zh.dict.itop-tickets.php 13 KB

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  1. <?php
  2. // Copyright (C) 2010 Combodo SARL
  3. //
  4. // This program is free software; you can redistribute it and/or modify
  5. // it under the terms of the GNU General Public License as published by
  6. // the Free Software Foundation; version 3 of the License.
  7. //
  8. // This program is distributed in the hope that it will be useful,
  9. // but WITHOUT ANY WARRANTY; without even the implied warranty of
  10. // MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the
  11. // GNU General Public License for more details.
  12. //
  13. // You should have received a copy of the GNU General Public License
  14. // along with this program; if not, write to the Free Software
  15. // Foundation, Inc., 59 Temple Place, Suite 330, Boston, MA 02111-1307 USA
  16. /**
  17. * Localized data
  18. *
  19. * @author Erwan Taloc <erwan.taloc@combodo.com>
  20. * @author Romain Quetiez <romain.quetiez@combodo.com>
  21. * @author Denis Flaven <denis.flaven@combodo.com>
  22. * @license http://www.opensource.org/licenses/gpl-3.0.html LGPL
  23. */
  24. // Dictionnay conventions
  25. // Class:<class_name>
  26. // Class:<class_name>+
  27. // Class:<class_name>/Attribute:<attribute_code>
  28. // Class:<class_name>/Attribute:<attribute_code>+
  29. // Class:<class_name>/Attribute:<attribute_code>/Value:<value>
  30. // Class:<class_name>/Attribute:<attribute_code>/Value:<value>+
  31. // Class:<class_name>/Stimulus:<stimulus_code>
  32. // Class:<class_name>/Stimulus:<stimulus_code>+
  33. //
  34. // Class: Ticket
  35. //
  36. //
  37. // Class: Ticket
  38. //
  39. Dict::Add('ZH CN', 'Chinese', '简体中文', array(
  40. 'Class:Ticket' => '单据',
  41. 'Class:Ticket+' => '',
  42. 'Class:Ticket/Attribute:ref' => '参照',
  43. 'Class:Ticket/Attribute:ref+' => '',
  44. 'Class:Ticket/Attribute:title' => '标题',
  45. 'Class:Ticket/Attribute:title+' => '',
  46. 'Class:Ticket/Attribute:description' => '描述',
  47. 'Class:Ticket/Attribute:description+' => '',
  48. 'Class:Ticket/Attribute:ticket_log' => '日志',
  49. 'Class:Ticket/Attribute:ticket_log+' => '',
  50. 'Class:Ticket/Attribute:start_date' => '启始',
  51. 'Class:Ticket/Attribute:start_date+' => '',
  52. 'Class:Ticket/Attribute:document_list' => '文档',
  53. 'Class:Ticket/Attribute:document_list+' => '与该单据相关的文档',
  54. 'Class:Ticket/Attribute:ci_list' => 'CIs',
  55. 'Class:Ticket/Attribute:ci_list+' => '事件关联的 CIs',
  56. 'Class:Ticket/Attribute:contact_list' => '联系人',
  57. 'Class:Ticket/Attribute:contact_list+' => '相关的团队及人员',
  58. 'Class:Ticket/Attribute:incident_list' => '相关的事件',
  59. 'Class:Ticket/Attribute:incident_list+' => '',
  60. 'Class:Ticket/Attribute:finalclass' => '类别',
  61. 'Class:Ticket/Attribute:finalclass+' => '',
  62. ));
  63. //
  64. // Class: lnkTicketToDoc
  65. //
  66. Dict::Add('ZH CN', 'Chinese', '简体中文', array(
  67. 'Class:lnkTicketToDoc' => '单据/文档',
  68. 'Class:lnkTicketToDoc+' => '',
  69. 'Class:lnkTicketToDoc/Attribute:ticket_id' => '单据',
  70. 'Class:lnkTicketToDoc/Attribute:ticket_id+' => '',
  71. 'Class:lnkTicketToDoc/Attribute:ticket_ref' => '单据 #',
  72. 'Class:lnkTicketToDoc/Attribute:ticket_ref+' => '',
  73. 'Class:lnkTicketToDoc/Attribute:document_id' => '文档',
  74. 'Class:lnkTicketToDoc/Attribute:document_id+' => '',
  75. 'Class:lnkTicketToDoc/Attribute:document_name' => '文档',
