installation.xml 4.8 KB

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  1. <?xml version="1.0" encoding="UTF-8"?>
  2. <installation>
  3. <steps type="array">
  4. <step>
  5. <title>Configuration Management options</title>
  6. <description><![CDATA[<h2>The options below allow you to configure the type of elements that are to be managed inside iTop.</h2>]]></description>
  7. <banner>/images/modules.png</banner>
  8. <options type="array">
  9. <choice>
  10. <title>Configuration Management Base</title>
  11. <description>This module is always installed, it contains all the base objects that are mandatory in the iTop CMDB: Organizations, Locations, Teams, Persons, etc.</description>
  12. <modules type="array">
  13. <module>itop-config-mgmt</module>
  14. <module>itop-profiles</module>
  15. <module>itop-welcome-itil</module>
  16. </modules>
  17. <mandatory>true</mandatory>
  18. </choice>
  19. <choice>
  20. <title>End-User Devices</title>
  21. <description>This optional module manages end-user devices like Phones, Printers, Desktop PCs.</description>
  22. <modules type="array">
  23. <module>cmdb-end-user</module>
  24. </modules>
  25. </choice>
  26. <choice>
  27. <title>Data Center Management</title>
  28. <description>This optional modules manages data center devices like Power Supplies, Racks, Enclosures.</description>
  29. <default>true</default>
  30. <modules type="array">
  31. <module>cmdb-datacenter</module>
  32. </modules>
  33. </choice>
  34. </options>
  35. </step>
  36. <step>
  37. <title>Service Management options</title>
  38. <description><![CDATA[<h2>Select the choice that best describes the relationships between the services and the IT infrastructure in your IT environment.</h2>]]></description>
  39. <banner>./wizard_icons/service.png</banner>
  40. <alternatives type="array">
  41. <choice>
  42. <title>Service Management for Enterprises</title>
  43. <description>Select this option if the IT delivers services based on a shared infrastructure. For example if different organizations within your company subscribe to services (like Mail and Print services) delivered by a single shared backend.</description>
  44. <modules type="array">
  45. <module>itop-service-mgmt-enterprise</module>
  46. </modules>
  47. <default>true</default>
  48. </choice>
  49. <choice>
  50. <title>Service Management for Service Providers</title>
  51. <description>Select this option if the IT manages the infrastructure of independent customers. This is the most flexible model, since the services can be delivered with a mix of shared and customer specific infrastructure devices.</description>
  52. <modules type="array">
  53. <module>itop-service-mgmt-provider</module>
  54. </modules>
  55. </choice>
  56. </alternatives>
  57. </step>
  58. <step>
  59. <title>Incident Management options</title>
  60. <description>Select the type of tickets you want to use in order to respond to user requests and incidents.</description>
  61. <banner></banner>
  62. <alternatives type="array">
  63. <choice>
  64. <title>Simple Ticket Management</title>
  65. <description>Select this option to use one single type of tickets for all kind of requests.</description>
  66. <modules type="array">
  67. <module>itop-simple-tickets</module>
  68. </modules>
  69. <default>true</default>
  70. </choice>
  71. <choice>
  72. <title>ITIL Compliant Tickets Management</title>
  73. <description>Select this option to have different types of ticket for managing user requests and incidents.</description>
  74. <modules type="array">
  75. <module>itop-itil-tickets</module>
  76. </modules>
  77. <sub_options>
  78. <options type="array">
  79. <choice>
  80. <title>Problem Management</title>
  81. <description>Manage problem ticket to solve recurring incidents.</description>
  82. <modules type="array">
  83. <module>itop-problem-management</module>
  84. </modules>
  85. </choice>
  86. <choice>
  87. <title>Known Error Database</title>
  88. <description>Manage Known Error tickets to document the possible root causes of incidents.</description>
  89. <modules type="array">
  90. <module>itop-kedb-management</module>
  91. </modules>
  92. </choice>
  93. </options>
  94. </sub_options>
  95. </choice>
  96. <choice>
  97. <title>None</title>
  98. <description>Don't manage incidents in iTop</description>
  99. <modules type="array">
  100. </modules>
  101. </choice>
  102. </alternatives>
  103. </step>
  104. <step>
  105. <title>Change Management options</title>
  106. <description><![CDATA[<h2>Select the type of tickets you want to use in order to manage changes to the IT infrastructure.</h2>]]></description>
  107. <banner>./itop-change-mgmt-1.0.0/images/change.png</banner>
  108. <alternatives type="array">
  109. <choice>
  110. <title>ITIL Change Management</title>
  111. <description>Select this option to use Normal/Routine/Emergency change tickets.</description>
  112. <modules type="array">
  113. <module>itop-change-mgmt</module>
  114. </modules>
  115. <default>true</default>
  116. </choice>
  117. <choice>
  118. <title>None</title>
  119. <description>Don't manage changes in iTop</description>
  120. <modules type="array">
  121. </modules>
  122. </choice>
  123. </alternatives>
  124. </step>
  125. </steps>
  126. </installation>