ITSSTOOLS/setup/data/structure/1.menus.xml

<?xml version="1.0" encoding="UTF-8"?>
<Set>
<menuNode id="1">
<name>Admin tools</name>
<label>Admin tools</label>
<hyperlink>UI.php</hyperlink>
<icon_path></icon_path>
<template>&lt;p&gt;&lt;/p&gt;
&lt;p&gt;&lt;/p&gt;
&lt;p style=&quot;text-align:center; font-family:Georgia, &apos;Times New Roman&apos;, Times, serif; font-size:32px;&quot;&gt;Administration tools&lt;/p&gt;
&lt;p&gt;Tools accessible only to logins having the administrator profile&lt;/p&gt;
</template>
<type>administrator</type>
<rank>1000</rank>
<parent_id>0</parent_id>
<user_id>0</user_id>
</menuNode>
<menuNode id="2">
<name>All Applications</name>
<label>All Applications</label>
<hyperlink>UI.php</hyperlink>
<icon_path></icon_path>
<template>&lt;itopblock BlockClass=&quot;DisplayBlock&quot; type=&quot;search&quot; asynchronous=&quot;false&quot; encoding=&quot;text/oql&quot;&gt;SELECT bizApplication&lt;/itopblock&gt;
&lt;div id=&quot;BottomPane&quot;&gt;
&lt;p&gt;&lt;/p&gt;
&lt;p&gt;&lt;/p&gt;
&lt;p style=&quot;text-align:center; font-family:Georgia, &apos;Times New Roman&apos;, Times, serif; font-size:24px;&quot;&gt;All Applications&lt;/p&gt;
&lt;p&gt;&lt;/p&gt;
&lt;itopblock BlockClass=&quot;DisplayBlock&quot; type=&quot;list&quot; asynchronous=&quot;false&quot; encoding=&quot;text/oql&quot;&gt;SELECT bizApplication&lt;/itopblock&gt;
&lt;/div&gt;
</template>
<type>application</type>
<rank>999</rank>
<parent_id>16</parent_id>
<user_id>0</user_id>
</menuNode>
<menuNode id="3">
<name>All Circuits</name>
<label>All Circuits</label>
<hyperlink>UI.php</hyperlink>
<icon_path></icon_path>
<template>&lt;itopblock BlockClass=&quot;DisplayBlock&quot; type=&quot;search&quot; asynchronous=&quot;false&quot; encoding=&quot;text/oql&quot;&gt;SELECT bizCircuit&lt;/itopblock&gt;
&lt;div id=&quot;BottomPane&quot;&gt;
&lt;p&gt;&lt;/p&gt;
&lt;p&gt;&lt;/p&gt;
&lt;p style=&quot;text-align:center; font-family:Georgia, &apos;Times New Roman&apos;, Times, serif; font-size:24px;&quot;&gt;All Circuits&lt;/p&gt;
&lt;p&gt;&lt;/p&gt;
&lt;itopblock BlockClass=&quot;DisplayBlock&quot; type=&quot;list&quot; asynchronous=&quot;false&quot; encoding=&quot;text/oql&quot;&gt;SELECT bizCircuit&lt;/itopblock&gt;
&lt;/div&gt;
</template>
<type>application</type>
<rank>999</rank>
<parent_id>16</parent_id>
<user_id>0</user_id>
</menuNode>
<menuNode id="4">
<name>All Contracts</name>
<label>All Contracts</label>
<hyperlink>./UI.php</hyperlink>
<icon_path></icon_path>
<template>&lt;itopblock BlockClass=&quot;DisplayBlock&quot; type=&quot;search&quot; asynchronous=&quot;false&quot; encoding=&quot;text/oql&quot;&gt;SELECT bizContract&lt;/itopblock&gt;
&lt;div id=&quot;BottomPane&quot;&gt;
&lt;p&gt;&lt;/p&gt;
&lt;itopblock BlockClass=&quot;DisplayBlock&quot; type=&quot;list&quot; asynchronous=&quot;false&quot; encoding=&quot;text/oql&quot;&gt;SELECT bizContract&lt;/itopblock&gt;
&lt;/div&gt;</template>
<type>application</type>
<rank>2</rank>
<parent_id>38</parent_id>
<user_id>0</user_id>
</menuNode>
<menuNode id="5">
<name>All Interfaces</name>
<label>All Interfaces</label>
<hyperlink>UI.php</hyperlink>
<icon_path></icon_path>
<template>&lt;itopblock BlockClass=&quot;DisplayBlock&quot; type=&quot;search&quot; asynchronous=&quot;false&quot; encoding=&quot;text/oql&quot;&gt;SELECT bizInterface&lt;/itopblock&gt;
&lt;div id=&quot;BottomPane&quot;&gt;
&lt;p&gt;&lt;/p&gt;
&lt;p&gt;&lt;/p&gt;
&lt;p style=&quot;text-align:center; font-family:Georgia, &apos;Times New Roman&apos;, Times, serif; font-size:24px;&quot;&gt;All Interfaces&lt;/p&gt;
&lt;p&gt;&lt;/p&gt;
&lt;itopblock BlockClass=&quot;DisplayBlock&quot; type=&quot;list&quot; asynchronous=&quot;false&quot; encoding=&quot;text/oql&quot;&gt;SELECT bizInterface&lt;/itopblock&gt;
&lt;/div&gt;
</template>
<type>application</type>
<rank>999</rank>
<parent_id>16</parent_id>
<user_id>0</user_id>
</menuNode>
<menuNode id="6">
<name>All Network devices</name>
<label>All Network devices</label>
<hyperlink>UI.php</hyperlink>
<icon_path></icon_path>
<template>&lt;itopblock BlockClass=&quot;DisplayBlock&quot; type=&quot;search&quot; asynchronous=&quot;false&quot; encoding=&quot;text/oql&quot;&gt;SELECT bizNetworkDevice&lt;/itopblock&gt;
&lt;div id=&quot;BottomPane&quot;&gt;
&lt;p&gt;&lt;/p&gt;
&lt;p&gt;&lt;/p&gt;
&lt;p style=&quot;text-align:center; font-family:Georgia, &apos;Times New Roman&apos;, Times, serif; font-size:24px;&quot;&gt;All Network Devices&lt;/p&gt;
&lt;p&gt;&lt;/p&gt;
&lt;itopblock BlockClass=&quot;DisplayBlock&quot; type=&quot;list&quot; asynchronous=&quot;false&quot; encoding=&quot;text/oql&quot;&gt;SELECT bizNetworkDevice&lt;/itopblock&gt;
&lt;/div&gt;
</template>
<type>application</type>
<rank>999</rank>
<parent_id>16</parent_id>
<user_id>0</user_id>
</menuNode>
<menuNode id="7">
<name>All Patches</name>
<label>All Patches</label>
<hyperlink>UI.php</hyperlink>
<icon_path></icon_path>
<template>&lt;itopblock BlockClass=&quot;DisplayBlock&quot; type=&quot;search&quot; asynchronous=&quot;false&quot; encoding=&quot;text/oql&quot;&gt;SELECT bizPatch&lt;/itopblock&gt;
&lt;div id=&quot;BottomPane&quot;&gt;
&lt;p&gt;&lt;/p&gt;
&lt;p&gt;&lt;/p&gt;
&lt;p style=&quot;text-align:center; font-family:Georgia, &apos;Times New Roman&apos;, Times, serif; font-size:24px;&quot;&gt;All Patches&lt;/p&gt;
&lt;p&gt;&lt;/p&gt;
&lt;itopblock BlockClass=&quot;DisplayBlock&quot; type=&quot;list&quot; asynchronous=&quot;false&quot; encoding=&quot;text/oql&quot;&gt;SELECT bizPatch&lt;/itopblock&gt;
&lt;/div&gt;
</template>
<type>application</type>
<rank>999</rank>
<parent_id>16</parent_id>
<user_id>0</user_id>
</menuNode>
<menuNode id="8">
<name>All PCs</name>
<label>All PCs</label>
<hyperlink>UI.php</hyperlink>
<icon_path></icon_path>
<template>&lt;itopblock BlockClass=&quot;DisplayBlock&quot; type=&quot;search&quot; asynchronous=&quot;false&quot; encoding=&quot;text/oql&quot;&gt;SELECT bizPC&lt;/itopblock&gt;
&lt;div id=&quot;BottomPane&quot;&gt;
&lt;p&gt;&lt;/p&gt;
&lt;p&gt;&lt;/p&gt;
&lt;p style=&quot;text-align:center; font-family:Georgia, &apos;Times New Roman&apos;, Times, serif; font-size:24px;&quot;&gt;All PCs&lt;/p&gt;
&lt;p&gt;&lt;/p&gt;
