 'Class:ResponseTicket/Attribute:resolution_code/Value:fixed' => 'Fissato',
  188. 'Class:ResponseTicket/Attribute:resolution_code/Value:fixed+' => '',
  189. 'Class:ResponseTicket/Attribute:resolution_code/Value:irrelevant' => 'Irrilevante',
  190. 'Class:ResponseTicket/Attribute:resolution_code/Value:irrelevant+' => '',
  191. 'Class:ResponseTicket/Attribute:solution' => 'Soluzione',
  192. 'Class:ResponseTicket/Attribute:solution+' => '',
  193. 'Class:ResponseTicket/Attribute:user_satisfaction' => 'Soddisfazione dell\'utente',
  194. 'Class:ResponseTicket/Attribute:user_satisfaction+' => '',
  195. 'Class:ResponseTicket/Attribute:user_satisfaction/Value:1' => 'Molto soddisfatto',
  196. 'Class:ResponseTicket/Attribute:user_satisfaction/Value:1+' => 'Molto soddisfatto',
  197. 'Class:ResponseTicket/Attribute:user_satisfaction/Value:2' => 'Abbastanza soddisfatto',
  198. 'Class:ResponseTicket/Attribute:user_satisfaction/Value:2+' => 'Abbastanza soddisfatto',
  199. 'Class:ResponseTicket/Attribute:user_satisfaction/Value:3' => 'Piuttosto insoddisfatto',
  200. 'Class:ResponseTicket/Attribute:user_satisfaction/Value:3+' => 'Piuttosto insoddisfatto',
  201. 'Class:ResponseTicket/Attribute:user_satisfaction/Value:4' => 'Molto insoddisfatto',
  202. 'Class:ResponseTicket/Attribute:user_satisfaction/Value:4+' => 'Molto insoddisfatto',
  203. 'Class:ResponseTicket/Attribute:user_commment' => 'Commento dell\'utente',
  204. 'Class:ResponseTicket/Attribute:user_commment+' => '',
  205. 'Class:ResponseTicket/Stimulus:ev_assign' => 'Assegna',
  206. 'Class:ResponseTicket/Stimulus:ev_assign+' => '',
  207. 'Class:ResponseTicket/Stimulus:ev_reassign' => 'Riassegna',
  208. 'Class:ResponseTicket/Stimulus:ev_reassign+' => '',
  209. 'Class:ResponseTicket/Stimulus:ev_timeout' => 'Escalation',
  210. 'Class:ResponseTicket/Stimulus:ev_timeout+' => '',
  211. 'Class:ResponseTicket/Stimulus:ev_resolve' => 'Segna come risolto',
  212. 'Class:ResponseTicket/Stimulus:ev_resolve+' => '',
  213. 'Class:ResponseTicket/Stimulus:ev_close' => 'Chiudi',
  214. 'Class:ResponseTicket/Stimulus:ev_close+' => '',
  215. ));
  216. ?>