  76. 'Class:lnkTicketToDoc/Attribute:document_name+' => '',
  77. ));
  78. //
  79. // Class: lnkTicketToContact
  80. //
  81. Dict::Add('ZH CN', 'Chinese', '简体中文', array(
  82. 'Class:lnkTicketToContact' => '单据/联系人',
  83. 'Class:lnkTicketToContact+' => '',
  84. 'Class:lnkTicketToContact/Attribute:ticket_id' => '单据',
  85. 'Class:lnkTicketToContact/Attribute:ticket_id+' => '',
  86. 'Class:lnkTicketToContact/Attribute:ticket_ref' => '单据 #',
  87. 'Class:lnkTicketToContact/Attribute:ticket_ref+' => '',
  88. 'Class:lnkTicketToContact/Attribute:contact_id' => '联系人',
  89. 'Class:lnkTicketToContact/Attribute:contact_id+' => '',
  90. 'Class:lnkTicketToContact/Attribute:contact_name' => '联系人',
  91. 'Class:lnkTicketToContact/Attribute:contact_name+' => '',
  92. 'Class:lnkTicketToContact/Attribute:contact_email' => 'Email',
  93. 'Class:lnkTicketToContact/Attribute:contact_email+' => '',
  94. 'Class:lnkTicketToContact/Attribute:role' => '角色',
  95. 'Class:lnkTicketToContact/Attribute:role+' => '',
  96. ));
  97. //
  98. // Class: lnkTicketToCI
  99. //
  100. Dict::Add('ZH CN', 'Chinese', '简体中文', array(
  101. 'Class:lnkTicketToCI' => '单据/CI',
  102. 'Class:lnkTicketToCI+' => '',
  103. 'Class:lnkTicketToCI/Attribute:ticket_id' => '单据',
  104. 'Class:lnkTicketToCI/Attribute:ticket_id+' => '',
  105. 'Class:lnkTicketToCI/Attribute:ticket_ref' => '单据 #',
  106. 'Class:lnkTicketToCI/Attribute:ticket_ref+' => '',
  107. 'Class:lnkTicketToCI/Attribute:ci_id' => 'CI',
  108. 'Class:lnkTicketToCI/Attribute:ci_id+' => '',
  109. 'Class:lnkTicketToCI/Attribute:ci_name' => 'CI',
  110. 'Class:lnkTicketToCI/Attribute:ci_name+' => '',
  111. 'Class:lnkTicketToCI/Attribute:ci_status' => 'CI 状态',
  112. 'Class:lnkTicketToCI/Attribute:ci_status+' => '',
  113. 'Class:lnkTicketToCI/Attribute:impact' => '影响',
  114. 'Class:lnkTicketToCI/Attribute:impact+' => '',
  115. ));
  116. //
  117. // Class: ResponseTicket
  118. //
  119. Dict::Add('ZH CN', 'Chinese', '简体中文', array(
  120. 'Class:ResponseTicket' => '回复单据',
  121. 'Class:ResponseTicket+' => '',
  122. 'Class:ResponseTicket/Attribute:status' => '状态',
  123. 'Class:ResponseTicket/Attribute:status+' => '',
  124. 'Class:ResponseTicket/Attribute:status/Value:new' => '新',
  125. 'Class:ResponseTicket/Attribute:status/Value:new+' => '新的待处理的',
  126. 'Class:ResponseTicket/Attribute:status/Value:escalated_tto' => '升级/TTO',
  127. 'Class:ResponseTicket/Attribute:status/Value:escalated_tto+' => '',
  128. 'Class:ResponseTicket/Attribute:status/Value:assigned' => '已指派',
  129. 'Class:ResponseTicket/Attribute:status/Value:assigned+' => '',
  130. 'Class:ResponseTicket/Attribute:status/Value:escalated_ttr' => '升级/TTR',
  131. 'Class:ResponseTicket/Attribute:status/Value:escalated_ttr+' => '',
  132. 'Class:ResponseTicket/Attribute:status/Value:frozen' => '未决',
  133. 'Class:ResponseTicket/Attribute:status/Value:frozen+' => '',
  134. 'Class:ResponseTicket/Attribute:status/Value:resolved' => '已解决',
  135. 'Class:ResponseTicket/Attribute:status/Value:resolved+' => '',
  136. 'Class:ResponseTicket/Attribute:status/Value:closed' => '关闭',
  137. 'Class:ResponseTicket/Attribute:status/Value:closed+' => '',
  138. 'Class:ResponseTicket/Attribute:caller_id' => '呼叫者',
  139. 'Class:ResponseTicket/Attribute:caller_id+' => '',
  140. 'Class:ResponseTicket/Attribute:caller_email' => 'Email',
  141. 'Class:ResponseTicket/Attribute:caller_email+' => '',