&lt;itopblock BlockClass=&quot;DisplayBlock&quot; type=&quot;list&quot; asynchronous=&quot;false&quot; encoding=&quot;text/oql&quot;&gt;SELECT bizPC&lt;/itopblock&gt;
&lt;/div&gt;
</template>
<type>application</type>
<rank>999</rank>
<parent_id>16</parent_id>
<user_id>0</user_id>
</menuNode>
<menuNode id="9">
<name>All Servers</name>
<label>All Servers</label>
<hyperlink>UI.php</hyperlink>
<icon_path></icon_path>
<template>&lt;itopblock BlockClass=&quot;DisplayBlock&quot; type=&quot;search&quot; asynchronous=&quot;false&quot; encoding=&quot;text/oql&quot;&gt;SELECT bizServer&lt;/itopblock&gt;
&lt;div id=&quot;BottomPane&quot;&gt;
&lt;p&gt;&lt;/p&gt;
&lt;p&gt;&lt;/p&gt;
&lt;p style=&quot;text-align:center; font-family:Georgia, &apos;Times New Roman&apos;, Times, serif; font-size:24px;&quot;&gt;All Servers&lt;/p&gt;
&lt;p&gt;&lt;/p&gt;
&lt;itopblock BlockClass=&quot;DisplayBlock&quot; type=&quot;list&quot; asynchronous=&quot;false&quot; encoding=&quot;text/oql&quot;&gt;SELECT bizServer&lt;/itopblock&gt;
&lt;/div&gt;
</template>
<type>application</type>
<rank>999</rank>
<parent_id>16</parent_id>
<user_id>0</user_id>
</menuNode>
<menuNode id="10">
<name>All Services</name>
<label>All Services</label>
<hyperlink>UI.php</hyperlink>
<icon_path></icon_path>
<template>&lt;itopblock BlockClass=&quot;DisplayBlock&quot; type=&quot;search&quot; asynchronous=&quot;false&quot; encoding=&quot;text/oql&quot;&gt;SELECT bizService&lt;/itopblock&gt;
&lt;div id=&quot;BottomPane&quot;&gt;
&lt;p&gt;&lt;/p&gt;
&lt;itopblock BlockClass=&quot;DisplayBlock&quot; type=&quot;list&quot; asynchronous=&quot;false&quot; encoding=&quot;text/oql&quot;&gt;SELECT bizService&lt;/itopblock&gt;
&lt;/div&gt;</template>
<type>application</type>
<rank>1</rank>
<parent_id>38</parent_id>
<user_id>0</user_id>
</menuNode>
<menuNode id="11">
<name>All Subnets</name>
<label>All subnets</label>
<hyperlink>UI.php</hyperlink>
<icon_path></icon_path>
<template>&lt;itopblock BlockClass=&quot;DisplayBlock&quot; type=&quot;search&quot; asynchronous=&quot;false&quot; encoding=&quot;text/oql&quot;&gt;SELECT bizSubnet&lt;/itopblock&gt;
&lt;div id=&quot;BottomPane&quot;&gt;
&lt;p&gt;&lt;/p&gt;
&lt;p&gt;&lt;/p&gt;
&lt;p style=&quot;text-align:center; font-family:Georgia, &apos;Times New Roman&apos;, Times, serif; font-size:24px;&quot;&gt;All Subnets&lt;/p&gt;
&lt;p&gt;&lt;/p&gt;
&lt;itopblock BlockClass=&quot;DisplayBlock&quot; type=&quot;list&quot; asynchronous=&quot;false&quot; encoding=&quot;text/oql&quot;&gt;SELECT bizSubnet&lt;/itopblock&gt;
&lt;/div&gt;
</template>
<type>application</type>
<rank>999</rank>
<parent_id>16</parent_id>
<user_id>0</user_id>
</menuNode>
<menuNode id="45">
<name>Application log</name>
<label>Application log</label>
<hyperlink>UI.php</hyperlink>
<icon_path>../images/std_view.gif</icon_path>
<template>
&lt;itopblock BlockClass=&quot;DisplayBlock&quot; type=&quot;search&quot; asynchronous=&quot;false&quot; encoding=&quot;text/oql&quot;&gt;SELECT Event&lt;/itopblock&gt;
&lt;div id=&quot;BottomPane&quot;&gt;
&lt;p&gt;&lt;/p&gt;
&lt;itopblock BlockClass=&quot;DisplayBlock&quot; type=&quot;list&quot; asynchronous=&quot;false&quot; encoding=&quot;text/oql&quot;&gt;SELECT Event&lt;/itopblock&gt;
&lt;/div&gt;
</template>
<type>administrator</type>
<rank>2</rank>
<parent_id>1</parent_id>
<user_id>0</user_id>
</menuNode>
<menuNode id="12">
<name>Audit</name>
<label>Audit</label>
<hyperlink>./audit.php</hyperlink>
<icon_path></icon_path>
<template></template>
<type>application</type>
<rank>4</rank>
<parent_id>17</parent_id>
<user_id>0</user_id>
</menuNode>
<menuNode id="13">
<name>Change Management</name>
<label>Change Management</label>
<hyperlink>./UI.php</hyperlink>
<icon_path></icon_path>
<template>&lt;style&gt;
.dashboard {
vertical-align:top;
width:50%;
border:1px solid #000;
-moz-border-radius:10px;
padding:5px;
text-align:center;
}
&lt;/style&gt;
&lt;p style=&quot;text-align:left; font-family:Verdana, Arial, sans-serif; font-size:24px;&quot;&gt;Changes Overview&lt;/p&gt;
&lt;table border=&quot;0&quot; padding=&quot;5&quot;&gt;
&lt;tr&gt;
&lt;td class=&quot;dashboard&quot;&gt;
&lt;itopblock BlockClass=&quot;DisplayBlock&quot; type=&quot;open_flash_chart&quot; parameters=&quot;chart_type:bars;group_by:type;chart_title:Changes by type&quot; asynchronous=&quot;false&quot; encoding=&quot;text/oql&quot;&gt;SELECT bizChangeTicket&lt;/itopblock&gt;
&lt;/td&gt;
&lt;td class=&quot;dashboard&quot;&gt;
&lt;itopblock BlockClass=&quot;DisplayBlock&quot; type=&quot;open_flash_chart&quot; parameters=&quot;chart_type:pie;group_by:ticket_status;chart_title:Changes by status&quot; asynchronous=&quot;false&quot; encoding=&quot;text/oql&quot;&gt;SELECT bizChangeTicket&lt;/itopblock&gt;
&lt;/td&gt;
&lt;/tr&gt;&lt;tr&gt;
&lt;td class=&quot;dashboard&quot;&gt;
&lt;p style=&quot;text-align:left; font-family:Verdana, Arial, sans-serif; font-size:16px;&quot;&gt;Changes by Workgroup&lt;/p&gt;
&lt;itopblock BlockClass=&quot;DisplayBlock&quot; type=&quot;count&quot; parameters=&quot;group_by:workgroup_name&quot; asynchronous=&quot;false&quot; encoding=&quot;text/oql&quot;&gt;SELECT bizChangeTicket&lt;/itopblock&gt;
&lt;/td&gt;
&lt;td class=&quot;dashboard&quot;&gt;
&lt;p style=&quot;text-align:left; font-family:Verdana, Arial, sans-serif; font-size:16px;&quot;&gt;Changes not yet assigned&lt;/p&gt;
&lt;itopblock BlockClass=&quot;DisplayBlock&quot; type=&quot;list&quot; parameters=&quot;dashboard:true&quot; asynchronous=&quot;false&quot; encoding=&quot;text/oql&quot;&gt;SELECT bizChangeTicket WHERE ticket_status = &apos;New&apos;&lt;/itopblock&gt;
&lt;/td&gt;
&lt;/tr&gt;
&lt;/table&gt;
</template>
<type>application</type>
<rank>7</rank>
<parent_id>0</parent_id>
<user_id>0</user_id>
</menuNode>
<menuNode id="14">
<name>Closed Changes</name>
<label>Closed Changes</label>
<hyperlink>UI.php</hyperlink>
<icon_path></icon_path>
<template>&lt;itopblock BlockClass=&quot;DisplayBlock&quot; type=&quot;search&quot; asynchronous=&quot;false&quot; encoding=&quot;text/oql&quot;&gt;SELECT bizChangeTicket WHERE ticket_status = &apos;Closed&apos;&lt;/itopblock&gt;
&lt;div id=&quot;BottomPane&quot;&gt;
&lt;p&gt;&lt;/p&gt;
&lt;itopblock BlockClass=&quot;DisplayBlock&quot; type=&quot;list&quot; asynchronous=&quot;false&quot; encoding=&quot;text/oql&quot;&gt;SELECT bizChangeTicket WHERE ticket_status = &apos;Closed&apos;&lt;/itopblock&gt;
