ITSSTOOLS/modules/itop-service-mgmt-1.0.0/data.sample.SLA.xml

<?xml version="1.0" encoding="UTF-8"?>
<Set>
<SLA alias="SLA" id="8">
<name>Bronze - Service - HW Mgmt</name>
<service_id>1</service_id>
</SLA>
<SLA alias="SLA" id="5">
<name>Bronze - Service - NW Mgmt</name>
<service_id>2</service_id>
</SLA>
<SLA alias="SLA" id="6">
<name>Gold - Service - HW Mgmt</name>
<service_id>1</service_id>
</SLA>
<SLA alias="SLA" id="3">
<name>Gold - Service - NW Mgmt</name>
<service_id>2</service_id>
</SLA>
<SLA alias="SLA" id="7">
<name>Silver - Service - HW Mgmt</name>
<service_id>1</service_id>
</SLA>
<SLA alias="SLA" id="4">
<name>Silver - Service - NW Mgmt</name>
<service_id>2</service_id>
</SLA>
</Set>