  142. 'Class:ResponseTicket/Attribute:org_id' => '客户',
  143. 'Class:ResponseTicket/Attribute:org_id+' => '',
  144. 'Class:ResponseTicket/Attribute:org_name' => '客户',
  145. 'Class:ResponseTicket/Attribute:org_name+' => '',
  146. 'Class:ResponseTicket/Attribute:service_id' => '服务',
  147. 'Class:ResponseTicket/Attribute:service_id+' => '',
  148. 'Class:ResponseTicket/Attribute:service_name' => '名称',
  149. 'Class:ResponseTicket/Attribute:service_name+' => '',
  150. 'Class:ResponseTicket/Attribute:servicesubcategory_id' => '服务元素',
  151. 'Class:ResponseTicket/Attribute:servicesubcategory_id+' => '',
  152. 'Class:ResponseTicket/Attribute:servicesubcategory_name' => '名称',
  153. 'Class:ResponseTicket/Attribute:servicesubcategory_name+' => '',
  154. 'Class:ResponseTicket/Attribute:product' => '生产',
  155. 'Class:ResponseTicket/Attribute:product+' => '',
  156. 'Class:ResponseTicket/Attribute:impact' => '影响',
  157. 'Class:ResponseTicket/Attribute:impact+' => '',
  158. 'Class:ResponseTicket/Attribute:impact/Value:1' => '单个部门',
  159. 'Class:ResponseTicket/Attribute:impact/Value:1+' => '',
  160. 'Class:ResponseTicket/Attribute:impact/Value:2' => '单个服务',
  161. 'Class:ResponseTicket/Attribute:impact/Value:2+' => '',
  162. 'Class:ResponseTicket/Attribute:impact/Value:3' => '个人',
  163. 'Class:ResponseTicket/Attribute:impact/Value:3+' => '',
  164. 'Class:ResponseTicket/Attribute:urgency' => '紧急',
  165. 'Class:ResponseTicket/Attribute:urgency+' => '',
  166. 'Class:ResponseTicket/Attribute:urgency/Value:1' => '高',
  167. 'Class:ResponseTicket/Attribute:urgency/Value:1+' => '',
  168. 'Class:ResponseTicket/Attribute:urgency/Value:2' => '中',
  169. 'Class:ResponseTicket/Attribute:urgency/Value:2+' => '',
  170. 'Class:ResponseTicket/Attribute:urgency/Value:3' => '低',
  171. 'Class:ResponseTicket/Attribute:urgency/Value:3+' => '',
  172. 'Class:ResponseTicket/Attribute:priority' => '优先级',
  173. 'Class:ResponseTicket/Attribute:priority+' => '',
  174. 'Class:ResponseTicket/Attribute:priority/Value:1' => '高',
  175. 'Class:ResponseTicket/Attribute:priority/Value:1+' => '',
  176. 'Class:ResponseTicket/Attribute:priority/Value:2' => '中',
  177. 'Class:ResponseTicket/Attribute:priority/Value:2+' => '',
  178. 'Class:ResponseTicket/Attribute:priority/Value:3' => '低',
  179. 'Class:ResponseTicket/Attribute:priority/Value:3+' => '',
  180. 'Class:ResponseTicket/Attribute:workgroup_id' => '工作组',
  181. 'Class:ResponseTicket/Attribute:workgroup_id+' => '',
  182. 'Class:ResponseTicket/Attribute:workgroup_name' => '工作组',
  183. 'Class:ResponseTicket/Attribute:workgroup_name+' => '',
  184. 'Class:ResponseTicket/Attribute:agent_id' => '办理人',
  185. 'Class:ResponseTicket/Attribute:agent_id+' => '',
  186. 'Class:ResponseTicket/Attribute:agent_name' => '办理人',
  187. 'Class:ResponseTicket/Attribute:agent_name+' => '',
  188. 'Class:ResponseTicket/Attribute:agent_email' => '办理人 email',
  189. 'Class:ResponseTicket/Attribute:agent_email+' => '',
  190. 'Class:ResponseTicket/Attribute:related_problem_id' => '关联问题',
  191. 'Class:ResponseTicket/Attribute:related_problem_id+' => '',
  192. 'Class:ResponseTicket/Attribute:related_problem_ref' => '参照',
  193. 'Class:ResponseTicket/Attribute:related_problem_ref+' => '',
  194. 'Class:ResponseTicket/Attribute:related_change_id' => '关联变更',
  195. 'Class:ResponseTicket/Attribute:related_change_id+' => '',
  196. 'Class:ResponseTicket/Attribute:related_change_ref' => '关联变更',