&lt;/div&gt;</template>
<type>application</type>
<rank>5</rank>
<parent_id>13</parent_id>
<user_id>0</user_id>
</menuNode>
<menuNode id="15">
<name>Closed Incident</name>
<label>List of closed ticket</label>
<hyperlink>./UI.php</hyperlink>
<icon_path></icon_path>
<template>&lt;itopblock BlockClass=&quot;DisplayBlock&quot; type=&quot;search&quot; asynchronous=&quot;false&quot; encoding=&quot;text/oql&quot;&gt;SELECT bizIncidentTicket WHERE ticket_status LIKE &apos;Open&apos; AND severity LIKE &apos;critical&apos;&lt;/itopblock&gt;
&lt;div id=&quot;BottomPane&quot;&gt;
&lt;p&gt;&lt;/p&gt;
&lt;itopblock BlockClass=&quot;DisplayBlock&quot; type=&quot;list&quot; asynchronous=&quot;false&quot; encoding=&quot;text/oql&quot;&gt;SELECT bizIncidentTicket WHERE ticket_status = &apos;Closed&apos;&lt;/itopblock&gt;
&lt;/div&gt;</template>
<type>application</type>
<rank>5</rank>
<parent_id>24</parent_id>
<user_id>0</user_id>
</menuNode>
<menuNode id="16">
<name>Configuration Items</name>
<label>All about devices</label>
<hyperlink>UI.php</hyperlink>
<icon_path></icon_path>
<template>&lt;style&gt;
td.dashboard {
 vertical-align:top;
 text-align: center;
 border: 1px solid #ccc;
 -moz-border-radius: 10px;
 padding: 10px;
}
&lt;/style&gt;
&lt;p style=&quot;text-align:left; font-family:Verdana, Arial, sans-serif; font-size:24px;&quot;&gt;Configuration Items&lt;/p&gt;
&lt;table border=&quot;0&quot; padding=&quot;5&quot; class=&quot;layout&quot;&gt;
&lt;tr&gt;
&lt;td class=&quot;dashboard&quot;&gt;
&lt;itopblock BlockClass=&quot;DisplayBlock&quot; type=&quot;open_flash_chart&quot; parameters=&quot;chart_type:pie;chart_title:All servers by business criticity;group_by:severity&quot; asynchronous=&quot;false&quot; encoding=&quot;text/oql&quot;&gt;SELECT bizServer&lt;/itopblock&gt;
&lt;/td&gt;
&lt;td class=&quot;dashboard&quot;&gt;
&lt;itopblock BlockClass=&quot;DisplayBlock&quot; type=&quot;open_flash_chart&quot; parameters=&quot;chart_type:pie;chart_title:All PCs by business criticity;group_by:severity&quot; asynchronous=&quot;false&quot; encoding=&quot;text/oql&quot;&gt;SELECT bizPC&lt;/itopblock&gt;
&lt;/td&gt;
&lt;/tr&gt;&lt;tr&gt;
&lt;td class=&quot;dashboard&quot;&gt;
&lt;itopblock BlockClass=&quot;DisplayBlock&quot; type=&quot;open_flash_chart&quot; parameters=&quot;chart_type:pie;chart_title:All network devices by business criticity;group_by:severity&quot; asynchronous=&quot;false&quot; encoding=&quot;text/oql&quot;&gt;SELECT bizNetworkDevice&lt;/itopblock&gt;
&lt;/td&gt;
&lt;td class=&quot;dashboard&quot;&gt;
&lt;itopblock BlockClass=&quot;DisplayBlock&quot; type=&quot;open_flash_chart&quot; parameters=&quot;chart_type:pie;chart_title:All applications by business criticity;group_by:severity&quot; asynchronous=&quot;false&quot; encoding=&quot;text/oql&quot;&gt;SELECT bizApplication&lt;/itopblock&gt;
&lt;/td&gt;
&lt;/tr&gt;
&lt;/table&gt;</template>
<type>application</type>
<rank>2</rank>
<parent_id>17</parent_id>
<user_id>0</user_id>
</menuNode>
<menuNode id="17">
<name>Configuration Management</name>
<label>Configuration Management</label>
<hyperlink>UI.php</hyperlink>
<icon_path></icon_path>
<template>&lt;style&gt;
td.dashboard {
 vertical-align:top;
 text-align: center;
 border: 1px solid #ccc;
 -moz-border-radius: 10px;
 padding: 10px;
}
&lt;/style&gt;
&lt;p style=&quot;text-align:left; font-family:Verdana, Arial, sans-serif; font-size:24px;&quot;&gt;Infrastructure Overview&lt;/p&gt;
&lt;table border=&quot;0&quot; padding=&quot;5&quot; class=&quot;layout&quot;&gt;
&lt;tr&gt;
&lt;td class=&quot;dashboard&quot;&gt;
&lt;itopblock BlockClass=&quot;DisplayBlock&quot; type=&quot;open_flash_chart&quot; parameters=&quot;chart_type:pie;group_by:status;chart_title:Infrastructure Objects by status&quot; asynchronous=&quot;false&quot; encoding=&quot;text/oql&quot;&gt;SELECT logInfra&lt;/itopblock&gt;
&lt;/td&gt;
&lt;td class=&quot;dashboard&quot;&gt;
&lt;itopblock BlockClass=&quot;DisplayBlock&quot; type=&quot;open_flash_chart&quot; parameters=&quot;chart_type:bars;group_by:finalclass;chart_title:Infrastructure Objects by type&quot; asynchronous=&quot;false&quot; encoding=&quot;text/oql&quot;&gt;SELECT logInfra&lt;/itopblock&gt;
&lt;/td&gt;
&lt;/tr&gt;&lt;tr&gt;
&lt;td class=&quot;dashboard&quot;&gt;
&lt;p style=&quot;text-align:left; font-family:Verdana, Arial, sans-serif; font-size:16px;&quot;&gt;Infrastructure Objects by type&lt;/p&gt;
&lt;itopblock BlockClass=&quot;DisplayBlock&quot; type=&quot;count&quot; parameters=&quot;group_by:finalclass&quot; asynchronous=&quot;false&quot; encoding=&quot;text/oql&quot;&gt;SELECT logInfra&lt;/itopblock&gt;
&lt;/td&gt;
&lt;td&gt;
&amp;nbsp;
&lt;/td&gt;
&lt;/tr&gt;
&lt;/table&gt;

</template>
<type>application</type>
<rank>2</rank>
<parent_id>0</parent_id>
<user_id>0</user_id>
</menuNode>
<menuNode id="18">
<name>Contacts</name>
<label>Everything about Contacts</label>
<hyperlink>UI.php</hyperlink>
<icon_path></icon_path>
<template>&lt;style&gt;
td.dashboard {
 vertical-align:top;
 text-align: center;
 border: 1px solid #ccc;
 -moz-border-radius: 10px;
 padding: 10px;
}
&lt;/style&gt;
&lt;p style=&quot;text-align:left; font-family:Verdana, Arial, sans-serif; font-size:24px;&quot;&gt;Contacts Overview&lt;/p&gt;
&lt;table border=&quot;0&quot; padding=&quot;5&quot; class=&quot;layout&quot;&gt;
&lt;tr&gt;
&lt;td class=&quot;dashboard&quot;&gt;
&lt;p style=&quot;text-align:left; font-family:Verdana, Arial, sans-serif; font-size:16px;&quot;&gt;Contacts by Location&lt;/p&gt;
&lt;itopblock BlockClass=&quot;DisplayBlock&quot; type=&quot;count&quot; parameters=&quot;group_by:location_name&quot; asynchronous=&quot;false&quot; encoding=&quot;text/oql&quot;&gt;SELECT bizContact&lt;/itopblock&gt;
&lt;/td&gt;
&lt;td class=&quot;dashboard&quot;&gt;
&lt;itopblock BlockClass=&quot;DisplayBlock&quot; type=&quot;open_flash_chart&quot; parameters=&quot;chart_type:pie;chart_title:Contacts by location;group_by:location_name&quot; asynchronous=&quot;false&quot; encoding=&quot;text/oql&quot;&gt;SELECT bizContact&lt;/itopblock&gt;
&lt;/td&gt;
&lt;/tr&gt;
&lt;tr&gt;
&lt;td class=&quot;dashboard&quot;&gt;
&lt;p style=&quot;text-align:left; font-family:Verdana, Arial, sans-serif; font-size:16px;&quot;&gt;Contacts by Type&lt;/p&gt;
&lt;itopblock BlockClass=&quot;DisplayBlock&quot; type=&quot;count&quot; parameters=&quot;group_by:finalclass&quot; asynchronous=&quot;false&quot; encoding=&quot;text/oql&quot;&gt;SELECT bizContact&lt;/itopblock&gt;
&lt;/td&gt;
&lt;td class=&quot;dashboard&quot;&gt;
&lt;p style=&quot;text-align:left; font-family:Verdana, Arial, sans-serif; font-size:16px;&quot;&gt;Contacts by Status&lt;/p&gt;
&lt;itopblock BlockClass=&quot;DisplayBlock&quot; type=&quot;count&quot; parameters=&quot;group_by:status&quot; asynchronous=&quot;false&quot; encoding=&quot;text/oql&quot;&gt;SELECT bizContact&lt;/itopblock&gt;
&lt;/td&gt;
&lt;/tr&gt;
&lt;/table&gt;</template>
<type>application</type>
<rank>1</rank>
<parent_id>17</parent_id>
<user_id>0</user_id>
</menuNode>
<menuNode id="19">
<name>CSV import</name>
<label>Bulk creation or update</label>
<hyperlink>csvimport.php</hyperlink>
<icon_path></icon_path>
<template></template>
<type>application</type>
<rank>999</rank>
<parent_id>40</parent_id>
<user_id>0</user_id>
</menuNode>
<menuNode id="20">
<name>Data Model</name>
<label>Overview of the Data Model</label>
<hyperlink>schema.php</hyperlink>
<icon_path></icon_path>
<template></template>
<type>administrator</type>
<rank>1500</rank>
<parent_id>1</parent_id>
<user_id>0</user_id>
</menuNode>
<menuNode id="21">
<name>Document</name>
<label>Any object of class &apos;Document&apos;</label>
<hyperlink>UI.php</hyperlink>
<icon_path></icon_path>
<template>&lt;itopblock BlockClass=&quot;DisplayBlock&quot; type=&quot;search&quot; asynchronous=&quot;false&quot; encoding=&quot;text/oql&quot;&gt;SELECT bizDocument&lt;/itopblock&gt;
&lt;div id=&quot;BottomPane&quot;&gt;
&lt;p&gt;&lt;/p&gt;
&lt;p&gt;&lt;/p&gt;
&lt;p style=&quot;text-align:center; font-family:Georgia, &apos;Times New Roman&apos;, Times, serif; font-size:24px;&quot;&gt;All Documents&lt;/p&gt;
&lt;p&gt;&lt;/p&gt;
&lt;itopblock BlockClass=&quot;DisplayBlock&quot; type=&quot;list&quot; asynchronous=&quot;false&quot; encoding=&quot;text/oql&quot;&gt;SELECT bizDocument&lt;/itopblock&gt;
&lt;/div&gt;</template>
<type>application</type>
<rank>6</rank>
<parent_id>17</parent_id>
<user_id>0</user_id>
</menuNode>
<menuNode id="22">
<name>Export</name>
<label>Export any filter in HTML, CSV or XML</label>
<hyperlink>../webservices/export.php</hyperlink>
<icon_path></icon_path>
<template></template>
<type>administrator</type>
<rank>1001</rank>
<parent_id>1</parent_id>
<user_id>0</user_id>
</menuNode>
<menuNode id="23">
<name>Grouping</name>
<label>All Groups</label>
<hyperlink>UI.php</hyperlink>
<icon_path></icon_path>
<template>&lt;itopblock BlockClass=&quot;DisplayBlock&quot; type=&quot;search&quot; asynchronous=&quot;false&quot; encoding=&quot;text/oql&quot;&gt;SELECT bizInfraGroup&lt;/itopblock&gt;
&lt;div id=&quot;BottomPane&quot;&gt;
&lt;p&gt;&lt;/p&gt;
&lt;p&gt;&lt;/p&gt;
&lt;p style=&quot;text-align:center; font-family:Georgia, &apos;Times New Roman&apos;, Times, serif; font-size:24px;&quot;&gt;All Groups&lt;/p&gt;
&lt;p&gt;&lt;/p&gt;
&lt;itopblock BlockClass=&quot;DisplayBlock&quot; type=&quot;list&quot; asynchronous=&quot;false&quot; encoding=&quot;text/oql&quot;&gt;SELECT bizInfraGroup&lt;/itopblock&gt;
&lt;/div&gt;



</template>
<type>application</type>
<rank>3</rank>
<parent_id>17</parent_id>
<user_id>0</user_id>
</menuNode>
<menuNode id="24">
<name>Incident Management</name>
<label>Incident Management</label>
<hyperlink>./UI.php</hyperlink>
<icon_path></icon_path>
<template>&lt;style&gt;
.dashboard {
vertical-align:top;
width:50%;
border:1px solid #000;
-moz-border-radius:10px;
padding:5px;
text-align:center;
}
&lt;/style&gt;
&lt;p style=&quot;text-align:left; font-family:Verdana, Arial, sans-serif; font-size:24px;&quot;&gt;Incidents Overview&lt;/p&gt;
&lt;table border=&quot;0&quot; padding=&quot;5&quot;&gt;
&lt;tr&gt;
&lt;td class=&quot;dashboard&quot;&gt;
&lt;itopblock BlockClass=&quot;DisplayBlock&quot; type=&quot;open_flash_chart&quot; parameters=&quot;chart_type:pie;group_by:type;chart_title:Incidents by Type&quot; asynchronous=&quot;false&quot; encoding=&quot;text/oql&quot;&gt;SELECT bizIncidentTicket&lt;/itopblock&gt;
&lt;/td&gt;
&lt;td class=&quot;dashboard&quot;&gt;
&lt;itopblock BlockClass=&quot;DisplayBlock&quot; type=&quot;open_flash_chart&quot; parameters=&quot;chart_type:bars;group_by:ticket_status;chart_title:Incidents by status&quot; asynchronous=&quot;false&quot; encoding=&quot;text/oql&quot;&gt;SELECT bizIncidentTicket&lt;/itopblock&gt;
&lt;/td&gt;
&lt;/tr&gt;&lt;tr&gt;
&lt;td class=&quot;dashboard&quot;&gt;
&lt;p style=&quot;text-align:left; font-family:Verdana, Arial, sans-serif; font-size:16px;&quot;&gt;Incidents by Workgroup&lt;/p&gt;
&lt;itopblock BlockClass=&quot;DisplayBlock&quot; type=&quot;count&quot; parameters=&quot;group_by:workgroup_name&quot; asynchronous=&quot;false&quot; encoding=&quot;text/oql&quot;&gt;SELECT bizIncidentTicket&lt;/itopblock&gt;
&lt;/td&gt;
&lt;td class=&quot;dashboard&quot;&gt;
&lt;p style=&quot;text-align:left; font-family:Verdana, Arial, sans-serif; font-size:16px;&quot;&gt;Incidents not yet assigned&lt;/p&gt;
&lt;itopblock BlockClass=&quot;DisplayBlock&quot; type=&quot;list&quot; parameters=&quot;dashboard:true&quot; asynchronous=&quot;false&quot; encoding=&quot;text/oql&quot;&gt;SELECT bizIncidentTicket WHERE ticket_status = &apos;New&apos;&lt;/itopblock&gt;
&lt;/td&gt;
&lt;/tr&gt;
&lt;/table&gt;
</template>
<type>application</type>
<rank>5</rank>
<parent_id>0</parent_id>
<user_id>0</user_id>
</menuNode>
<menuNode id="25">
<name>Known Errors</name>
<label>Known Errors</label>
<hyperlink>./UI.php</hyperlink>
<icon_path></icon_path>
<template>&lt;itopblock BlockClass=&quot;DisplayBlock&quot; type=&quot;search&quot; asynchronous=&quot;false&quot; encoding=&quot;text/oql&quot;&gt;SELECT bizKnownError&lt;/itopblock&gt;
&lt;div id=&quot;BottomPane&quot;&gt;
&lt;p&gt;&lt;/p&gt;
&lt;itopblock BlockClass=&quot;DisplayBlock&quot; type=&quot;list&quot; asynchronous=&quot;false&quot; encoding=&quot;text/oql&quot;&gt;SELECT bizKnownError&lt;/itopblock&gt;
&lt;/div&gt;</template>
<type>application</type>
<rank>999</rank>
<parent_id>24</parent_id>
<user_id>0</user_id>