  197. 'Class:ResponseTicket/Attribute:related_change_ref+' => '',
  198. 'Class:ResponseTicket/Attribute:close_date' => '关闭',
  199. 'Class:ResponseTicket/Attribute:close_date+' => '',
  200. 'Class:ResponseTicket/Attribute:last_update' => '最后更新',
  201. 'Class:ResponseTicket/Attribute:last_update+' => '',
  202. 'Class:ResponseTicket/Attribute:assignment_date' => '指派日期',
  203. 'Class:ResponseTicket/Attribute:assignment_date+' => '',
  204. 'Class:ResponseTicket/Attribute:resolution_date' => '解决日期',
  205. 'Class:ResponseTicket/Attribute:resolution_date+' => '',
  206. 'Class:ResponseTicket/Attribute:tto_escalation_deadline' => 'TTO 升级的最后期限',
  207. 'Class:ResponseTicket/Attribute:tto_escalation_deadline+' => '',
  208. 'Class:ResponseTicket/Attribute:ttr_escalation_deadline' => 'TTR 升级的最后期限',
  209. 'Class:ResponseTicket/Attribute:ttr_escalation_deadline+' => '',
  210. 'Class:ResponseTicket/Attribute:closure_deadline' => '关闭的最后期限',
  211. 'Class:ResponseTicket/Attribute:closure_deadline+' => '',
  212. 'Class:ResponseTicket/Attribute:resolution_code' => '解决编码',
  213. 'Class:ResponseTicket/Attribute:resolution_code+' => '',
  214. 'Class:ResponseTicket/Attribute:resolution_code/Value:couldnotreproduce' => '不能重生',
  215. 'Class:ResponseTicket/Attribute:resolution_code/Value:couldnotreproduce+' => '',
  216. 'Class:ResponseTicket/Attribute:resolution_code/Value:duplicate' => '复制单据',
  217. 'Class:ResponseTicket/Attribute:resolution_code/Value:duplicate+' => '',
  218. 'Class:ResponseTicket/Attribute:resolution_code/Value:fixed' => '搞定',
  219. 'Class:ResponseTicket/Attribute:resolution_code/Value:fixed+' => '',
  220. 'Class:ResponseTicket/Attribute:resolution_code/Value:irrelevant' => '无关的',
  221. 'Class:ResponseTicket/Attribute:resolution_code/Value:irrelevant+' => '',
  222. 'Class:ResponseTicket/Attribute:solution' => '方案',
  223. 'Class:ResponseTicket/Attribute:solution+' => '',
  224. 'Class:ResponseTicket/Attribute:user_satisfaction' => '用户满意',
  225. 'Class:ResponseTicket/Attribute:user_satisfaction+' => '',
  226. 'Class:ResponseTicket/Attribute:user_satisfaction/Value:1' => '非常满意',
  227. 'Class:ResponseTicket/Attribute:user_satisfaction/Value:1+' => '非常满意',
  228. 'Class:ResponseTicket/Attribute:user_satisfaction/Value:2' => '比较满意',
  229. 'Class:ResponseTicket/Attribute:user_satisfaction/Value:2+' => '比较满意',
  230. 'Class:ResponseTicket/Attribute:user_satisfaction/Value:3' => '一般',
  231. 'Class:ResponseTicket/Attribute:user_satisfaction/Value:3+' => '一般',
  232. 'Class:ResponseTicket/Attribute:user_satisfaction/Value:4' => '非常不满',
  233. 'Class:ResponseTicket/Attribute:user_satisfaction/Value:4+' => '非常不满',
  234. 'Class:ResponseTicket/Attribute:user_commment' => '用户意见',
  235. 'Class:ResponseTicket/Attribute:user_commment+' => '',
  236. 'Class:ResponseTicket/Stimulus:ev_assign' => '指派',
  237. 'Class:ResponseTicket/Stimulus:ev_assign+' => '',
  238. 'Class:ResponseTicket/Stimulus:ev_reassign' => '再指派',
  239. 'Class:ResponseTicket/Stimulus:ev_reassign+' => '',
  240. 'Class:ResponseTicket/Stimulus:ev_timeout' => '升级',
  241. 'Class:ResponseTicket/Stimulus:ev_timeout+' => '',
  242. 'Class:ResponseTicket/Stimulus:ev_resolve' => '标记为已解决',
  243. 'Class:ResponseTicket/Stimulus:ev_resolve+' => '',
  244. 'Class:ResponseTicket/Stimulus:ev_close' => '关闭',
  245. 'Class:ResponseTicket/Stimulus:ev_close+' => '',
  246. ));
  247. ?>