</menuNode>
<menuNode id="26">
<name>Locations</name>
<label>Any locations</label>
<hyperlink>UI.php</hyperlink>
<icon_path></icon_path>
<template>&lt;itopblock BlockClass=&quot;DisplayBlock&quot; type=&quot;search&quot; asynchronous=&quot;false&quot; encoding=&quot;text/oql&quot;&gt;SELECT bizLocation&lt;/itopblock&gt;
&lt;div id=&quot;BottomPane&quot;&gt;
&lt;p&gt;&lt;/p&gt;
&lt;p&gt;&lt;/p&gt;
&lt;p style=&quot;text-align:center; font-family:Georgia, &apos;Times New Roman&apos;, Times, serif; font-size:24px;&quot;&gt;All Locations&lt;/p&gt;
&lt;p&gt;&lt;/p&gt;
&lt;itopblock BlockClass=&quot;DisplayBlock&quot; type=&quot;list&quot; asynchronous=&quot;false&quot; encoding=&quot;text/oql&quot;&gt;SELECT bizLocation&lt;/itopblock&gt;
&lt;/div&gt;</template>
<type>application</type>
<rank>5</rank>
<parent_id>17</parent_id>
<user_id>0</user_id>
</menuNode>
<menuNode id="27">
<name>My Changes</name>
<label>My changes</label>
<hyperlink>UI.php</hyperlink>
<icon_path></icon_path>
<template>&lt;itopblock BlockClass=&quot;DisplayBlock&quot; type=&quot;search&quot; asynchronous=&quot;false&quot; encoding=&quot;text/oql&quot;&gt;SELECT bizChangeTicket AS i WHERE i.agent_id = :current_contact_id&lt;/itopblock&gt;
&lt;div id=&quot;BottomPane&quot;&gt;
&lt;p&gt;&lt;/p&gt;
&lt;p style=&quot;text-align:left; font-family:Verdana, Arial, sans-serif; font-size:16px;&quot;&gt;My Changes as a requester&lt;/p&gt;
&lt;itopblock BlockClass=&quot;DisplayBlock&quot; type=&quot;list&quot; asynchronous=&quot;false&quot; encoding=&quot;text/oql&quot;&gt;SELECT bizChangeTicket AS i WHERE i.requestor_id = :current_contact_id&lt;/itopblock&gt;
&lt;p style=&quot;text-align:left; font-family:Verdana, Arial, sans-serif; font-size:16px;&quot;&gt;My Changes as an agent&lt;/p&gt;
&lt;itopblock BlockClass=&quot;DisplayBlock&quot; type=&quot;list&quot; asynchronous=&quot;false&quot; encoding=&quot;text/oql&quot;&gt;SELECT bizChangeTicket AS i WHERE i.agent_id = :current_contact_id&lt;/itopblock&gt;

</template>
<type>application</type>
<rank>1</rank>
<parent_id>13</parent_id>
<user_id>0</user_id>
</menuNode>
<menuNode id="28">
<name>My Incidents</name>
<label>My Incidents</label>
<hyperlink>UI.php</hyperlink>
<icon_path></icon_path>
<template>
&lt;itopblock BlockClass=&quot;DisplayBlock&quot; type=&quot;search&quot; asynchronous=&quot;false&quot; encoding=&quot;text/oql&quot;&gt;SELECT bizIncidentTicket AS i WHERE i.agent_id = :current_contact_id&lt;/itopblock&gt;
&lt;div id=&quot;BottomPane&quot;&gt;
&lt;p&gt;&lt;/p&gt;
&lt;p style=&quot;text-align:left; font-family:Verdana, Arial, sans-serif; font-size:16px;&quot;&gt;My Incidents as a caller&lt;/p&gt;
&lt;itopblock BlockClass=&quot;DisplayBlock&quot; type=&quot;list&quot; asynchronous=&quot;false&quot; encoding=&quot;text/oql&quot;&gt;SELECT bizIncidentTicket AS i WHERE i.caller_id = :current_contact_id&lt;/itopblock&gt;
&lt;p style=&quot;text-align:left; font-family:Verdana, Arial, sans-serif; font-size:16px;&quot;&gt;My Incidents as an agent&lt;/p&gt;
&lt;itopblock BlockClass=&quot;DisplayBlock&quot; type=&quot;list&quot; asynchronous=&quot;false&quot; encoding=&quot;text/oql&quot;&gt;SELECT bizIncidentTicket AS i WHERE i.agent_id = :current_contact_id&lt;/itopblock&gt;

</template>
<type>application</type>
<rank>1</rank>
<parent_id>24</parent_id>
<user_id>0</user_id>
</menuNode>
<menuNode id="29">
<name>My Service calls</name>
<label>My Service calls</label>
<hyperlink>UI.php</hyperlink>
<icon_path></icon_path>
<template>&lt;itopblock BlockClass=&quot;DisplayBlock&quot; type=&quot;search&quot; asynchronous=&quot;false&quot; encoding=&quot;text/oql&quot;&gt;SELECT bizServiceCall AS i WHERE i.agent_id = :current_contact_id&lt;/itopblock&gt;
&lt;div id=&quot;BottomPane&quot;&gt;
&lt;p&gt;&lt;/p&gt;
&lt;p style=&quot;text-align:left; font-family:Verdana, Arial, sans-serif; font-size:16px;&quot;&gt;My service calls as a caller&lt;/p&gt;
&lt;itopblock BlockClass=&quot;DisplayBlock&quot; type=&quot;list&quot; asynchronous=&quot;false&quot; encoding=&quot;text/oql&quot;&gt;SELECT bizServiceCall AS i WHERE i.caller_id = :current_contact_id&lt;/itopblock&gt;
&lt;p style=&quot;text-align:left; font-family:Verdana, Arial, sans-serif; font-size:16px;&quot;&gt;My service calls as an agent&lt;/p&gt;
&lt;itopblock BlockClass=&quot;DisplayBlock&quot; type=&quot;list&quot; asynchronous=&quot;false&quot; encoding=&quot;text/oql&quot;&gt;SELECT bizServiceCall AS i WHERE i.agent_id = :current_contact_id&lt;/itopblock&gt;

</template>
<type>application</type>
<rank>1</rank>
<parent_id>37</parent_id>
<user_id>0</user_id>
</menuNode>
<menuNode id="46">
<name>Notifications</name>
<label>Configuration of the Notifications</label>
<hyperlink>UI.php</hyperlink>
<icon_path></icon_path>
<template>&lt;div class=&quot;page_header&quot; style=&quot;padding:0.5em;&quot;&gt;
&lt;h1&gt;Configuration of the &lt;span class=&quot;hilite&quot;&gt;Notifications&lt;/span&gt;&lt;/h1&gt;
&lt;/div&gt;
&lt;itoptoggle name=&quot;Help&quot; open=&quot;true&quot;&gt;
&lt;div style=&quot;padding: 1em; font-size:1.25em;background:#E8F3CF;margin-top: 0.25em;&quot;&gt;
&lt;img src=&quot;../images/bell.png&quot; style=&quot;margin-top: -60px; margin-right: 10px; float: right;&quot;&gt;
&lt;p&gt;In iTop the notifications are fully customizable. They are based on two sets of objects: &lt;i&gt;triggers and actions&lt;/i&gt;.&lt;/p&gt;
&lt;p&gt;&lt;i&gt;&lt;b&gt;Triggers&lt;/b&gt;&lt;/i&gt; define when a notification will be executed. There are 3 types of triggers for covering 3 differents phases of an object life cycle:
&lt;ol&gt;
	&lt;li&gt;the &apos;OnCreate&apos; triggers get executed when an object of the specified class is created&lt;/li&gt;
	&lt;li&gt;the &apos;OnStateEnter&apos; triggers get executed before an object of the given class enters a specified state (coming from another state)&lt;/li&gt;
	&lt;li&gt;the &apos;OnStateLeave&apos; triggers get executed when an object of the given class is leaving a specified state&lt;/li&gt;
&lt;/ol&gt;
&lt;/p&gt;
&lt;p&gt;
&lt;i&gt;&lt;b&gt;Actions&lt;/b&gt;&lt;/i&gt; define the actions to be performed when the triggers execute. For now there is only one kind of action consisting in sending an email message.
Such actions also define the template to be used for sending the email as well as the other parameters of the message like the recipients, importance, etc.
&lt;/p&gt;
&lt;p&gt;A special page: &lt;a href=&quot;../setup/email.test.php&quot; target=&quot;_blank&quot;&gt;email.test.php&lt;/a&gt; is available for testing and troubleshooting your PHP mail configuration.&lt;/p&gt;
&lt;p&gt;To be executed, actions must be associated to triggers.
When associated with a trigger, each action is given an &apos;order&apos; number, specifying in which order the actions are to be executed.&lt;/p&gt;
&lt;/div&gt;
&lt;/itoptoggle&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;itoptabs&gt;
	&lt;itoptab name=&quot;Triggers&quot;&gt;
		&lt;h3&gt;Available Triggers&lt;/h3&gt;
		&lt;table style=&quot;border:0;border-spacing:10px;width:100%;&quot;&gt;
		&lt;tr&gt;
		&lt;td style=&quot;vertical-align:top;width:33%;padding:10px;background:#f8f8f8;&quot;&gt;
		&lt;h4&gt;When an object is created&lt;/h4&gt;
		&lt;itopblock BlockClass=&quot;DisplayBlock&quot; type=&quot;list&quot; asynchronous=&quot;false&quot; encoding=&quot;text/oql&quot;&gt;SELECT TriggerOnObjectCreate&lt;/itopblock&gt;
		&lt;/td&gt;
		&lt;td style=&quot;vertical-align:top;width:33%;padding:10px;background:#f8f8f8;&quot;&gt;
		&lt;h4&gt;When an object enters a state&lt;/h4&gt;
		&lt;itopblock BlockClass=&quot;DisplayBlock&quot; type=&quot;list&quot; asynchronous=&quot;false&quot; encoding=&quot;text/oql&quot;&gt;SELECT TriggerOnStateEnter&lt;/itopblock&gt;
		&lt;/td&gt;
		&lt;td style=&quot;vertical-align:top;width:33%;padding:10px;background:#f8f8f8;&quot;&gt;
		&lt;h4&gt;When an object leaves a state&lt;/h4&gt;
		&lt;itopblock BlockClass=&quot;DisplayBlock&quot; type=&quot;list&quot; asynchronous=&quot;false&quot; encoding=&quot;text/oql&quot;&gt;SELECT TriggerOnStateLeave&lt;/itopblock&gt;
		&lt;/td&gt;
		&lt;/tr&gt;
		&lt;/table&gt;
	&lt;/itoptab&gt;
	&lt;itoptab name=&quot;Actions&quot;&gt;
		&lt;h3&gt;Available Actions&lt;/h3&gt;
		&lt;itopblock BlockClass=&quot;DisplayBlock&quot; type=&quot;list&quot; asynchronous=&quot;false&quot; encoding=&quot;text/oql&quot;&gt;SELECT ActionEmail&lt;/itopblock&gt;
	&lt;/itoptab&gt;
&lt;/itoptabs&gt;</template>
<type>administrator</type>
<rank>2</rank>
<parent_id>1</parent_id>
<user_id>0</user_id>
</menuNode>
<menuNode id="30">
<name>Open Changes</name>
<label>Open Changes</label>
<hyperlink>./UI.php</hyperlink>
<icon_path></icon_path>
<template>&lt;itopblock BlockClass=&quot;DisplayBlock&quot; type=&quot;search&quot; asynchronous=&quot;false&quot; encoding=&quot;text/oql&quot;&gt;SELECT bizChangeTicket WHERE ticket_status != &apos;Closed&apos;&lt;/itopblock&gt;
&lt;div id=&quot;BottomPane&quot;&gt;
&lt;p&gt;&lt;/p&gt;
&lt;itopblock BlockClass=&quot;DisplayBlock&quot; type=&quot;list&quot; asynchronous=&quot;false&quot; encoding=&quot;text/oql&quot;&gt;SELECT bizChangeTicket WHERE ticket_status != &apos;Closed&apos;&lt;/itopblock&gt;
&lt;/div&gt;</template>
<type>application</type>
<rank>3</rank>
<parent_id>13</parent_id>
<user_id>0</user_id>
</menuNode>
<menuNode id="31">
<name>Open Incidents</name>
<label>List of open incidents</label>
<hyperlink>UI.php</hyperlink>
<icon_path></icon_path>
<template>&lt;itopblock BlockClass=&quot;DisplayBlock&quot; type=&quot;search&quot; asynchronous=&quot;false&quot; encoding=&quot;text/oql&quot;&gt;SELECT bizIncidentTicket WHERE ticket_status = &apos;Open&apos; AND severity = &apos;critical&apos;&lt;/itopblock&gt;
&lt;div id=&quot;BottomPane&quot;&gt;
&lt;p&gt;&lt;/p&gt;
&lt;itopblock BlockClass=&quot;DisplayBlock&quot; type=&quot;list&quot; asynchronous=&quot;false&quot; encoding=&quot;text/oql&quot;&gt;SELECT bizIncidentTicket WHERE ticket_status != &apos;Closed&apos;&lt;/itopblock&gt;
&lt;/div&gt;</template>
<type>application</type>
<rank>3</rank>
<parent_id>24</parent_id>
<user_id>0</user_id>
</menuNode>
<menuNode id="32">
<name>Open Service calls</name>
<label>Open Service calls</label>
<hyperlink>UI.php</hyperlink>
<icon_path></icon_path>
<template>&lt;itopblock BlockClass=&quot;DisplayBlock&quot; type=&quot;search&quot; asynchronous=&quot;false&quot; encoding=&quot;text/oql&quot;&gt;SELECT bizServiceCall WHERE call_status != &apos;Closed&apos;&lt;/itopblock&gt;
&lt;div id=&quot;BottomPane&quot;&gt;
&lt;p&gt;&lt;/p&gt;
&lt;itopblock BlockClass=&quot;DisplayBlock&quot; type=&quot;list&quot; asynchronous=&quot;false&quot; encoding=&quot;text/oql&quot;&gt;SELECT bizServiceCall WHERE call_status != &apos;Closed&apos;&lt;/itopblock&gt;
&lt;/div&gt;</template>
<type>application</type>
<rank>2</rank>
<parent_id>37</parent_id>
<user_id>0</user_id>
</menuNode>
<menuNode id="33">
<name>Persons</name>
<label>Any contact of class &apos;Person&apos;</label>
<hyperlink>UI.php</hyperlink>
<icon_path></icon_path>
<template>&lt;itopblock BlockClass=&quot;DisplayBlock&quot; type=&quot;search&quot; asynchronous=&quot;false&quot; encoding=&quot;text/oql&quot;&gt;SELECT bizPerson&lt;/itopblock&gt;
&lt;div id=&quot;BottomPane&quot;&gt;
&lt;p&gt;&lt;/p&gt;
&lt;itopblock BlockClass=&quot;DisplayBlock&quot; type=&quot;list&quot; asynchronous=&quot;false&quot; encoding=&quot;text/oql&quot;&gt;SELECT bizPerson&lt;/itopblock&gt;
&lt;/div&gt;</template>
<type>application</type>
<rank>7</rank>
<parent_id>18</parent_id>
<user_id>0</user_id>
</menuNode>
<menuNode id="34">
<name>Profiles</name>
<label>User profiles</label>
<hyperlink>UI.php</hyperlink>
<icon_path>../images/std_view.gif</icon_path>
<template>
&lt;itopblock BlockClass=&quot;DisplayBlock&quot; type=&quot;search&quot; asynchronous=&quot;false&quot; encoding=&quot;text/oql&quot;&gt;SELECT URP_Profiles AS URP_Profiles WHERE 1&lt;/itopblock&gt;
&lt;div id=&quot;BottomPane&quot;&gt;
&lt;p&gt;&lt;/p&gt;
&lt;itopblock BlockClass=&quot;DisplayBlock&quot; type=&quot;list&quot; asynchronous=&quot;false&quot; encoding=&quot;text/oql&quot;&gt;SELECT URP_Profiles AS URP_Profiles WHERE 1&lt;/itopblock&gt;
&lt;/div&gt;
</template>
<type>administrator</type>
<rank>11</rank>
<parent_id>43</parent_id>
<user_id>0</user_id>
</menuNode>
<menuNode id="35">
<name>Run queries</name>
<label>Run any query</label>
<hyperlink>./run_query.php</hyperlink>
<icon_path></icon_path>
<template></template>
<type>administrator</type>
<rank>1002</rank>
<parent_id>1</parent_id>
<user_id>0</user_id>
</menuNode>
<menuNode id="36">
<name>Scheduled Outages</name>
<label>Scheduled Outages</label>
<hyperlink>./UI.php</hyperlink>
<icon_path></icon_path>
<template>&lt;itopblock BlockClass=&quot;DisplayBlock&quot; type=&quot;search&quot; asynchronous=&quot;false&quot; encoding=&quot;text/oql&quot;&gt;SELECT bizChangeTicket WHERE outage = &apos;Yes&apos; AND ticket_status != &apos;Closed&apos;&lt;/itopblock&gt;
&lt;div id=&quot;BottomPane&quot;&gt;
&lt;p&gt;&lt;/p&gt;
&lt;itopblock BlockClass=&quot;DisplayBlock&quot; type=&quot;list&quot; asynchronous=&quot;false&quot; encoding=&quot;text/oql&quot;&gt;SELECT bizChangeTicket WHERE outage = &apos;Yes&apos; AND ticket_status != &apos;Closed&apos;&lt;/itopblock&gt;
&lt;/div&gt;</template>
<type>application</type>
<rank>7</rank>
<parent_id>13</parent_id>
<user_id>0</user_id>
</menuNode>
<menuNode id="37">
<name>Service Desk</name>
<label>Service Desk</label>
<hyperlink>UI.php</hyperlink>
<icon_path></icon_path>
<template>&lt;style&gt;
.dashboard {
vertical-align:top;
width:50%;
border:1px solid #000;
-moz-border-radius:10px;
padding:5px;
text-align:center;
}
&lt;/style&gt;
&lt;p style=&quot;text-align:left; font-family:Verdana, Arial, sans-serif; font-size:24px;&quot;&gt;Service Calls Overview&lt;/p&gt;
&lt;table border=&quot;0&quot; padding=&quot;5&quot;&gt;
&lt;tr&gt;
&lt;td class=&quot;dashboard&quot;&gt;
&lt;itopblock BlockClass=&quot;DisplayBlock&quot; type=&quot;open_flash_chart&quot; parameters=&quot;chart_type:pie;group_by:type;chart_title:Service Calls by Type&quot; asynchronous=&quot;false&quot; encoding=&quot;text/oql&quot;&gt;SELECT bizServiceCall&lt;/itopblock&gt;
&lt;/td&gt;
&lt;td class=&quot;dashboard&quot;&gt;
&lt;itopblock BlockClass=&quot;DisplayBlock&quot; type=&quot;open_flash_chart&quot; parameters=&quot;chart_type:bars;group_by:call_status;chart_title:Service Calls by status&quot; asynchronous=&quot;false&quot; encoding=&quot;text/oql&quot;&gt;SELECT bizServiceCall&lt;/itopblock&gt;
&lt;/td&gt;
&lt;/tr&gt;&lt;tr&gt;
&lt;td class=&quot;dashboard&quot;&gt;
&lt;itopblock BlockClass=&quot;DisplayBlock&quot; type=&quot;open_flash_chart&quot; parameters=&quot;chart_type:pie;group_by:severity;chart_title:Service Calls by Severity&quot; asynchronous=&quot;false&quot; encoding=&quot;text/oql&quot;&gt;SELECT bizServiceCall&lt;/itopblock&gt;
&lt;/td&gt;
&lt;td class=&quot;dashboard&quot;&gt;
&lt;p style=&quot;text-align:left; font-family:Verdana, Arial, sans-serif; font-size:16px;&quot;&gt;Service calls not yet assigned&lt;/p&gt;
&lt;itopblock BlockClass=&quot;DisplayBlock&quot; type=&quot;list&quot; parameters=&quot;dashboard:true&quot; asynchronous=&quot;false&quot; encoding=&quot;text/oql&quot;&gt;SELECT bizServiceCall WHERE call_status = &apos;New&apos;&lt;/itopblock&gt;
&lt;/td&gt;
&lt;/tr&gt;
&lt;/table&gt;
</template>
<type>application</type>
<rank>3</rank>
<parent_id>0</parent_id>
<user_id>0</user_id>
</menuNode>
<menuNode id="38">
<name>Service Management</name>
<label>Service Management</label>
<hyperlink>./UI.php</hyperlink>
<icon_path></icon_path>
<template>&lt;style&gt;
.dashboard {
vertical-align:top;
width:50%;
border:1px solid #000;
-moz-border-radius:10px;
padding:5px;
text-align:center;
}
&lt;/style&gt;
&lt;p style=&quot;text-align:left; font-family:Verdana, Arial, sans-serif; font-size:24px;&quot;&gt;Service Management Overview&lt;/p&gt;
&lt;table border=&quot;0&quot; padding=&quot;5&quot;&gt;
&lt;tr&gt;
&lt;td class=&quot;dashboard&quot;&gt;
&lt;itopblock BlockClass=&quot;DisplayBlock&quot; type=&quot;open_flash_chart&quot; parameters=&quot;chart_type:bars;group_by:type;chart_title:Contracts by service level&quot; asynchronous=&quot;false&quot; encoding=&quot;text/oql&quot;&gt;SELECT bizContract&lt;/itopblock&gt;
&lt;/td&gt;
&lt;td class=&quot;dashboard&quot;&gt;
&lt;itopblock BlockClass=&quot;DisplayBlock&quot; type=&quot;open_flash_chart&quot; parameters=&quot;chart_type:pie;group_by:status;chart_title:Contracts by status&quot; asynchronous=&quot;false&quot; encoding=&quot;text/oql&quot;&gt;SELECT bizContract&lt;/itopblock&gt;
&lt;/td&gt;
&lt;/tr&gt;
&lt;tr&gt;
&lt;td class=&quot;dashboard&quot;&gt;
&lt;p style=&quot;text-align:left; font-family:Verdana, Arial, sans-serif; font-size:16px;&quot;&gt;Contracts ending in 30 days&lt;/p&gt;
&lt;itopblock BlockClass=&quot;DisplayBlock&quot; type=&quot;list&quot; parameters=&quot;dashboard:true&quot; asynchronous=&quot;false&quot; encoding=&quot;text/oql&quot;&gt;SELECT bizContract WHERE bizContract.end_prod = (TO_DAYS(NOW()) + TO_DAYS(30))&lt;/itopblock&gt;
&lt;/td&gt;
&lt;/tr&gt;
&lt;/table&gt;
</template>
<type>application</type>
<rank>8</rank>
<parent_id>0</parent_id>
<user_id>0</user_id>
</menuNode>
<menuNode id="39">
<name>Teams</name>
<label>Any contact of class &apos;team&apos;</label>
<hyperlink>UI.php</hyperlink>
<icon_path></icon_path>
<template>&lt;itopblock BlockClass=&quot;DisplayBlock&quot; type=&quot;search&quot; asynchronous=&quot;false&quot; encoding=&quot;text/oql&quot;&gt;SELECT bizTeam&lt;/itopblock&gt;
&lt;div id=&quot;BottomPane&quot;&gt;
&lt;p&gt;&lt;/p&gt;
&lt;itopblock BlockClass=&quot;DisplayBlock&quot; type=&quot;list&quot; asynchronous=&quot;false&quot; encoding=&quot;text/oql&quot;&gt;SELECT bizTeam&lt;/itopblock&gt;
&lt;/div&gt;</template>
<type>application</type>
<rank>8</rank>
<parent_id>18</parent_id>
<user_id>0</user_id>
</menuNode>
<menuNode id="40">
<name>Tools</name>
<label>Advanced tools</label>
<hyperlink>UI.php</hyperlink>
<icon_path></icon_path>
<template>&lt;p&gt;&lt;/p&gt;
&lt;p&gt;&lt;/p&gt;
&lt;p style=&quot;text-align:center; font-family:Georgia, &apos;Times New Roman&apos;, Times, serif; font-size:32px;&quot;&gt;Tools for the iTop consultant&lt;/p&gt;
&lt;p style=&quot;text-align:center; font-family:Georgia, &apos;Times New Roman&apos;, Times, serif; font-size:14px;&quot;&gt;&lt;i&gt;This section contains links to useful tools for extending or debugging iTop&lt;/i&gt;&lt;/p&gt;
</template>
<type>application</type>
<rank>9</rank>
<parent_id>0</parent_id>
<user_id>0</user_id>
</menuNode>
<menuNode id="41">
<name>Universal Search</name>
<label>Search for anything...</label>
<hyperlink>UniversalSearch.php</hyperlink>
<icon_path></icon_path>
<template></template>
<type>administrator</type>
<rank>1600</rank>
<parent_id>1</parent_id>
<user_id>0</user_id>
</menuNode>
<menuNode id="42">
<name>User logins</name>
<label>User logins</label>
<hyperlink>UI.php</hyperlink>
<icon_path>../images/std_view.gif</icon_path>
<template>
&lt;itopblock BlockClass=&quot;DisplayBlock&quot; type=&quot;search&quot; asynchronous=&quot;false&quot; encoding=&quot;text/oql&quot;&gt;SELECT URP_Users AS URP_Users WHERE 1&lt;/itopblock&gt;
&lt;div id=&quot;BottomPane&quot;&gt;
&lt;p&gt;&lt;/p&gt;
&lt;itopblock BlockClass=&quot;DisplayBlock&quot; type=&quot;list&quot; asynchronous=&quot;false&quot; encoding=&quot;text/oql&quot;&gt;SELECT URP_Users AS URP_Users WHERE 1&lt;/itopblock&gt;
&lt;/div&gt;
</template>
<type>administrator</type>
<rank>10</rank>
<parent_id>43</parent_id>
<user_id>0</user_id>
</menuNode>
<menuNode id="43">
<name>User management</name>
<label>User management</label>
<hyperlink>UI.php</hyperlink>
<icon_path></icon_path>
<template>&lt;p&gt;&lt;/p&gt;
&lt;p&gt;&lt;/p&gt;
&lt;p style=&quot;text-align:center; font-family:Georgia, &apos;Times New Roman&apos;, Times, serif; font-size:32px;&quot;&gt;User management&lt;/p&gt;
&lt;p&gt;&lt;/p&gt;
&lt;p style=&quot;text-align:center; font-family:Georgia, &apos;Times New Roman&apos;, Times, serif; font-size:14px;&quot;&gt;&lt;i&gt;User management by profiles&lt;/i&gt;&lt;/p&gt;
</template>
<type>administrator</type>
<rank>1</rank>
<parent_id>1</parent_id>
<user_id>0</user_id>
</menuNode>
<menuNode id="44">
<name>Welcome</name>
<label>Welcome</label>
<hyperlink>./UI.php</hyperlink>
<icon_path></icon_path>
<template>&lt;div style=&quot;width:100%;background: url(../images/welcome.jpg) top left no-repeat;&quot;&gt;
&lt;style&gt;
.dashboard {
vertical-align:top;
width:50%;
border:0px solid #000;
background-color:#F9F9F1;
padding:10px;
text-align:left;
font-size:10pt;
}
.dashboard2 {
vertical-align:top;
width:50%;
border:0px solid #000;
-moz-border-radius:10px;
padding:5px;
text-align:left;
}

td.dashboard li {
margin-top: 5px;
display: list-item;
}
&lt;/style&gt;
&lt;p&gt;&lt;/p&gt;
&lt;p&gt;&lt;/p&gt;
&lt;p style=&quot;text-align:left; font-size:32px;padding-left:400px;padding-top:40px;margin-bottom:30px;margin-top:0;color:#FFFFFF;&quot;&gt;Welcome to iTop&lt;/p&gt;
&lt;p&gt;&lt;/p&gt;
&lt;table border=&quot;0&quot; style=&quot;padding:10px;border-spacing: 10px;&quot;&gt;
&lt;tr&gt;
&lt;td class=&quot;dashboard&quot;&gt;
&lt;p&gt;iTop is a complete, OpenSource, IT Operational Portal.&lt;/p&gt;
&lt;ul&gt;It includes:
&lt;li&gt;A complete CMDB (Configuration management database) to document and manage the IT inventory.&lt;/li&gt;
&lt;li&gt;An Incident management module to track and communicate about all issues occurring in the IT.&lt;/li&gt;
&lt;li&gt;A change management module to plan and track the changes to the IT environment.&lt;/li&gt;
&lt;li&gt;A known error database to speed up the resolution of incidents.&lt;/li&gt;
&lt;li&gt;An outage module to document all planned outages and notify the appropriate contacts.&lt;/li&gt;
&lt;li&gt;Dashboards to quickly get an overview of your IT.&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;All the modules can be setup, step by step, indepently of each other.&lt;/p&gt;
&lt;/td&gt;
&lt;td class=&quot;dashboard&quot;&gt;
&lt;p&gt;iTop is service provider oriented, it allows IT engineers to manage easily multiple customers or organizations.
&lt;ul&gt;iTop, delivers a feature-rich set of business processes that:
&lt;li&gt;Enhances IT management effectiveness&lt;/li&gt; 
&lt;li&gt;Drives IT operations performance&lt;/li&gt; 
&lt;li&gt;Improves customer satisfaction and provides executives with insights into business performance.&lt;/li&gt;
&lt;/ul&gt;
&lt;/p&gt;
&lt;p&gt;iTop is completely opened to be integrated within your current IT Management infrastructure.&lt;/p&gt;
&lt;p&gt;
&lt;ul&gt;Adopting this new generation of IT Operational portal will help you to:
&lt;li&gt;Better manage a more and more complex IT environment.&lt;/li&gt;
&lt;li&gt;Implement ITIL processes at your own pace.&lt;/li&gt;
&lt;li&gt;Manage the most important asset of your IT: Documentation.&lt;/li&gt;
&lt;/ul&gt;
&lt;/p&gt;
&lt;/td&gt;
&lt;/tr&gt;
&lt;tr&gt;
&lt;td class=&quot;dashboard2&quot;&gt;
&lt;p style=&quot;text-align:left; font-family:Verdana, Arial, sans-serif; font-size:16px;&quot;&gt;My Service calls&lt;/p&gt;
&lt;itopblock BlockClass=&quot;DisplayBlock&quot; type=&quot;list&quot; asynchronous=&quot;false&quot; encoding=&quot;text/oql&quot;&gt;SELECT bizServiceCall AS i WHERE i.caller_id = :current_contact_id&lt;/itopblock&gt;
&lt;/td&gt;
&lt;td class=&quot;dashboard2&quot;&gt;
&lt;p style=&quot;text-align:left; font-family:Verdana, Arial, sans-serif; font-size:16px;&quot;&gt;My Incident tickets&lt;/p&gt;
&lt;itopblock BlockClass=&quot;DisplayBlock&quot; type=&quot;list&quot; asynchronous=&quot;false&quot; encoding=&quot;text/oql&quot;&gt;SELECT bizIncidentTicket AS i WHERE i.caller_id = :current_contact_id&lt;/itopblock&gt;
&lt;/td&gt;

&lt;/tr&gt;
&lt;/table&gt;
&lt;/div&gt;</template>
<type>application</type>
<rank>1</rank>
<parent_id>0</parent_id>
<user_id>0</user_id>
</menuNode>
</Set>